Best Commercial Hvac System in Phoenix AZ

Our A/C went out the day we were going on vacation. I called ICON and they sent someone out to see what the problem was. I was afraid that when we got back a week later we would be miserable. I noticed on my cameras that one of the technicians (Jose) was there installing a new motor. What a relief it was to know that when we got back we would have a/c. At no time did Jose need to enter the house, very professional! Jose left me a note explaining all that was done. Thanks to Jose and Team ICON we have a/c and it is working great!!!!

Ray

Still waiting on my quote, but everyone that I spoke with were great. Very professional, courteous easy to talk to, and they made my a/c problem a priority. Very pleased with everyone.

This team was quick and super efficient! They had my heating problem diagnosed and corrected and fixed in record time and my home is comfortably warm again. I would willingly recommend them to friends and family!

My dishwasher went out on a Friday. We called urban appliance repair and they said they could schedule on Sunday. So they told my husband they would be there at 4. They tech called me at 4 and said he was leaving mesa. I live in buckeye. He got there at 5pm asked me what was wrong with it when my husband already told them when he scheduled the appointment. He stayed for an hour trying to fix it and then he said he didnt know what was wrong with it because its a newer model. It's like 4 years old. He said his coworker would come the following day(monday). Monday came and gone. No one showed up. Tuesday I called at 8am. A man answered and told me he forgot to put me on the schedule. So he scheduled me for Wednesday at 12. At 1 on Wednesday I called and asked when they would be there. He showed up at 3pm and guess who it was. The same kid that didnt know how to fix it on sunday. He said he would call the scheduler and let me know. I never heard back from him. On Thursday I received a call at 4:15pm saying they were at my house to fix the dish washer. No one was home. When I called the front office and spoke to a woman she said she told me that she scheduled time. She didnt. My son has baseball practice during that time I wouldn't have scheduled it then. Please save yourself the time and dont call this company. Their service call might be cheaper but it's a waste of time.

We love HVAC and use them for our A/C and heating system. I had the tech come out this morning to fix an issue, He was Prompt, Polite and explain everything he was doing along the way. Excellent Technician- as they all are.

Excellent service and delivery for our 6000gallon sodium hypo tanks.

New install in April, 2021.Decided to try this company after another company kicked out our original estimate date and I am a veteran and retired first responder.Just bought this home, A/C is old but still cooled. Wanted to avoid a breakdown.. Agreed to a 4 ton 16 Seer system for just under 11k. We expected the unit to work fine, 1800 sq ft home. But we made it clear that the bedrooms would have to be cooled like the rest of the home. The existing system did not do that. We were guaranteed by C... that it would not be an issue.Gave the system some time but no help in the bedrooms (1 story home).Advised Semper Fi. They sent out J...Very nice. He determined that there were problems with the installation and made recommendations for the team that would return to correct the issues.That team came out and had very little information on what and where they were supposed to make corrections. We told them what J... told us and they did what they thought would be the best solution. There was still no air flow to the bedrooms and the ceiling started leaking the next day.Another team came out and eventually we were told that the leak was fixed and a contractor would be out to fix the ceiling. They came out the same day and put fans in the attic. They came back out the next week and advised us that there was still a leak. Employees came back out and as of now there is a temporary fix. I do notice some air in the master bedroom now and was told that they will be able to get proper flow into the bedrooms during the next visit.We are to be scheduled for more repairs, not including the new ceiling repairs.Also, we have yet to receive our SRP rebate that Semper Fi had us fill out in April. I called twice in three weeks in May/June and each time was told I would be contacted by someone in finance. On the 3rd call I was eventually told that my paperwork could not be found. I was provided with new paperwork.In my opinion there is not much detailedInformation being passed on from one team to another for the same repair issues. The same goes for the rebate issue.Most of the employees are very nice but at this time we feel that we did not make a good choice for an A/C company and will follow-up after all these issues are or are not solved.Problems with unit in February, 2022. Coil and metering device replaced.1/25/2023. Requested that our unit be checked out due to cold air blowing and loud noise from unit. Company employee, Remington, arrived and checked the system. He explained the cold air and noise situation with a heat pump and found the unit to be in good working order. Remington was very knowledgeable and informative.

Had 26 panels placed on my roof and also a battery backup system, install was 1 day and I couldn’t be happier