Best Maintenance And Repairs in Phoenix AZ

We have been using Western Star for years. They are prompt, reliable and communicative.

Our tech, Robert, is very thorough and responsive to any ssues. Schedules his visits the night before and is always very timely.

I bought a new house from a builder for which they did the plumbing installation. Their plumbing services are bad on so many levels:

My tankless water heater that Younger Brothers installed went out on a Thursday and I called Younger Brothers. They never called back — not even for an “emergency” repair. I finally got a hold of someone on Monday. At first they said it was not covered under warranty even though I had just moved into the house, and then when I explained the situation, they realized they had to cover it for another year. Their installers never connected the condensation drain to the unit during the installation. They scheduled the service appointment finally for the following Tuesday to finish their faulty installation. This is absolutely the worst customer service imaginable.

Our technician, Jay, was professional, courteous and conscientious in his work. He notified us that he was on his way, performed his services thoroughly, and told us what he had done when he finished. I applaud this service.