Younger Brothers Companies

These guys have to be one of the worst in the business. We bought a new build that these guys worked on and their work is tremendously shotty. I feel bad for my neighbors that don’t know anything about construction. I am an amateur at best and these guys make me look like a pro. They use the wrong tools constantly. They have had to replace my entire master shower because they can’t figure out how to level a shower pan. 2 cheap plastic shark bites had lines that were cross threaded. Stay far away from these guys, even if you are on a budget. They don’t pay attention to any details, very sloppy subpar work.

I'm not trying to sabotage your reviews but I should give 1 star based on how your employees drive. Cut me off merging onto the highway then cut across 3 lanes to catch their next exit. Other reviews show your employees clearly don't care about road rules or safety, smh.

Was in Queen Creek this morning behind one of their employees driving a white Chevy truck. Not sure what he was doing in there, but at one point, almost drove-off the right shoulder of the road and wasn't consistent with his speed at all. If this is how their employees drive, I can't imagine the work they would do to my home.

We recently discovered termite tunnels at the rear of our home. The house is 4 years old. We called a couple of companies out who gave us the treatment plan to include the areas that were paved. We also called the builder who told us the warranty was expired but we can call the original company who treated for termites, Younger Brothers, to get a new treatment. They gave us a lower price than others so we agreed to have them come out. Big mistake. Even though in the contract they marked the pavers area when they arrived to do the treatment they refused to drill between the pavers , only where there were tunnels. Two months later more tunnels, right at the pavers the company refused to treat. Again, they only drilled and spot treated where the tunnels were located and refused to treat the entire paver area. Tried to speak to the manager, Jennifer, who was no help. Her boss, Dave Shirwood did not even return my message. I am now waiting for more termite tunnels to pop up in the untreated areas. What a poor customer service experience. Sorry to go with this company for anything. I know they also do construction, concrete and other trades but don't trust them.

made major mistake in pouring my garage floor and now refuse to correct their mistake without me taking them to court. Already filed complaint to BBB of Phoenix..would NOT recommend them for any construction work....

I had a scary experience with one of their drivers yesterday. I was at a 4 way stop , it was my turn to go. I proceeded to go when A young kid driving a very large truck for this company decided to pull out in front of me as I was in the middle of the intersection. I had to slam on the brakes to keep from hitting him. He threw his hands up at me. Could have ended badly. If he can’t drive safely and respectfully he probably shouldn’t be driving for your company. This occurred between 10 and 11 am at Glendale and Cotton lane. I did not get the truck number or license plate unfortunately.

Missed 2 appointments so far, can't get a hold of anyone their voicemails are full, when they first arrived after months of trying to schedule with them, they didn't have the service order correct
( they installed everything in home so it has to go through them to fix everything). Entirely unreliable and unprofessional, not sure how this company is in business :/

Great service, great prices, wonderful customer service

They don't care about the customer...

Complete Lack of Customer Service! Multiple service calls to get them to fix the problem.

They did warranty work for two different plumbing issues in our new house (shower; bathroom faucet) and showed complete disregard for trying to fully fix the issues. They were absolutely more concerned with getting out of there with a minimum of work and time.

I strongly recommend against using this company for your plumbing needs. Go anywhere else! I'm truly surprised at how unresponsive they are to the real issues and how they justify NOT fixing them.

Example: Saying there was (no bigger than) a pea-sized piece of grout left in the drain, and they refused to release video footage of the drain (to me as the homeowner, or to the builder) to prove their assertion, so they called the issue fixed. Finally got the builder to strong-arm them to come out one more time (builder accompanied them on this third visit), and the amount of grout that came out of the drain was large with one of the pieces being at least 1 in diameter.

Buyer Beware!

We use the pest control service, and I couldn't be more impressed. Sergio is always very personable when he sends me a text to let me know that he is coming to spray. He asks how the family is doing, and sends well wishes each time. He is extremely knowledgable about the creatures living in our area. He gives us a thorough run down of the insect/rodent, and the best way to get rid of them. He seriously has the best customer service out of anyone I have ever dealt with. The reason I am giving 4 stars out of 5, is the fact that I am not crazy about their billing system. If they would change that a bit, then I would be 100% satisfied.

Very disappointed with the customer service and the first point of contact. I called to get some information because I've heard great things about this company but unfortunately the women on the phone who answered my call was short, rude, and didn't listen to what I needed. I was trying to explain what I was looking for but she didn't care to listen or hear me out and cut me off. I didn't get a chance to talk to anyone about a quote but if this is who is representing the company I can find someone else in Scottsdale who will take my business.

I want to recognize Sergio Luna as an outstanding Pest Control professional in this company, He is an excellent and knowledgeable communicator. Professional but also friendly and takes a personal interest in his clients.
I recently had a request that required him to adjust his schedule to accommodate me. He accomplished this even though I know it caused some difficulty.
I hope Younger Bros. realizes what a good employee they have and compensate him appropriately.
Pat

Left a message on day 1 and NO RETURN CALL. Called the next day, day 2 to be answered by the receptionist who sounded like she did not want to be bothered then transferred me to Andrea who also sounded like she did not want to take the call. If you do not like customer service maybe you should speak up so you do not have to take customer calls and be rude. I read all the reviews and it seems the worse of this company are the ones who actually take the calls not to mention the bad drivers.

I bought a new house from a builder for which they did the plumbing installation. Their plumbing services are bad on so many levels:

My tankless water heater that Younger Brothers installed went out on a Thursday and I called Younger Brothers. They never called back — not even for an “emergency” repair. I finally got a hold of someone on Monday. At first they said it was not covered under warranty even though I had just moved into the house, and then when I explained the situation, they realized they had to cover it for another year. Their installers never connected the condensation drain to the unit during the installation. They scheduled the service appointment finally for the following Tuesday to finish their faulty installation. This is absolutely the worst customer service imaginable.

We have a 3 year warranty with Younger Brothers (YB) pest control on our home for termites. At Magic Ranch It started December 2020. After the monsoons we found termite utility tubes in the backyard near the end of the pato, above ground anout 40ft from the foundation. The contract will not cover retreatment. Because the termites are not on the foundation of the home. But if or when the termites, within the three years period reaches the house foundation to call (YB) and they will come right out for resolution or treatment.

Would give no stars. Only reason is that when my husband went he talked to the girl on the phone to see if they were hiring and she said yes that there are positions that they are really needing guys for. We went the and he went in got an application came outside and filled it out, he said babe this is just going to be a waste of time, the way she looked at me I think she thought I was going to rob the place or something. Unfortunately my husband made a bad mistake when he was younger and had gotten tattoos on his face which he is having removed. Then the girl came outside and spent about 20 mins on the phone as she watched my husband walk back inside to turn in the application; he came back out to the car after 10 mins and we waited for her to finish up talking on the phone. My husband went back in there and turned in his application. She said she would give it to the hiring manager. Which the guy before him was already waiting to see the person in charge of hiring and he spoke to the woman on the phone 5 mins before we got there and she said they needed several workers for the position he applied for and I am sure his app went to the bottom of her trash can. Bottom line my husband was discriminated against based on his appearance not off his credentials, skills and experience. This is a late review as it happened like almost 6 months ago but it's something I will never forget. It was their loss in the end and an experience I wish to never go through again.

This is a campus laden with professionalism.

The layout was very thought out and process of visiting, I felt as if they are being very proactive in making sure they are exercising every Covid-19 precation.

The campus makes you forget you are there to do business. You get a real happy vibe and a feeling of very down home feeling. Friendly staff and all the people on sote were beaming with smiles and positive conversations.

I will use younger brothers in any capacity my business will allow. Top notch business.

5 STARS , 2 Thumbs up ? ?

Reck-less Driving - Failing to Yield to the Driver that has the Right of WAY! You were 2 cars behind me and you increased your speeds just to try and get in-front of my vehicle. But you were riding in my blind spot then for 3 to 4 minutes in the exact same lane. Just So you Know I have a Dash Cam. Dip Sh*T! and ill be seeing you soon :-). Have a NICE DAY!

The car in the left lane, the one that continues straight, would have the right of way. The driver of the vehicle traveling in the right lane, the one that is ending, shall yield to the vehicles in the other lane and only proceed when safe to merge into the continuing lane of travel.

As a driver I enjoy delivering here. The loafers are always as prompt as their duties allow and never have a bad attitude like so many other places.

Came here to pick up an order I made around 3:00 pm and I was stuck waiting in the lobby for near an hour because their department had left already?? I waited for my stuff and left promptly. Will never do business with them again.

The actual site workers need to learn some common decency. You can't help but make noise when doing construction but blaring music, singing at the the top of your lungs and making whooping noises like you're at a party at 7:30 in the morning, especially on a weekend or holiday, is uncalled for and just plain inconsiderate.

I called four times to talk with someone regarding termites, and every time I called I was told “someone will call you” and no one called me.
It looks like they don’t care about their business. Waste of time. Dont wast your time. I will try a decent company.

Although I wasn't there for any services that they offered I was looking for a place that I was looking for that was in the back of the building but that staff is the friendliest most cordial group of people I've met in any work situation

This is a construction/ lumber company that builds houses throughout Arizona. Whether you need a home or are in search of basic to oddball materials, this is the place. They have a framing and truss plant as well the trucks and staff to move product.

These guys called me when I did not even make an appointment and kept bugging me about the appointment. Not sure who received my call for service when I did not even call them. I don't even know their name until they told me that they are younger brothers plumbing. This is so weird.............

One of the best jobz i had. Anther skill to my belt...my black belt. Oh yes...cant forget to say the ppl u meet n work with r good ppl. I wud go for it. Come work for Younger Bothers.

Clean and friendly place and stuff.

Great experience with this company. Will definitely return for our next project!!

Very good workers

Younger Brothers get rid of the bugs at my house...and for that I'm grateful. They do a great job--consistent and professional.

I would love to work for this company. I Grew up with the owners sons.

Huge company seems like they do a little bit of everything involved in building houses or Industrial

Fast response time and they fixed the leak.

Great service and stand behind their warrant. Their prices are fair.

Great facility with very friendly and knowledgeable staff.

Easy pick up of my special order storm door.

You can Trust these guys. Years of experience and can do business on a hand shake.

Good company, good people

Got the water softener installed quickly.

They take care of me like family

Best builders in the Valley.

Best Truss Company on the planet Earth

Best place ever!

Great showroom!!!! Excellent Service!!!!!

Great help always smiling

Mobile fork lift tech.

Great job opportunities

Loved it!

Very friendly staff

Nope.

Hired me on the spot

Great!!!!

Great company

Good company

Great service

GREAT COMPANY

(Translated by Google) It is a very good source of employment.

(Original)
Es muy buena fuente de empleo

(Translated by Google) Your staff are very attentive

(Original)
Son muy atentos su personal

(Translated by Google) Good

(Original)
Bien

(Translated by Google) Quality company.

(Original)
Compania de calidad.