Best Custom Home Design in Phoenix AZ

Urban Desert Pest Control is helping troubleshoot our rodent situation. We found them via positive feedback provided by a neighbor on Nextdoor. Hanna, one of their technicians, came out for the initial inspection. It's so rare to meet anyone like Hanna in any context - let alone in the context of an employee of a company you're considering hiring to fix a problem in your home - who presents as emotionally intelligent, compassionate, friendly, genuine, relatable, unguarded, knowledgeable, and serious about her work. So we hired Urban Desert on the spot to come back within the week to perform a smoke test as well as other work (e.g., fill in gaps in our brick, add a door sweep, etc.). As luck would have it, Jake ?, an equally impressive technician, accompanied her. Again, super friendly, knowledgeable, easy to talk to, informative, etc. We're now big fans of Jake, too. I've had so many bad experiences with companies I've contracted to perform work, I feel like I've become a bit cynical, always waiting for the other shoe to drop. But, we've had such a great experience with Urban Desert (I haven't yet mentioned that they've shown up on time each time, accommodated us when we had a last-minute schedule issue that set us back for our appointment by about 15 minutes), we're already planning on hiring them again to help us with our insulation once we have the rodent situation buttoned up. Hopefully our new friends Hanna and Jake will come back for that one!

Casey was excellent! He was on time, very professional and willing to explain what pest treatment he was going to do before he started. He was very thorough and let me know when he was done so I could go about my day. We appreciate him and Envision pest service!

Juan, did a great job and have friendly service

My tech John was efficient and very helpful, 5 stars.