Best New Appliance in Columbus OH

Rhett and Reece were on-time, very professional and respectful when they arrived, they explained the cost breakdown and what they'd be doing for the diagnostic prior to getting started. They found the issue, fixed it and tried to recreate the issue to ensure it didn't happen again. We're very satisfied and would recommend Safe Electric!

We had this company come out to run electric to a new outdoor kitchen island we had installed. 10 days after they installed it we no longer had power. It took MULTIPLE attempts to get in touch with them over a two week period before they finally responded that they were unwilling to help. When pressed further, they agreed to come out and take a look at the problem, only to blame it on another contractor (whose work was completed before the electric stopped working). They said they took before and after photos to be able to prove they completed their work appropriately, but refused to provide said pictures and went silent. Completely unreliable and unprofessional company, as you can see by their childish responses to any unhappy customer review.

Excellent service with a friendly attitude. Highly recommend!

Beware of this company. This is a franchise with several managed operations. The level of service and professionalism will vary greatly and may depend on the luck of the draw. They are over priced. The manager, Dion Troiano-Coe did not follow through with paperwork and once they job was done, it was near impossible to get a hold of them.

Big City Electric was wonderful to work with when we needed the electrical panel in our house replaced. The technicians, Bryan and Charles, were on-time, professional, knowledgeable and efficient. It was a pleasure doing business with Big City Electric and I highly recommend them.

Michael was exactly on time. He was courteous and professional. I did not watch him do his work but I was pleased with the finished project.I would not hesitate to recommend.