Best CO Detector Replacement in Phoenix AZ

I originally decided to not leave a review as it would be negative. Because Goettl could not repair my AC, I was to get a full refund (less the service fee). For 3 weeks, I have been told my refund has been processed. I finally had to place a dispute with my credit card company. Being lied to and taken advantage of has really upset me and I do not want others to have this happen.

3 weeks ago, I contacted Goettl as my AZ blower motor stopped working. I have a 4.5 year old unit. The operators were pleasant and was able to get me an appointment the next day which was on a Saturday. The tech showed up and determined it was the blower motor. He then proceeded to tell me all the things wrong with the unit and all that needs to be done. As a property manager of 20 years, managing thousands of units, I knew this was all a sales pitch and all that was needed was a motor (which is still under warranty by the manufacturer. I agreed to have them repair the blower motor to get me up and running.

Before collecting my payment, the major sales pitch started. I was told I should get just get a whole new unit and ductwork (again, AC and ductwork is all brand new 4.5 years ago) and they could get me on a monthly payment plan for a whopping $12,000.00!! He then said my unit was so dirty, it would have to be fully chemically cleaned should I decide to keep it. Again, as a property manager I know the importance of home maintenance and I have maintained and cleaned the coils on an annual basis. He took my credit card payment of nearly $1600 up front so they could order and install the motor once received.

I agreed again, to just have the motor put in as it was supposed to be warm and needed my AC running.

Monday, I received a call from someone from the office stating they would not be able to get my unit up and running until the MIDDLE OF DECEMBER!! There was a shortage of variable speed motors, and they just could not do anything else- but again, they could fully replace the unit. The other option was for them to place a temporary blower fan in my unit for ANOTHER $1600! I said this was unacceptable and to refund my money less the service call, to which I agreed.

The next day, I contacted another AC Service Company (A&C Services by Able), a licensed, bonded, insured company with the owner having 30 plus years AC experience. Within less than 48 hours, they were able to retrieve the new motor (paid for under warranty, by the way), get to my house, and install. My unit was up and running with an OEM motor, covered by warranty, within 48 hours, all for $260!!

Goettl charged my $1600 and was telling me it would be 2 month until they could repair. But again, they could sell me an entire new unit!

I contacted Goettl 4 (four) times asking about my refund. For 3 weeks, I was told it was in process. As of date- I have no refund and was forced to place a dispute with my credit card company.

I had high hopes for Goettl but was sorely disappointed. Again, I was not going to leave a negative review although their pricing is out of line and certainly, they take advantage of people. Shame on you, Goettl. You need to do better!

Who'd like to bet now this review was written, I will get a call back regarding my refund!?

System installed when our AC went out in June. Team was professional and thorough even with extreme heat. Follow up by Andy a year later to ensure all was working well. Highly recommend SG Mechanical.

They were easy to get in touch with, and sent someone out right away. We plan on using them again to install an AC unit in our shed. Thanks!

From start to finish they did everything they said they would when they said they would. Everything was cleaned up and removed. Our new unit is wirjipking great! Veterans discount available. Thanks for the great service!

Our roof was leaking in through the intake vent when it rained. I had a different A/C company come out who stated it was a roofing issue. While having our roof reshingled, it was determined that the piece going from the A/C unit into the house was rusted and leaking. Comfort One Air Conditioning was able to give me a quote that day and the repair was completed less than a week later. I am very pleased with their work.

I want to compliment Jonathon the technician and his trainee who visited to repair our AC. Jonathon is smart and shares his knowledge in a way that helps me as a customer what's happening. He is technically strong and checks and double checks the work, and he is committed to get the job done worked through dinner hour to assure that we had our air back on. THANK YOU JONATHON!