Best Plumbing Heating in Austin TX

Outstanding doesn’t begin to describe how fantastic Abacus was. (March 2023) We needed a new A/C system and water heater. They were both 17 years old and I wasn’t going to wait until a blistering summer day when they “unexpectedly” failed to replace them. Our sales person Kathryn really went to bat for us in terms of pricing, financing, and timing.Abacus was the first company to give us an estimate, and after having a couple others come to the house, I called Kathryn back and she returned to our home and came up with a combination of financing, quality (Lennox), and pricing that FAR exceeded the other A/C companies’ bids. The installation took place the next morning and they were great as well. The A/C team of Jose and Jose were friendly, informative, and very professional. The Water heater team of Tito and Tim were as well. They went so far as to help me figure out why the water pressure in our home isn’t up to par. They didn’t have to do that. They just did it because I was talking about it. Outstanding!Both teams were super neat, organized, and clean. Our A/C & water heater are on the second floor so they draped a path from the front door and upstairs to ensure they didn’t mess up the carpet. They replaced their foot booties every time they came in and out. They even had booties on their dolly when they brought the old unit down and took the new one up.Can’t forget their office staff who communicated consistently and appropriately about when the teams would arrive and when the City of Austin inspectors would come out to issue their inspection and certification results. Arual & Shae (spelling?) were great!Seriously, do yourself a favor and give them a call.FYI I received no discount, compensation, or other favors, incentives, or the like to write this review.

Took a little while to get there, but they came out same day and worked us into the rotation. Fixed the blown capacitor, and was on his way! Quick, efficient, rockstar.

We are extremely happy that 1st Plumbing was able to help fix a leak above the ceiling in our bathroom--the day we moved in! It was very late on a Saturday but they came through for us! We will be hiring them in the future for additional plumbing needs!

Great service experience! Would call on them again.

6 months ago the air conditioning in my room broke down, I did not give it much importance since the weather was perfect in my opinion, but due to the increase in heat I felt in hell, I contacted this company to schedule an appointment and they were really effective, they worked fast and have super friendly specialists, they repaired my air conditioning without any complaints, the technician told me that there were problems in the soldering that generated a short circuit and that is why it did not turn on, the technician did an exhaustive cleaning and put new tin on the electrical connections, I was surprised by his handling of the tools, I loved his work.

I've been a customer of ARS for several years and their yearly service has always been thorough. I also appreciate the ability to call them at any time and usually a technician is dispatched the same day. Recently it was time to replace my 15 year old HVAC. I had the pleasure of working with Chance discussing options for replacement. He never rushed me, answered all my questions and gave me more than enough information. We scheduled the HVAC replacement and two technicians arrived the next day, 30 mins ahead of schedule and completed the work in about 4 hours. Ruben, the head technician took the time to explain all the work and they were very professional and courteous to avoid making too much noise while I was working in my office. The install was tested in my presence and I was allowed to inspect all the equipment and ask questions until I was satisfied.