Best Home Improvement Project in Phoenix AZ

They were prompt, on time, very knowledgeable, neat and completed the job on time. Their walk-in tubs are the best!

Giving 3 stars for the estimate experience I had today. I have a very very small bathroom that needs to be remodeled. I have had a few other contractors come out to give me quotes. All quotes lived in the $10,000.00 or less zone. Steve quoted me $45,000.00 plus $2000.00 redesign plan. I was shocked and explained that we would not be spending anything near that amount.
I wish I would have been told over the phone before taking the time to work from home that they are a very high budget contract company so we would not have wasted my time or their time. I would never pay 4x the quoted amount from others let alone have them come out to quote me that. I recommend informing potential customers over the phone ahead of time in the future.

After getting several estimates for our Master Bathroom Remodel and a Wine Bar at our Breakfast Nook, we decided to go with this company. We were initially told the project would take 6-8 weeks. It took 5 Months!! We chose all of our materials that we wanted in September of 2021. The supply chain issue excuse wears thin when the materials were ordered months prior. It took several attempts from the Designer to finalize the estimate and to see if we were on budget. Our Designer quit soon after we picked out all of our items and we were never reassigned a new Designer. We had to pick out a granite slab and paint by ourselves which was not that big of an issue. Our first project Manager was fired and we had another Project Manager assigned to us. He only showed up a few times. It seems the materials we chose were not ordered in a timely manner. They were scrambling to get the items we thought were ordered months prior once they were ready to begin installation. They came out to install the toilet and had a commercial type toilet seat (U shaped with no cover) something that one would see in a bar or restaurant. They re-ordered the toilet seat and the same type one arrived a week later. I ended up going to Home Depot to get the correct toilet seat and cover and installed it myself so we could use the toilet. There were several days and weeks that there were no workers without any calls or emails to say they would not be arriving even though they were on the schedule in the Portal. Everything goes thru the Portal. The schedule can be changed at a moments notice. Any complaining was met with little to no response and it felt we were automatically sent to the back of the line in scheduling for complaining. How petty! They did not order the correct parts for the shower diverter which made our complete walk-in shower inoperable for weeks. Once the parts arrived they weren't able to get the Plumber out to install even after I explained I had back issues and needed to use the walk-in shower to bathe. I ended up hiring a local Plumber to install the part to get the shower working. They took no responsibility for anything. We wanted under cabinet lighting at the Wine Bar, however the Electrician didn't wire it correctly so we 86'd that idea. I ended up getting a wireless re-chargeable light fixture and installed it myself. The icing on the cake was when they sent out a guy to finish the Punch list which included some paint touch up. When he arrived he told me he was color blind and did not paint!!!!!! I notified the Project Manager of this and he said he would come and paint himself. At that point I ended up doing the touch up myself. For the amount of money we spent on this project we are very disappointed on how we were treated. Their lack of Customer Service and them taking no responsibility whatsoever for all of their screw ups and lack of communication lead me to give them two stars. We were also told more than once from their workers that we lived very far from their office. Perhaps they shouldn't of taken this project on. No one wants to hear workers complain that we live too far away. It was not a pleasant experience and I would not recommend them. Do not use them, not worth the headaches.

Austin
Thanks for a job well done on our bathroom remodeling. It was completed on time by
Talented craftsman with a beautiful result.
Norma & Jerry

They overall have a great business and they know how to work and do what they need to do to get the job done

We have used Rise Above for two homes. The entire crew feels like family at this point! You will not find a better team of people. They do quality work, they are honest and stand behind everything they say and do. If they make a mistake, rare but it happens, they own it and make it right. They aren’t satisfied until you are! It’s hard to find that in today’s world.

I love my new shower. Cody Logan was my installer. Such a hard worker and he did everything so perfectly.

The crew worked diligently and completed the 3 bathroom remodels a day early. Very pleased with the new look and craftsmanship quality.

Attention: I vented too soon. I finally got up the nerve to call Legacy and they were nice enough to grant me an appointment. Our misunderstanding was cleared up and a trust was formed and now Legacy is remodeling my bathroom. It has been nothing but a positive and professional experience working with them. These are The Professionals folks. These are the good guys who are sharp, honest, organized and very experienced,. And a very important thing, is that they are Licensed and they also have that Great Reputation that comes with them! And they make sure to live up to it! They keep you informed of each step along the way. I am so happy that I chose Legacy and I know you will be too.

Kelley and his crew were fantastic. When I first heard about them I was only in the area for a few days and they made time to come meet with me at a property that I was looking at purchasing for my son, who is in a wheelchair, to live in. They not only worked with my schedule but sent me a bid the next day! That property fell through but when the next one came up Kelley met our realtor and son at the property and again got me a bid in record time. They remolded the bathroom to make it full accessible, took out some walls and obstacles in the kitchen to make it very functional for my son, and added ramps to the exterior doors that you do not realize are there. All of the work was top quality and they finished way ahead of schedule. Finally, when it was almost time for my son to move in we realized hat we had forgotten a very important grab bar. Kelley got it ordered and installed before he moved in. I would highly endorse them!!!

They did a great job, put down a drop cloth on the floors to keep from tracking in dirt, and did a good cleanup when finished. It was expensive but I'm happy with the job done and the finished product!

Exceptional service from Paul and the team over at Neoteric Builders! They were responsive, professional, and got the job done in a timely manner. Everything they installed was high quality and it looks beautiful. 10/10 recommend!

This review is written after contracting Stronghold Remodeling for our master bathroom remodel. We removed shower/tub combo and created one large walk in shower. Trevor and his team did an amazing job with our remodel design and install. He was professional, timely, and fun to work with. Trevor made the process easy from start to finish! We thought we would spend forever deciding what design to go with but he walked us through all the considerations. He turned around the installation in the timeline he promised (during COVID, to clarify) and was patient when other workers impeded his workspace. My master bathroom looks phenomenal. We will use Stronghold Remodeling again on any project, highly recommend!

SHEWORKS has been amazing for our remodel project! From start to finish they have been professional, timely and responsive.

We signed the contract to remodel the master shower April 29, 2021 after meeting with the salesman who responded to my email requesting a consultation. After very little contact from the company, I reached out to the salesman at the end of July. Not one little bit of work done to date. I had to get angry before someone started the work on Aug 16. Almost four months from signing. The work, according to the contractors secretary (who was rude on every level and threatened a lien against us, mind you we had already made two payments on work without any work started much less completed) said it takes two days to finish. 10 days later it was finished. Minus the glass which had to be ordered and was installed 3 weeks later. On Sept 17 the bathroom remodel was completed 16+ weeks later. That is not the end of the story. The shower floor stands in two inches of water after every shower. Drain works great. I signed off on that. But, water does not get to the drain. The salesman worked with us very kindly and graciously. But the rest of the contact with Bath Logic has been awful. I do not recommend using Bath Logic.

Republic West remodeled our master bath.
Staff was most profesional and took a direct personal interest in getting the job completed on time and to the highest of standards.

I hired 123 remodeling to renovate my kitchen, and was really happy with the results
The service was great from the first moment I met the guys, through the process of the design and all the way to my gorgeous new kitchen
Thank you so much to the whole crew!!

Professional, detailed, and quality work!

This company was very professional and punctual with their time. From start to finish on the estimate, template, and install they were very helpful! The value was great compared to a couple other estimates that I got. They don’t try to upsell you on anything and actually help you on what will best suit your vision on a remodel. Kyle and Rodo did the install and they were on time and took great pride in their work. Thank you diamond granite and remodeling!!!

I invited this company to take a look and design a remodeling for my bath. Although I got 1 hour off time from the work, the owner, Kelly Brown, came 45 min late to the appointment. Before this appointment, she called me 3 times for appointment verification, but she coming late without an excuse was totally disappointing. At home, she did not make any measurements. She took some notes and then vanished. No follow up... Even the day she came, I sensed that she was somehow felt forced coming.... very interesting and untrustworthy company.