Best Exclusion And Repair in Phoenix AZ

We had a terrific experience with Bills Pest & Termite Company. Paul, the termite specialist came out to the house and walk the inside and outside of the house. He was polite and professional, and left a service agreement prior to leaving our home. We actually scheduled our service about a month later and had an emergency that morning and we were unable to meet the gentlemen at our home to do the service. Without any additional charge, they rescheduled and performed our service. GREAT JOB!! GREAT SERVICE!!

First time using western and am happy with their service.

Chris does a great job. Takes care of the bugs.

The company provides monthly pest control services to our home and rental property, they are accommodating with time and their fees are reasonable.

They signed me up in march and have been taking $75 a month from me but not once has there ever been a tech on my property, then they call me and ask me if I wanted to add on an additional package and I told them I wanted to cancel, they then tried to charge me $290.67 for a cancel fee of the service agreement. Luckily my bank stopped it, I had to call back and be hung up on multiple times before I finally found somebody to help me. They act like it’s a call center but its all the same people in the same office taking turns being manager for their co workers escalated calls and as soon as they realize they can’t get anything from you they just cancel and charge your account and then hang up on you. DO NOT use this company. I even have neighbors on my street that are going through the same thing. Do not hire this company. They are just creating service agreements that bind people then either charge them directly or put them in collections either way they get there money.

I use Arrow for both weed control and insect control. They have done a great job and I am totally satisfied! Mike is the technician who does both applications and he is a true professional with a great attitude. I plan on continuing my contract indefinitely. Keep up the good work!

In over 13 years we have never had a 'pest' problem, but I don't DARE stop their service! Prices are very good and the peace of mind is PRICELESS! We are snowbirds and I don't want to return to any surprises ! Thank you!!

I was referred to Critter control by someone else experiencing the nightmare of bird mites. Anyone experiencing this knows what I mean by nightmare! I really didn't expect full eradication, but I expected more results than what I ended up getting. Unfortunately, no pest company specializes in bird mites in AZ. I really wish one would take the time to research and figure out how to totally eradicate these monsters. I do have to give credit to the company for at least attempting to treat them. Most companies won't even touch you and I don't blame them after experiencing this for over two years at this point. The product they used isn't even recommended for this type of infestation. The technician claims they have had good results in the past, but I doubt what he was saying after questioning him on some specific information. I can't speak of the service for other issues, but if you're looking to eradicate bird mites I wouldn't suggest this method. I'm still on my quest before having to just move out until everything dies.....

My remodeling company came across a bee problem when demoing a project and Scott went out the same day and took care of it for us. He was fast and reliable. We definitely will use him again if anything like that comes back up.

I just started using Sprague and wow what a difference! They come to work when they say they are and give me a full report of what they found and how we can move forward with preventing any additional pest from coming into our buildings. Sprague employees are friendly and always ready to work and get the job done right.

Jacob is THE best. He is always on time; super friendly and makes us, the customer, know that we are his priority. Cannot recommend him enough!!

Very knowledgeable. Friendly and professional. He did a great job of explaining the issue and the plan to resolve it.

I have been trying to cancel their services for MONTHS, they continue to charge my card. They are basically stealing from me at this point. And now after several phones calls they tell me i have to pay a cancellation fee, which was NEVER previously mentioned. They charge monthly for a quarterly service. They are suppose to do the outside house perimeter as well as the inside but if I don't ask, they just spray outside and leave. All around a terrible experience.