Best Business Services in Phoenix AZ

Going through a septic inspection for the sale of a house is stressful - just no way around it. I am really appreciative of the work Macho Contracting did inspecting our two septics. They always showed up on time, were great about keeping me informed and explaining not just the findings but options on how to address anything that came up. Robbie and Daniel were great to work with and very knowledgable. It’s a family owned business that from what I saw cares about their customers, which is difficult to find these days. I will use them again for general plumbing work, and obviously highly recommend them.

Make sure when you call for pumping service that you ask what you get for the $225.00. I paid for a 1000 gallon pump out. The tech didn't agitate the solids to break them up and left a 1 foot layer on the bottom. When I asked why he wasn't removing the solids, he told me that they only pump the liquid and pumping the solids would cost up to $700.00. Are you kidding me? That makes no sense. You are here to pump the solids! Wally didn't tell me that on the phone. I will never use them again.

As what normally happens, Fourth of July weekend rolls around and (Saturday) I step out into the garage to find it flooded; water gushing from the now defunct water heater. I have Old Republic insurance and I called them. They emailed Jay's Plumbing Service and AOC-Arizona Plumbing...In addition to the Old Republic email, I also called Jay's Plumbing and AOC-Arizona Plumbing and got recordings, left a message...That was Saturday, it's now Monday, still waiting on a phone call. (Thankfully I don't need them anymore!) Because I have an elderly parent living with me, this water heater had to be fixed the same day. I called Valleywide Plumbing. Matthew Kondrath answered (Yes, a real person answered the phone!) There was no B.S. with Matthew. He told me the time he would be out and how much the cost was to replace the water heater. No hidden fees or holiday up-charges were loaded into the cost. In fact, the cost was barely higher than what I had paid for the previous hot water tank eight years earlier. Matthew told me he had another job he was finishing up on. He said he would pick up the new hot water tank from his supplier and be at my property by noon (which, btw, was on the other side of town from where Matthew was working.) I felt like a ton of bricks had been lifted from my back when he said he would be out. Two hours later, Matthew was at my house at noon, right on time as discussed. He was kind enough to work with me and interact with the pain-in-the-neck Old Republic Insurance people needing tons of information in order to process a partial refund to me through my insurance. Matthew drained and hauled out the old, broken water heater. Put in the new one, did some pipefitting, wrote up the order/receipt and left around an hour or so later. All of this was in 110 degrees by the way. Matthew was pleasant, knowledgable, kind and efficient I had never used this company before, I will use them for any and all services they provide. Thank you Matthew for taking time out of your holiday weekend to help me and my family...it is truly appreciated and will not be forgotten.

Just got off the phone with the absolute greatest customer service I have come upon a time in the last couple starting this new year off thank you ALICIA ? for the awesome customer service you provided meyou answered all my questions and actually try to help me solve my problem even more because of you I will be able to continue my project and get on with my project that basic drilling messed up in the 70s