Description
Mr. Electric® of Columbus is a leader in electrical services and a trusted provider for installations, lighting, and electrical repair for homes and businesses. Our team of electricians provides expert service with the professionalism and integrity you’d expect from a major brand. Since 1994, Mr. Electric’s locally-owned and operated locations have earned the trust of the communities they live in and serve throughout the US and Canada. We believe in up-front, fair pricing, and quality workmanship. Backed by our Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. Guaranteed. Contact us today to see how we can help any of your electrical needs.
SERVICES
Electric car charger installation, Electrical fixture installation, Electrical inspections, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Electrical wiring installation, Electrical wiring repair, Fan installation, Fan repair, General construction, General repairs, Ground wire installation, Installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Air Conditioners, Appliance Repair, Arc Fault, Backup Generator, Ballast And Bulb Replacement, Bath And Kitchen Lighting, Bathroom And Kitchen Lighting, Burst Pipes, Carbon Monoxide Detectors, Child Proof Outlets Installed, Child Proof Receptacles, Childproof Outlet, Circuit Breaker Panel, Circuit Breaker Replacements, Co Detectors And Smoke Detectors, Commercial Electrical Panel Upgrades, Commercial Energy Audits, Custom Lighting Design, Dedicated Computer Circuitry, Dedicated Computer Circuits, Electrical Code Updates And Corrections, Electrical Contractor Services, Electrical Home Safety Inspection, Electrical Outlets, Electrical Problems, Electrical System Upgrades, Electrical Wiring, Electrical Work, Emergency Electrician, Energy Efficient Lighting, Gfci Outlets Installations, Ground Fault Circuit Interrupters, Grounding Systems, Heating And Air Conditioning, Holiday Lighting, Home And Commercial Generators, Home Electrical Safety Check, Home Repairs, Lighting Controls, Lighting Solutions, Lights Flicker, Main Electrical Panel, Motion Sensors, New Homes, Outdated Wiring, Pool Equipment, Power Conditioners, Power Consumption Meters, Professional Electrical Inspection, Recessed Lighting, Residential And Commercial, Residential Electrical Service, Security Lighting, Service Call, Smoke Detectors Testing, Solar Energy Systems, Specialty Lighting, Sump Pump, Surge Protection, Tankless Water Heaters, Track And Accent Lighting, Whole House Surge Protectors, Wireless Lighting, Wiring Updates, Wiring Upgrades,
Reviews
This was a remarkable recovery effort by Mr Electric. They missed my original appointment and sent a technician when I wasn’t available later in the evening. I spoke with the technician and he was very sorry about the situation and told me he would have someone at the house the next morning. The tech arrived the next morning as promised and completed the work in less than 30min charging a fair price. Recommend if a tech gets stuck and can’t make the scheduled appointment time to call and communicate the delay. I ended up calling the office and was told I needed to reschedule for the next day. There needs to be proactive communication from Mr Electric when there are delays.
Walter McKinley Jr
2 weeks ago
James arrived on time and was courteous, friendly, clean, efficient and professional. He wasted no time getting started installing a ceiling fan that I had purchased for my kitchen. He did an excellent job and the finished job looks great. I would have him return for any needed future work.
Margaret Rawlins
4 months ago
They emailed me a picture of the electrician who was coming. Which was nice so I knew who to expect. He was very clean when he worked. Was very fast. And everything works great. If I had any other electrical problems, I would definitely call Mr. electric.
I've a manager of a large business and had set up for an electrician to come out to do several jobs at our facility as well as get some quotes for a bigger job that will be coming up later this spring. I had a 2-hour window that the technician was supposed to arrive between 8:00 and 10:00. They called and said that he would be here in a half hour at 10 min till 8:00 in the morning. He arrived at 8:15. I was assisting clients in the lobby and was unable to take him back immediately to show him where the issues were. It was two or three customers I had to help and had been 10 minutes while he was standing waiting. I had one more client to help and then I was going to show him where the issues were and he told me I had to reschedule. I said really? I thought we were paying you by the hour so that it would be okay for you to wait another couple minutes. He then said it's already been 10 minutes. At that point I told him he could leave and I no longer wanted to use the services that his company provided. I also told him I would reach out to his supervisor and he said that's fine I'm going to do that too. I did reach out to them and asked if this was normal for their company and they explain that it was not. The technician's name was Ryan C. And all of my years of management and dealing with different technicians and facility repairs I have never been treated so unprofessionally and rude in my life. I know he's probably a great electrician and good at what he does but his professionalism needs some serious retuning. If he worked for me I would definitely have him on a final write up if he wasn't fired. Won't be using Mr electric anymore.
David was awesome he was so professional he explained what he was doing he was respectful. I had a horrible time with my home warranty company for the past 8 weeks when the finally said I could get my own company I'm so glad I called Mr electric. They gave me a next day appointment. Davis was on time and represented this company well. You want the job done right call Mr electric and request David!
Steve Distelzweig
2 months ago
James was professional, knowledgable, and respectful. He came out the day I called. He diagnosed our problems quickly and made the repairs to one outlet and two light fixtures just as quick. He explained everything clearly at my level. He was also very kind to my elderly dad who followed him around relentlessly. Great value as well. I will definitely call Mr. Electric for my next electrical installations or repairs.
Josh was extremely helpful, and was able to quickly diagnose the problem with a 20+ year old ceiling fan. We purchased a new one, and Josh came back the next day for the installation. Professional, pleasant, and respectful of our property. He let us know up front what the cost would be, and that quote was what we paid.Definitely recommend!!!
I submitted an appointment request online yesterday evening and had an electrician here by this morning. Jeff Karmosay did a great job, highly recommend him and using Mr. Electric. He thoroughly explained all that was needed to fix the problem and then got to work! An overall excellent experience!!
I had a circuit breaker that kept tripping. Josh from Mr Electric was able to quickly diagnose that the problem was bad wiring on an old exterior post light. He was able to schedule to replace the bad wiring and install a new post light three days later. Josh was very thorough and respectful of my property and time. Will definitely use Mr. Electric/Josh for any future projects.
Bryan Thomas
4 months ago
James and his partner were very professional and arrived earlier than expected. My wife and I were very pleased with their work. They did a great job and are very knowledgeable. Really appreciate your professionalism and for being on time. Definitely will give them a call on any future projects and will recommend them to our neighbors. Thank you again guys.
Nancy Schucker
a week ago
Very nice, professional and courteous team. Explained everything thoroughly.
Communication with company was excellent.
I e-mailed Mr Electric on Sunday night, and 12 hours later my electrical issue was fixed. Our technician, Eric was Fast, friendly, and professional. He even indulged my doggies with some pets when the barged in to say hello. They will definitely be my fist call for any electrical needs in the future.
Leslie Rachuba
a month ago
Very happy customer! The company sent me an email with a picture of Josh and the lines of communication were awesome. Josh came out yesterday to give us a free estimate on: ceiling fan and light install; outlet replacement; installation of motion light switch for pantry door; new installation of electrical outlet. He itemized everything and the price was much better than a competitor. My husband and I decided to have the work done and Josh had an opening today! He came out prepared and got right to work. He tackled the new outlet install first. Sadly, there was an obstruction in the attic that would not allow for the electric line to be installed through the attic. Josh explained the other option, which I did not want to pursue (a trench in the wall and going through studs), so we decided not to have the new outlet done. The other jobs were finished and when I asked if they offered a discount, Josh said “yes” and applied it. We would definitely use Mr. Electric again…..thanks, Josh!
Chris Kloth (He Him His)
4 months ago
The context is that we had moved to a new home, surrounded by chaos, were unloading boxes, and a new washer and dryer arrived. It appeared to me the plug and socket didn't match. I wanted laundry up and running asap and believed I needed a new socket.I called Mr. Electric. They said they could send someone the next morning, and sooner if possible. Throughout the next day they called regularly to update us about delays. The worker showed up the following day.It turned out I was wrong about the socket and plug not matching. The young man was very professional in advising me respectfully and without making me feel anymore stupid than I already felt.He offered to attach the cable to the dryer and told me the cost if I he did. I thought the price was quite high, but decided to have him do it to finish the set up.He completed the job in a professional and timely manner. He showed empathy for my situation and, after exchanging pleasantries.In summation, not timely, good quality, a bit expensive.
Erica Gilbert
4 months ago
I had Mr. Electric come out two years ago to do diagnostic testing, install a fan, light switches, and fix outlets that were no longer working. I had a terrible experience which included an employee falling through my attic ceiling, making mistakes with the projects, and having to come out multiple times to fix things. They installed outlets to only work when a switch was turned on which was not agreed upon. They were not punctual and between all the visits it took about a month. One of the outlets that Mr. Electric fixed stopped working and I had to have a new company come out to repair the wiring. In addition, the new company made me aware that many things are not up to code, whereas Mr. Electric didn't mention this at all. It was such a negative experience and a waste of money. I am deeply disappointed and now will have to invest even more money into fixing Mr. Electric's mistakes and shortcomings. I wish I had saved my money and never booked Mr. Electric. I would highly discourage anyone from booking with Mr. Electric.
The techs, James and his trainee (D___?) were polite, professional, friendly and extremely knowledgeable. They installed exactly what wiring I needed for a new induction cook top according to the specs required. They also saw a piece of exposed wiring in the renovation area close to where they were working that they determined was live so they taped it up for safety. Upon seeing how uneasy I was that there was an exposed live wire, they looked around the kitchen reno area and saw several others that needed electrical tape applied. They took care of taping them which eased my anxiety. I can't explain how much I appreciated their concern for not only exactly what/how my new wiring needed to be, but also about my safety. I will be needing some further electrical work in the near future and I would definitely like to have these techs back. I highly recommend Mr Electric and it is the ONLY place I will call!!
It’s always a pleasure when someone is happy about doing their job. Ben was extremely thorough and walked us through everything. When you have a man like him working for you, it’s understandable why your business is a success.
Mr. Electric is my new go-to electrician. Very impressed with David and Lyndsay today! They were punctual, professional, and knowledgeable while troubleshooting some of my “DIY gone wrong” attempts. All fixed within 2 hours, and the bill was affordable for the expertise help. I’m so glad I called them!
Thom Petersen
22 hours ago
Horrible experience and I do not recommend. I received a call from their dispatch over an hour after appointment time to tell me they have to reschedule. I requested and received a quote for installation of a a new 200 amp electrical box. They tried to install a 150 amp box and when I called this out I was given push back from tech.After I insisted they install what was quoted or I would take my business elsewhere, they began the work. A supervisor showed up halfway through the installation and while on site he had a heated phone call with a coworker that included fowl language in earshot of my 12 year old niece and 80 year old mother. I also had an exterior light installed and they gave more pushback when I requested where I wanted the switch placed. They left a mess inside my home that included cigarette butts on my floor. After installation I was told an inspection with the city was scheduled for a specific date. When I called the day before to confirm, they said it had not been scheduled. I missed several days of work because of their incompetence. I have nothing good to say about Mr Electric and do not recommended their services under any circumstance. I have several more upcoming electrical jobs and will take by business elsewhere.
Matthew Guise
3 weeks ago
Extremely professional and punctual. Completed the work in a timely fashion and left the area cleaner than when they arrived. I would recommend James and the Mr Electric crew to anyone looking for quality electric work.
Jo Rodehaver
2 months ago
Great job. Very courteous on time and did the job right? I’m very satisfied with the work I would recommend this company to anybody that needed anything electrical needed.
Vicki Fetterman
2 days ago
TL;DR rough start but extremely happy overallWe bought a house built in the 1950s with chaotic and sometimes unsafe wiring. We had someone come out, take a look at what needed done and give us a quote. They told us they would do the work, and that it would be a one day job, two max if they didn’t have someone helping them. Was able to schedule to have him come out a week later. On the day of service, we were assigned a different electrician who, after looking at everything, said the first guy unfortunately missed a few big things and the work would be an extra $3,000 to have it all done safely. We got a personal loan to cover the initial quote, and absolutely did not have $3,000 extra to put into the project. After speaking with the manager of that team, they agreed to do all of the extra work for only $900 more and were very apologetic about the confusion from the beginning. Shram, the electrician who actually did the work, was AMAZING. If we ever hire Mr. Electric again, we will specifically be asking to have him do the work. He was meticulous, explained everything, and put in long hours outside on 90 degree days doing work by himself that was meant to be done by a team of two. The work ended up taking 3 days (approximately 31 hours) and he was nothing but kind, hardworking and apologetic the whole time. I want to keep writing about how fantastic Shram is at his job, but the review is already too long. If you hire Mr. Electric, ask for Shram, but not too often, cuz we want to make sure he’s available to do more work for us in the future!
Georgette Dickerson
4 months ago
My Mr Electric was wonderful. He was very knowledgeable of his job and was very respectful of my home. He was very courteous and I felt very safe with him in the home with me alone.
Anthony Mcnair
2 months ago
As long as you use Dave a young man who really knew his job very well today is the first day I will do another review in a week good workers like that are hard to find so give him a raise.p.s. I will use him for all my electrical needs very nice and professional.
debbie johnson-reid
3 months ago
Tech was wonderful, friendly and all about his business. He made my day. He kept me updated on surprise findings and offered suggestions. I am always pleased to have work competed by your company.
Gary Griffey
2 months ago
Scott was very thorough and explained what my options were. I made the decision to have the relay replaced acknowledging that this may not slove the issue. I will be able to take it from here with the understanding that I have a ground fault problem. Thank you!
My office suffered a leak and the carpet was wet. While running fans and dehumidifiers in a Saturday my outlet blew. I desperately needed the outlet fixed to keep the fans going to dry everything out. Mr. Electric had someone out within the hour of my call to replace the outlet. My electrician Cody Cooper was awesome and very friendly. The cost was a littler higher compared to local electricians but the availability and speed of arrival and work on a Saturday was well worth it.
Cheryl Lester
a month ago
I've used this company multiple times. I'm near Fremont but my invoices say blacklick, so I'm reviewing here. Chris was our technician. Very nice, professional, helpful and thorough.
James and Kevin did a really good job. Worked quickly and efficiently. Cleaned up after themselves. Did an extra outlet I asked for same day. I will have them back.
Their skill level isn’t much more than a high school shop class. I requested that they unhook a floor radiant heating connection 2 wired too much for them. So surprised.
Mr. Electric responded quickly, let us know he was on the way even when he was held up with the appointment before us. He took the time to tell us what he thought was wrong, explained every step and did not leave until everything was fixed
We are so pleased with our repairs today. We love working with Eric he is so nice and does such a great job, we will be using him again when we have any future electrical issues that come up, thanks!
freda williamson
2 months ago
Employee showed up within the hour. Very friendly and observed the situation. Got right on it and found the problem and fixed it. Very friendly and knowledgeable. And was gone in an hour. All repares were done correctly. I will call Mr. ELECTRIC AGAIN if I ever need ELECTRIC service THANK You Mr. ELECTRIC.
I had a light fixture to be replaced in my 17 ft vaulted ceiling. The crew did the job with no issues and their ladder didn't even scuff my floor. I appreciated their good-naturedness as well.
The Mr. Electric staff installed a junction box and extended a circuit line to provide a service line to a new mini split heat pump unit.
Calvin Johnson
6 days ago
My electrician was very nice and professional and explained what he was doing and why and finished his job in a very timely manner.
Josh came out and found our one smoke detector was dying on us. He put in a new one and made sure it was working ok before he left. Everything has been fine so far.
Inground electric cables pulling away from meter box. The Mr. electric technician Scott came out right away same day and look over the job and help me make arrangements with the electric company came out at appointed time got the work done in an actual shorter time then originally estimated to save me about $300
Annie Louden
6 months ago
I chose this place because they had free estimates. They had a couple cancellations and came out about an hour after I called. I needed an outlet repaired, and while I could've done it myself, I decided not to spend the time and worry on me.Anyway, the electrician was very friendly and down-to-earth and answered a few questions I had about other stuff. He replaced the outlet right away. I'll be calling this company back when I'm ready for more electrical repairs.
Joshua Corcoran
9 months ago
I had kind of a mixed experience with Mr. Electric. I honestly choose them because of there online reputation for a whole home generator purchase and install. The Intel initial consultation went well. Everything was explained in good detail and I felt comfortable in making the purchase.After making the purchase I was told that my generator should be in around 2 to 3 weeks. I am a person who likes to stay in the loop with things so I called for a status update on the second week and the sales agent I had been working with seemed to be giving me lots of attitude for calling to check in. I was basically told don't call us we will call you when it comes in.It came in about 6 weeks, and they scheduled the install quickly. The technicians who came out for the install seemed very nice and knowledgeable. Unfortunately, after the install i was told the generator was defective and that they needed to put in a warranty work request with the supplier. The supplier came out a few days later and told me, the generator itself is fine it was just not installed properly. I was told the transfer switch had been installed backwards and they were unable to restore any power to my house until the switch was replaced.The tech from Mr Electric, sprinted off to try to find parts on a Friday to fix the issue that was created by his technicians. He was able to get the issue resolved and the power in general working in tandem after about an hour.Overall, I'm happy that everything is finally in a good working state, I just feel like communication between Mr Electric staff and myself could have been better.
Tammy Netzer
5 months ago
The Technician, David Boysel, did a Fantastic Job. He initially came to restore power to my family room, and did such a Great Job explaining things to me that I asked him to come back and install an antique light that my dad assembled in my kitchen, a new light over my sink, and canless lights in my kitchen ceiling. It looks so Great! I could not have asked for a more perfect job! I love my new bright kitchen and it looks Fantastic! Thanks so much!
Elliot Cooke
6 months ago
Mr. Electric provided great and timely service. When I had an issue with an electrical outlet burning/sparking, I called, got setup with an appointment and had the service done all within 15 hours. Ryan was the technician and did a quick and quality job.
Torpy Wilkinson
7 months ago
I was extremely happy with the service I received from Mr. Electric. I used them on multiple occasions recently. Ryan was the electrician who did my work. He is excellent; obviously skilled in his profession, efficient, thorough, neat, friendly, & went out of his way to help me find the correct lighting fixture after I had purchased the wrong one. He answered any questions I had and took the time to make sure I understood the operation of each new device he installed. I will use this company in the future and highly recommend them to anyone.
Nancy Picacho
6 months ago
We had a great experience. Eric Miller and Noah were great! We would definitely recommend them to friends and family. It was a little pricey but hopefully it will be something we don't have to deal with it for many years to come.
Thorough and professional service. No high pressure sales. Replaced 1968 fuse box, and updated/rewired multiple outlets. Scheduled very quickly, worked around my schedule, and didn’t rush through unexpectedly complicated repairs.
J Lynne Givens
2 months ago
Very pleased with the work that was completed. Shram was polite, courteous,friendly and explained the situation. Mr Electric will be the place I call for any future needs. Thank you
Stephanie Sumter-Fouche
6 months ago
Both times I’ve used Mr. Electric, they were courteous, on time and efficient. Nick showed up today and he was easy to talk to, gave clear options on my installation and was extremely efficient and respectful. Even the call Center is efficient. Thank you for providing top notch service when good service is so hard to find these days.
Elaine Cohen
6 months ago
We have used them before and we’re happy with the work. David was our technician today. He was extremely pleasant and did a great job.
Luckisha Townsend (Increase Your Knowledge)
6 months ago
James was awesome and gave me a quote for the other work that i want to get done. The company picked a great person.
James Bennett
3 years ago
Very professional, on time, and very personable. I still can not believe Scott P put together my chandelier that came with over several hundred pieces. He did a great job and in his estimated time and the chandelier was beautiful. I will have them do some other work that needs to be done no question asked and I won’t use anyone else. The job was worth every penny.
Faithful 49ers
7 months ago
After all the issues I've been having with contractors lately, I had no faith. Then Ryan shows up and goes above and beyond what I was expecting. He is very respectful and understanding. The work was super and looks great. I would and have recommended this company. The pricing was way cheaper than anyone. If you are looking to get electric done this is the place to go
Becky Winland
5 months ago
I needed an outside outlet fixed. They sent an electrician out within an hour of me calling. Ben was courteous and explained things in terms I mostly understood as he went along. I most definitely will be calling Mr. Electric and requesting Ben if I ever need more electrical work done.
Melanie Davis
5 months ago
David Boysel was great. He was cheerful and efficient. I got an appointment immediately. I was able to use the magnet coupon. I will definitely use Mr Electric in future and recommend to others.
Very friendly and quick response. They were willing to explain what the work entailed and also explained unexpected things that came up. Work created a mess which was expected.
Reggie Johnson
3 months ago
Great service! Knowledgeable, punctual and did a great job! Also provided a Military discount! Will definitely use again.
Chuck Asbury
3 months ago
Top quality work, very professional guys and completely did the work the same day! I highly recommend Mr.Electric to anyone who needs any electrical work!
Jimbo Columbus
2 months ago
Installed my under cabinet lighting. The electricians were friendly and professional. Fast and dependable.
The guys were awesome! Very polite and courteous and did the job to perfection. Highly recommended!!!
We had lights flickering in the master bedroom & bath. They quickly diagnosed the problem, and the problem was solved by replacing light switches.
Sharry Carey
4 months ago
I needed an old security light disconnected. He was very professional and nice. He also looked at my electric panel and I will go with Mr Electric to have it replaced soon.
Oven junction box shorted out….loud and smelly. Mr. Electric tech Jeff was at our house within an hour, fixed quickly, able to bake a birthday cake in time for a family get together!
saundra Jamison
2 months ago
Scott was very good at his job and very knowledgeable about electrical. He was professional and very nice. And the cost was very reasonable.
Scott was on time, very friendly, gave a quick estimate and completed the work quickly. I will use Mr. Electric again!
I scheduled an appointment for an electrician to come to my house to perform a relatively simple, straightforward job. I was told they would arrive between noon and 2:00 p.m. on the day scheduled and that they would email me the technician's name and photo beforehand (for security purposes). I had not heard from them by noon, so I called at 12:05 p.m. to confirm my appointment. I was assured that it was still set and that they would be there. However, at 1:30 p.m., they called to say they got caught up on other jobs and were not coming. They said they might be able to come the next day, but that does not work for my schedule. I told them to forget it and that I would look for a more reliable and professional company instead. I read other reviews from customers who experienced this same problem, so this was not an isolated incident. I would NOT recommend Mr. Electric!
Minas Sarakinakis
6 months ago
We used Mr. Electric for a project at work. Scott was mazing, very knowledgeable, efficient and professional. Got everything accomplished on time and his work was high quality.
Mickey Douglas
5 months ago
The technician was awesome. He was very knowledgeable, offered very valuable advice about my situation, and even recommended some low cost solutions for preventing future problems.
Thomas Johnston
3 months ago
Remove wires from existing panels. Connect range hood. Install 2 new circuit breakers for range and refrigerator. Install 3gfci in kitchen.
Marsha McClain
4 weeks ago
We bought a whole house generator and new electric panel. The whole process was wonderful
Our technician, Shawn, was great. He was on time. Took his time and spoke with me in great detail to help find our issue. It was an awesome experience.
Eric was on time, professional, did his inspection, found the problem, gave me some options and took care of the problem. If he hadn’t needed to go get a breaker, which he said he normally would have had on his truck, he would have been done and gone in 20 minutes.
Nicola Marchi
2 months ago
They were great to work with. Fast, knowledgeable, and honest. I'll be working with them again.
Shyam did an excellent job. Very knowledgeable and he answered all our questions.
Clarrie Watts
10 months ago
I called on a Saturday for an outlet that had stopped working and I did not think I would be able to have someone at my house on that day, but they were able to get someone there within a two hour time frame. He was very knowledgeable spotted the issue and also noted for me reason for the outlet stopped and a further problem I will need to repair in the future.
Abigail Grable
5 days ago
Ceiling fan installation was quick and very well done!
I highly recommend Mr. Electric! Tyler, Nick, and Adam were excellent. They were able to come out same day for a quote and schedule work within 3 business days. Their services were friendly, professional and very consultative, helping me understand the process and best recommendations as a first time homeowner. Our home inspection recommended GCFI installation and revealed a few electrical issues - Tyler was able to fix the issues almost immediately and consult with me on best practices to get our home up to code. We added LED can lights to our living room and kitchen and it looks 1000x better! I am incredibly pleased with their service and look forward to hiring them for some future projects.
Martin Meyers
5 months ago
Great experience with this company! Very responsive, their prices were competitive and above all, they do an awesome job. I would highly recommend them!
Cynthia Hutson
11 months ago
James did a wonderful job, very personable and informative. He did everything I requested and gave me recommendations and estimates that will help me to make decisions about how to proceed with other possible projects. I am the general manager of a local hvac company, I know what excellent service looks like and this company has provided that. I would highly recommend this company and James to anyone looking for an electrical solution.
I tried calling their call center direct to get a ballpark price, there was some pushback - I explained it was a 200 amp panel box replacement but it the person didn't want to help over the phone. I almost skipped them since I had three other companies I was going to reach out to (via phone / email) as well for a potential quote - like i mentioned it was an estimate request. But then I started off through messaging via Angie's List and received a call from their call center / customer support - set up a callback to get a quote via phone. The next phone call I received was from Mike Carte (Manager) whom listened to the request for a quote, got me a ballpark quote, and provided a high overview on the following steps needed for the 200 amp panel box replacement - including potential timeframe for completion. After a quick site visit, Mike took care of setting up the remainder including the permit. A couple days later Scott Pinto (Technician) arrived and within 3 hours completed the job - replacing the box, clean-up, and ensuring all connections were up/running. The following day there was one more visit for inspection. Overall, I received plenty communications via email and phone (mobile) from Mr Electric to keep me posted on each step. Great service, fair pricing ($1920 parts/labor/permit), and great communication.Knocked one star due to the initial call which in most cases consumers / customers need an guesstimate quote to help them decide if they should proceed (sometimes to even determine if it is feasible within their budget).
David Anthony
9 months ago
The breaker for the heat pump was tripping periodically. The heat pump was serviced and no problems were indicated. Next thing to do was replace the breakers. The tech, James Pinson was dispatched and arrived on time. He provided an estimate and replaced the breakers and was on his way. James was very personable and professional. Small job … but would not hesitate to use Mr. Electric again !
Cynthia Richardson
3 months ago
Needed my outside outlet looked at it wasnt working. The tech was professional and replaced my broken porch light. I will use Mr. Electric again.
Sharon Eberle
6 months ago
Ben was kind and courteous. Informed me of the work he was going to perform and answered any questions I had. Would definitely use Mr. Electric again!
Kelly Van Sickle
3 weeks ago
My wiring issue was fixed in less than an hour and the person who came was very professional.
James was on top of things. He assessed all the issues quickly and gave me a fair and affordable estimate. Would recommend them to everyone. Great job.
Needs emergency service quickly as owner for Strip Mall in central Ohio. Needed very quick service for emergency exterior lighting. They delivered.
Anthony DeLaCruz
3 months ago
Eric did a professional job. Was considerate and cleaned up afterwards. A very positive experience.
Elisabeth Harris
a year ago
Replaced meter base for 100 AMP service, main service mast - through roof w/boot, ground electrical serviceReplaced wires. The technician named Scott was on time, he knew exactly what to do, he worked efficiently and got the job done to our satisfaction. Scott was polite understanding and very pleasant. A good technician with a nice personality.I have no idea what the cost should be so I can't comment on the price but they gave a military discount and that was nice. If I need an electrician I will call Mr Electric and will ask for the same technician because we are very satisfied with the job. He cleaned up the work area and was very careful not to mess up the house outside or inside. Thank you Scott
My Nemo switch 50v outlet for ev was installed with out any hassles by David Boysel of Columbus. Very knowledgeable and highly recommended
Richard Larimer
5 months ago
This was a wonderful experience. Our technician was professional, kind timely, and the repairs went without issue.
I've used Mr. Electric for a few electrical jobs over the past few years. My most recent job was having a transfer switch and a standard outlet installed right next to my electrical box. I went with Mr. Electric because they are a high profile company here in Columbus and because I've used them before. The electrician they sent out was very professional, on time and provided me with an estimate for the job. I scheduled to have the work done the next morning. As before the electrician was on time and professional. Finished the job in a few hours. All good. The only thing to be aware of if you decide to use Mr. Electric is they do a lot of advertising and unfortunately this directly transfers into higher prices. The price of the job I had done was much higher than any estimates I found online as within the normal price range. Keep in mind that there was nothing unusual with my job. Nothing that needed to be done out of the ordinary. So, if you are on a budget it might be in your favor to look to an independent electrician as long as you can verify they are certified and qualified to do the work. Overall a good experience but on the high side on price.
Jim was great, very friendly and pleasant plus being helpful and profassional.
He did great job to repair electric lines
Ken Jacobsen
4 months ago
Ryan was creative in how he saw the job should go. He was right and did an excellent job.
We had water in our panel box, the breaker that called it quits had wet wires. We had them just replace it all, they recommended the outside part also, so it wouldn’t happen again, and to get it up to code. They did a fabulous job- even hubby was impressed! They were professional, courteous and didn’t seem bothered by my sometimes annoying dog!!My only complaint was I called a couple times to ask a question, was told I’d get a call back by end of day and both times, no call. I did get a manager call the following Monday and he was able to answer. The day of service I got an email at 6:45 that they were on the way, phone call at 7:15 that they’d be here within the hour. They got here at 8:45, came to my door at 9..
Scott did a great job and cleaned up nicely when he finished the job. I am very happy with the lighting!
Friendly workers and were able to diagnose the problem that landscape company couldn’t and then corrected it.
Lynnette Bolam
4 months ago
Expensive. To replace 1 broken switch it was over $200. The part was probably less than $5 which means labor was over $200.
Service was great. Eric explained exactly what needd to be done and was finished with the repairs in good time. He even helped me reinstall a medicine cabinet at his own offering which I greatly appreciated. Will definitely use again for future services.
Repaired what he could on first visit and gave estimate for further work. Professional and friendly.
Keith was extremely professional and we are so glad we called Mr. Electric to come help us figure out what was going on with the outdoor lighting in our new home. He was diligent and was able to repair our landscape lighting that we had almost given up on. We would 100% recommend him to anyone looking for an experienced electrician.
Jerry Dollarhide
5 months ago
Best of 3 bids. Work completed per specs. 3 day delay to to dispatch error. No frills.
Tyler was my technician…My whole electrical panel needed replaced I asked how long it will take and he said I’ll probably be out of power for four hours to my surprise three hours and the power was back on! Very professional! Fast and efficient! He then had to install the ground wire that took a few hours but while he was doing that my power was still on I was so happyI definitely recommend Mr. Electric for all your electric issues!
Mr Electric reps were smart, fast workers, and very responsive to my questions. James was able to find and fix some challenging issues. They weren’t the lowest bid but they were the best choice. Just like Mr Rooter, I trust the quality of their work. I have real peace of mind knowing the work was right and done well,
The repair involved disassembly of the wires to the fan, checking for power, reprogramming the receiver to communicate with the remote & putting it back together. He then gave me a tip on what to try if it stops working again.
We had an issue with a ceiling fan coming loose. I called and they were able to send someone right out the same day. Josh got there around 5pm. He was kind and speedy getting our ceiling fan back up and running. The fan has some scratches so we asked if could give us a quote to replace. We also have some damage to the junction box so he included that in the quote. We definitely We be having him come back to take care of this. Pricing is fair. Josh got the fan up and running for the time being. Thank you so much!
Barbara Beymer
4 months ago
Great service—plumber came later today—great service again!!! I am so happy that neighbor recommended you!!!!
Jennifer Strohmeyer
5 months ago
David did a fantastic job!! Very professional and great work ethic!!
rob kovalchik
2 months ago
Did a good job on time accurate estimate im happy with service
James Milligan
a year ago
They installed a new oven ventilation system. The gentleman who performed the work for us was courteous, on time, efficient and very attentive to our requests and the work was timely and done to our complete satisfaction. I highly recommend using Mr. Electric for any electrical repair needs!
bonnie stump
2 months ago
James Pinson from Mr. Electric resolved the problem I was having with my outdoor light post immediately! He was also very personable!
I called this business, as my son recommended them. They said they could be here today, between, 10 am and noon to give me an estimate. I took the morning off of work to meet them. I got a call, at 11 am, that they were running behind, all the people were taking longer on their jobs then planned. Then they called back at noon, which is when they should have been here, and they said no one was free/able to come out still. I told them I had an appt at 1 pm (for work), and couldn't just sit here all day long waiting. They asked if I wanted to re-schedule????? Wait you are the ones that scheduled the appointment, knowing you had no one to come and give me an estimate and were just hoping someone got done early enough to come here during the 10 am to noon time to give me an estimate!!! This is not the way to do business!!! You should pay me for the four hours I sat here waiting for you to come give me just an estimate, would much prefer one on the phone, rather then coming here!! I definitely wouldn't recommend them and this is the way they conduct business!!!
The technician was prompt, friendly and knowledgeable. I am very satisfied.
Very helpful and knowledgeable technician. Found issue and was able to fix immediately.
Domonique Chapman
a year ago
If I could give them zero stars I would. I had my initial appt on 12/30. The two technicians were to install switches, some of which were dimmer. Everything went well until I noticed that my outdoor lights (which are connected to one of the switches they “installed”) stopped working. I called and requested a follow up visit. On 1/3 I had a follow up visit. He assured me that he fixed my issue. I checked the outdoor lights and they were working properly. Shortly after the tech left I noticed that the dimmer switch that was previously installed by the first two techs was not working. I immediately called and the customer service rep informed me that they would send the tech back between 1 and 3pm. By 4pm when the tech didn’t show I called back. They then dispatched two different techs (one of which had helped during the first appt). The two techs made comments about the previous tech not being a certified electrician and that he always messes things up. I ignored their sidebar conversations though I did think they were inappropriate. The techs couldn’t figure out the issue so they called their manager Adam. Adam entered my home and didnt speak, he immediately started trying to whisper to the tech who had been in my home for the last 30-45 mins. Once he realized I was staring at him, he walked over to me to say hello and give me his business card. The three techs (Adam included) continued to try and troubleshoot and eventually damaged my dimmer switch, so much so that it started to give off a foul odor and could not be used any longer. Adam acknowledged the damage and promised to order a new dimmer and refund me. I followed up with Adam via email the next day about the refund and follow up service and he proceeded to explain that he was not going to honor his word.All in all, i spent nearly $400 and am out of a dimmer switch that is very expensive (Buster and punch) and is now out of stock with the merchant.I would not recommend this company for electrical services as they have poor customer service and damaged my property.
Two very professional technicians came to troubleshoot a problem related to an outside light above the garage. I really appreciate the expertise, dedication and determination they displayed as they worked to solve the problem. They answered my questions clearly and concisely. They provided me with an estimate for additional work, and explained the details. I won't hesitate to request them again.
Earl W. Phillips, Jr.
5 months ago
He figured out why my GFCI kept tripping (an outside outlet!); I'd never have figured that out! They're pretty pricey tho . . .
John was here to give me an estimate on the work that I would like to have done in the future. Because it requires him to be in the attic and with this heat we agreed that it would be best to wait till cooler weather to consider the work. Basically what he did was give me an estimate and I will say I was very impressed with his pleasant personality, his patience, and his professional attitude. He made sure that I understood everything that he quoted and the reasons for it all. My experience with him was an enjoyable one. I am very impressed and satisfied with this company and if/when I have the work done I will definitely request that John does it. Thank you
First let me say that it is a great feeling to hear a smiling voice on the phone from a representative who has customer service skills. Making an appointment was easy, fast and friendly. Mr. Electric sends you email confirmation with a picture of the representative that will service your call and a call to let you know they are on their way to your location. This is the second time that Scott has serviced my issue; Scott is very professional, has great knowledge, and explains everything in detail. Scott cleans ups after the service, goes over what was accomplished, answers all questions, with respect, and gives recommendations. I am overly satisfied with Mr. Electric and the service that Scott provided. I recommend Mr. Electric for any electrical needs you may have; and having a representative like Scott for the company, surely puts a five star rating on your books.
Scott did an excellent job. He called within 1/2 hour of arriving and was on time. He gave me an estimate before starting job. I had several jobs to take care of and he completed them all. He was very professional and did a great job with clean up also. Thank you
Gabe Wansitler
3 years ago
We are very happy with the service we got from Mr. Electric. I was impressed they were able to send someone out immediately after I called for service! The technician, Tyler, is clearly an expert in his field. He was thorough in diagnosing the issue, and explained all of his work so I could understand what needed to be done. The pricing was clear and up-front so there were no surprises. We will definitely call them again if we need help in the future!
Ivan scoped out my project to install an outdoor security light and fish an electric line to the nearest indoor outlet. He was very knowledgeable and brought good ideas to make the installation as neat and clean as possible. He was efficient and and a tidy worker who looked for my approval at each step.
The most important thing that the repairman did was be honest. He performed a diagnostic test on my outdoor outlets and saw that the only thing needed was to use the reset button. He could have said something else and I really would not have known. Nothing worse than being taken advantage of. So appreciative of the honesty.
Nicole Guarasci
a year ago
We lost power to nearly half of our home. I contacted Mr. Electric and a team was at my home within the HOUR! I was very pleased with their professionalism and expertise on our electrical problem, which ended up being a wiring issue with an outlet. Who knew that would cause almost half our home to be without power. Not only the were here super fast, they got the job done within a few minutes and we were with power again.
Dianna Webber
8 months ago
The electric meter on my house was coming off the house. The company was great to work with. The repairman was pleasant and professional. I would definitely recommend Mr Electric!
Laura Whitt Yamarick
3 years ago
GREAT experience! Jonathan didn’t try to “up sell” anything. He was very honest with his troubleshooting and assessment. (He was called in to fix a private electrician’s mishap.). He worked quickly, was respectful of my house, my time, and me! Would hire him again in a minute. Very personable and polite. Thanks for great service. Work was completed the day after I called.
Tech—Cody was professional and did great job, installed (4) new switches and 2 new recessed lights in spare bathroom
Technician is Professional and knowledgeable and service it’s good I recommend this company to my other friend groups and our other properties will definitely use this company service.
After a disappointing experience with another electric company in the area, I filled out an online form to get an estimate and service from Mr. Electric. Within several hours, I received a phone call . After explaining my disappointment with the other company, the very nice rep on the phone promised an appointment within a 2-hour window (4-6 PM) on a Sunday.Flash forward to the 2-hour window. I received a phone call stating the technician was running behind and I would be kept updated when the tech was on the way.At 6:11 PM, I received a phone call that no tech would be coming and that I could reschedule for next week - the same exact scenario from the previous company that prompted my call to Mr. Electric in the first place.I rushed home after work after having had no food the entire day, to our home which is currently unfurnished, had only several bottles of water, and only metal conference chairs upon which to sit, only to hear, The home is vacant? I'm sorry. What time would you want to reschedule next week?What actual reputable company would stand up a potential customer and ask for a reschedule without some reasonable guarantee that a repeat jilt would not happen again? At this point, I'm wondering if over-promising service is the standard in this industry since two companies in two days have resulted in the same no-show.11/30/2020 - ETA: I decided to give this place another chance. To install a towel warmer, my estimate was $900. No matter how great their work might be, Mr. Electric is woefully overpriced and out of reach for most homeowners. Save your time and try a more reasonably priced company.
Jane Rosenfeld
3 months ago
From contact to completion Mr. Electric was responsive, listened and explained well, answered all questions and were professional.
I am very happy I chose Mr Electric. The new panel looks great along with the riser. James is awesome. Will definitely use them in the future.
Sandy Mercurio
4 years ago
We needed emergency service due to another contractor's mistake. Making the appointment was easy and quick and the customer service rep was very helpful. Our electrician, Mike M, was great. He was efficient, friendly, and took time to answer our questions. We would request him in the future if we need service. The price was high, but this was a Sunday, and the contractor who caused the problem will be reimbursing us. Still worth it when you need help.
Fast and fantastic service! We had several ceiling fans to be replaced as well as replacing old light fixtures. Tim came out within a couple days of me calling to give me an estimate. The total was a fair price and we were able to schedule the work for just a couple days later. Tim was on-time for the appointment, explained different parts of the process, made sure everything was how I wanted and cleaned up after the service. I will definitely be using Mr. Electric again and I will request Tim as my tech.
The company was easy to work with, and I was able to schedule an appointment that was good with my time. Scott was able to make it out earlier than planned, and they called ahead to make sure that was OK. And the job was done in about half an hour, so much less time than I had expected!Scott took the time to explain what we would need to do and educate me on how to use my newly-installed ceiling fan. I would not hesitate to work with this company and Scott again in the future!
Samuel Adebuga
4 weeks ago
Promptly, and well done job.
Mr. Electric was very quick to get me on the schedule. They gave me good feedback on what was needed to complete my project and found a way to save me a little bit on my project. Cody was very courteous and prompt. He kept me informed every step of the way. I will definitely call them again any time I need any electric work done.
Great service. Very prompt response. Expedited appointment day and time. Professional electrician. Could get expensive with bigger projects.
I called for appointment, the earliest date was 7 days out. The day of the appointment, Master of fact, 1 hour before arrival time Jessica called and told me they were inundated with calls and they needed to cancel my scheduled appointment. My appointment was made 7 days ago and so the calls they were so overwhelmed with occurred today. In another words, my business or money is not good enough for Mr Electric. Well Mr Electric, your expertise is not good enough for me. Only getting a 1 star because I cannot go lower
Adrienne Dixson
3 years ago
From the initial contact to the conclusion of the service, my experience was wonderful. Jessica was very helpful and prompt. Ryan was professional, knowledgeable, personable and worked quickly. He didn't try to up sale or suggest additional services that I didn't need at the moment. He explained what he was doing and why he needed to do it. I will call specifically to work with Ryan again on other electrical projects.
Dorothy Wilson
2 years ago
I had to have an Outside outlet installed for my pool .. I had the best experience with the first phone call . The receptionist was nice and professional and answered all of my questions even told me who was going to come out . They send you an email with the persons name when they’re going to be there which is great for safety reasons. The technician ended up coming earlier than scheduled which was great... Alec was great he came in showed me all of my options along with all the prices I ended up not installing that day because I had to wait on someone to call back from city office . I called back and they were out here the next morning on time ,job was done professionally and quick .. I will never work with anyone else again it’s always going to be Mr. electric for anything that I need to have done... Highly recommend..
Jason Grodzicki
a year ago
We are moving into a house we purchased and had an electrician add two outlets in our house. In the first room, he misjudged where to install the outlet and either ran into a stud or a pipe and so there are three additional holes in my wall that he filled with clear caulk. For the second outlet, he estimated “an hour at most” and the installation took over 2. He needed to go into the attic and then tracked insulation throughout my master bedroom, stairs, kitchen and hallway and then had the gall to tell me I might want to vacuum it up as the installation may contain fiberglass. We moved in the next day and come to find when we plug anything into either outlet that he installed, the lights in the room flash like strobe lights. I called the company back and told them about the issue and they said it would be 5 days until someone could come out and look at it, mind you when I wanted a new service, they were here within 30 min. Needless to say, if you need an electrician, go with someone else![Update]I have to say, Mr.Electric did make it right. They had a tech and manager come out to my house and take a look at the work and they determined that it definitely was not done correctly. They spent an entire day running new wire and rewiring everything, putting in a separate circuit for the outlets with their own breaker, ran conduit outside, etc. and even though the work that was done this second time to fix everything was a job costing about three times as much as originally quoted, I wasn’t charged me a dime.
Priscilla Duckworth
5 months ago
Highly recommend Cody. Did great work, professional, and fast. Thank you!
Hayley Gallery
3 years ago
Really nice guy who arrived exactly on time but - he did not have a mask on when he entered our home. We had to ask him to put one on. He explained he only had a bandana in his truck. We were shocked he was not supplied one.He gave us a quote and it was extraordinarily expensive for the scope of work. It would have been over $180 to replace a ceiling fan we supplied and over $350 to replace an outdoor light we supplied.Now I know why they don’t provide quotes over the phone. I wouldn’t have had him come out if I knew the cost in advance. We had used them before so know they do good work but this time was a disappointment.
Jessica Harvey
3 years ago
Mr. Electric was quick to schedule an appointment for the free estimate and for the work completion and told me up front who I could expect to arrive at the scheduled time, along with emailing me his name and picture. Damon showed up on time on both occasions. I was able to designate a day for the work to be completed and there was even some evenings and Saturday availability. Damon was very friendly and knowledgeable on both occasions he visited our home. Our main breaker was arching and he spent nearly 2 hours trying to find a replacement, during the free estimate, that would covert over for our Westinghouse 200 amp, 8 panel breaker box, because they no longer carried the exact one. However, he could not find one and quoted us a direct price for a new panel. He explained that all the new 200 amp breaker panels have no less than 16 breakers, so we thought in the long run, it was best to go ahead and upgrade the panel, rather than just replacing the main breaker anyway. When he returned for the installation, he was really great about answering any questions we had including, how we could go about later installing a tank-less hot water tank, now that we had a larger panel. He cleaned up his mess when he was finished and was very professional. If I ever need an electric again, this is the company I will call first.
I can't thank Tyler enough for all his hard work . I was stressed beyond belief with the electrical issues I was having and I couldn't find any company that would come right out. I called Mr. Electric and Tyler was at my house in no time. Tyler Identified the problem quickly it was late and he stayed till 10 pm and fixed my problem. He told me he would come back Monday at 8am to finish with some other issues I wanted taken care of. Tyler showed up at 7:45am on Monday and tackled the rest of the work it was a tough Job but he always kept his composure and never showed any signs of frustration. I will never let anyone but Mr. Electric and Tyler do any of my Electric work again. Kudos Tyler on the Job well done you represent your company extremely well and I can't thank you enough for all your hard work if I could've gave you 10 stars I would have. Alonzo Horn III
Curtis Bittorf
3 years ago
Very professional! Josh went above and beyond service. He came to do a quote for over the fireplace and did the work the same day. He did such a great job I had him add a ceiling fan in the bedroom the same day!!! Price was great also
The electrician who came to my home was extremely friendly, courteous and knowledgeable. He was able to diagnose and fix the problem very quickly. I had tried to sort it myself, and he took the time to explain to me what was wrong and why. and advised me on some basic in home things I could look at if I ever had a problem in the future. The company itself was quick to update me on my originally scheduled appointment day, and worked with me to reschedule when that day didn't work. I would definitely recommend them and use them again.
I called Mr electric to come out and give me an estimate for upgrading meter and breaker box and a couple of other items They quickly sent out an electrician. Kevin Walsh was very knowledgeable and professional he took the time to explain in detail exactly what needed to be done and answered all questions . The price was very affordable he came out the next day and got the job done in a timely manner. Needless to say I was happy with the whole experience and will recommend them to anyone in need of an electrician
Mr Electric / Mark E did a great job with outdoor lighting. Started w/ a convenient scheduling process that had service within 2 days. Mark came right on time (early, actually) & the call-ahead/verification system was great. Professional, friendly, fixed the problem and Mark offered to look at any other issues. Also had great recommendations for others issues in the home. Best in class.
Appointment scheduled for over a week with a window 2-4pm but received call saying going to be late then another call later saying not coming and asked to reschedule for an estimate. Imagine if I followed their timeline that work would never get done not to mention first impression. Unbelievable. And they wonder why businesses closing. Don’t recommend these guys. By the way, had to give a star just to post this
Christina Rue
2 years ago
I was disappointed with not only the price, but the lack of professionalism the representative had. The visit felt like a debate about pricing, him saying this is not a $50 job I know you have a coupon. He quoted a price over $200 for a outdoor porch light wire reconnection. I would have expected 2 things as part of the job. The first what needed to be done after examination to make it cost, rather than a quick wire repair/replacement. The other a thank you for your time, call us if you change your mind, rather than walking off without words!
Scott of Mr. Electric came to diagnose & repair an issue w our septic aerator. He was right on time, professional and pleasant. He explained that he needed to make a diagnosis in order to give a fair price for the job. He informed us of that charge. He found two things wrong and gave us options to repair one or both and the pricing accordingly. We chose to repair both because we felt he was knowledgeable and it would be wise to do both while he was here. We would use Mr. Electric again! Great job Scott!
Barbara Kelly Changizi
a year ago
The electrician showed up on time. This required replacement of a hard-to-find switch using a timer and two off-on switches, and also replacement of lights in a tiled shower. He left to buy the parts and returned within the hour to finish the job. i will definitely hire them again.
I was very impressed! I had some electrical problems and 2 ceiling fans to install. John was outstanding and very helpful. He identified what had happened and fixed everything. He stayed until all my issues were resolved, and he even vacuumed up any mess. I would definitely recommend to anyone.
Ben was fantastic...just overpriced! Not his fault.
Cody C. came out to give an estimate. Very friendly and courteous. He gave an estimate that was right in line what I believed to be fair, he did not pressure me into making unnecessary upgrades, and he gave a time frame of how long the job will take. He answered all my questions with a positive and confident attitude. When I am able to upgrade my panel I will have Cody back to do the installation.
J.Thomas Jones
a year ago
I have used Mr. Electric several times and have found all of their employees to be knowledgeable, honest and hard working. I have never had an issue with their pricing or the ending invoice. I would highly recommend them. J. Thomas Jones
Franklin Dennison
3 years ago
My wife and I had Alec from Mr. Electric stop by to fix a back porch light, examine a residential street light in our backyard and answer a bunch of electrical questions. He was very thorough, professional, friendly, timely and kept us informed for the entire duration of the job. Very reasonable pricing and great overall experience. Highly recommended!
Carmen Talerico
5 months ago
Part of a circuit was not receiving power. It took awhile, but a loose neutral was eventually found in an attic junction box. Thank you Ben!
Jerry Mathewson
3 years ago
My electrical issue was handled in a very straightforward manner. My house has 60-70-year-old wiring that I could not decipher. The electrician assessed the problem and then told me how much it would cost to fix it. I agreed to have the work done and he very patiently completed it, as he explained the finer points to a trainee. They were both very polite and considerate as well.
Michelle Ware
5 years ago
Scott P. did an excellent job. Very friendly and professional.The second price he quoted was exactly what I paid when the job was completed. Just wish they were trained to give the lowest price that they can first instead of causing unnecessary stress to the customer. Lol. He went above and beyond to complete a professional installation and set up. He made sure I was comfortable with the operation of the products and cleaned up each area he worked in. I would highly recommend Mr. Electric.
Michelle Price
6 months ago
Great customer service. Ben spent extra time answering all my questions and explaining procedures.
Esther Arvizu
2 years ago
Ryan was great! Super professional and efficient. He figured out the problem in a heartbeat demonstrating how knowledgeable he was in his field. Dispatch kept me inform of the arrival time. I was in shock of how reasonable their prices are being a 5 star rating. I’m already recommending them to my friends and family on Facebook.Again, thank you so much Ryan C. For making sure we slept cool that night.
Michael Herrell
a year ago
Nice knowledgeable service tech. Work very professionally done. However, for the work done quite pricey from the consumer stand point. I had a hard time finding an electric company to do the work needed. Mr Electric was will and completed the job requested.
Charma Merrill
a year ago
Only had power to half of my house. Called and someone came out within an hour! The Tech was VERY professional and knowledgeable. Found the problem and told me how to get it fixed, since he couldn't do it.
I WILL use this company again!
I called Mr. Electric on a Saturday afternoon after learning from a home inspection that we had exposed wires on the outside of our house. DAVE P. Was the technician that came a couple hours later. I cannot say enough good things about DAVE P.He was professional, courteous, and took his time explaining the problem and solution required. We scheduled him to return on Monday with the needed parts and the work was completed as planned. No hidden costs or surprises!
Bryan Daneman
3 years ago
They may be good in regards to their quality of work, but who knows. I have scheduled 3 appointments with them to try to get a ceiling fan replaced, and all three times they didn’t have an electrician available to make my appointment time. To be honest, I don’t know if they even have actual electricians that work for this company at this point.... as they schedule the appointment but can’t seem to produce anyone to actually do the work.
On time arrival and friendly service. We have used Mr. Electric on multiple occasions for different kind of jobs and have always been delighted with the work that they have done, and will always use them for our electrical works in the future
Easy to do business with.
Quick response and work completed.
Madison Chatreau
a year ago
The service was amazing. Great staff. Friendly, timely and reasonable. Would highly recommend for any electrical service. Tyler was amazing, fast and efficient. Replaced our electrical panel in great time.
I was initially quite satisfied with the work Mr Electric did. However after paying Mr Electric a substantial amount of money I found issue I felt needed to be resolved. The electrician, who did most of the work, asked me if I wanted a ceiling fan and light switch on the same switch, I said that would be fine. My mistake, in hindsight wouldn't a good electrician say hey that's not a good idea. After repeated calls, they sent another electrician out a he quoted me 900 dollars to fix the issue. More phone calls then I was told that the electrician who did most of the work would call me. That was 4 months ago. Still waiting. Save your self the kind of aggravation that I am going through. Do not call Mr Electric!!!
David Waltuch
4 years ago
Tyler was great, very polite and patient with me, as I was on a conference call when he arrived much earlier than scheduled - I had indicated this was ok and desired if their schedule opened up. In short, Tyler arrived approximately 2-3 hours after my initial call, diagnosed the outage problem and another nagging issue we were having with some inactive plugs. Everything was resolved quietly and quickly in under an hour, and he was able to make some recommendations as to how to prevent future recurrence. Great experience, highly recommend.
Turon Hairston
a year ago
Never got the work done because they kept rescheduling me. I got rescheduled for the initial meeting and estimate. Then after agreeing to a price for the work on the day that the work was supposed to get done was called to be rescheduled again. So a total of 3 wasted days and I refused to let it be 4. Needless to say I wasn't pleased with their unreliability and I'm left with finding someone else to complete the job.
We needed a bathroom exhaust fan installed. The technician completed the work quickly, but the quality was only OK. He cut the hole in the ceiling too large and you can see small gaps around the fan. Also, he put a hole in our drywall when he was installing the new power switch. They offered to either give us a small credit for what it would cost us to buy the materials to fix it ourselves, or they could have someone come out and fix the hole. I have never patched drywall, so we chose to have them fix the hole. They said they would call us immediately to set up a time. Three weeks later, no call. We finally decided to just patch it ourselves. We called and asked them for the refund they had offered. They gave us the refund. All in all, they didn't seem overly concerned that one of their technicians had put a hole in our wall. After their failure to follow through on what they promised us, I would have thought they would have offered something in addition to the initial refund they offered, but no. I doubt I would use their services again.
Gretchen Schlub
3 years ago
I recently purchased a home that needs a lot of TLC. I called 7 electricians before Mr. Electric and no one called me back. I was so happy that they answered the phone and was able to do the work the same day. I gave them the work list over the phone and they made me aware that I needed a plumber also and scheduled that as well. John was great! He did the items on my list and made sure that any remaining safety issues were taken care of. When you own a home, there are always things that need to be done. I will definitely call Mr. Electric again!
Chris Bennett
2 years ago
The electrician was fantastic and their availability are the saving grace for this company. The electrician had great work, good attitude, and even cleaned up. those were the saving grace from giving a lower grade. $1,600 to install 6 pot lights???
Technician was knowledgeable, and explained terms to me that I did not understand. He was able to assess our needs quickly and recommend options to remediate the problem.
Northfork Fishing12
3 years ago
I explained the issue to one of their techs who was a reference from my realtor. He told me it would be $158 to diagnose the issue. I left work 4 hrs early last night to get some sleep before they came (that is $140 pay loss and 1/2 a point) they get here and I explain the same thing to them and they told me it was going to be $296 for 1 hour of diagnosis. So not only was I lied to originally, had they not found the problem in that 1 hour, I would’ve completely been out of $300. I just sent them on their way. Don’t use this company!!
Mr. Electric rep Scott showed up promptly for the estimate and to our surprise, said he could do the work immediately with no waiting. The work was done quickly and now our warehouse has all the light we need. We highly recommend Mr. Electric!
Hariprasad Patel
9 months ago
I called Mr. Electric to move 220V outlet for electrical range and install new circuit breaker switch in main circuit box. I did both of job excellent in timely fashion with cost efficiently.
Tim is very knowledgeable and quickly discovered our electrical problem. He explained my electrical problem in layman terms i could understand and was upfront about the fees and cost, which i found to be very fair. He performed the work methodologically and was very professionally. My wife and i are very pleased with the work Tim did for us and we would recommend him and Mr. Electric without hesitation. Thanks Tim!
Debbie Nelson
3 years ago
Cody C is about as good as you can get. He installed a ceiling fan for me. Before he got started, he listened to me in regards to the trouble I had with the previous fan and that I wanted the fan to be turned off/on with the wall switch which had worked with the original fan , but not with the one he was replacing. He did everything I wanted, and was very personable yet professional. He took the old fan and the packaging from the new fan to be disposed of, which was a pleasant surprise. The only negatives I have is that he didn’t leave me the owner’s manual, and he didn’t offer, nor did I think about at the time, for me to remove the four good lightbulbs and the pull chain extenders. Other than that, he was excellent!
I called due to a storm knocking a tree down and pulling wires away from my house . I literally only needed the Wires mounted to the house . No wires were damaged . I was quoted $475 to simply screw the anchors back to the house . Once I told the tech I wanted to get another opinion he told me he forgot I’d need an inspection , and that would be additional money . He said he would email me an estimate . The estimate was $700. I called another electrician who came out and he quoted me $75 for that very same job. I paid the $75, had AEP come back out and restore power . Thank God I didn’t let these folks beat me out of $700 to simply screw cord anchors up.. I gave 2 stars because these guys got there FAST , and I mean within 30 minutes of me calling.
Matthew Nordman
4 years ago
Mr. Electric was a lifesaver. During the big windstorm Sunday, my neighbor's tree fell on my individual power line, taking out power and ripping electrical equipment from my house's exterior. Within 30 minutes of calling Mr. Electric, two reps were at my house. They worked from 6-10pm to install new electric equipment, and even did the work to reattach the power lines. We had power a solid 2 days earlier than we would have otherwise. Tim and John from Mr. Electric were professional, willing to take on a tough job and work late, and clearly presented my options to me so I could get the level of repair that worked for my budget. Really appreciate Mr. Electric's responsiveness and expertise - thank you!
Our electrician was very friendly, professional, knowledgeable, and worked efficiently.
Our project was completed in a timely manner. The team demonstrated a strong commitment to solving a particular issue it confronted and arrived at a perfect solution.
Mr Electric had a technician available the next day after my call placed on Friday evening. Technician (Jesus) explained everything he was attempting during the troubleshooting of my issue and was focused on the source of the problem within 30 mins. Transparent billing and itemized quote provided for the work — technician was able to isolate the damaged part of the circuit to keep me powered while I make a decision and coordinate the actual repair with the condo association.Great service and definitely recommend if you find yourself in the dark!
Attempting to replace outlet myself knowing full well I should call Mr. Electric. Screwed it up and called Mr. Electric. Technician was prompt and fixed my screwup in record time. Have used Mr. Electric in the past and I'm sure I'll use them again in the future.
Jennifer Spencer
4 years ago
Mr Electric Service did a wonderful job! Was on time with a 30 min call ahead. The electrician was great. Made repairs and was efficient and friendly. Would definitely recommend this company! Refreshing-customer service is far and few between these days!! Not with them!
Tyler A. exceeded my expectations! He is punctual, professional, knowledgeable, upfront with price and estimated time, thorough, works efficiently but above all...HONEST! I would recommend Mr. Electric of Columbus to anyone but would also advise them to request an appointment specifically with Tyler too!!! I can't thank him enough for his work and help today as 3 of 3 issues were resolved within the service call and for less than expected (aka feared)! Thanks again Tyler A.!!!
Marissa McCarthy
2 years ago
I’m so disappointed. My first appointment had to be rescheduled, which is fine, but the day of my new appointment I received a quote that is almost laughable it’s so bad. $854 for a ceiling fan instillation! I had to pass, obviously, because that’s insane. I really wanted this to be a good experience and have my fan installed.
Mr. Electric called me back right away after I put a request in. Dave came in less than an hour. He fixed all of my problems. He was professional, knowledgable, and also kept me up to date on what items I would need to have my electric problems fixed. I had lots of work done and hopefully wont need their services again for a while but will keep their information on file for the future. I am very pleased. Thanks Mr. Electric.
Robert Cooper
5 months ago
Very professional, knowledgeable, courteous and polite. Great work!
Need the services of Mr Electric, part of Mr Rooter (also used this excellent service) for a lamp in the yard that had issues. Ivan was professional and nice. Fixed the lamp in a timely manner and was reasonably priced. Also had a whole house surge protector placed, made the hole in wall bigger than needed. Also received a quote from another company which places surge protectors and it was a couple of hundred dollars less. This came after I let Mr. Electric place my surge protector. Suggest shopping around a little for better quotes. Lost 2 stars due to pricing and the too large hole in the wall where device was installed.
Jennifer Caminiti
2 years ago
Cody Cooper was very courteous and professional. He was very personable and made me feel as though he was not just a technician, but a friend who wanted to help me get my house's electrical needs configured the way they should be. It was as though he brought some sunshine into the house. I would highly recommend Mr. Electric and Cody Cooper to anyone with electrical needs for their house.
Kelley Nichols
a month ago
Josh was great! Very professional
I had a standby generator put in and the team putting it in was very professional and friendly. They did a great job and made sure they answered my questions and that I was satisfied. I would recommend them.
Michele Ferguson
3 years ago
I needed a new light box installed in the kitchen. After the technician came out the first time I wasn't happy with where the box was placed. Dion came out and assessed that the box could easily be moved and they would pay to fix the drywall for the old hole. The guys made it right and always showed up with a smile. I will use again and again for this type of service! Thanks so much all!
COE Alec arrived earlier than expected. He was very polite, professional, and CUSTOMER CENTRIC. I provided him with the background problems. He understood the requirements to get the job done. I would recommend Mr. Electric to any customer as they are my #1 electrical expert firm :-)
combatbear82
5 months ago
Exceptional Customer service, very knowledgeable and was friendly. 10 stars out of 5
Chris McGinley
4 years ago
Scott P was awesome from start-to-finish. Easy to talk to and answered all questions. The quote he gave was very reasonable and within the other 2 quotes we received. Overall a really fantastic experience. Do not hesitate to go with Mr Electric and Scott.
Mr. Electric tried to cheat and get away with sub-quality work. They quoted a 200-Amp Panel replacement. My guess is the technician saw the house in transition (pending sale) and saw the concerned elderly former owner as an opportunity to install a 150-Amp panel and breaker, fail to label the new circuits, not leave any free breakers, and fail to communicate any of this to any party involved. Adding to the shady character: to date (yes, the drama is not over 2 weeks later) they failed to pull a permit for the job and still billed for one (and denied this), never followed up for a date to get the work inspected, repeatedly failed to return phone calls, and the technician avoided ownership of most of these issues, and avoided answering questions. They also denied needing to fix the problem that caused the need for replacement in the first place (water leaking into the panel from the outside mast/meter).I give one star beyond the minimum since they were very punctual initially, and the manager at least acknowledged the problems and made one attempt to remedy. The tech came back and did replace the 150-Amp breaker for a 200-Amp, and did a 70% job of labeling the new panel. Since then I have been promised a call back and even called in myself and have gotten no answer for days.I have lost faith in this technician/manager pair, who have given the company a bad name.UPDATE:The manager finally got back to me after I threatened to call the city. He came out and was fairly professional, fixed most of the problems I still had. But I can tell that if I had not left work to meet him and hold him to every word, he would have left skimping out on as much as possible again. I burned about 2 hours of work doing this, and I doubt they would even think to apologize. Rating is still staying at 2 stars.
Excellent service, friendly and kept us well informed. They were also quick to schedule an appointment and the electrician worked efficiently.
I give them 5 stars because Scott came out asap to check out my electrical issue and get me schedule the next to take care of it and was able to explain it to me and my parents with a helpful positive attitude.! He also did great work amd kept me updated on progress.
Adam Rudinsky
3 years ago
I used Mr Electric for backyard landscape lighting as well as installation of additional outlets and hardwiring outdoors. The initial visit was overall positive - the appointment was scheduled in a timely manner, the crew arrived on time, and were amiable. The only major downside to the large initial job was the attention to cosmetic detail was very poor - ultimately done in an industrial trial which is very unappealing aesthetically. Regardless, the work was completed and worked well for a short time.A couple weeks afterwards, the lighting sensor failed and then shortly after that a wire was was left exposed was found by my dog and chewed in half. Scheduling and getting this fixed was much less successful. It was difficult to schedule, the company cancelled the first appointment, the second appointment a technician said one thing to me and then called the dispatcher and said a totally different thing and said that he would need to send someone else out to do the job because of the warranty, and then on the third visit - I was given limited correction options and a provided another cosmetically displeasing solution.In the end, total cost of the project, equipment and repair visit totaled nearly 8k for a very unappealing array of work in the yard...
I needed an electrician at the last minute of leaving our old house to move into our new one. The tech came in and was wonderful. He addressed all the issues and even came back twice on the ceiling fan. I will definitely recommend and use them again.
Lucilene Ayers
4 years ago
Mr. Eletric did an exceptional iob from the very first phone call to the email follow up after service was done. We had an emergency situation with no heat in a very cold day and they did everything they could to support us with fast, yet great work.Tim was very nice and very knowledgeable on what he was doing. Definitely recommend their service and will be using them again.
Troia Braxton
4 years ago
Our Technician was Mr. Jonathon Collins. My husband and I would like to thank Jonathon Collins for an outstanding job well done, that far exceeded our expectations. Upon meeting him, he was very kind, courteous, and professional. We truly appreciated the fact that he took the time to answer all of our questions and concerns. Jonathon explained each step of the process thoroughly and completely. He is definitely an asset to your company, and we would not hesitate to refer him to anyone in the near future. He certainly made it an enjoyable experience! Thanks again Jonathon for your help and outstanding service.
Stacy Beckman
5 years ago
Tim B. from Mr. Electric was very professional and helpful. He arrived on time, completed the work promptly and fully explained everything that he needed to do for us. We were really happy with his services. We have one complaint about Mr. Electric however - we contacted them because we saw a television ad indicating that a ceiling fan installation was $75 - this isn't actually true. A new ceiling fan installation is several hundred dollars. We believe that the advertising is entirely misleading.
Ivan was fantastic to work with. He was prompt, professional, courteous and more importantly imminently knowledgable about the issues we were dealing with. He pointed out some issues that I was unaware of about our current electrical situation and rectified those for us. I won't hesitate to rely on Mr. Electric again in the future.
William Johnson
3 years ago
An electrician was dispatched and solve my problems within 2 hours of the initial phone call.They were concise, knowledgeable of the problem, and got the job done. You can't ask for much more than. I will be using Mr electric in the future for my they did an excellent job.
Sipra Pimputkar
3 years ago
I have had several occasions to use Mr. Electric and specifically have had Dion T. estimate and complete projects. He has always been on time, courteous, suggesting alternative ways to complete a job and make it work for us. All the other technicians that we have used through Mr. Electric have also been competent and excellent.
Paul Kochensparger
3 years ago
Mr. Electric did an all around excellent job for me. The professionalism and quality of their service tech. is why i will plan to use them again for any electrical needs I might have in the future. The communication with their scheduling department was also top notch. Five stars all the way!
Robert J Beggs
3 years ago
Scott was terrific. He got here sooner than promised, quickly assessed the issue and equally fast fixed everything. He was pleasant, knowledgeable, and obviously well trained and skilled. Scott is the poster boy for great customer service.
Very professional and courteous. Scheduling was easy, small time windows so you don't have to sit around all day waiting, and got updates on their arrival. They found the problem with my AC unit quickly and fixed it. Highly recommend!
As an Association Manager for multiple communities I have to say that my experience with this company is not good. 1. Couldn't complete a simple breaker change out. 2. Gave a quote of $15,600.00 and obtained quote next day of $6,100.00. 3. Paid for a diagnostic test which may be helpful, but still couldn't fix the problem. 4. Other electrician arrived and fixed the problem while Mr. Electric was still on site.Be careful out there.
Mr Electric is a very professional company. The service electrician was very polite and went about the business of identifying and trying to fix my electrical issue. Covered his shoes as he entered and exited the house.They are a bit expensive but ensured all was outdoor compliant on my outlets.The final analysis of the issue could not be fixed without digging up the front yard. Received a quote to come back in the spring to complete the job.
Arthur Nersesian
3 years ago
Scheduled a 4-6 appointment window. Did not get a call. At 5:30 I called to get an update. They says they were still working on it. At like 7 they called and says they can’t make it today and will follow up the next day. The next day a guy randomly shows up to the house as we are leaving for dinner and gives me a ridiculous quote of $300 to run a diagnostic on everything when all I needed done was to change out 2 outlets in the bedroom. I said no thanks and showed him to the door. Will not use them again in the future.
My outdoors Nest camera was offline for three weeks. I tried everything I could do to fix the issue without success. I even hired a Nest technician to power up my cam. It still did not work. He advised me to call an electrician. So I called Mr Electric, since the company will send someone out 24/7 at the regular rate, no weekend price hike. Tim found and corrected the electrical issue in 5 minutes.Finally, my Next cam is working properly thanks to Tim.
Nathanael Boyd
3 years ago
I had a great experience with Mr. Electric. I received a quick callback after submitting an online request for an estimate and they were quick to send out an electrician to give me a free estimate. Outstanding work and they are highly recommended.
I’d give 0 if possible. Company isn’t reliable at all. Made an appointment and took part of the day off work to make sure I’d be home. Got a call in the morning only a couple hours before my scheduled appointment saying they couldn’t make it anymore due to some “emergency repairs” that came up this morning. So the customer (ME) they committed to the day before got pushed aside to a new customer I’m sure they charged a higher rate to. Happy to have taken my business elsewhere.
Guys were great. Professional, on time, and quick.
Michelle Hill
3 years ago
Scott P was extremely knowledgeable and helpful with our project. Scott was professional and always available to answer questions. Our project took over two weeks and I cannot imagine having anyone else help us. Without a doubt Scott helped our project be successful!!
So good I’ve already booked for another project.
Katrena Kugler
3 years ago
Our Mr. Electric serviceman was prompt, very courteous, respectful, knew his profession very well, wore covers over his shoes inside the house, provided all possible quotes, and was very professional overall. I would recommend him and his company.
What appeared to be $100 worth of materials and 3 hours of labor for roughly $1100. Seemed pricey to me. The work could have been neater but I would give you an average rating. Electrical knowledge seemed good and personnel was courteous and personable.
Tim was able to get to us within 2 hrs of our call. He was courteous , professinal and quickly fixed an outlet problem we had. Our experiences with Mr Electric and their techs has been excellent and we are very comfortable callingthem for our electrical needs.
Patrick Heffernan
4 years ago
Tyler A. Was absolutely amazing. The company sent him out next day for at least 10 of our outlets that weren’t working to their full extent. Within less than 20 mins, and only opening up one outlet, Tyler knew exactly what the problem was. Our brand new house had hit a power serge that made half of the electrical panel only giving off 80 volts. Tyler made several calls, and was able to arrange us to get a brand new panel installed first thing the next morning. He was in and out under the estimated time given to us. He was extremely courteous and professional, and helped us understand everything that he was doing. Thanks Tyler!
Appointment for August 30th cancelled because of emergency. Rescheduled for today. Once again they have called and asked to reschedule for next Tuesday. No reason just can't make it. So unprofessional. Call someone else if you want service. Sure won't get it from these people.
Electrician was here on time, gave us an estimate and helped us right away by taking care of the problem,. He was very polite, nice to the dog and very professional. I am really very pleased and will call Mr. Electric If we have any other problems in the future. ???
Mike McPherson was awesome! There's never a convenient time to lose power, having a newborn with an electric heater in below zero weather was definitely not an ideal time. I called Mr. Electric and explained the issue and Mike quickly came out and installed a new Meter Box the same day, mind you in freezing weather. He was very courteous and displayed the company Moto/slogen that I read on his van a neighborly company. I also appreciate that prior to Mike coming I received an email with his picture to ensure the person knocking on my door was the right person. There was a sticker shock at first when I received the quote, but it was in line with what I found for the expected cost for the service and worth it to have my power back so quick and the quality of the service received.
Elizabeth Richards
2 years ago
We needed to get a quote done for work on a house we just purchased. Alec was great about working with our schedule to get a quote ASAP to remedy a safety hazard, provided multiple options so we could decide which service package was the best for us (and our wallet!), and was able to answer all my questions.
Bob Cheuvront
2 years ago
Had electric box replaced. Electrician was nice enough but inexperienced. Forgot simple part and was sloppy. Work was never inspected by the city apparently because a work permit was never issued. How can you possible do this job without getting a permit prior to starting work? The Company says they will get one and have the work inspected, but that was over 2 weeks since I inquired about it. The work was done Feb. 26 & 27!!
Kimberly Race
3 years ago
Came out to give me a quote. Guy was ok, but instead of coming to the front door he came into garage when first arriving. Also, I am still waiting for the quote I was told would be emailed to me 2 days ago. They can email me 3 times begging for a review, but not send the actual quote so I don't really have much to rate them on other than the lack of urgency to provide a quote for a job that posses a fire hazard if not repaired quickly. Guess it's safe to say that I went with the other guy who got me his quote by the end of business the day he came out to quote.
Jeffrey Goble
4 months ago
Electric hooked up to a hot tub. Well trained and organized company
When contracting for home repairs, you usually get poor service, bad pricing or sloppy workmanship. Not with Mr Electric. I’ve used this service 3x and it’s consistently great! Timely, professional and clean each time. Highly recommend. Thanks Megan!
Jamie Norckauer
2 years ago
We called at 3 pm and they were able to send an electrician within an hour. He was able to take care of our issue and restore power while he was there. He was very professional and explained everything to us that he was doing. I would definitely use them again.
I had an appt. within a couple hours of calling. Ryan was very friendly. He explained in detail what the issues were and seemed empathetic to my situation. He was thorough and professional. He used a coupon for my invoice without me asking. I already referred a neighbor - will definitely use again in the future! Good job on a company well managed.
Tonya Baccus-Davis
2 years ago
Not only did Jonathan prove to be very helpful but he took the time to educate me on what needed to be done and why. This company and Jonathan were very impressive very professional , they made me feel like a valuable customer. I will be using them again any electrical issues I have in the future.
Jessica Parker
3 years ago
Mike was very polite, professional and thorough in explaining the steps for relocating our washer and dryer. He answered all of my questions and even pointed out some areas of our house that needed attention, such as a new electrical panel and smoke detectors that as a young homeowner I wasn't aware of.
Scott came out to my location and was a true professional. He listened to my problem and then quickly went to investigate. Within minutes and a some testing, he found the problem. I have previously hired other electricians and they did not find any problem. I will definitely call Scott for any further problem I might have. Scott is the best and is a true asset to Mr. Electric company.
Rodney Sewell
2 years ago
Avoid at all costs because they will COST! Wanted $1800 to run an electric wire to the hottub. Another certified electric company completed the job much more reasonable.
Keith Canfield
6 years ago
Johnny D from Mr Electric was very professional, courteous, and did great work. He ran an electric line to the middle of my living room ceiling to allow me to install a new light. His work was clean, direct, and made as little impact as possible when cutting dry-wall to fish the line to its new location. Nice work overall.
Wayne Leutwyler
3 years ago
Service professional was on time and very polite. Took care of the issues quickly. My daughter and I have health issues, and electric being out is a big problem in our home. With this current heat wave being without AC was not a good option. Brody was a great tech and a blessing when needed.
I have used this company twice now. Both times the electrician, today was Ivan R, did a great job. But the thing i love the most is that both times the electrician talked through things and came up with multiple options then let me choose. They never said, this is how we will do it with no options or discussion. I love the problem solving and talking it out. I love that they talk it out out loud, instead of just thinking it through in their heads. That way as the owner i can follow along and understand my options better.
Jonathon is a great technician. Everything was explained fully. He was polite, friendly and professional. I like the fact that there is not a service charge for giving the estimate. Will use again for my electrical needs.
Tim was excellent. He was prompt, professional, and very knowledgeable. He was quickly able to diagnose and repair my electrical problem. Any future problem I may, Tim will be our guy. Do yourself a favor, don't water your time with anyone else.
Sarah Schmidt
3 years ago
I called them to come out to check a shortage issue with a couple light switches. Very professional on the phone and during the visit. Estimate was very high but reasonable for that they were saying needed to be fixed. Got an estimate from another highly rated company who was able to fix it for a fraction of the cost.
Diane Ingmire
3 months ago
Excellent response and service. Would highly recommend!!
Our technician was Josh and he was very friendly and professional! We are selling our house and had a list of repairs and made sure to go through the inspection list to make sure he checked/fixed all the concerns. Would highly recommend mr electric and will use them in the future.
VERY SHADY company! I would give zero stars if I could. Just spoke with this company this morning to see about having electric for a sign repaired. The rep told me over the phone (call center) that they could be out today - and there would be no charge. They would find out why it wasn't working and give me an estimate for repair (all for no charge). I could then decide if I wanted them to do the work. I waited for them to arrive - and within less than 5 minutes of the electrician arriving, he quickly informed me I would owe them $255 min for the first hour just to diagnose the problem. What? What happened to Free or no charge?? A call to his supervisor (Mike) -- who very flippantly informed me the charge was correct. Out the door they went. Not a good way to do business. Time to find a reputable electrician -- without the bait and switch business practices. Save yourself the time. Call another electrician. Buyer beware!
The technician was prompt, polite and did a good job. I had a difficult time dealing with small contractors. They didn't return calls and just didn't show up, so I used Mr. Electric. It's not cheap, but you pay for what you get.
Stan Williams
5 years ago
Super professional, very helpful and considerate. Tim started and finished the job in record time and was also able to give me a few quotes for upcoming projects I asked about. We will absolutely use Mr. Electric again!
Kristy Sutton
3 years ago
Our project isn't quite done yet but this far Dion has been amazing! He is very knowledgeable and responsive! I can't wait for the finished product...we are putting in a stamped patio with lighting!
Technician informative, professional, and friendly. He provided detail about the problem and what he needed to do. However, tech was an hour late and I had to call inquiring about his whereabouts. Also, service was $$$. It’s a set price. Overall, though, I am satisfied because of the quality of the work.
Seth Pezzopane
2 years ago
I was very satisfied with the service I received from Mr Electric. Tyler was very professional and knowledgeable, and fixed something I screwed up. Very happy all around.
Earl Cantrell
4 years ago
Very impressed with this young man. He worked hard to get our electric back on due to the weather. What I admired most was his dedication to this company. He expressed how much he enjoyed his employment, how organized it was and fair to the customers. You should be thankful to have such a good employee who loves his job, it shows.
Highly recommended! David Penn was the Technician that came out to our facility, he was on time, professional, Wore a mask, And was Very honest. Great technician, we will be using Mr. Electric every time our company has a need!
Please question Mr. Electric's FREE ESTIMATE and PRICES. Mr Electric quoted me greater than $2500 to fix my electrical situation and Jess Henry Electric fixed the same problem for $128. Short answer Mr. Electric said EVERYTHING needed replace outside to restore power. Jess Howard Electric found everything to be in working condition and only 1 burnt leg needed replaced. Jess Howard replaced 1 part that cost $8.10 which restored power to my house. While Mr. Electric was trying to generate more profit by stating working condition parts MUST be replaced.Fortunately I cancelled with Mr. electric, however Ivan, Mr. Electric's technician called and was confrontational, and said he expects to be paid for his FREE ESTIMATE provided which was the estimate to perform his testing to provide a true quote. The price of the testing was $158.70 to run a diagnostic test. Mr. Electric's free estimate, which they only disclose when at your house and next to your breaker box, is the price for their testing to diagnosis the problem and not the price to fix your problem. You must pay the $158.70 upfront before the technician will even start to examine your situation.
The technician was professional, competent, cheerful and respectful of our Covid-19 needs. Nice guy , knew his stuff, fixed ? our problem.
James Heironimus
6 years ago
Mr. Electric promptly responded to our request for an estimate to replace outdoor lighting by our front door and garage. The technician, Dominic Zitello, was courteous and knowledgeable, and he provided a good assessment of what was needed along with a reasonable estimate for such work. After we gave permission to continue, Mr. Zitello efficiently completed the work and also made some minor repairs to lighting within the kitchen we further requested. The work was high quality, and we greatly appreciated Mr. Zitello's professionalism. A job very well done.
Jonathan Leonard
6 years ago
I was extremely pleased with the level of communication from when to expect a service member to the explanation of work. Dominic was thorough in assessing the scope and solving the riddle that is my home's wiring. I would certainly recommend Mr Electric and will specifically request Dominic on future projects.
Tim was able to discover the problem within a few minutes after he arrived. Went to get the breaker that we needed and had us squared away in no time. I'll give Tim 5 Stars for his electrical work but Mr. Electric 3 Stars due to the fact that their technicians were not wearing masks.
Carol Freshour
3 years ago
Mr. Electric may not be the bargain option, but they are prompt, pleasant, professional, and the work is always high-quality. I even once had them fix another contractor's mistakes, so I've learned my lesson. You really do get what you pay for! I won't mess around going to anyone else.
Jeremy Woelfle
3 years ago
Unbelievable. Had a quote today to hang a light on a 17ft ceiling. I was quoted 650.00. I get that its easier for them to charge a flat rate, especially if they are coming out on Sundays. It would be less than an hour job. No new electric just replace current fixture nothing extraordinary. The electrician said it would be 450.00 just for scaffolding needed. I could rent scaffolding for a month at that price. This is price gouging and totally ridiculous. Just look up the price of scaffolding. Why not just say they don't want the job or cant to the job because they don't have the tools for the job? I was very detailed about the description of the job to the lady on the phone prior to the electrican coming out. I felt that this very disrespectful to come inside someone's home and show them a price like this.
Betty Tubaugh
3 years ago
Didnt get an estimate up front as to why my garage breaker wouldnt reset. Anyways, it took maybe 15 minutes top to unplug a cord to my garage door opener to determine why it would'nt turn back on and that repair cost was $158.00. I don't use the garage door opener, so I don't care about it working. The plug was for a light only because it is not an automatic opener. I'm very discouraged about the experience because I've used this company to replace my entire fuse box and they grounded all the wires and had another visit approx a year later to have a bathroom fan and outlet installed. I'll probably consult with another electrician next time. $158.00 to unplug a cord is astronomical. I've also used the plumbing portion of this company for many services and repairs. Now that I reviewed the site, I noticed that I could have gotten a $50.00 discount on the services as well. Smh
Charles Reynolds
3 years ago
The bid was outrageous, 3, 000 to replace outlets and some switches where most cost 20 a piece. For that price I can almost rewire my whole house. Not a good value. Also had another electrician come in and he said the GFI were fine.
Roxane Smith
6 months ago
Out technician could not figure out what was going on and did a thorough job getting down to the route of our problem...excellent service
I had part of a circuit that was not working properly and I was not able to identify where the problem was. Scott from Mr Electric came out. He explained pricing etc. He quickly identified and fixed the problem. He was very friendly and nice to work with. I will definitely call again for future projects.
Tyler Auflick Of Mr. Electric provided us with great service, showed up on time, he was very knowledgeable, courteous, and efficient at fixing an existing door chime issue and installing our Ring doorbell camera to work with the chime. I would highly recommend using the electricians (like Tyler) at Mr. Electric for this type of work....forget the Geek Squad as their knowledge is limited when complications occur (my experience).
Eric M was awesome! He was a true professional. He was patient with me and explained everything clearly and took great care and pride with his work. I don’t love Mr. Electric prices but I’ve always been satisfied with the quality of the work performed by their technicians. The technicians are why I am a repeat customer.
Estimate was WAY too high. I got a circuit installed plus an electrical panel inspection for less than half their estimate of the circuit alone. Scott was very prompt and courteous and I liked his professionalism, but I couldn't accept the price.
confrontational, does not have the temperament but has the potential to be a great worker. break down from what I asked for on the phone and what work needed to be done. I wanted to walk the building to show the scope of work that needed to be done and the technician did not. Gave me a $ without wanting to walk the building. I was looking forward to maybe recommending this company to all 88 units in the building.
The electrician was super nice. The cost was pretty high for what he did. He changed out an outlet and it was really expensive. There really is not reason for the job to cost more than $100 and that is being generous. The guy was here for less than 20 minutes.
I will sit in the dark and loose all my food before I use these guys again. I was more then happy to pay a service fee but since it took the tech less then a minute to fix the problem and did so in the course of the inspection I feel that adding on a repair fee was complete BS..... The main breaker was just popped and although I moved it up and down several times I was unaware you had to slam it to reset it. Doing so is what he considered a repair. They do not reset easily like a standard breaker that controls lights or other things in your house. He was in and out in under 8 minutes. I left a message for someone from the office to call me with no reply.
I have used Mr. Electric on a number of occasions. I am a return customer and will continue to be. The quality of the work and the knowledge possessed by their technicians are consistently superior.
Cleo Patterson (Venerablenesses)
5 years ago
Excellent service. I had two ceiling fans installed. I am very happy with the time, efficiency and knowledge my technician used while installing my fans. I would hire Mr. Electric again based on Scott P's service today.
Nicholas Ringhiser (Pucuck)
3 years ago
Mr. Electric? More like Mr. Elusive. I've scheduled with this company three times trying to get someone out to do a simple estimate. Every single time I'd get a call from the company saying their electricians were busy and would be running late. Then, I'd get a call saying they wouldn't be able to make it and needed to reschedule. Wasted three of my evenings waiting around for this company. I'll find someone else that doesn't waste my time.
Ryan was AWESOME! Super informative, thorough, knowledgeable and trustworthy. Wish I could just hire him directly for any of my household and electrical needs! I would recommend him personally 110%! Job well done and went above and beyond! Give this man a raise and a promotion!!
Tensang Sherpa
5 years ago
Their price is much more higher than the average electricians in the area. Their work was less than average for sure. We had to move the light switch about 6 inches away from where it is right now and the switch is working but the screws are put in unevenly and the plate is wobbly uneven and there’s a hole left just like that. For the amount of money we had to pay for this work, the work was nowhere close to even average quality of work. I would not be using their service again, big mistake. I have attached the pictures here.
Very happy with the service I received.Scott P. was knowledgeable and took the time to answer my questions and concerns.Next time I need an electrician, I am calling for Scott to handle any and all repairs in the future. Thanks for giving me peace of mindand quickly finding the problems and correcting them.
John L came out to do a repair for a damaged meter box. In my opinion, he went the extra mile going above and beyond all expectations for this type of repair. Job was professionally done and John took the time to explain every aspect of the repair and call AEP essentially on my behalf when it was necessary. 10/10!
We can do a free home visit.Ok, that works.(Guy shows up and suddwnly everything seems to be working fine. Immediately starts using his diagnostics tools)(Walk upstairs to take apart an outlet on a dedicated breaker that gave us problems)Since ive started using my tools and needing to put my hands on stuff, its going to be a $156 diagnostics fee.Oh.. Well then.He dropped the price to $105 because I told him I didnt have that much and thought it would be a free visit and diagnostic. Otherwise I would've paid $156 for him to essentially flip on a breaker and unscrew an outlet. His reasoning was he drove an hour and would be chewed out by his boss if he didnt come back with SOMETHING. So free home visit, but theyre encouraged to do some kind of tests to charge you $156.We're assuming a power surge messed with either the breaker box or the lines outside, but all the problems we were having (more amps being ran to certain rooms to the point light bulbs were blowing, half the house not working, the whole house working only as long as our refrigerator was plugged into a specific outlet but not drawing enough power from the outlet) were gone when he showed up. No physical/strenuous work was necessary or actually done.
Daryl Flemming
2 years ago
Honestly my only reservation to recommend to others was the price. I’m a little embarrassed to tell others I paid over $600.00 to have a couple new outlets installed and wired into circuit panel. I thought this was an extraordinarily large sum to pay for that, but nonetheless I Iiked the electrician And he was knowledgeable and friendly.
Their costs were higher than expected. The electrician did not staple all the new wires and did not clean up completely. I called their office the following day, and left detailed frustration to their secretary. Their owner never called me back to resolve the problem.
Mr. Electric was able to send someone out next day for quick turn. They missed their window by 2.5 hours, and were expensive, but Johnathon the technician was great, and helpful! Thank you.
Gina Nicholson-Kramer
5 years ago
My husband and I have used Mr. Electric in our 1950s houses to upgrade the old push-o-matic panels. They did a superb job. Very professional, explained all of their work, pulled proper permits and cleaned up! We would highly recommend Mr. Electric and their trained staff.
Douglas Herron
3 years ago
Technicians always arrive promptly and complete quality work. Phone reps are very courteous and helpful in scheduling convenient appointment times. Pricing seems a little high however.
I have a job for electric. I took 3 quotes. Mr. Electric was 3x more. When I asked find was to reduce the bid the reply was there would nto be any way to lower the bid. Felt like they didn't want the work. Would not recommend them
I had two electrical issues for repair; fix an outdoor light that wasn't coming on and replace a light bulb and reinstall can light trim in my great room I only had the electrician fix the outdoor light because the price quote for the second issue was way too expensive. The electrician fixed the outdoor light and I was very satisfied with the results. The second issue, to change a light bulb in my great room ceiling and reinstall the can light trim, is the one that I opted NOT to have repaired. I was quoted a price of $286.95 to change the light bulb and reinstall the trim (that was IN ADDITION TO the price of the service call). Seriously; $286.95 to change a light bulb? The breakdown on the estimate was $138.20 to install a can light and trim plus $148.75 for Minor step ladder charge. These charges were IN ADDITION to the service charge for the other repair. I don't think I'd use this company again because of the price quote to basically change a light bulb.
Unscrupulous. Gave my email so they could send info about the technician. Never told me they would share/sell my email to others. Not given an option/opt out choice. Now I get over 15 spam emails a day. Never any spam until they started sending me emails.Over priced. Quoted $400+ to replace a bathroom exhaust fan plus I have to buy the fan. Local HVAC contractor replaced for less than $200.
Angela Trautman
3 years ago
This is our second time using Mr. Electric, and the second time we have had an extremely positive experience. Our technician Alec went above and beyond to help us figure out and then fix our electric issue. We would definitely use them again in the future.
Christian Coffin
2 years ago
Had several false starts getting other electricians out to the house with one excuse after another. I guess they are lucky in this economic environment to be so busy. Finally tried Mr. Electric. Perfect! I was able to schedule a date/time that worked for me. There was some confusion on the address on the morning of the appointment which I should have caught, so when the guy didn't show as scheduled I called. The confusion was quickly and professionally sorted out with apologies and a second team was dispatched which arrived in about 10 minutes. Totally amazing as I figured it would all have to be rescheduled, so was very very impressed. And it was an honest mistake that both they and I missed. Anyways, Scott arrived....he was very quick, efficient, honest, professional and personable. We reviewed all the projects...there was a list of small annoying items that had been building and finally wanted to knock them all off. He tackled each one providing his professional advice on the best way to approach. The job was completed as quoted in a timely and very professional manner. I am very pleased and will definitely call again and recommend. Already starting that next list! Thank you and particularly to Scott that jumped in at the last minute.
These guys are simple the best, couldn’t recommend their services enough! I was able to get an electrician scheduled within an hour of my request! Jon was very professional, knowledgeable and polite. He fixed a few outlets that were out of service, installed an outlet for a treadmill and moved another outlet all in less than 3 hours. I was very impressed and will most definitely use them again. Thank you!!!
Very polite electrician and had my outlet fix quickly. Will be scheduling additional work with them in the near future.
Very pleased with the professionalism and friendless of the service tech. His analysis of the problem was thorough and his honesty was above reproach. Would definitely recommend Mr. Electric and would not hesitate to use them again when the need arises.
Joshua Taylor
5 years ago
Scott did a great job helping sort out our electrical problems. Scott also made sure that previously completed work was to current code and took the time to correct a previous contractor's work to ensure it was to code. We'll be requesting Scott for any future electrical needs.
Mr Electric had a technician out within one hour. Tyler was very professional and efficient. I have been with them for 15 years. I will not consider any other company.
Hired Mr. Electric to fix all the errors that a handyman did. I went on line in within an hour someone called and Mr. Electric was able to come out the same day. In about one hour all my switches and outlets were working safety and the way they were suppose to work. SO HAPPY!
Dion was a pleasure to work with on our project. He was friendly, prompt to get a quote for the services, and took care of the job in a timely manner. We will be using Mr. Electric again for future projects! Thank you
MCJ Associates, LLC
5 years ago
Mr. Electric's Mike C was awesome! Explained clearly what need to be done to have my blown circuit breaker replaced and showed me where other breakers were not meeting code. Having rentals you want tenants to be safe and Mike C. was great at making that happen.
My technician ,Josh, was prompt ,knowledgeable, and polite. I wouldn't hesitate to use this company again. Excellent service.
After a little appointment confusion yesterday, Dion was at out house and jumped right on the job. He was very knowledgeable and friendly and even adjusted the charge due to yesterday's confusion. I would not hesitate to call Mr. Electric in the future. Hope I get Dion again!
John Danflous
7 years ago
On a day that most people probably would have postponed the work Mr Electric sent 2 very competent electricians. They had to dig below a transformer and mend a broken line to my building. It rained until it snowed that day. Their hole would fill up repeatedly. I commend your 2 men for fine jobs that day.Will and have recommend this company.
Jenise Holmes
3 years ago
We had a wonderful experience with Tim. He was very knowledgeable and provided us with in-depth advice on our problems. His expertise was exceptional and we will be doing business with this company very soon.
He did a great job installing power outlet
The guys who came out today we're very prompt and professional. We had an outage in one wall of our kitchen. They were able to identify the issue and I no longer have to wash dishes by hand!
Roberta Smith-Igel
3 years ago
The guys listened to us about what we needed to have done. They made recommendations for what they thought would help us. They were prompt in showing up, pleasant to work with. They went back over what they did and made sure everything was done and working. Thank you
Derrick Neal
4 months ago
Pointed out everything that was wrong with the work done by the last guy, and fixed the problems.
Ricardo Murph
2 years ago
I was able to reach your company on Saturday morning for an appointment for an estimate the next day. I was surprised when the technician arrived ahead of time for the estimate, which was impressive. I agreed to the estimate and asked if work could begin as soon as possible. The tech came early the following day to replace a coaxial cable that was to run from the electric box, under the ceiling of the finished room to the wall at the end of the room. I was pleased with the quality of work. The tech recommended a whole house circuit breaker with a warranty to protect against power surges that could destroy my electronic devises. He offered a discount for the work in that he was already on the premises. I agreed to the service and it was done right away. The costs were a little less than he quoted for both services. I was totally pleased with the company's responsiveness, the tech's professionalism and quality work and completion within a reasonable period of time. He gained my trust right away. While he was leaving he gave me a suggestion and cost for my next small project. This was my first experience with Mr. Electric.
Antonio Baylor
3 years ago
The gentleman from Mr. Electric came out on today Saturday, August 10, 2019 to provide us a free estimate on removing a seasoned chandelier & installing a new chandelier. The new chandelier was scheduled to be delivered on Friday August 9, 2019, but unfortunately was delayed by Amazon. The gentleman was very upset the new chandelier had not arrived prior to his arrival. It was very clear he was extremely upset from his bad attitude & unprofessionalism. I am truly grateful for the free estimate & coming out on Saturday, but I would not hire my mama for $0.02 with that attitude. And that’s a FACT!Note***People want to feel valued & respected which is called “Dignity”.Note***I would say his name but I heard him say his wife was pregnant. Please train the guy! #trainingneeded #nointerpersonalskills #valueothers #ThanksButNoThanks
Damon J. is awsome!! Polite, courteous, respectful & helpful. He answered all questions quickly & offered other tips for future reference we hadn't even thought of. Very knowledgeable. Priced reasonably & held to estimate amount. HIGHLY RECOMMENDED both Mr. Electric & DAMON J.!!!
Very professional electricians who work efficiently. They accommodated our schedule well.
Gibson Family
8 months ago
Ben has always been excellent. Highly recommend this company. Always on time and professional.
Carolyn McQuirt
2 years ago
This is the best place to go for electric services. Staff is out standing. Electrician is very knowledgeable about what he is doing. I placed there name and business phone number in my phone of saved contacts. ?
Jeanette Feser
4 years ago
Called on a Friday and they came out within a few hours. The technician was friendly and knowledgeable. The job was then completed on Sunday. The price was high but it was fast service. I would highly recommend.
Jordan Koevenig
4 years ago
I paid $300 for a diagnostic with the intent of hiring them to do the work. The technician diagnosed the problem and I never heard back from them again. These guys ignored my calls for three days before I wrote them off. It was too much work for them to do so they ripped me off an easy $300...
Josh installed a ceiling today for us. He was very professional, worked very efficiently, and cleaned up the installation mess. We will have him return. Thank you.
Stephen Pruchnicki
3 years ago
Great experience with Mr. Electric. They were punctual, courteous, and did a fantastic job. Jeffrey K couldn’t have been more helpful. I would use them again in a heartbeat.
Was able to have an electrician come to our house within a few hours of making the phone call. Diagnosis and repair of the electrical and lighting issues was all done within an hour. Technician was professional, friendly and efficient.
Took forever, several weeks, to fix my doorbell. he tech got in my face and became belligerent. He said he would not leave my house. I had to call the police. Even then, the tech said he was allowed to stay in my driveway. Obviously, he was not playing with a full deck. He left my house in a mess and took my doorbell chimes with him. A mess.
Julia Dettore
2 years ago
The techs were great, very prompt and professional. While very helpful in working with my needs and figuring out what the best solution would be for my warehouse.
I highly do not recommend Mr. Electric!! Had them install two outlets and cost me almost 900 for about an hour of work!! The electrician really had no clue what he was doing and needed to call other electricians to help him through it! Seriously don’t know how they are in business!!
bob carrington
3 years ago
tyler was prompt and very good at explaining what was needed and best way to fix my issues. he completed repairs promptly and cleaned up when done. happy with the service
Not one black in the commercial red flags well we know what that mean
Best Exteriors Inc
2 years ago
My company tan into some electrical wires on a job site where we didn’t think we’d find some. We called Mr Electric to safely deal with this issue and their technician Ivan Ray was there in less than an hour and couldn’t have been more professional. They were a huge help to us and I’ll absolutely use them again in the future. I can’t say enough about how they do business, wonderful experience all the way around.
Mr. Electric was very prompt to respond to our electric emergency. They were able to go to our property, provide us a quote, and complete the work all in the same day! Keep up the good work!
Teri Driver
10 months ago
Once again, Eric did a wonderful job with my whole house fan installation and switch repair/installation. The service he performed is a bright reflection on the company as well as his own personal and professional attitude. Without a doubt, I will be calling on him again for the next project(s). Thanks for making me feel secure in my choice of companies to service my needs and for the professional people you employ.
Great experience! I called, they had an electrician out in an hour and a half. Found and fixed the issue in 45 minutes. Would absolutely call again for electrical needs. Highly recommend.
William Reed Rising
2 years ago
We just purchased a house and had to upgrade the electric panel, relocate the main power cable, replace outlets, and do other work from the home inspection. The work was done very well and professionally.
Barbara Kaser
11 months ago
Cody and Ben were very professional, friendly, knowledgeable, patient, and treated us with respect. They ran diagnostics on a ceiling fan that wasn't working properly. The diagnostics showed the ceiling fan was bad and needed replaced. We will be replacing in the near future. We're very happy with the service we received. The office customer service was also excellent.
Elizabeth Smith
3 years ago
Customer service was great! The technician was friendly and knowledgeable. Got the work done within a few days of calling. Other companies were booking a month out.
Tyler did a great job repairing an basement ceiling light. He also conducted a courtesy safety inspection on the electrical system in our home., and let us know about some upgrades we need to make to bring our home up to code.
Philip Binkley
2 years ago
Extremely responsive; came within an hour on a Saturday; we identified need to repair breaker panel and rewire power to our garage; they were professional, obviously experienced; respectful of property and need for cleanliness, Will definitely call on them in the future.
Had them fix some outlets, which they did ok. When we called them back to get them to fix our garbage disposal and dishwasher which worked before we had them do our outlets, they had to bring a supervisor in and trace a wire, which for some reason came loose they said it would be $700 to fix, some how it wasnt their fault. I also asked them to run a 220 outlet and they wanted $1500 to run that. How outrageous ia that. Got it done for 250 from another certified electrician , who also fixed their came loose mistake for $200. Beware, decent work, but wont take responsibility for their screw ups and overcharge for simple things because, well who knows their reasoning for the overcharge. Before you let these guys take advantage of you get other estimates .
Diana Morgan
4 months ago
It’s underground. David was so good and nice!
Tim and Dion did a great job installing a lights to a front entrance to a neighborhood. They worked to avoid harming plants and property which was appreciated. The configuration wasn’t ideal on the first pass which took nighttime viewing to see. There was zero pushback or struggle from Mr Electric’s team to promptly rework and improve at no extra expense.
Not only did Mr. Electric provide me same day service, they were on time and provided top notch service. Tyler was so efficient. I am having him back to install a second light!
Tyler did a great job, very friendly, organized, got the job done quickly and cleaned everything up. I thought the company prices were on the high side, but he did great work.
Robert Waters
2 years ago
The electrician was very professional He showed us some problem areas in our home Due to bad wiring We were very pleasedThank you for your service Bob & Sheila
Outstanding professional service. Very, very, thorough. Took the time to solve all issues and explain what was being done and why. Scott is the type of contractor you'd wish all were like!
Mr. Electric has always done an amazing job in my house. In this case, they came out to fix a screw-up from a handyman. Lesson learned on my end but I am so glad Mr. Electric was there to help me out!
James Van Paepeghem
3 years ago
Cory was great to work with. He handled my problem in no time. He was professional and knowledgeable as to finding my issue
I recommend Mr Electric.
Rick Bokanyi
5 months ago
They did a good job. Would use them again
Kapil Lakhlani (Bhishma)
4 months ago
Josh was very professional. Impressive!
Very professional and arrived on time.
They show up on time and do the work quickly and correctly. The technician even took down light fixtures so I could clean them and reinstalled them for me.
David Achmoody
2 years ago
I tried contacting Mr. Electric several times over the last three weeks but could not get ahold of anyone. I left my number, email and a description of the work I want to have done hoping to hear back from them. I still haven't heard back from them. Good way to loose business.
SandySue Smiles
3 years ago
Our technician, Scott P., was prompt, found the issue quickly and made necessary repairs.....problem fixed! Thank you, Scott! You did an amazing job! Happy customer here!
Mike Townsend
4 years ago
Great company to use for your electrical needs. I was in a pinch and needed some outside electrical repair, Scott P. from Mr. Electric gave me options to remove, repair or replace the damaged materials/equipment. Having options is a good thing when it comes to spending hard earned money. I think Mr. Electric gets that.
Very prompt. We called at 7:20 p.m. and a technician was at our door at 8 p.m. He quickly diagnosed the problem, had the correct parts and had our issue fixed by 8:30 p.m. Very polite and respectful of our home. HIGHLY recommend !
TL;DR - Services are WAY overpriced. Company did not obtain a required permit. Company ghosted me when I tried to have them do as promised. Get all in writing. Confirm licenses and permits before work is done.I hired Mr. Electric to install a new power line and disconnect for an air conditioner I was having installed. For less than an hour's work, they charged me $1200. The only reason I agreed to the price was because I was having trouble finding an electrician willing to do this small job within my time frame.During my HVAC inspection, I discovered that they did not install a breaker in the disconnect, they did not install the correct breaker for the AC in the panel (amperage too high) AND they did not obtain a permit for their work as was promised. My inspection failed because of their lack of professionalism.When I called to complain, I was put in touch with Dion Troiano-Coe who supposedly is a manager for this franchise. He apologized and promised to take care of the panel breaker and permit issue. The tech never showed up on the day he was scheduled. I texted Dion, and he ended up coming out himself, saying the tech got caught up on another job. Dion corrected the breaker issue and confirmed he was getting the permit and would email me a copy. Almost 3 weeks later - no permit. I texted Dion and asked for an update. No response.After another week with no response, I had to go direct with the County, pay for the permit add-on ($75) and schedule the inspection. There is no easy way to contact someone who cares to complain. They are a national franchise operation that hides behind an answering service. BEWARE!
Scott Winberry
2 years ago
They did the electric for our pool and did a great job! Installed an outlet for us, and even came back on a Friday night to help out. Great work!
Mike did a great job of diagnosing my problem. He is awesome! I have already recommended Mr. Electric to a number of my friends and colleagues.
Brittany Wagner
5 months ago
Ben always provides excellent service! Thank you!
I've used Mr Electric for 8 years. Yesterday Ryan installed 10 outdoor lighting fixtures for us. The job site was cleaned completely when he was done. All of the employees I have had to do work have been professional and personable. This company is very service oriented.
Jeffery K did an amazing job with my estimate. He was thorough, patient and offered detailed information for all of my questions!
Mickie Towers
2 years ago
Very quick and good service. I would call Mr. Electric again if I need electrical work done
They gave me professional advice on changing out old fire alarms and made sure I knew how to do it very safely and correctly.
Marlon Walker
3 years ago
The electrician arrived 40 minutes after I scheduled the call and completed rehanging our light fixture in less than hour. Very professional and knew what he was doing.
Had a 15 amp GFI circuit installed for sump pump. Very high quality work, very knowledgeable and friendly Tech. Highly recommend Mr. Electric based on my experience with them.
Brian McGuire
3 years ago
My electrician RYAN CASEY - COE was very professional and helpful. He diagnosed the problem and quickly took care of it. I would be happy to have him for any electrical service call in the future.
Scott Saunders
2 years ago
Mr. Electric has been on time both times I have scheduled appointments. They are professional, courteous, and fully explain the work they are doing.
Robair Magent Aman
a year ago
Above all, the gentleman who came to do the work was exceptionally courteous, and took what I wanted to do seriously. He listened to my intentions, then came up with an approach plan that would 'section off' the work in groups. Then proceeded to methodically accomplish exactly what I had in mind, and showed me a couple places where he was able to do a bit better than what I had in mind. He didn't waste time, but rather accomplished what he could on one section, then if he needed something, he moved to another section until he had accomplished much for several sections, then went to get what he needed for all and got right back to it. When he needed to change plan because of the house structure, he explained why very clearly, and was able to show me the change and how well it would work. His name was George & he ROCKED!!!
Brandon Crowe
2 years ago
I had an electrical issue in my home that my home warrenty should cover. They allowed me to choose my own contractor. I initially chose this company. When trying to get authorization Mr. Electric was unable to provide specific cost on parts and labor due to the company only using flat rates. This meant the warrenty company wouldn't authorize the work as these details are important. This is not surprising. Worst of all I instructed this company to give me a call once we know the conclusion for the claim and Mr. Electric failed to call me, leaving the safety issue for longer than a week with me needing to call them 3 times before I got an explanation. So horrible unreasonably. Honestly, I'm astonished that this company can't give details on parts and labor. When quoted by another company the repair was substancially cheaper which suggest these flat rates are only set to rip off customers. You should avoid this company at all cost.
I was quoted @$250 to remove and replace a ceiling light fixture and light switch. Quotes from Excel Electrics - $120 and KMA - $112. Plus, they scheduled 8 - 10 and didn't show up until after 11; after numerous phone calls to get them to show up.
Michele Campbell
3 years ago
This company has some very friendly and efficient people. I am 100% happy with the quickness of their service and the knowledge they provided me while here. I would absolutely use them again.
Shram, was on time, informative and very professional
Members are knowledgeable. The company is using flat rate method to price. Not sure good or bad. Manager is helpful. You may want to check online coupon to reduce cost. Scheduling is usually not on time.
Cyndi Rafalski
5 years ago
Johnny D from Mr. Electric was on time and very professional. Johnny made sure that everything was cleaned up when he completed his installation. Johnny D. did a great job on all 3 electrical issues I had.
Cheryl Ruckel
6 years ago
They cam before scheduled with a call to ask if they could be early - showed up, were polite, clean and fixed the problem in minutes. Then gave me the discount they advertised and were gone in a flash. I would happily work with them again.
Called and service scheduled the same day
Called and arrived exactly as scheduled. Work was completed during that visit and was better than expected and a fair price. Would use again
George did the work in our home. He was professional and thorough. Would ask for him again. Appreciated it and him
Constance Patridge
3 years ago
I believe I was told to fix more than was necessary..,. The repair price was huge.... I feel I was taken advantage of.... I had a terrible experience w/ the electrician but I don’t believe I am at liberty to mention it here..... I will be telling everyone DO NOT use this company !!
Matthew Toohey
2 years ago
Two friendly, professional, and personable electricians showed up on time for a wiring job that they helped me fix.
Terrible company. Had an appointment in 2 different days. Didn't make it on the first appointment, called me late stating they will not make it that day. 2nd appointment today and did not make appointment window and was not advised the tech was running late. I would not recommend this company to anyone.
Carolyn Byers
2 years ago
Georgoe from Mr. Electric was very professional. He came in a fixed my issue. We ended up getting new fixtured installed. He was very neat, clean and curteous.
Removed electrical wiring and junction box to a old light on back patio. Another department of this company installed a new water heater at our home 2019 or 2020..
michele tornes
6 years ago
Jason was very pleasant and professional. he went through options , explained problem we were having, & did a great job! I would recommend him and this company !
Bridget Riddell
2 years ago
Very responsive - got a same day appointment. Professional, fixed the fixture quickly. Would definitely call again.
Bethany Lockwood
5 years ago
Ryan was a fabulous technician. Knowledgeable and friendly. Took the time to explain the electric issue to help us understand. Would certainly request him again for future work.
Debbie Springs
3 years ago
Easy to make appointment and workers did good work in a timely manner. We have used them on another property and always do a great job.
I had some simple jobs to replace some lights in my bathroom and install a light kit on a ceiling fan. too expensive so I sent him on his way. He was very nice though.
I have used mr electric and the plumbing side mr plumber as well in the past and have liked them. But this time I wasted 3days of them rescheduling me and was even told the service manager would contact me about this.. nothing no call! So i ultimately call another company that re did my electric box kma did great service 1800.89.easyfix
Michelle Modzelewski
2 years ago
Mr. Electric's team in Columbus is on point! They came to my home within a half hour of me calling for help after losing power to half my house. Technician was very quick to diagnose and correct the issue. Well worth every penny!
Tim with Mr Electric came out to rewire my outside electrical box and did real well. I have total confidence and trust his work. He explained everything very well.
DeCarlos Chapman
2 years ago
Very nice. Quick and efficient. On time. Courteous. I will be calling them back for any other projects I may have.
I had an appointment with Mr Electric for 6 pm. Received a call that someone would be out to assess the problem and give an estimate about 1pm. A price was given and when Tim showed up to do the work the price never changed and the work was done with no mess to clean later. Best service I have received in a long time.
arnold ramsey
5 years ago
NO THANKS! I am no longer a fan of Mr. Electric and will strongly detest you at every opportunity. I reached out to Mr. Electric to assist in a At-Risk and Homeless Veteran initiative and was met with a $40,000 estimate. As a veteran (USMC), who’s married to a veteran and has a son currently serving, I found this atrocious.Please remove me from your email and repeat customer list. I’ll be sure to mention this to anyone in need of an electrician and will never use any of your services (electric, plumbing or appliance repair) again.Arnold Ramsey
Called Friday evening and they scheduled for Sunday, but they called back in a few minutes and arrived within an hour! Very personable electrician got the job done quickly.
I will be using the company again. He was on time and very professional. The house had real old wiring from the 40s that was a mess but technician had it figured out in no time
Jeanne St Pierre
2 years ago
I DO NOT recommend using Mr. Electric. I rarely write reviews, but this experience makes me want to help others avoid using Mr. Electric. Cody was our technician. The only positive thing was that he was on time and covered his shoes and wore a face mask. After that everything else was terrible. We have lived in our home for 20 years and never had an issue with a breaker, but recently the family room lights would occasionally kick off. We asked Cody to check this and also to install a new door bell and new exhaust fan in a powder room.Cody spent a long time in our basement and I could hear him talking to head quarters. He came up to tell me he had some bad news. He said our panel needed to be replaced or we needed to add an additional panel. He tried to use SCARE TACTICS. We asked him to simply replace the breaker and he became visibly angry. He then came upstairs to replace the fan and doorbell. He was blasting heavy metal music as I was trying to work from home. I had to ask him to turn it off.We have since uncovered that the breaker issue was simply an antique lamp with bad wiring that was tripping the breaker. Cody never bothered to look at what was connected to that line and was only interested in selling a new panel for thousands of dollars to someone who didn’t need one.I have called to speak to a manager three times. Each time I am told they will return my call, but no one has called. This is a RIP OFF company. I hope my review will stop an innocent person from being scared into buying a new panel when all they need is an honest and qualified electrician.
melvin malone
4 years ago
Pricing is about double what the job should actually cost I would recommend using these guys
The tech was very professional and installed my ceiling fan in my kitchen area. I was very pleased with the service.
Scott Toulmin
4 years ago
Thank you Mr. Electric and Tyler for getting our front porch light fixed. Tyler was very professional, personable and knowledgeable. Would have Tyler back for any service needs.
I tried other Electricians, I tried Home Advisor they sent unqualified people, (nice guys) didn't charge me but I needed my hall light, Mr. Electric did the job. I keep walking upstairs in the dark forgetting I now have a new hall light, been out for years.
Josh Seimer was great. Worked really hard for 2 days and did a wonderful job. Even read the specs on the installation!
Kind, professional and prompt.
Tyler did an amazing job. He was courteous, respectful and efficient. We will certainly request Tyler for future electrical needs.
Dustin Brentlinger
3 years ago
Scott called to let me know he was on his way and showed up exactly when he said he would. He was very friendly, but worked quickly to solve our problem and a reasonable cost. I would highly recommend Mr. Electric if Scott is an example of their team.
Jesus was very polite and explained everything that he did in detail. Your company would be lucky to have as many people like Jesus as you can get. Thank you very much for that experience.
Janeer Houston
4 years ago
The company was on time and very knowledgeable. They even took the time to explain to me in Laymen terms what repairs I needed and why. I will definitely use them in the future.
All work was was done professinally and promptly, however, we've been waiting 4 months for our inspection! Not cool!
I needed new smoke detectors and a new electrical box. What started out to be a 6 hour job turned into 3 days. It was discovered that some of the wires had started to burn and under the old box, it wasn’t tripping to alert me to this. This was an eventual fire that could have destroyed my home and possibly hurt me. I am so grateful that the electrician took his job seriously and took his time to rectify the situation. I would say he’s a lifesaver. Yes, I would highly recommend this company.
Ellen Spencer
4 years ago
The work was done efficiently. The service guy was professional and knowledgeable. He was very thorough and finding the issues that needed to be fixed.
Janet Konicek
4 years ago
Scott did a great job! Scott even went to the store to get us more supplies. It was kind of expensive but his work was excellent!
Leonard Watson
3 years ago
My experience with Mr Electric was prompt, professional and reasonably priced. Their electrician, Josh, was skilled ,diligent, professional, and polite.
Hall light switch has no power...New electrician advised my new electrical panel should be 200amp..per state guidelines...spoke with mgr who advised I simply had update ..located my invoice stated it was REPLACED...he said i was not charged for an 200amp panel
Kathleen Morrison
3 years ago
Scott was very professional & courteous. He fixed the problem with light in a very short amount of time. I will recommend Mr. Electric.K. Morrison
Naveed Khokhar
2 years ago
Great job! Excellent customer service and experience! Very professional! Highly recommended!
Peter Statkevich
3 months ago
Very timely response and reasonable costs
Ken Fairchild
2 years ago
John & Ryan were great to work with. My home provided complications but they stopped out 3 times until my issues were resolved. Thanks guys!
Our water heater, that's at least 12years old, wasn't heating water. The technician came and fixed the corrodded wire. Free diagnosis to begin with ? happy customer.
Sandra Fridley
6 years ago
The service tech who came out very knowledgeable and explained everything to me as he did it. I would use them again.
Scott Alexander
2 years ago
Caleb was excellent! Took care of what I needed done quickly and skillfully. I will be asking for him to come back for more work I need done. He gave me accurate estimates.
Susan Richardson
2 years ago
Our technician Eric was terrific! Explained everything he was doing and was very thorough.
Diane Cipituca
2 years ago
The guys were on time. Did a good job. Showed use some wires that were bad and took care of them..
Walter Brown
3 months ago
Fast Service, worked around my schedule
No fooling around with scheduling or wondering if your contractor is going to show with Mr. Electric. Caleb seemed to know is stuff, answered questions, and did a good and fast job.
I called to talk to this company about a special project and the did not want anything to do with it. I was looking for a quality company, but I guess they are not interested in doing work. I would not recommend this company.
Mike did a great job, he went well beyond the call off duty, he did such a great job I hired him for METER INSTAL that I had already hired another company for.. thanks again Mike
We had an outdoor light that wasnt working properly that we removed. One of the caps came off and it was tripping a breaker off in the house. I called they they had someone here in less than 2 hours to check the problem. They put a box in the ground and capped the wires and buried them. Power was able to be restored to that breaker giving me power back to my basement.
Skilled, professional, and they clearly explain what they're doing. They email you the technician's information ahead of time, which I appreciate.
Scheduled an appointment a week out (earliest available) for a 5 minute job (inspect on new meter install, easiest possible thing an electrician could do). 5 minutes before the end of the 1-5pm window they called and said it would be 2 weeks before they could get to me, as they had other emergencies. Not sure why my power being out isnt important to these guys, but obviously this is some sort of lead generating scam shell company (unless they truly are just unorganized).
Scott came in, knew what I needed, assessed it, gave me the total and got to work. Professional, on time and wasn't afraid of my dog and cat.
Jarret Ferguson
6 years ago
Tyler Auflick did an absolute phenomenal job on doing repairs and was honest about other concerns regarding repairs! Recommend him for any electrical repair
came two days Paid $1000/- problem not fixed. There was a short wire in parking light pole. Then we our self found problem and fixed in one hour. We are not electrician. Saved another $1000.
Brian Allmaras
3 years ago
Mr. Electric had some issues with the dispatch on earlier appointments we had scheduled during the week. Dion who is the manager made it right and personally took the lead on our job.
Mike carte-coe came out head of the scheduled time and found out very quickly that it was the electric companies problem. He wrote down for me what exactly to tell the electric company. He is a great asset to the company.
Jo Ann Holtrey
9 months ago
They worked hard to install the panel and fixed the shorts I had called them about.
Scott Pinto was my service technician. He was great! Knowledgeable, friendly, and on time. Will surely recommend.
Very satisfied with Mr. Electric’s service, the service person, and the promptness in which they performed the service.
Very professional service, fast and friendly! Did an amazing job the reason for the 4 stars was because of the price! For as quick as they finished the job it was expensive.
Sharon Hartigan
5 months ago
Eric was very professional and knowledgeable
Deborah Formella
6 years ago
First time using Mr. Electric and very pleased with the service. Scheduled service very quickly, reasonably priced and an outstanding service technician sent to our home. Tim Lahmers is an incredible technician! He explained everything as he went along, provided reasonable estimates and made good recommendations. Would recommended Mr. Electric and especially Tim Lahmers to anyone needing electrical work completed. Great job!
Della Burnett
3 years ago
John is wonderful he does exactly what he says he will do comes up short notice highly recommend him to others the best electrician I've met so far
Received request to rate Mr. Electric Columbus, OH service, but electrician NEVER arrived. Received approx. 4-5 appointment coordinator sorry, electrician is running late, but they'll arrive @ ... calls. Poor/no service.
The technician was very polite and knowledgeable. I was very satisfied with his work.
Cody and Mr Electric are great! Excellent customer service. Quality work. Quick response. Highly recommended!
Kelly Cunningham
8 months ago
Great technician and he did a great job, very professional
Very prompt and extremely courteous!
Robin Strayer
3 years ago
I contacted Mr. Electric this morning requesting an estimate on replacing a panel. We are selling our home and as per the inspection report there were a few electrical issues that needed resolved. I was told they provide free onsite estimates and a technician could be out in 30-60 min. Ryan arrived within that time frame and informed me that I wouldn't need to replace the panel, he could take care of the issues within the inspection report and make the current panel compliant, saving me quite a bit of money. Job was completed promptly and professionally. I would definitely recommend Mr. Electric!!
Mary Ellen Renck
2 years ago
The two installers did a great job with installing my new fan, replacing the three outdoor spotlights, replacing the GFCI outlets, and replacing two bathroom vanity lights.
Excellent service in every aspect by COE Electrician tech Chris Irwin.
Tyler was very professional. He answered all my questions. He did a good job fixing our wiring issues. Very friendly.
Scheduled a service call, no one showed up. Reschedule for another day. Got a call last minute with a request to reschedule again.
These guys don’t understand the importance of keeping appointments.
Charlie Kramer
2 years ago
Beware of this company. This is a franchise with several managed operations. The level of service and professionalism will vary greatly and may depend on the luck of the draw. They are over priced. The manager, Dion Troiano-Coe did not follow through with paperwork and once they job was done, it was near impossible to get a hold of them.
Austin Carney
6 years ago
Couldn't ask for better service. Scott came out on a Sunday within an hour of us calling and fixed the issue no problem. Will definitely recommend this company
I have always been happy with Mr Electric and Mr Plumber. Always professional and does a great job
Thomas Stillings
a year ago
Both electricians that we worked with were very personable and worked hard to get our power back on. Thank you, Matty and Eric!
Richard Dowell
3 years ago
Prompt, honest and easy to deal with. Wasn't charged anything for them to come out and take a look. Will use again!
From Runways to Roadways
a year ago
George was a tremendous worker who trenched by hand a 30 foot run to the light pole to reinstall a cut wire. He did the work of 3 men in one day. Thanks Mr. Electric.
Eric was competent, experienced, friendly, and genuinely concerned that my wife and I were satisfied with his work.
Was ahead of time. Explained whats needs to done, and gave a quick estimate. Would recommend. Scott was good and professional.
David Bartlow
2 years ago
Ivan came in and quickly diagnosed the problem. He replaced an outlet and deduced that a lamp had gone bad.Unfortunately, we discovered that we are still having problems with the circuit cutting out during normal usage. We will continue replacing the rest of the outlets and wall switches and see how that goes.
Great communication and very professional. John was very efficient and knew exactly the task to complete.
Tyler Cantrell
2 years ago
They gave me an estimate quickly, acted professionally, and provided their service promptly at a reasonable rate.
They arrived in a timely manner, did a great job and cleaned up everything. I would definitely use them again.
Tim did a great job,I have used him in the past ,I requested Tim to do another job, and in the future I will request him again. Request Tim Bartram if you have electrical work.
Josh was very respectful, professional and knowledgeable. Everything that was done works great
Tim B was personable and professional. I am happy with the quote for the proposed work.
The work was done promptly.
Judy Longhenry
3 weeks ago
Technician was professional and knowledgeable
Cody did a great job installing my digital outside light timer.
Ivan was very professional in helping us decide on what was needed to install the ceiling fan
Dr. Anna Trinh
3 years ago
We had an issue at the beginning of a busy day. We called Mr. Electric, they sent out Dion. He was there very quickly and was patient and listened. He went to work and the problem was solved before our first patient of the day. Mr. Electric, Dion, was fast, efficient and friendly!! We recommend them to everyone!!!
Scott Saunders
3 years ago
Jeff was very friendly, took care of what we needed quickly and efficiently, and offered suggestions about other areas of concern around the house.
Jimmy is a Great Technician!!! I will now be using Mr. Electric for all of my electrical needs!!!
Anthony Bresnen
2 years ago
I was shocked by the price on the quote provided by this company. I requested quotes to install 1 ceiling fan and 2 track light fixtures for my family room. They quoted me about $2,000 for this work. Nothing about my house makes this work challenging or out of the ordinary (standard ceiling heights, attic access, etc.) I have called other reputable companies in the area and gotten quotes for less than half of what this company wanted to charge me. I didn't use this company and would not recommend them based on their prices. They may do good work, but you are going to pay more than you need to for the job to get done.
Mark D'Aloisio
3 years ago
They failed to show up for two scheduled appointments. Was scheduled between 4pm-6pm on a Thursday. Received a call at 6pm saying their technicians were running behind. Received another call at 7:30pm saying they were still running behind so we reschedule for the same time slot the following day. It’s the following day and they are still “running behind.” I canceled my appointment and will now find someone else to complete the work. Disappointed that I wasted two days.
K.S. Fitzgerald
2 years ago
I needed to have a non-working exhaust fan switch replaced. Jonathan came in, took a look at the switch, went back to his vehicle for a new switch, came back and replaced the switch, all in less than 15 minutes! He really knew what he was doing, and he was polite, kind and professional. Moreover, he gave me a fair price, and left me wondering why I waited so long to have the switch replaced!
Ernie Brzezinski
5 years ago
Tyler was very courteous, informative and knowledgeable. If I have any other electrical problems, I will not hesitate to contact Mr Electric.
Kevin Warren
10 months ago
Jimmy P. Is an Awesome Technician!!! I will now be using Mr. Electric for all of my electrical needs!!!
jennifer johnson
2 years ago
Would give 0 stars if I could. Multiple reschedules at the last minute, flat out incorrect information from a tech (on at least two occasions), manager sent out to assess never even called or showed up. I have asked several times to speak with a manager and been told one would call me, no one ever has. My light is not fixed, and Mr Electric has my money. This has been going on for over a month - such a simple job (switching out an exterior fixture!) should never have been this difficult. Do yourself a favor and call literally anyone else. Heck call me, I know more than they do at this point.
Gabriela Oppenheimer
a year ago
Friendly and professional services. Very knowledgeable. Manager came out to oversee the job.
The workers were good and professional they finished in good order and cleaned up afterward my only problem was the cost I thought it was a little high it orobkey could have been done s little cheaper
Mary Ann Lochner
9 months ago
They are a bit expensive, but their quality, response and on time nature are great.
I called. They came and gave an estimate. They stayed and did the job. They cleaned up and left. It was that easy. I highly recommend.
Very responsive, explained everything before completing and repair was done quickly.
Guilherme Storch de Freitas
4 years ago
Too expensive!! I need to replace my underground electrical line. The quote provided by Mr. Electric is 3 times more expensive than 2 other quotes I received. I can't tell if they do a good job or not, but for this price, it has to be the best line replacement on Earth.
jodelle carroll
6 years ago
Dion came to our home last Wednesday and debugged and fixed the light that was flashing above our kitchen table. He also installed 3 lights on the outside of our garage and fixed an outlet. He was very polite and thoughtful. He showed up on time and was in and out in about an hour everything was fixed. He explained everything he was doing and gave and estimate before he started and explained the discounts we were receiving. Next time I need electrical work done I will definitely call back Mr. Electric! Nice job!
They responded quickly for replacing an outdoor riser on a Sunday afternoon. I would recommend.
Installed a grounded plug under the sink. This allowed me install a garbage disposal. Thanks,
Daniel Miller
3 years ago
Technician was knowledgeable and professional. Provided reasonable estimate and work was done in about 1 hour!
Great service with explanations on everything that was done. I will be using Mr. Electric of Columbus again!
Michael Colucy
2 years ago
Dave and George were a pleasure to have to help me with relocating outlets in my home in Columbus. I would definitely use them again.
Donald Bostwick
3 years ago
Technician methodically checked everything and explained exactly what would need to be done to get the work done that I wanted, as well as to bring the electrical system up to code.
Kimberly Link
3 years ago
Rescheduled multiple times. Then didn’t stick with the quote that was given to me. Couldn’t get a manager on the phone for multiple tries. I will never use these people again
Chad is a credit to Mr. Electric and any company he might be with in the future. He was prompt, efficient, very knowledgeable, kept me informed during the entire repair process, and cleaned up after the job was completed. I really can't say enough good about this young man. If I were still in a field service management position I would try to lure him away.You have a real top notch employee, good luck keeping him.
Diana Shirley
3 years ago
Mr. Scott Electric was very helpful, courteous, and insightful in helping make this lighting project a great success!
Thank you.
Diana
Tech had to install a new outlet for my TV. He did a good job, but he did no cover the area he worked at as a result my wooden floor was covered with insulation and dust. When all was done, my floor was a mess: insulation and scratches on my wooden floor in area he worked.
Carolynn Thomas
3 years ago
Needing estimates on electric in my house. Arrived on time and was very efficient. Took time to explain the issues .
This company, and in particular, Dion Troiano, is terrific, fixing two electrical issues, one of which was a bit complicated. Their service, friendliness, professionalism and workmanship are top notch. I will definitely contact them in the future, and will hope that Dion is free to do the work at my home.
Highly recommend! Extremely happy with the work that was done! Tech was very nice and answered all my questions! Would highly recommend to anyone!
18w1386 Plays
2 years ago
We called Mr. Electric to check a wire to a new water heater. The plumber that installed the water heater told us the ground wire that was to be used had a current in it and to call an electrician to correct the issue. Mr. Electric came out and told us it was no big deal and for $360 he could simply hook it up. Also needed interior lights installed and would install them $160 per fixture, not by the hour. $1300 quote for something a local handyman can do for 1/10 the cost. Other local electricians all say RotoWorks/Mr Electric are scammers and crooks. Would not recommend using them.
jerry hamilton
3 years ago
Tyler was professional and efficient. Work was done correctly and installed outlet is working fine.
Tarnjeet Singh
3 years ago
Cody came in my place and did excellent work plus price was so cheaper than other companies thanks Cody and mr. electric
Our electricity went out late on a Friday afternoon. After having no luck resetting the breaker switches, I called 2 places and got recordings. Neither one ever even called back. Then I called Mr. Electric. They said since we were in cold conditions (20's) with no electricity at all, they would definitely find someone to help. They called back within minutes and Billy L arrived. He restored our power and returned on Monday to track down then cause of the problem. He was informative, courteous and efficient. We could not have asked for a better experience, and we appreciate the late afternoon visit. Mr. Electric saved the day and the weekend.
Donald Sylvan
2 years ago
Mr. Electric installed our ceiling fan on time, and very professionally.
Called needing a switch checked and replaced right away since it was sparking. Damon J made quick work of it and was very friendly.
Fantastic experience and the finished product was the epitome of professional. However, the cost of that product left the wallet very thin.
Reuben Canowski
3 years ago
Jonathon knew what the issue and resolution were right away. Very professional and helpful in explaining everything. Would recommend.
Lessa Bearfield
3 years ago
Had someone at my house within a few hours and took a very short time to fix. Told me about a coupon to help with the cost.
Nancy Renshaw
7 months ago
city inspector requested flexible gas line grounding.
Tyler was great! I look forward to having him do work for us in the future!
PAMELA WEINSTOCK
2 years ago
Big project difficult to resolve. Adam did a great job. Very pleasant, organized, and confident. Problem that existed is now resolved.
Guy came out same day I called. Diagnosed and fixed the immediate problem. Came back 2 days later and fixed the long term problem. Thanks Damon!
Coby spent the time to make sure everything was running with no issues. I will recommend Mr. Electric to my friends and family.
Very good service and very professional
Very professional and explained the issue thoroughly. Repaired and cost was reasonable. Would recommend highly
Matthew Crowley
3 years ago
Scott was upfront and communicated what was going on with the work very well. I would highly recommend!
Our experience with Mr Electric was great! Fast, and great work! Couldn’t be happier!
richard lehmann
2 years ago
Could not be happier with the service Adam the electrician gave. We needed a upgrade on our doorbell transformer to operate a Nest Doorbell Camera. Adam was knowledgeable and efficient in his work. Also, added the doorbell camera to my Nest app on my cell phone. Would recommend this company.
Arzana Daruwalla
5 years ago
They installed the Tesla charger for us the estimate said includes permit cost and inspection tried calling them 3 times for the inspection and no one got back.
Georgia Leeper
a year ago
Matt and Dustin discussed with me the changes to the plumbing that I needed and determined the best way to separate the cold water in the kitchen from my softener system so that I could filter my water using a countertop Berkey Filter. Dustin carried out the plan which ended up costing less than originally estimated and it has worked well. Thank you!
George did a very thorough job and explained each step.
I didn't receive a correct receipt of the payment I made on my credit card. It was supposed to be sent to my computer but only the estimate and invoice was sent, not the actual receipt of a payment having been made.
Tyler did a great job diagnosing the problem, explaining how to get AEP to replace the temporary connections they installed many years ago and failed to replace, recommended and then returned the next day to install a new whole house surge protector. Thank you Tyler!
They were there quickly assessed the problem fixed and were gone. I thought the price was good given the issue.
Steven Lindsey
2 years ago
I had tech come to my house on emergency and guy start working but then guy ran to truck said he was only tech on duty and he need go and need call office re schedule and called office 2 Time never hear back from them
Not happy with them at all tech sent out could not determine what wrong?. 2 tech found problem correct it as well as installed my 3 ceiling fans correctly Great ?
Ivan seemed determined and focused on his work,very pleased with everyone I spoke to at Mr.Electric,great job!!
Mike McPherson did excellent work on providing exactly what I asked for plus taking care of 2 glaring safety issues that the builder had neglected.
MR Stoner 2udude
3 years ago
From the detailed estimates and relaxed walk thru, to the affordable rates and excellent outcome, can't recommend Mr Electric and Joshua enough.
My garage door opener that is being replaced, was hard wired and needed an outlet for the new opener.
Claude Maynard
3 years ago
Very satisfied with the time Tim took to explain everything that was going on. He was very thorough.
Excellent technician. Unable to solve problem-recommended replacement of 20 fixtures.
What a rip off. $1200 to install a 12v outlet for a stove. And that was the lesser of 2 given options. Other quotes were $225-$375. This place is a RIP-OFF.
Always ready to work when I call and will provide service on same day that I have called; this is what I call EXCELLENT Service. Very pleased with their service!!!!
On time.. Friendly and explained all the steps in the process. Everything was clean when the technician left the house .
Robbin Koerner
4 years ago
Both Tim and Jonathan with Mr. Electric we very nice and got the job done quickly.
Tyler was great!!! Went way out of his way to make sure things were done right and was very professional!!!
We had new lighting installed for our renovation project on our 1950s ranch. Dion Troiano did the work. He arrived promptly at the arranged time and did a thoroughly professional job advising us and installing lighting in our dining room. He was so personable and helpful and we liked the work so much that we had him come back to add some lighting to the living room as well. Great work!
Buford English
2 years ago
Joe did an outstanding job, solved the problem in no time. Good job ?
Expensive, but coupon is available on Yellow Pages. On time and professional.
The electrician did a really good job. That said, they charged us $750.00 for 1.5 hours, which is absolutely absurd.
janice Ferrell
3 years ago
The service tech was friendly and knowledgeable. He explained in detail what needed done to fix the issue.
Great service. Arrived on time and was very efficient. Solved our problem quickly and took the time to explain what caused it.
Friendly and fast service
Jennifer Barry
5 years ago
Great response time, great service, detailed updates and information on the work being completed.Both techs I have worked with are fantastic.
Robert Bolton
2 years ago
Technician IVAN RAY-COE was very professional, troubleshot the problem in a very methodical manner and located the problem promptly.He showed the problem, explained possible causes and proved the identification by being able to turn the faulty circuit on and off.He repaired the problem, cleaned up any debris and was careful of our safety, while being polite and respectful.All-in-all, it was OUTSTANDING service and the Technician is to be commended for his skills and acumen.
Cara Hollingsworth
3 years ago
They showed up quickly when my electric went out and were very helpful. Would recommend
Very lucky to have an employee like Mr Ray went out of his to make sure we were taking care of.
Tim B. provided great service on a weekend evening. Would definitely use Mr. Electric again!
Was upfront pricing
Not using him yet but when ready will call for sure
Nancy Davidson
4 years ago
Excellent technician who fixed our problem very quickly. Will have them back for other concerns or projects!!
Cody did a great job! I'm very pleased with the results. Thanks!!
Put out numerous RFQs, Mr.Electric was the only place to get back to me. Very professional and the communication was great.
Came on time, gave estimate quickly and completed all work appropriately and efficiently.
Jeff was very thorough and knowledgeable. VERY impressed! I highly recommend!
Dorcas Arthur
2 years ago
Followed all COVID protocols. Highly recommended
Service was generally good but feel overpriced
Reed Calloway
3 years ago
Made it out for my emergency ASAP despite a full schedule! Very professional, friendly, and thorough!
Great service, friendly, and efficient. Answered all our questions and provided us with alot of options and solutions. Thanks again!!
Sheldon Moore
6 years ago
Service was quick and price was not painful
Quick response time when needed. Pleasant and knowledgeable personnel. A good place to call for electric needs.
Tyler Pinkerton
3 years ago
I always feel ssfe when Mr. Electric repairs anything electrical in my home. I know it won't be faulty and catch fire!
Robin Harris
6 months ago
Great job
Steven Mcafee
3 years ago
I like how they are very professional and explained everything in detail and details thank you so much for great service
Very courteous techs and professional results
samantha robbing
5 years ago
Scott has great customer service skills and knew what he was doing!
Christopher Guenther
5 years ago
The technician was nice and professional. Did the work in a timely manner.
On time snd did a great job
Friendly, prompt and efficient. I wouldn’t hesitate to call them again.
Sharon Welden
3 years ago
Easy to deal with. On time. Found the problem and fixed it very fast. Pleasant person
Great service! Fast, knowledgeable, and efficient, would certainly use again.
Tim completed everything professionally and answered all questions would use me electric again and ask for Tim
Charmaine Harper
2 years ago
Josh had a difficult time locating the problem, but he worked with me and found an affordable resolution. Thanks!
Douglas Epling
3 years ago
never ever had a problem with appts or my service person.
Same day service. Ryan was excellent and very professional.
Rhonda Robinson
5 years ago
Great service !!! Will have you do our new house updates next month.
Dustin Huling
6 years ago
Poor communication from management. Unprofessional and unprepared for their line of work. Many other options out there and I strongly suggest using one of them. What a nightmare.
very quick, very friendly and very thorough in the explaination and understanding.
Great Service, Knowledgeable, and always our go to for electrical work.
Brad H
Alexis Smith-Brown
2 years ago
On time, quick and inexpensive, liked that alot.
He worked quickly and professionally. cleaned up after he finished.
Awesome professional service!! Tyler and Jeff were top notch!
John B. Johnson
3 years ago
Tim performed all tasks needed in a courteous and professional manner.
Great job. Friendly and fast.
jonathan Macko
3 years ago
Very fast and trusty excellent service very recommended Alec.J
Baylee Cayford
3 months ago
this service was excellent
Michele Williams
4 months ago
Very very knowledgeable
They suck! Owner never called me back after they canceled THREE TIMES.
Manish Varma
7 months ago
Did a great job!
Quick, efficient, courteous, cleaned up.
Professional customer service, arrived in a timely manner and repaired the problem without needing to leave or come back. Thanks!
Bethany Lockwood
4 years ago
excellent service helping to troubleshoot outdoor electrical outlet issues
Shobha Malhotra
3 years ago
Very prompt, open on weekends and evenings too. Fixed the problem very quickly.
Katie McCartney
6 years ago
Professional and very helpful. Explained what he was doing and why.
Andre Peterson
10 months ago
Very professional and good service
Very professional not pushy I would recommend them to anyone
Jason L. completed the desired work in a timely fashion for reasonable price.
Liam Lattimer
3 years ago
Please stop emailing my email i dont even live in the USA and i keep getting emails sent about someone being sent to a address in the us when i live in the uk
Very professional and knowledgeable
Knowledgeable, kind technician, fair price, worked efficiently.
Lance Demaline
3 years ago
The whole transaction was pleasant and easy.
Job well done. I only problem are rates are really high.
Delilah Swisher
5 years ago
Fast, friendly and smart :) Thank you for you quick fix...
Extremely knowledgeable and quick to resolve problem
Steven Brechter
a year ago
Very professional and quick diagnosis of the problem.
Travis A Swain
3 years ago
Extremely efficient, friendly, timely, and reasonably priced.
NO Show, No Show, No Show....Why schedule an appointment 1 week in advance and then be a No Show?
William A. Fields, Jr
6 months ago
Change light bulds
Very professional on time clean very nice.
Scott was professional and knowledgeable.
Tim B. Was great. Solved my problem in 5 minutes.
Can't speak highly enough of the work done by Tyler from Mr. Electric.
Great service, fast, knowledgeable and professional.
Quick response for our project
Cody was absolutely fantastic and knowledgeable!!
Replaced malfunctioning smoke detector
Kristina Rotach
a year ago
Awesome company
Robert Sivier
3 years ago
Very quick response and corrected the problem the first time.
Very responsive, professional and trustworthy
Fast, efficient and on time
Timely and professional, great job!
Holy Roller Trucking Pulling for Jesus
3 years ago
Did a Very geat job.
Professional and Kind. Good team of people.
Jose Alejandro
2 years ago
Great service
Margaret Gillig
3 years ago
Was polite & explained everything in detail
Very polite and low estimates
Arrived early friendly and professional
The electrician was professional and timely.
Andy Johnston
6 years ago
Very good
Quality, quickly done. Perfect
Professional, courteous service.
Christopher Welsh
2 years ago
Awesome.....
Teresa Morbitzer
3 years ago
Great communication!
Michael Kates
2 years ago
Excellent
Julie Blankenship
3 years ago
Excellent job!
Prompt and knowledgeable.
Theresa DeFrancis
2 years ago
STEVE MALCOLM
2 years ago
Cortland Schafer
2 years ago
Derrick Nitsche
2 years ago
Carol Huddleston
2 years ago
Bryan Fathbruckner
2 years ago
Darlene Fisher
a year ago
Pamela Howell
2 years ago
Christopher Reid
2 years ago
Ronald Litman
2 years ago
Cynthia Simonet
2 years ago
Quinton Heisler
2 years ago
Richard Boals
2 years ago
Rebecca Bailen
a year ago
Latisia Smith
2 years ago
Deborah Conway (Debbie)
a year ago
Donna stevenson
2 years ago
Michele Oldenquist
2 years ago
Michael Francis
a year ago
Kathy Gatterdam
a year ago
Matthew Palmer
a year ago
Don Robertson
2 years ago
Stephanie Harris
2 years ago
Benjamin Patterson
2 years ago
Leslie Salamony
2 years ago
john sheridan
2 years ago
Michael Valley
2 years ago
carol gwilliams
2 years ago
Garrett Norvell
a year ago
Tarek Chidiac
2 years ago
Alan Smallwood
2 years ago
Mark Massarella
2 years ago
Jacqueline Ruchti
a year ago
Richard Stalter
2 years ago
Todd Williams
2 years ago
David Downing
2 years ago
christopher Buckley
2 years ago
arjuna de silva
a year ago
Terrence Quinlan
2 years ago
Jessie Johnson
2 years ago
Alyson Letsky
2 years ago
U-Vision Tech
2 years ago
Connie Little
2 years ago
Jahnna Machoukas
2 years ago
Cyndi Hoffman
2 years ago
Glen Borchers
2 years ago
W Morgan Eddy
2 years ago
Phyllis Morse
2 years ago
Mary K Bernans
2 years ago
Clinton Oquinn
a year ago
Janet Shirley
2 years ago
Stephanie Schanz
a year ago
Elizabeth Carnes
2 years ago
Michael Stephens
a year ago
Teresa Seevers
2 years ago
Michele Scott
6 years ago
Gary Schrecengost Sr
2 years ago
Heather Allen
2 years ago
Cassandra Holloway
a year ago
Tom Richardson
2 years ago
info ColumbusSpine
2 years ago
Doris Lechler
2 years ago
Patricia Burgess
a year ago
A Google User
3 years ago
Stephen Renner
4 years ago
Cheryl Midian
4 years ago
Suzanne Atwater
3 years ago
sandra merrill
a year ago
Dr Paula Smith (Paula Smith)
4 years ago
Kathryn Balyeat
2 months ago
Virginia Wells-Albert
3 years ago
SniderBlake Zack
4 years ago
Janet Spellerberg
3 years ago
Barbara Bloetscher
5 months ago
John Johanssen
3 years ago
Leonard Schofield
3 years ago
Brad McGruder
3 years ago
Anthony Kosky
4 years ago
Matthew Curry
3 years ago
Jenny Beckwith
5 years ago
Luther Liggett
11 months ago
Tim Shaughnessy
5 years ago
HARRY WILDERMUTH
5 months ago
Marvin Villeda
3 years ago
Tracy Montell
3 years ago
kirsten waggoner
3 years ago
Benjamin Rosh
2 years ago
James Mossbarger
4 years ago
George Fichter
a month ago
Donald Crawford
3 years ago
Terry DeFelice
4 months ago
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