Best System Maintenance in Phoenix AZ

This is an interesting review to write as there were many things about working with PEP Solar that were great.., and a couple others that were not. Their Sales Rep (Dallas) was instrumental in getting us to choose them in the first place. His ability to explain the options, process, financial advantages and disadvantages, and in general helping us to understand the current state of Solar in the state was impressive. We had been thinking about Solar for a long time.., but were frequently unable to get comfortable with the basics. (5⭐️)

Once we signed the contract… they try to use an automated system called Bodhi to communicate status. It is a complete waste of time and or resources. It provides no usable information and adds confusion to the process. (0 ⭐️)

We eventually reached back out to Dallas to get status updates.., and he referred us to someone else. Maybe because they think their automated system works they appear to have no single point of contact for the project. I assume David was that person, but it was not clear until close to the end of the project. Over the course of several months I heard from a number of people when I would have inquiries. None were clear about their role. And… if you call the number you get an answering machine that never identifies who you are leaving a message for… it gives you a 4 digit number that is never referenced anywhere else… so it is very disconcerting to leave a message when it feels as if it is going into a black hole. (3 ⭐️).

We originally thought this was an 8 week process. In reality with the City, APS, and PEP Solar in the mix… it was actually closer to 5 months. We signed in July, with an install the last week of Dec. It also cost us an additional $4600 because we found out if we didn’t move our wall to the back of the property line, we would have to pay an additional $10,000 to move the electrical panel so that APS would have unrestricted access. This was above and beyond the $5000 we were quoted for upgrading the electrical panel from 200 to 400 amp service (which is not required for all Solar projects). To me it seems like even though they indicated this was an APS requirement, it seems like something they should have known and been able to communicate at the time of signing the contract so there would be no surprises.

Justin who did the site visits, electrical panel install, and some prep work was outstanding. (5⭐️)

Mike A who was the on-site Solar install manager was outstanding. (5⭐️)

And Good Leap who provides the financing for the project was easy to work with and efficient. (5⭐️)

We would definitely still choose PEP Solar and would not hesitate to recommend them to our friends. We just would give them a couple of “things to expect or watch for”.

We should know within a few months if the system is sized correctly to offset the majority of our electric bill from APS which is what we are trying to achieve.

We had to have our solar panels removed and reinstalled in order to do a roof replacement. Mario and his crew were involved in the re-installation. They needed to replace the inverters for 37 panels. They did a very professional job, taking care of all details no matter how small. Mario was very conscientious, making sure we were totally satisfied with the job before they left. He went out of his way to make sure everything was completed satisfactorily.

We appreciated Mario's enthusiasm and professionalism!

Great company for off grid solar with battery systems. Very knowlegable!!

This company is the BEST when it comes to solar system installations. I did quite a bit of homework before selecting a company to go with. Aneva provides you with everything you need to know and follows through to the T on everything they state will be done. The panels are very high quality, and they also provide a free app to monitor the solar production real-time. I've had my panels since the beginning of September (delivered ahead of the estimated installation date) and I am confident they are performing just as they should be. I am seriously considering on adding an additional panel or two, or a battery back-up system.
I had my roofing company come back to make sure everything with my roof was still perfect after the solar panels were installed. The roofing company was astonished at the quality of work and said they would start referring customers to Aneva.
Last, but certainly not least, Aneva's costs are very much in line with what solar systems should cost, while other companies are charging many thousands more for less efficient panels and mediocre installations.
I will end this review the same way I started it - this company is the best when it comes to solar system installations!!

We just wanted to take this opportunity to thank you for the excellent service we received from one of your expert electricians, Sonya. We had the good fortune to have her sent out on our first call to Watt Masters to install outdoor fans on our patio. She was prompt, courteous, and professional. We thought she did such a good job that we requested her the second time we needed electrical work done at our home. Both times, she has done an excellent job for us. We will continue to request her when we need electrical work done and we have recommended her to friends.

Sonya is an asset to your company and we would appreciate it if you took a moment to recognize her for her outstanding work and her outstanding customer service.

Thank you for your time.

If you want the job done right this is the company to call

Great place to work

Semper Solaris came highly recommended as a trusted provider, and they exceeded expectations. From the thorough proposal to the preparation and on-time installation, these are true Professionals. A great team to work with.

I called for a quote and they set me up for the very next day. Alex called 30 min before to give me a heads up then showed up and was very professional and helpful. I appreciate his guidance and assistance in my next steps. Thank you Alex!

Was very professional, did the job in no time and cleaned up nicely.

I highly recommend Peoria Solar. They did a great job installing our solar panels. Connor and Ed were very helpful during the process, and were very responsive to any questions/ requests I had throughout. Bryan and his crew were prompt and efficient.

Great reliable service

First time having solar installed, AEP made the process simple and smooth. Communication was great from day one and they walked us through each process step by step. Loving our energy savings, and would recommend them for your solar needs!

These guys a professional. They care deeply about sustainability and are virtual encyclopedias about ways to reduce the carbon foot print of our house. They helped me with things that made a substantial difference and not nice to have' at extra cost. I pay just a quarter for my winter APS bill than I did before. That's with much more day time use than before because we're now working from home! We run the dishwasher and clothes dryer during the day when it's convenient instead of waiting until late in the evening. I plan to return to them for more sustainability service and highly recommend them. You'll enjoy a pleasant relationship and substantial savings.