Best New Appliance in Phoenix AZ

Anthony M. was awesome. He arrived to fix my water heater. He was down to earth, warm and polite. He let me know everything that he was going to be doing. He fixed everything quickly. Kept Everything clean, I had no worries . I highly recommend A.P.E.S. and especially Anthony. Ask for him cuz he is fantastic.

I had such a great experience working with Tom for the two repairs needed at my home. Tom arrived on time and was extremely friendly and professional. He took his time making sure that his work was thorough and correct. Without asking, he even added extra notes to my invoice as he knew I would be submitting it to the city for reimbursement. I am so pleased with his work and will continue to use this company should any further plumbing issues arrive in the future. Thank you Tom!

Andrew was friendly and knowledgeable. Very pleased with our service. Communication was wonderful! Thank you!

We have used Alien AC several times now for our annual AC cleaning and check-up, as well as for duct and platform sealing. They have always been responsive, very fairly-priced, friendly and done quality work. One of their techs, Jeremy, in particular has been fantastic. (Request him if he's available!)

Also, although our AC units do not yet need to be replaced, I called several companies for estimates, and Alien's was by far the best. Definitely worth keeping them in mind for new installations, too.

Had issues with sediment in pipes after 4 years of sitting dormant. Cody showed up on time with a smile, very professional. Came back twice the next day (no extra $) to flush and reflushthe system. Very happy with his work.

Scheduled appointment time was 8-10 am. I received a call that they were running late. The tech arrived about noon. The blockage was on the exterior of the house. I showed the Tech the location, and he worked up a price of $395 to run the snake and clear it. I have previously rented snakes from Home Depot and cleared blockages myself. At 72, I do not have the strength to put the large snake in my car. I was horrified at the price. If that information had been given to me when I scheduled the appointment, I would have used another company. I asked about the cost and was only told about the $79 service charge - not the excessive up charge.

By far the best experience I have ever had with a repair company. You can tell shane truly cares about his customers and wants to ensure you’re taken care of. He reached out right away to get an appointment scheduled. He was incredibly responsive, professional, and incredibly kind!! My AC had froze over, he kept In constant contact for updates on if it was running properly after thawing and when we realized there was a further issue he came back right away to make sure we were taken care of. He was also very outgoing! After coming back he stayed to ensure everything was running correctly , and we had a great conversation. Kind, professional, easy to talk to. Would recommend to everyone 10/10

I called KJ's Cooling and Heating this morning, they were very friendly when I called AND they had a technician to my home the same day. Brent explained to me what had happened with my a/c unit and was able to fix it the same day. I am finally with A/C again!!! The service was great, the price was reasonable. I would highly recommend them!

Carlos is a great tech. He takes his time to inspect the job. He explains what needs to be repair. I'm home is nice and cool because of Carlos. Thank you Carlos and keep cool.