Best Emergency Heating Service in Charlotte NC

I want to start by saying that I think her name is Gina who runs the office is wonderful!! She contacted me today when they were scheduled to come out and asked if I was ok with them coming early. Tommy Vaughan and Danny came to the house, we discussed several projects at hand. We addressed the most urgent issues and I was given a reasonable quote to have the work done. I have decided to split up the projects over a period but took care of the most pressing issues. Both gentlemen were polite, respectful of property and knowledgeable of the projects. Really a pleasure to do business with and looking forward to having them back to continue with the projects. On the health code COVID level again super respectful and on a personal level very nice people. I felt that the projects were explained to me 100% so I knew what it would entail and the cost every step of the way.

Roby Electric is the electrical contractor that is doing the electrical work for new my fiber glass pool. Very impressed with this company. I had to update my electrical service because of the pool. Jeff and his team member have worked hard to get the job done. He has communicated with me from the start by texting me when he would be coming and what work would be done when he arrived. The office staff are great as well. As a funeral home manager, I know the importance of great customer service. The folks at Roby need to teach the pool company what great customer service is about because they have been keeping me better informed. Great folks at Roby Electric! You guys rock!

Great customer service! The owner, Todd, is very knowledgeable and his work was phenomenal. Will definitely recommend to all my family and friends in need of electrical services.

Response was prompt, Jeremy Parker did a great job.

Prompt and very professional. Great service technician Matt took care of all our needs.

Kh came out did a great Job and made sure I was comfortable with him and the job. Great young man

Bates is our electrician of choice for any home builds, I’m a home builder because they always get the job done the first time. I’ve tried other electricians over the years and always come back to Bates.

We are very satisfied with ARC. They did a big commercial project for us and everything was done on time turned out great. Highly recommend!

We have used them before, and will continue to. Not the least expensive, not the most, but consistent quality with quick response and good communication.

John came out to address issues our inspector found with our new HVAC unit. He was a great listener and addressed all my issues as well as showed me some maintenance tips to help our HVAC work at it's best. I appreciate the GREAT customer service from John and wish we had more contractors like him. Thanks again, John, for help keeping me cool!