Best Home Installation in Phoenix AZ

I reached out to Sewer Time after being in a house for 3.5 years with severe septic tank backups, as the homeowner I had no idea what the problem was and inherited it as a secret gift from the previous owner. The system that was onsite was reported to be from 1981 and had some sketchy notes in the permit application. Sewer time was able to come out to survey and diagnose my system’s problems, which turned out to be severe.

It was found that odd angles and adaptations had been made to the plumbing coming from my house, and that my septic tank was in hydraulic failure and was overwhelming the dry well that was installed in the 80s. It was also later found out during the dig that the back end of my actual septic tank precast concrete had a huge hole that was buried and concealed by the previous team. The diagnosis was to dig to the tank, repair any systems that could be repaired, and divert the drain into a new seepage pit. Bonus note, they were also able to repair my current septic tank and discouraged spending unnecessary money on a new tank.

Travis and Mike completed the entire job minus some small details, just the two of them. These guys are some of the kindest, most hard-working people I have ever met and some of the most reliable contractors. These two guys interacted with me and my family while we worked through this huge repair and were nothing but pleasant.

The scale of the job and the orientation of my backyard required a 14’ section of my brick wall to be removed to allow a larger excavator into the back yard to complete the job. I was concerned that it would be difficult to find and get another contractor to come for a small section repair like that, but Sewer Time was able to take care of the issue providing me with viable options to replace the wall or install a vehicle gate and was completed in a timely manner.

Overall, for how huge of a job this was and what a vital repair it was to my house and quality of life, I would 100% recommend using Server Time. These guys are legit.

Experienced a drain field failure on my 41 year old home. I contacted Paradine Services and they were able to come out and give me information about my drain field and options for replacement. I opted to have them take care of installing the new one. They did a fantastic job. They communicated everything that would happen up front, gave accurate estimates on pricing, and then took care of everything from getting the necessary permits and soil tests done to removing the old system and installing the new one. Very happy with the service and job performed and would recommend them to anyone in the area that needs any type of work done to their septic system.

The employees who came to do the work always showed up on time, acted in a very professional manner, advised me as what was happening and did a very good job of clean up and repair of some sheetrock.
Thank you,
Mary Elder

I recently bought a house with a septic tank for the first time. As this was all very new to me- I called Paradise Septic to have my septic tank pumped. When the tech arrived on-site he was very insightful, knowledgeable, and very helpful. He explained how mine worked, red flags that anything may be wrong, and it was just all around a great experience. I will definitely be using them in the future! Thank you paradise septic!

Jake is very knowledgeable and thorough with his work. He treats every property like his own. For any of you septic needs he always makes sure the area is looking better then when the first dig was made. If you know septic work it’s hard to find contractors that take pride in their work. Highly recommend Black Mountain Septic Services in the Phoenix area.

Mark Johnstone showed up on time and was very professional! MARK IS WONDERFUL! I used a promotion they were having to unclog 1 drain for $55. They beat all the other plumbers out there! Trust me I've used the others and they pull the bait and switch on you once they show up.
Mark went right to work trouble shooting the clog I had in my kitchen sink. He used the big snake to clear the clog through the clean out. He also provided knowledgeable information as to possible reasons why the clog keeps occurring. Recommended BioClean to maintain clear drains. He was done in less than 45 minutes. HONEST PLUMBERS!!

We decided to contact SepticFlo after getting the cold shoulder from several other companies in the same area. SepticFlo works with some amazing service providers and the company they sent was able to get our repair scheduled and completed quickly.

We would recommend SepticFlo because instead of dealing with the schedule and a ailability of a single local company, they were able to go to work on our behalf and actually get one of their certified service providers to take care of our drain cleaning.

Thanks SepticFlo !

Maritza was absolutely wonderful! She took the time to help me stop my toilet from flushing so that I could get a good night’s sleep. She stayed with me on the phone for the entire process when no other plumber would even answer my calls late Friday evening. I will definitely use her company in the future. Customer service just doesn’t get this good!

We called them at 8:30 and they were here and done by 10:30. I called 2 other companies, which either didn't answer or were booked 2 weeks out and didn't call back to make an appointment as promised. The driver was professional, pleasant and helpful in showing me what the problem was and how we could fix it ourselves. I would definitely recommend this company.

Amazing experience with this company. They were professional and respectful of our property and ourselves. They explained the process and the cost before doing any work. They were thorough and completed their job, very efficiently, and on time with what the job in tailed. I would definitely recommend this company and we would use this company in the future if need be.

Great Service. Professional Team. Based on a neighbor's recommendation we hired septic medic to service our septic tank. Highest recommendation. Knowledgeable, on time and did a great & thorough job. Hosed the tank after draining and did an inspection. The access point required digging; which the tech did quickly putting the dirt & decorative gravel on a tarp. After completion, the refill area looked almost seamless. Use this company if you want the job done correctly without having to babysit anyone.

The pumping aspect of this company is 5 star. Only reason I'm giving them a two is when I scheduled my septic to be pumped I told the lady on the phone I was in escrow for a property that needed a new septic installed and needed info and a quote She gave me the number of the guy who handled that. I called twice over 2 days and left messages. When the truck came to pump my septic I mentioned this to the driver. He said it was the owners brother and he would mention it and have him call me. He never called. They lost my business on a new install.

Contractor was perfect! Really appreciate him showing up so late in the day, 7pm. I'd imagine his shift was supposed to be long over by that time. Very friendly and very particular on his quality of work. Really good work ethic and doesn't need more cardio for all the running he did. Showed a great deal of patience while we were trying to figure out how to turn off the water for a condo. Would strongly recommend for future upgrades or repairs. Thanks Trenton!.
Also big thank you for this company showing up only hours after I called with no water.

Call these guys before anyone else, Frank was awesome. I made the mistake of calling another company first. The answering service said someone would call me right back, an hour later that call never came so I called Rooter Ranger instead. I was called right back and they were very quick to respond. Frank the technician took the time to assess how my drains worked so that he could save me money by not having to pull the toilet up. Most other plumbers would have just pulled it up and charged us the extra charges. I will not hesitate to call Rooter Ranger again, great service, great quick response time and extremely friendly help.

I was really impressed by the service I received with Rooter-Man. In the past the plumbers I've used weren't that friendly and seemed to try an overcharge for services I didn't need. That wasn't the case with Roy - he was extremely friendly and took the time to explain what was going on with our main sewer line. He was knowledgeable and gave us a really great deal. I had called other businesses and they had the best prices. Would definitely use again.