Best Custom Home Design in Phoenix AZ

We have been using Design Tree for a long time. They did a good job thinning out the tree and cleaning up the yard afterwards. The only issue I had was the cut branches (some were large) were dropped directly onto our delicate plants. If they could find a way to safely drop the larger branches directly down to workers below (either to their hands or in an outstretched tarp), that potentially saves any damage and cost to replace those plants. The workers and management did listen to my concerns, and were willing to help with any out-of-pocket costs on my end, if needed. That was a nice gesture.

They did a phenomenal job. Super professional and respectful. Will definitely use them again.

Competitive pricing, I'm happy with their service!

There is a big difference between a true arborist cutting and trimming your trees versus your neighborhood landscaper. They have absolutely resurrected a couple of my trees with structural pruning and the soil injection was absolutely phenomenal. I would recommend using tree care from, Moon Valley nurseries. They also removed a disgusting sisso tree for my mom's house and saved it from excessive invasive root damage.

I hired Hummingbird Tree Care last year and they did a fantastic job. However, I’ve attempted to hire them twice and twice they were a no show.

Our first no show was November 3rd 2022. Johnny confirmed our appointment about a two weeks prior. However, was then completely non responsive when we texted or called to verify we were still on for our appointment 24 hours before. Of course day of he never showed. We even called and texted to make sure he was ok? Again no explanation or return call.

After months of not hearing from him I called and spoke to him (this time he answered) I explained he had done work for us in the past and we would like to have him out to crown our tree. He asked if I could send him photos. I was driving at the time and forgot to send them. So the next day he texted me a reminder. I immediately sent photos. We exchanged texts and I was given a price of 1200.00. I agreed to the fee and he confirmed he would arrive on February 16th between 7-8am. I texted him on Monday the 13th to verify we’re still set (given our past experience). Again no response and again a no show on the 16th. I called both numbers he has on the internet with no option to leave a message with either. Therefore, I texted him and emailed him asking for an explanation? Again non responsive.

I am disgruntled because I took off work, boarded my dog, and picked up the yard/took down stringed light—all in anticipation of our trees being serviced. Not once but twice for him to no show. I find this disrespectful and completely unprofessional.

I guess he doesn’t value 1200.00 and lacks human decency to notify people of rescheduling or postponing a job if they’re setback due to inclement weather or employee shortages etc.

We are completely understanding people. Heck we offered him a second chance and didn’t hold the first no show against his company. However, two no shows is where I draw the line and write an honest review. Hopefully, others do not experience the unprofessionalism of hummingbird tree care.

Don’t waste your time with this company.

Excellent place to get firewood!

The previous owner wasn't good to work with or stood behind his business. I would have given him a 1 star. However once Jennifer took over as the owner, she was definitely a 5 star person who really stood behind her business and would always text or call me the same day I would contact her. Not only did she stop by initially to see and try to fix the previous owner's screw-ups, she personally came and even did some of the work. I can't say enough about how professional and ethical she is. Thus, I gave them a 4 star only because of the original problems he caused. I would give Jennifer's company a 5 star review. She did great.