Best Regular Maintenance ?️ in Phoenix AZ

They presented a lower charge over the phone which made my decision to go with them. And once they arrived at the property the driver/operator tried to convince me several times that our septic tank is larger than it is in order to attempt to charge us more. The service provided was rushed, incomplete, rude and unprofessional. Even though I have proof with previous service receipts from 3 different Septic Pumping Companies reflecting the size of our tank this Co. did not want even consider that information but instead eyeballed the size of the tank and charged and processed the order accordingly. What's more unbelievable and another example of extremely poor customer service the driver advised me that next time we need a septic pumping service that we should contact another Septic Pumping Company vs them. Will not recommend them to anyone but rather go out of my way to advise my neighbors not to use this Company.

Called last Friday to set up an appointment. Went well and they scheduled me for today (Monday) with a time somewhere between 0800 and 1200. 1145 rolls around and I've not seen them. Call the office and told I was given a call to let me know that the tech was on the way but I received no call or message. I work evenings right now and have been up all morning waiting for this truck. At 1240 there was still no truck. Another call to Tanya at the office and she then tells me that The driver had to off load because he is full. Spoke to the manager who stated This is why we don't give out specific appointment times. She went further by saying that the driver got full and needed to offload. I did remind her the agreed time frame was 08-12. She offered $50 off. I cancelled. Regardless of if it is short staffed, poor planning, or otherwise this company couldn't seem to meet the most basic component of a job which is just showing up on time. What makes this worse is that time was a 4 hour window. I cannot speak of their onsite expertise because my money went elsewhere.

Sold my house in Phoenix Arizona. Needed an inspection on the septic tank. Called Septic Medic. From the very start I had a great experience. I was given a time that worked with MY schedule. I was told UPFRONT how much the cost would be with NO HIDDEN FEES. When they arrived at the house the were very respectful. They explained to me what they were going to be doing and the things they were going to be looking for. I have never had to do this before I asked many questions as I had no idea what all it involved. They told me it would take 2 to 3 hours. It took almost 3. My tank got a clean bill of health and the house is sold! Septic Medic is now my one and only plumber! Great group and friendly! Thanks guys!

I was facing a plumbing issue in my home and was very pleased with the Blue Plumber services. They were able to schedule an appointment for me quickly and arrived on time. The plumber who came to my home was professional, friendly, and knowledgeable. He explained the issue to me in detail and was able to fix it in a timely manner. I appreciated the high level of customer service and attention to detail, and would definitely use Blue plumbers again in the future.