Best HVAC Unit Filter Changing in Phoenix AZ

Our AC unit went down during a 114 degree day. Always, on the hottest days, right?! I called about 4 companies for immediate service. (I only call and use licensed contractor's that have excellent reviews along with a good AZROC and BBB standing.) Scottsdale Air Heating & Cooling was the friendliest of all and were able to come out at 5 PM same day. They were sincerely interested in helping us. The tech, Dave, worked on our unit for about 3 1/2 hours until we were able to get cool air. He was very pleasant and clean up after his work. He was determined not to let us suffer another any longer. Thank you SAH&C for your excellent service.

The online experience with Parker and sons was easy and fast to use. They were professional with there responses and there employee was professional and courteouprofessionals. The online experience fantastic, responses time great, worker was and helpful. The reason for a four star and not a five was the final cost I felt was higher than the research I did what it should of been.

Daniel is awesome! We have an old A/C unit that has stopped working on two occasions over the past couple of years, and Daniel has come to fix it both times. He identifies the issue, provides options, and works with us to recommend the best one for our situation. He is friendly, personable, and does quality work. I would definently recommend Preferred Air for maintenance and service. We also plan to use them for installing a new unit in the next 6-18 months.

I have used Comfort Experts for many years to service my ac unit. When it came time to replace the unit, Ryan was right there to walk me through the whole process. Their knowledge of all brands really made it easy to choose the right unit for my house. I could not believe how easy and quick he made the process. Too bad he can’t clone himself and just take over for all of the other so called Ac technicians out there. Grade A service!

On the initial visit, the technician parked his vehicle at the opposite end of the house from the air conditioning unit. When I asked why he had not parked his vehicle adjacent to the AC, he told me that he needed to inspect my roof. He then proceeded to give me incorrect information regarding a warranty program in an effort to sell an upgraded policy. SMW had previously installed a new unit, which was under factory warranty. As they did not have the warranty part, they installed a “temporary motor. Although I requested an itemized statement to submit to my home warranty company, this information was never provided. I was contacted when the original part came into stock, and requested that the same technician not be assigned due to his rudeness. After taking the day off work, I was told that the part was not actually in stock when they went to retrieve it. Several weeks later, I received an email indicating that an appointment had been scheduled. I did not receive an advance call to confirm whether this would be convenient for me. The original technician arrived for the service, and again parked at the opposite end of the residence from the HVAC unit. After telling me that the work had been completed, he indicated that the office would contact me as I would be charged for the replacement motor. I indicated I should have been told this information in advance. I paid SMW $5241.21 for a new air conditioning unit in October of2020, and an additional $340 for the installation of the temporary unit as they did not have the manufacturers part in stock. For this expense, I would expect to receive better service!

We had a tricky issue with water leaking from our air conditioning due to it being installed by a subpar company that was not Scottsdale Air. The technicians that came to due the repairs were on time, friendly and knowledgable. Explained exactly what they were doing and why. Pricing also seemed fair based on work completed. I plan to use again for tune ups in the future.