Best Plumbing Services in Phoenix AZ

The owner of the company came earlier than the time needed and that was a huge plus for us. He provided personal attention and its obvious he is a man of his word. The gentleman was fast and professional. Very knowledgeable and offered to put in our laundry pedestals at no charge. I would definitely recommend him to anyone or company looking to hire for anything electrical or plumbing related.

From the person who called us back, Joe, to Coy Dahl, the assigned plumber to help us out, the whole experience was beyond excellent. Coy presented us with all the options and was genuinely very helpful. It was an easy fix but Cory made sure we are taken care of. Thanks Coy and George Brazil!

Phenomenal Electricians! Always go above and beyond. Whatever it takes!

Tom Nicolaus the electrician was great! Main breaker failed which required SRP to pull the meter and was going to take up to 2 hours. Tom waited to get the job done the same day! Service like this is rare!

RIGO WAS GREAT KEPT US INFORMED VERY knowledgeable. Highly recommend.

We scheduled an appointment in advance and gave them a list of what needed done. They were scheduled to come out Friday between 9am-1pm. I get a text at 12:18pm stating that they have to cancel my appointment. They gave no reason as to why they needed to cancel. I had already set aside time from my day to be there to show the handyman what needed done. They were extremely disrespectful of my time that I took out of my busy work day and were not able to remedy the situation. I asked for them to please send someone else that day as we had so many things that needed done for our Airbnb but they were not able to send anyone out. I feel this is highly unprofessional to not even give a reason for the cancelation or provide a solution to the problem. I will not be using them again because of their disrespectful attitude towards my business and time. Poor Customer Service

Andrew Winovich was very knowledgeable and explained everything to me and schooled me on my electrical panel. He was professional, friendly just a great guy! Glad I no longer have the electrical issue.

Never heard back. Projects not done.
Better to find and schedule yourself.

Scott was very professional. He called and arrived when he indicated and gave us a very reasonable price for the work. I would highly recommend A Better Place and will say that we will be using Scott for any future work around our home.

He did excellent work! Will definitely use him again and would recommend him to anyone

Good place to work. Jobs are orientated very well

Cole was very knowledgeable and professional will return in the future!

We've had them come out to do some electrical work. They were sub-contracted by KB Homes. They were professional but I wouldn't say friendly which if fine. As long as the work is proficient.

TIMELINESS: Of the three times, they came on time once. Unfortunately, they give you a four window so you can't leave the house to run errands. We were given an 8-12 window and asked for a 30 minute heads up call before arrival. Tiffany O. the admin assistant, assured us they would. The tech didn't arrive until 10:15AM and did not give us a call as requested. As I tried to explain to Tiffany, if we are scheduled between 8-12, then shouldn't we be the first stop? Otherwise, give us a window time of 10-2. She didn't seem to understand the logic so I gave up trying.

On one occasion, they said tech would be arrive between 8-12. We got up early to have breakfast and removed everything off the counter where the work was going to be done. Then we get a call around 9AM to inform us that the tech called in sick and they need to reschedule. For such a large company, I am surprise there is not enough manpower to support situations like this. Every where I've ever worked, management always makes sure there is enough coverage in case someone is out sick. Needless to say, this pushed us back another day and we had to reschedule with the other sub-contractors.

SERVICE:
The don't seem to have a high standard of customer service. Of all the contractors we've received service from, they possess lack of friendliness, enthusiasm, and sense of urgency. However, the last guy who was here was the most proficient. He really took his time and was very thorough. The second guy left without cleaning up all the drywall dust from drilling into the walls. Allen who was the third tech who came out was friendly and courteous. He explained what he was going to do and cleaned up after himself which was very appreciated. He treated us the way he would want to be treated and respected our home as though it was his.

OVERALL: They do good work but they need to improve on their customer service and communication. If you do use them, definitely ask for Allen. He's the guy you want!!

As a long time exhibitor participating in events across 5 states we have never experienced a utility provider that treats vendors so poorly. We were a late addition to an event based on a cancellation and didn't have the opportunity to send our electrical order in for the advanced payment discount. We sent the order form in the day we received our exhibitor contract, which was only 1 business day past the discount rate. Refusing to honor the discount their rep claimed they do not negotiate with vendors. As a service provider FOR vendors this type of robotic, boiler plate response is something we have never encountered in 15 years at hundreds of events. Absolutely disgusted and disappointed to say the least. Beware of working with this company in Arizona if you do trade shows. Horrible customer service.