Best Emergency Service Available in Phoenix AZ

Ernie came out and did an excellent job cleaning my drain. His service was definitely five stars +. He was very fast and efficient! I will be using this company for all my plumbing needs. Since the begining the receptionist was very helpful and set up an appointment right away for us. Ernie came out immediately and took care of my family and I in no time. I will be recommending him to all my friends and family.

THEY WILL EMPTY YOUR WALLET BUT NOT YOUR SEPTIC - I had Ajax out to pump my septic. They drained all the liquid in the tank and charged me $700. When I looked in the tank after the driver had left, there was a HUGE mass still in the tank. It was directly below the inlet. When I called, the woman in the office said it was my fault for not having a large enough opening. This would make sense if the mass was in the corner, but it was easily accessible by the pump operator. I feel like this is their MO because the lady got really nasty when I suggested that they didn't complete the job. They refused to come out and finish the job or provide any sort of refund :(

Several people referred your company to me. I called and thought it would be just like any other company. Work!! To my surprise the crew knew their job and was quick to share their expertise. I will highly recommend your company to my family and friends. Special thanks to Justin, Jerry and Monty.

Patrice (E. Des Moines)

These guys are awesome! They were able to come out the same day I called and we discovered a much bigger issue than just a clogged drain. They were able to do a more thorough investigation and same day repair on our severely compromised pipes the next day. So grateful for these fantastic and friendly guys. Everyone was so polite from start to finish. We will definitely be using them again!

Highly recommend! They were referred to me from a friend. They have excellent customer service! Quick response time, follow up and follow thru! Resolved our plumbing issue....backup/clogged pipe between 2 bathrooms. Andrew was excellent, very friendly and highly recommend him! Thank you, thank you Option One and Andrew! You saved us tons of money and headaches!

We purchased a home in Oct 2022 and shortly after started having plumbing issues. We have had several companies out, with a camera and a locator to find that there is an issue at the repaired cover in the back yard. There is standing water in the pipes and at the repaired cover.

I called Sunset as they were one of two companies that have done work on the home requesting them to come out under warranty to check the tank to verify or fix the issue.

Rainey argued with me stating that they do not warranty or guarantee their work. They dug up the system, pumped it, certified and inspected it. When there is clearly an issue. So they (or the other company - who is coming out UNDER WARRANTY to verify that their work was done correctly and identify the issue) did something (or failed to do something) correctly and we are having back up issues every couple of weeks.

Rainey then argued with me stating that I was lucky that my tank was still operational as it was built in the 60's. She continued to argue with me when I said that if you take care of things they will last and then tried to tell me that was incorrect.

This woman is unprofessional and the company is a joke. DO NOT USE them!! Less than a year after they touched the septic I am having issues and they refuse to come out to verify their own work under warranty - because they don't have one.

BUYER BEWARE!!!