Description
What Makes A Quality Stand Out?
Although we are a big company, our Goodyear heating and cooling technicians still serve each customer with personal attention. We know every home or office is different, and we want to make sure our team meets all your needs and exceeds your expectations.
Our family-owned HVAC company also offers benefits such as:
- 100% guarantee on all work
- Lifetime warranty on installations
- Emergency services
- Straightforward pricing
- Financing and specials
SERVICES
A/C system maintenance, A/C system repair, Install AC, Heating system installation, Heating system maintenance, Heating system repair, Repair HVAC, HVAC system maintenance, Ductless heating and A/C services, HVAC duct and vent cleaning, HVAC duct and vent installation, HVAC duct and vent repair, HVAC system repair, Install thermostat, Thermostat installation, Thermostat repair, A C Units, Air Balancing, Air Conditioner, Air Conditioning Ac, Air Conditioning Systems, Air Filtration, Air Purification Systems, An Air Cleaner, Annual Maintenance, Bigger Repair, Blow-In Insulation, Commercial Air Conditioning, Commercial Electrical, Exterior Siding, Heater Repair In Goodyear, Heater Replacement, Major Repair, New Ac Unit, New Furnace, New Heater, Preventive Maintenance, Primary Service, Replacements And New Installations, Residential Air Conditioning, System Performance Evaluation, System Replacements, AC Repair, Ac Tune, Air Conditioning Maintenance, Air Conditioning Repair, Air Conditioning Tune Up, Duct Cleaning, Duct Repair, Furnace Tune Up, Heat Pump Installation, Heat Pump Repair, Indoor Air Quality, Vent Cleaning, Vent Repair, A C Installation, A C Replacement, A C Tune Up, Ac Ac Installation, Ac Maintenance, Ac Unit, Air Conditioners, Air Conditioning And Heating Systems, Air Conditioning Unit, Commercial Hvac, Complete Heating Services, Condenser Coil Cleaning, Emergency Hvac, Full System Replacements, Furnace Repair, Heater Installation, Heating And Cooling Services, Heating Furnace Installation Furnace Maintenance, Heating Needs, Heating System Repair, Hvac Maintenance, Hvac Replacement, Hvac Service and Installation, Hvac Tune Up, New Furnace Replacement, Performance Evaluation, Refrigerant Leaks, Routine Maintenance, System Diagnostics, Water Heater, Yearly Furnace Maintenance, Duct Repair, Heat Pump Repair, Vent Repair, Electric Furnace, Furnace Tune Up, Gas Furnace, Cleaning, Installation, Portable A/C services, AC Unit, Ac Inspections, Ac Not Cooling, Air Conditioning Issues, Air Conditioning System Inspection, Air Filtration Systems, Blow In Insulation, Central Air Conditioners, Control System, Cooling Systems, Ductwork Inspection, Electrical Inspections, Emergency Air Conditioning Repairs, Evaporator Coil, Furnace Diagnostic, Furnace Inspected, Gas And Electrical, Gas Leaks, Heat Pump, Home Air Filter, Home Furnace, Indoor Air Purification, Load Calculation, New Air Conditioner, New Air Conditioning System, Preventative Maintenance, Replace Filters, Residential And Commercial, Schedule Repairs, Ac Tune, AC Tune Up, Air Conditioning Installation, Air Conditioning Maintenance, Air Conditioning Tune Up, Central AC, Central Air Conditioning, Ductless AC Services, Ductless Air Conditioning, Indoor Air Quality, AC Repair, Air Conditioning Repair, Duct Cleaning, Duct Repair, Ductless Mini Split, Ductless Mini-Split Installation, Ductless Mini-Split Maintenance, Ductless Mini-Split Repair, Electric Furnace, Furnace Tune Up, Gas Furnace, HVAC Installation, Heat Pump Installation, Heat Pump Repair, Heat Pump Services, Heating Repair, Vent Cleaning, Vent Repair, A C Units, Air Balancing, Air Conditioner, Air Conditioning Ac, Air Conditioning Systems, Air Filtration, Air Purification Systems, An Air Cleaner, Annual Maintenance, Bigger Repair, Blow-In Insulation, Commercial Air Conditioning, Commercial Electrical, Exterior Siding, Heater Repair In Goodyear, Heater Replacement, Major Repair, New Ac Unit, New Furnace, New Heater, Preventive Maintenance, Primary Service, Replacements And New Installations, Residential Air Conditioning, System Performance Evaluation, System Replacements, Water heater installation, Water heater repair, Tankless Water Heater, Hot Water Heater,
Reviews
Lindsay Hebrard
6 months ago
We had the BEST experience with Quality HVAC! We’ve used them in the past and we’ve had the same consistently exception experience every time. Today we had Adrian out, he was so professional and thorough. He put together a personalized short video of our system and what he saw during his inspection (which was super helpful because it was all stuff I wouldn’t have seen otherwise in the attic and within our A/C). It was so cool! Such a special touch. We will definitely be using them again and recommend them to everyone!
Carson Marlow
3 months ago
My heating system wasn’t working just my AC. Aidan came out looked over everything in great detail. All I needed was just a new thermostat after careful examination. He was fast and thorough with everything. Probably one of the most professional genuine individuals I’ve had assist me with my home. All the ladies I spoke to over the phone were very nice and authentic. They helped answer all my questions. Thank you, and happy new year!
William Stout
2 months ago
Despite how stressful it is to require HVAC installation/repairs, our experience with A Quality HVAC was great. Our heating/cooling system failed overnight and we were able to get a technician out same day to diagnose the problem and repairs were scheduled for the next morning. The technician was very informative and walked us through every part of the troubleshooting and results allowing us to make the best decision moving forward. The installation/repair team was very professional and punctual and completed our project ASAP. Having everything done so timely and professionally was a huge relief for us and I would definitely recommend A Quality HVAC for all HVAC needs going forward.
Unfortunately we had a mini split fail shortly after purchasing our home in July. We chose A Quality based on a recommendation from our home inspector. They were able to get us scheduled in a reasonable manner and showed up on time. The system did a great job of supplying appointment reminders and sending us a notice when the technician (Chase) was on his way with name and picture. We also received a phone call with Chase.Chase was great to work with! It's hard to find many people that truly value customer service. Chase had great energy, was genuinely happy to be working and demonstrated a passion for his job. He took the time to properly diagnose the unit and part of the repair included a video that showed why our unit failed. This is a simple but great value add as it makes it easy for anyone to understand the diagnosis.The repair was completed a few days days later by another technician who did a good job but failed to properly replace the a/c line insulation. It was a minor detail but A Quality sent Chase back out and he handled it professionally and made it right.I was working with a home warranty on this repair which was rather challenging. Chase took the time during the diagnosis and the return trip to modify the invoice according to our home warranty company's needs.Overall this was a great interaction. In previous business exchanges with HVAC and plumbing companies they attempt to sell you warranty programs or repairs/upgrades that you don't need or ask for. I appreciate A Quality not attempting to push a product or service.I would highly recommend A Quality... and ask for Chase!
Chase thoroughly tested our system, checked for fire risks or carbon monoxide leaks, as well as installed new antiviral system. We always have good service and feel they keep our system in the best condition. Chase also goes the extra mile by asking if there are any minor thing he may be able to help you with. Very pleased with this service.
Professional, honest, and polite! They quoted me at a fair and reasonable price for a new roof top packaged unit. They sat down and explained everything and in the end, it took about 3-4 hours for a completely new install. Definitely recommend them for any HVAC needs!!
Elizabeth Olmsted
5 months ago
Jared showed up at our rental place and was able to get the heater running without any problems. Instead of leaving right away he checked connections and continued his inspection to ensure after he left the system would continue to work. Instead of leaving because things seemed like a non-issue like he could have done, he spent time checking things out and this provided peace of mind. That’s service! And much appreciated.
Joanne Jenkins
6 months ago
From the first phone call with the person setting up the appointment to the actual visit with the service tech, the entire experience was a good one. The AQuality team was professional, knowledgeable, and polite. We appreciated the video our tech took while performing his maintenance check. Explanations were thorough and easy to understand.
Angela Elerick
6 months ago
Manny is the best ..he knew right away what the problem was and fixed it. He also explained alot to me about my ac. He is thorough, knowledgeable, and communicates very well and easy to talk to. The company scheduled me for the next day appt. when I called. I have a home warranty through First American Home Warranty. I can not begin to tell you how disappointed I am in them. As a fully paid customer they couldn't help me at all. It was 92° in the house when my ac stopped working and they could care less. The best they could do was have there contractor come 8 days later. That just wasn't going to be livable here with. 14 month old baby too! I called Quality at 5:30 Friday night and I had my ac back at 9:00 am Saturday. I will never call anyone but Quality to help me. They are very reasonable too. A family owned business with morals and they take care of there customers. Thank you so much!!!
Marva Booker
2 months ago
The service repair person and assistant were on time professional and used material to protect the floors. I highly recommend using this company. I have a home warranty but I've found this company that is local in my community provides much better service. There is a company I've used for 10 years that never gave me the level of service this company has provided.
Mark Huebsch
2 months ago
We took advantage of Quality HVAC Services special for routine maintenance and inspection of our heating system. It was very in-depth and the service technician explained in detail what needed to be addressed and what would need to be done in the future. No pressure just honest and straight forward. Our technician Manny was very friendly and professional. You could tell he takes pride in his job and really enjoys helping people. We have scheduled our air conditioning for inspection/service as well. Great company!
Louise Bowles
5 months ago
Every step of their procedure was videotaped, replayed and explained, so we saw what was checked and the condition, then we saw how it looked after the work was done. Very professional and friendly; no pressure to do anything we weren’t ready for. We have used this company for years, and they have maintained high quality at all times. We highly recommend.
Daniel De La Torre
7 months ago
Manny was on it! He showed up on time and was extremely knowledgeable of the system! He wasn’t trying to upsell me or take advantage of my situation. I was desespérate to find someone to show up as soon as possible because I had some tenants coming to rent my house. Talk about an honest and reliable person representing their company. I will definitely use them again and again!
Their service cannot be beat! From the amazing schedulers to our technician that came out! Chase did an amazing job letting us know what was going on with our unit . I love how they video the tests they do on the ac unit and also video and show us all the concerns that they have as well as tell us solutions they know will help out ! They are honest , truthful , and hardworking. Chase got our unit working again today- and we will make sure to request him to install some other equipment that will help our ac run smoother . A++++++!!! Thank you Chase! You are number 1!
Steven and David were on time as schedule. Very courteous, friendly, and respectful of the property. Did an excellent job of post install cleanup. You cant go wrong with A Quality HVAC Services.
Angela Onodera
5 months ago
This is the first year of my annual service manual came and so did Mateo. They were professional as always showed me videos of my system. Gave me quotes on some filters and information I was interested in. They were both friendly they cared about the house and they explained everything to me Love this company so far. I would highly recommend them.
Chris Bridges
3 weeks ago
Had to replace the coils on two units and the crew was very professional and on time! Not an expense I was expecting but glad i scheduled my annual inspection and found out they were both leaking which I got to review a full video with the technician right when he was done so I could see everything and ask questions while he explained everything to me. Super happy now and wow does the AC blow super cold now!!!
Stephanie Miller
3 weeks ago
They installed a new 2-unit system for me and were extremely professional and checked in with me throughout the install with updates on their progress and asking if I had any questions. The whole team was really friendly and I really appreciate how smooth everything went. Truly a top notch group!
Jared was very professional and he answered all of our questions and concerns. I give AQuality HVAC an A+. They have been servicing us for the past 3 years. We had a new HVAC installed last year. So far I am impressed with every facet of their business; onsite service, admin customer service, and management.
Bob Strasheim
a month ago
First time customers but they did a great job. It was a pleasure to meet john. He was friendly, professional, thorough, and very trustworthy. I would highly recommend them.
Steve is the best! He has a tremendous knowledge of heating, cooling and in-line humidifiers - without equal. David, who assisted on the call, was also extremely knowledgeable and a great asset to the company!
Richard Sherman
a month ago
Chase did an above excellent job. My system was extremely dirty and he cleaned them so they looked almost brand new. I'd recommend A QUALITY to anyone wanting a real PRO to take care of their heating and A/C.... scoring 1-10 I'd give them a 15
Kayla Hettel
4 months ago
Jared was great! He really took the time to explain any issues he saw and had a nice detailed video showing and explaining what he did during the service and what issues we may run into down the road and options to fix them.
Ikaika Lawrence
3 months ago
Chase thoroughly inspected as well as performed maintenance on the system. Was impressed on his attention to detail and thoroughness. Very personable, knowledgeable and not pushy on sales. Extremely pleased with his work ethic and friendly communication.
Manny is awesome, very friendly, competent and a great guy overall. Customer service was good and I signed up for the 2xs a year service and maintenance. Really gives you piece of mind. Don't forget the indoor air quality system. We installed it a little over a year ago and it's helped my wife's asthma and our allergies! Highly recommend 10 stars lol
This is the third time I worked with A Quality HVAC, and my technician on all 3 occasions was Chase Montano. Chase is always on time and well prepared. He knew my system very well, and he got my AC prepared for the brutal summer months. Chase took his time, and he was very thorough, and explained everything he performed on my AC Unit. Chase made a few very important recommendations, which was certainly appreciated. He videoed everything he did, and I highly recommend A Quality HVAC to everyone who wants to keep their AC Unit running excellent, and efficient. Chase was honest and very knowledgeable, and you can trust his recommendations, and that's why I will continue to use Chase, and recommend A Quality HVAC!! Their membership program is very affordable, and the work they do is accurate and professional.Thank you Chase and A Quality,Ron Jones
Nicole Mendez
a month ago
Chase explained everything so well and was very friendly. I will be referring him to friends and family. Hope to see him in the summer!
Lois Hatfield
2 months ago
Terek haehl checked my gas heating system found it was installed In 1993 and had several problems. Also my ac was old with problems. I decided to replace both units . I. Definitely will use him for my future maintances..he was very thourely and explained everything. He offered me choices so I could get the best deal..I'm completely satisfied and now don't have to worry that my units will break down..thank u A QUALITY HVAC..
I have been with this company for several years and they completely replaced our HVAC system 9 months ago. I continue to employ them for routine maintenance and have they have consistently provided excellent service at a reasonable cost. Highly recommended.
Enrique finally found the basic problem with my gas furnace. Others tried, but he found and resolved the problem.
My house is now warm again and my faith has been restored.
Elizabeth Valenzuela
a month ago
Jared and the rest of the team have always been so helpful every time they come. Jared showed us what our unit in the attic crawl space looked like, answered my questions, and gave me options for future maintenance without pressuring us to make a decision right away.
Great company to work! Short window from scheduling to visit. I love the videos they take and their explanations that go with it!
Tim Hamilton
2 months ago
Just a great experience would totally recommend to who ever needs work done. Awesome tech. Very informative. And dedicated to finding the problem. Very ? happy.
Stephanie Larmore
7 months ago
Love when your tech spends the time to make sure you understand what to expect and how the work will be done. Enrique definitely helped me sort everything going on with my system and get scheduled with replacement of compressors etc, all while doing much needed maintenance. Couldn't have asked for a better experience.
Ruby Warner
11 months ago
Manny was Awesome! He was thorough and gave us options. My mom appreciated his professionalism and kindness! We highly recommend AQuality! The ladies who we communicated with were great! I spoke to Rachel a few times and another rep one time. They were both very friendly and had great communication. Overall the Team had exceptional customer service. Thanks again! ???
Michael Palmgren
7 months ago
Great guys, the crew was courteous and definitely pros at what they do. They created far less of a mess while opening the attic up than I thought possible. They knew what I needed to know as the new system took a little time to kick into full operation, so i wasn't left wondering about anything. They even saw we had a newer thermostat from a competitive brand and let us keep them with our settings intact.1000% would recommend AQuality.
Craig Tyson Adams
2 months ago
The technician was on time and very professional. He not only did a great job , but I also learned a few things. Highly recommend.
Michael Herman
5 months ago
A Quality is excellent. From the first call to the follow up on all details they are the best. On time, professional, attentive and respectful of our home, follow up validation, quick to answer questions. Overall the experience is beyond expectations and well beyond their competition.Second call for system check, excellent service and thorough review of concerns and left everything in proper order
Kathie DeVries
8 months ago
I have used their services a few times. They've been honest and straight forward from the beginning. I've dealt with the Tech Bryan on a few occasions and he's been nothing but friendly, honest, professional and informative. I will continue to use their services and highly recommend them.
Melisa Piper
2 months ago
Extremely professional, very knowledgeable, polite, on time, friendly
Took the time to explain so I understood the cause and effect of my issue , best options to fix. I really appreciated the details Chase provided me regarding the Mai table of my units to run efficiently
Clyde Granderson
2 months ago
The Tech was Chase Montano. Very thorough and professional. Took a video of his services and said he will send me a copy.
Technician was very helpful and professional. He explained all the issues and options to complete the repair of our AC unit.
Thoroughly recommended for future service. He made all the repairs in a timely manner. He was amazing .
Brenda Turville
4 months ago
John came and looked at our old system and showed pictures and explained very well what needs to be updated. He also gave us a quote for a new system and we were very happy with his information.
Enrique checked everything out and did a very good job of explaining things. I was very happy with his work.
Reuben Herrington
4 weeks ago
Our tech Terek was amazing and professional. It is rare today to work with a comapny and its employee's that truly care about the people they serve. THANK YOU!!
Most knowledgeable tech we’ve had in years. Explained everything in simple but professional manner and answered all my questions. Friendly with a smile, I couldn’t ask for a better experience.
Came over within a couple of hours of calling them. Tech was great, nice guy, honest and found the problem in about 4 minutes. Repair was reasonable for a weekend call out and our a/c is up and running again.
Matthew Ervin
6 months ago
John was exquisite!! After my ac broke I was nervous about prices, and John told me all my savings with this company and my 100% guarantee! Very thrilled and ready for next summer!
Karen Conner
5 months ago
Our technician was Enrique and he was the best! He was professional, courteous, knowledgeable. I would highly recommend this company!
Susan Swetitch
8 months ago
My whole system needs replacement. Manuel explained everything so well and took photos so I was comfortable making this major decision without my husband being present to decipher the technical details. The Install team was really fantastic too!
Janis Struebing
3 months ago
Manny always furnishes pictures and completely explains the work being done. The quality of his work is exceptional.
Our AC system got blown over this summer due to a monsoon, we called A Quality & John came by the next day to help us get a new unit. Thanks to A Quality's quick response, diligent work & top of the line unit, our AC is back & running better than ever. It's nice to know someone's got your back, even when its a little sweaty.
Roberto Machado
5 months ago
We had a new air conditioner installed today by A-Quality HVAC. The crew sent out, Steven, David and Mateo, with Steven the lead were outstanding. We are undoubtedly happy and satisfied with the work done. The crew was very professional and knowledgeable answering all of our questions leaving us with no uncertainty or doubt. A-Quality is definitely worth the money, you get what you paid for. I would recommend A-Quality for any A/C or heating services. We have been with A-Quality for about 25 years and never had a bad experience. Once again the crew was awesome. Thanks Steven, David and Mateo!
I bought a new A/C unit through A Quality. John Mouat was very professional and walked me through all of the options to ensure we had a unit and protection plan that best fit our needs. John Mouat was very knowledgeable about the units and services.
We have used AQuality HVAC for a number of years. Their service is always prompt and courteous. Our tech this year, Jared, was friendly and thorough. He reviewed the existing system with me and pointed out a few things to watch for the upcoming year. The company appears to value us as customers and doesn't try to push maintenance items on us. Very happy with their work and the tech and will continue to use them in the future.
Enrique was outstanding. Explained everything on our systems, made short term and long term recommendations to provide us better performance and reliability. It was their rating that got me to call them for the original service, it is now obvious the rating was accurate
Enrique was very knowledgeable and professional. He walked me through all my options and was honest and personable. A Quality HVAC Services is exactly that, a quality HVAC company that won't break the bank. Thank you!
Manny came and did our yearly service on our heater. As usual did a great job and was professional and courteous as always, Also had a clicking noise from one of our electronic filters. Got that problem taken care of also. Very happy with HVAC A-Quality. Always do a great job.
John is prompt, knowledgeable, highly qualified, and super friendly. He is a top notch tech/salesman! I will recommend him to everyone I know!
Jonathon Haid
9 months ago
Good experience with A Quality HVAC. Scheduling was easy. Excellent communication through the entire process. The technician, Chase called 30 minutes prior to arriving and was right on time. Once here Chase was professional and knowledgeable. Would definitely recommend if you live in their service area.
I went with another company first, BIG MISTAKE! I have never received quality service like Chase provided on my service call. He stayed here for hours making sure the system was running smooth, unlike other companies who want to get in and out. I am so happy with the service that I even bought the one year membership. This company, Chase more importantly, lives up to the name
Paloma Hassell
5 months ago
Jared is very knowledgeable & very clear about what he sees with our system. One thing we really like about this company is that they send the same tech to your home.
Charles Hudson
4 months ago
Manny was mindful of surroundings (access to attic is very tight). He remembered servicing our house in the past. He told me everything he did to check the system and asked if I had any concerns. I did not.
Natalie Abeyta
2 months ago
This team was very communicative and efficient. Great service all around and reliable work.
Brendan Rodgers
2 weeks ago
Presentation was informative and professional. Dealt with questions well and showed a lot of knowledge about the system.
travis kostedt
6 months ago
Great customer service. John explained the problem with my AC thoroughly and fixed it with no issues. Definitely would recommend to anyone wanting HVAC services.
Anthony Mares
8 months ago
I used several companies for AC repair and A Quality HVAC has been the best by far. They've been nothing but kind, professional, and understanding. Enrique arrived on time and made a video recording of the entire inspection. He explained my options clearly and plainly. Ultimately, I'm replacing my 17 year old system at a price lower than I expected.
Gerald Plantz
8 months ago
Terek was very professional and had us back on track in less then 60 minutes. Showed concern about our safety. Also office staff very helpful. We think we have found a business that has a strong human factor about it. Thank you Terek and all who put us first.
Arthur Dealy
7 months ago
Very professional. Called on a Saturday and technician was here in less than an hour. Found problem and fixed in less than an hour. Jared was very friendly and knowledgeable. Thanks for a great job.
Julie Bolchalk
4 months ago
Very professional, informative and polite. This companies staff and technicians are always very friendly and helpful! I highly recommend them!
M Mclauchlin
6 months ago
Rick did a fantastic job. He diagnosed the problem correctly and repaired the issue promptly. Highly recommended.
Replaced 2 A/C and heating systems. Arrived on time, explained what they were doing, put in a full day of hard work to complete the install in 1 day. Completly cleaned up when finished. A pleasure to do business with A Quality HVAC.
Justin Tomlinson
7 months ago
John and Aiden were awesome! They arrived on time, extremely professional from the moment they came to my door, and had my AC system back up and running way faster than I was anticipating. Outstanding service all around, thank you guys!
Rudy Anduze Jr.
10 months ago
Jared was very friendly, articulate, and professional. The issue wasn't fixed but it was because of a system design issue and not related to his ability or expertise. I am satisfied with his description of the issue and impressed with the video he took and I understood the reasoning given for the temperature issue I I am dealing with. I would certainly recommend him for any future AC issues. :)
Sean Masangcay
7 months ago
This company was really helpful and quick to respond to my HVAC needs. Shout out to Rachel, April and Jared who were kind, prompt and professional. Highly recommend to whom ever needs work on their HVAC System.
glenda BENFORD
5 months ago
Terek , was Awesome, professional and courteous. He was very knowledgeable and explained everything to me. Thank you
Bettie Rimback
4 months ago
I cannot say enough good things about this company. My air conditioner quit July 27. They came within 2 hours and got it working. Turned out the compressor was going bad and recommended replacing the whole unit due to age. All 3 gentlemen in the installation crew were courteous, respectful and reassuring. They worked quickly and addressed every question I had with patience. The office staff was also very responsive and reassuring. So glad I went with A Quality HVAC. I highly recommend them.
Caleb Abeyta
2 months ago
These guys are awesome. From the front office staff to the technicians and even the owner, this is a great company to work with.
We were without A/C for days because of our home warranty. After waiting on them, we decided to handle it ourselve and chose A Quality HVAC. Not only were they great, they sent someone right over. When Chase arrived he was ontime- professional and even put on shoe booties to protect our floors. ( Was unnessasary but very professional) Once here he got right to work and had us cooling down in a very short period of time. I just want to thank Chase and A Quality HVAC for being a standout company in times where many do not. Thanks again.
Marilyn Cieslak
2 months ago
Aidan was our technician, and he was very professional and answered all of our questions. A Quality HVAC will be our go to company for all of our future HVAC needs.
Manny was Personable and professional. A real pleasure to have him for our service
One of my A/C units went out. I hired another local company to come out. The tech started the repair, and said I needed an extensive repair, and quoted me anywhere from $500 to $1,500 to get it running again. I wanted a second opinion, hired A Quality HVAC, and they came out within 2 hours. They sent out their service tech Chase. First off, he was extremely polite and courteous. Chase diagnosed our situation, did a small rewire, and replaced a small fuse. My A/C works great, and they saved me hundreds of dollars. I will use A Quality for all my future HVAC needs, and I certainly recommend you do the same!
Professional, showed up on time. Very pleased with the technician and the service. Overall they did a wonderful job. Highly recommend
We loved Enrique and his thorough, quality inspection and report. He was very detailed and respectful! He took a video at every part of the inspection, showing us exactly what the problems were and the different readings on his tools. We didn’t just have to take his word for it and hope he was being honest. We appreciated the extra effort made to show us, not just tell us the issues. Very professional!! I would definitely recommend this company(A Quality HVAC Services LLC) and Enrique.
Laura Gallagher
a year ago
This company is top notch, truly A+ Quality in both customer service and technical skill. I called after closing time to set up an appointment to fix our furnace after another local company did not respond to follow up calls about when our faulty control board would be replaced. I spoke to someone who assured me of a phone call first thing the next morning. But instead, A Quality HVAC rep called me that same evening, first issuing an apology for not having a tech available immediately but scheduled a visit for the next day…so I had a tech in my house less than 24 hours after I called…who got my furnace working, even if it may be temporary. Manny was very professional and attentive to the issues we were experiencing with our unit. Highly recommend…I wish I called them in the first place! They treat you like family.
Darrell Frasier
a year ago
This company was recommended to us by two different families five star review, The first visit was unsuccessful at correcting our AC problem ( at that point we were a little unsure if we had chosen the right company?) ; hence we called back to the office and they sent the technician back and he was able to professionally and efficiently correct the issue , me and my wife were very impressed with the customer service from this company and making good on their word, our air conditioner is working perfect and we couldn’t be happier !
John was very courteous, professional and very helpful in explaining what he found . Very pleasant young man.
The technician did a very thorough inspection and took the time to explain each of the tests he did.
KT Haberlein
10 months ago
Thank you for having a technician that was good at his job. He knew exactly how to take care of my air conditioning … I would recommend Jason any day. Nice guy too… Happy I chose your company.. I’ll be a returning customer..?
Scott Pugmire
7 months ago
Chase was very nice, professional and helpful. He answered all my questions and never made me feel silly for asking them. He found the problem and will return tomorrow to install replacement parts.
Cliff Crooks
5 months ago
This is a small family owned HVAC business that absolutely excels in value, responsiveness, dependability, communication and all facets of customer service. Everyone from front office staff to the technicians that complete the requested services are professional in every respect. Our technician, Chase, was on time, was dressed professionally, wore booties while in the home and cleaned up after he was done. He gave us an exact quote for the required work, told us what he was going to do before he did it, captured his work and results on his iPad and reviewed the work and results with us via his iPad when the work was completed. His explanations for the work needed and the work completed were clear and concise and he took time to answer our questions and offer tips for maximizing the use of our system. There was no technical double talk and, while he made recommendations, he did NOT push products. We purchased an annual maintenance plan, which delivers exceptional value for us. Finally, the company’s forms and paperwork are clear and simple to understand. We’ve already referred the company to several neighbors.
ronald vatter
3 months ago
They inspected a failing cooling system .Called me to explain what was need and what the cost would be . Once given the ok, they had it corrected promptly. Works great .
Shanen Watson
8 months ago
Bryan was amazing! Very personable, knowledgeable and attentive. Fixed our little problem in no time! Thank you so much for your service!
Stanley White
10 months ago
He evaluated my AC system to troubleshoot its non working problem, gave me 3 options and quotes to move forward including a new installation. He did an awesome job. He had the tools to find shorts in my thermostat wiring, a bad start up capacitor and determined that my compressor was operational, but going bad. Awesome job.
Sandy Innocenti
8 months ago
John and Aiden were extremely professional and nice. John was very experienced and knowledgeable about a/c.
Very professional, courteous, respectful, thorough, detailed. Lead tech Jason Nava, and associate Terek spent 110 minutes thoroughly examining both a/c units and inside furnaces. Only company I've ever seen who took videos, showed them to me and also provided complete written system performance report. Very impressive!
Carole Rollins
a year ago
I bought a checkup a couple of years ago to help with a fundraiser for a school and that was the best decision I made! My annual checkups have saved me a lot of money in repairs and overall maintenances. Thank you so much Justin (student), for allowing me to pay it forward! And thank you Enrique Hernandez, who has been my Technician from day one. Always pleasant, acknowledge, and professional.
Heidy Ravelo
7 months ago
It’s our second time using this company. They are very professional, punctual and explained everything so we understood what we were dealing with. I would definitely use their services again.
Tracy T (Valley of the Divine LLC)
2 years ago
From the moment I chatted with their 24 hour customer service rep online, to having the AC tech come out, it was all a pleasure! A Quality HVAC is professional and their communication was great. Manny, our tech was so friendly and very sweet. We are having more work done with them. I'm so happy I found them and recommend them to everyone!
Not sure which category today's services for under. Chase inspected our entire system from HVAC to furnace, made a video, and explained everything he did. He did a great job. We called A Quality because they were highly recommended to us and we will recommend them to anyone we talk to. We were very happy with today's visit.
Enrique was prompt and professional. He isolated the issues and reported them. I received the report and estimates for repair and/or replacement within 24 hours. My problem is with the in house staff. I have been with A-Quality since they started. Normally, I have received an email invoice within 24 hours and electronical paid it the same day. Today I have received several calls, voice mails, and text messages asking for payment, yet still no invoice. Get a handle on customer service.
Chase was the ABSOLUTE BEST TECH! I am very thankful for his honesty, expertise and tenacity to get my A/C working no matter what. I will DEFINITELY use A Quality Hvac again and ask for Chase.
Braulio Garcia
a year ago
Top of the line professionalism. Enrique took his time to review the duct work and air handler before seeing the ac unit itself or talking numbers. He filmed and gave commentary of the problems happening in the attic and the possible repairs that would fix the problem for better air flow. Sold my wife and I allow on the presentation but also provided transparency that the repairs may or may not work and we/they wouldn't know until the ac unit was running continuously. Duct work had to be replaced nonetheless and Quality HVAC is going to take care of that along with the new unit.
Communication with Abbey was very good. Manny was prompt, polite, thorough and gave me options.
Brian Hamburgh
4 months ago
Enrique was very professional and walked me through every step while he diagnosed what was wrong with my gas furnace.
Don McBrayer
9 months ago
John was very professional and polite. He clearly explained the issue with our AC and got it up and running temporarily until the new system can be installed.
We look forward to getting the new system installed.
A Quality lives up to it's name. Enrique was friendly, knowledgeable, gets the job done every time. Thank you Bryan and Clint for building a top company
What a joy to work with A Quality HVAC. Our experience was excellent from the first day that John came out and inspected and triaged the issue. Turns out that the condenser has failed in one of our two units. I was given3 options by John all of which he explained very well. We opted to replace the entire unit since it was up there in age. A crew of 3 professionals headed by Steven Martino came out and did an excellent job with the installation. This was verified by John when he came yesterday to inspect the quality of work performed by Steven and crew. All our questions were answered with honesty, integrity and professionalism. We even received a personal letter from Bryan the owner welcoming us to the A Quality HVAC family. Thank you all for your kind service and professionalism.
Stella Cook
10 months ago
Talk about great customer service-- every contact with them has been amazing! Issues and repairs are explained thoroughly. Since 2004, have never had a negative interaction with them or their employees!
Donald McBrayer
6 months ago
Terek was very friendly and took the time to clearly explain our HVAC maintenance checkup with a video presentation that clearly explained our system.
I used this company ONCE approx 2.5 years ago and they have continued to spam my e-mail and call my phone despite unsubscribing EVERY. SINGLE. TIME. they e-mail. Unwanted solicitations (probably more) received on 9/17/2020, 8/19/2022, 9/15/2022 and phone call on 8/20/2022. Unprofessional and abusive marketing. Sick and tired of this therefore a CAN SPAM complaint has been filed with the FCC in addition to this review.
Barbara Cannon
8 months ago
Had to have chase come out to c why the fan is not going off again which is the reason why we needed someone 2 weeks ago & had a new thermostat &board replaced .System worked great after service 2 weeks ago then a few days ago fan was not going off again now all of asudden I got told after chasescall to trane tech support supposedly now am being told its the module needing replaced & its another $900 after my sister just paid 1200 not more than a week or 2 ago so I am nothappy at all .If the module is bad why was it notchecked on the previous call
Our upstairs AC stopped working yesterday and I chose this business because of their 5 star reviews. They did not disappoint. Rachel was amazing. She is not only friendly but she is very professional. She was ready to send someone out within an hour!John came out and was very knowledgeable, professional and above all, honest. You don’t see that very often anymore. I will definitely come to them for my future AC/Heater needs.
Omar Tinoco
10 months ago
A Great HVAC System Starts with the Right Provider. The whole process, from getting the quote to having the work done was flawless. The two installers were true professionals. Very friendly and informative. I highly recommend A Quality HVAC.
Great experience! Manny performed summer maintenance check and took care of noise issue. He is professional, an excellent service technician, personable and customer oriented. Will continue to use A-Quality without hesitation as they stand behind their product.
Chuck Bertolina
11 months ago
The people that worked with me on the service call were outstanding in every sense of the word as is reflected in my assessment of a five star performance. I seldom ever find that in this day and age but they were truly a delightful exception to the rule.
Diana Ollerton
a month ago
Aiden, very professional, was very helpful. Explained what he was doing. Took time to answer any questions I had, Would absolutely refer A Quality HVAC to friend and family. Great service.
Heather Crane
7 months ago
I used this company again for another house got 2 new systems, what great service still so nice and efficient, girls in office also wonderful like family, they take care of you, great company and you can trust
EVERYONE (REBECCA, ABBY, AMBER, MANNY, STEVE AND AIDEN) WERE PROFESSIONAL, INFORMITIVE AND MADE ME FEEL THAT IT WAS MY BEST INTEREST THEY WERE CONCERNED ABOUT. I KNOW I COULD HAVE SHOPPED FOR A BETTER PRICE, BUT I FELT COMFORTABLE WITH DOING BUSINESS WITH THEM. THE INSTALL CREW (STEVE & AIDEN) WORKED TIRELESSLY TO PUT IT ALL TOGETHER AND MAKE IT WORK WITH OUT INCIDENT.... SO FAR SO COOOL! THANK YOU ALL
Carol Maguire
8 months ago
Jared was very professional!
He was punctual, explained the details of the inspection & the options available. He even provided a video he made of the HVAC inspection while in the attic. Above & beyond!!!
Daron Jamison
11 months ago
I was very impressed with the service. John took videos and explained what he found that might need to be addressed and why. The technicians were professional and knowledgeable and willing to answer all of my questions. I would highly recommend.
William Varin
2 months ago
Super professional and friendly. Will be a customer for years to come. Highly recommend these guys.
Michelle Falling
2 months ago
Prompt, neatly dressed , very informative. Highly recommend him and company !
Beth Stoddard
7 months ago
Helpful and professional. I very much appreciated that both times I called ladies answered. As a female, that makes for a more “comfortable” experience.
Heater was not working and he got it working. Fast and responsive and price was acceptable
Lindsay Roberts
5 months ago
Excellent service! Punctual, courteous, respectful and excellent communication on the system status and inspection results!
He did a great job at educating me on how to use the thermostat programming
Very personable, knowledgeable, and I believe very honest I’m confident I have made a great choice with this company
John Fluegeman
5 months ago
Fast and friendly service, Fall HVAC check-up. Great communication. Thanks to you all at A Quality!
Chase was great! He was extremely professional, you can tell he loves what he does! Rachel in the office was fantastic too! I'll be calling A Quality again for sure
Asked A Quality to check out our AC as it would rev up and rev back down without coming on at times, but the AC would kick on as needed. Manny Celaya was the technician and appeared to do a good job, according to my roommate, as I was not home at the time. The one disturbing thing from the visit is that Manny asked if our parrot was for sale. He asked not once, but twice. The first time was rude and inappropriate; the second was criminal. The focus should be on providing the best service for our AC unit, not a side hustle for what might be for sale in a customer's home. I called the company and asked for the person in charge of the technicians. I was told he was not in, but the receptionist indicated she would give him the message to call me back. I did not receive a call after one week. We will need a new unit over the winter, but it will not be from this company.
Our technicians John & Todd, were both extremely professional, knowledgeable & courteous. John explained exactly what was wrong & what was needed to fully address the problem. It's important to note that our AC quit working 7pm the night before & John & Todd were here at 10:30am the next day, & were able to diagnose the problem & get our system running again in only a few short hours. I can't say enough about the outstanding customer service we received from A Quality HVAC Services LLC & John & Todd. I would highly recommend them to anyone.
Jason was fantastic. He was incredibly professional, friendly, and resolved my problem. I will definitely use this company again.
Enrique was on time, and very knowledgeable. He was able to give us options, instead of just offering one price to fix our problem. I could tell he really knew what he was talking about. Very great company. I did my research, they have an A+ rating with the BBB, and for a good reason, they have excellent customer service and are very knowledgeable.
Manny came to repair my air conditioner. It took several procedures and he finally replaced my new motor. It seems to be doing the trick. He also put in a new thermostat . Mine was 21 years old so it was time. He was pleasant and easy to work with; answered all my questions, and there were a lot, until I understood. I would recommend this company and this tech unconditionally!!!
Leslie Walker
2 years ago
Manny was an excellent service tech. Great customer service and very personable.Pin pointed the problem with our unit (with pictures), and fixed it quickly.We will request him again in the future.A Quality has always sent out great techs. We are customers for life!Thank you for keeping us cool in the middle of the Arizona summer.
A Quality was a referral to us by very good friends and they were awesome! Manny is very honest and trustworthy. I even signed up for the club membership so they will be the ones to take care of my units. Thank you guys!
Michelle Benich
4 years ago
Enrique from A Quality performed a tune up on our unit today and it was a great experience! He arrived within the time window originally estimated, was very polite and listened to my concerns. He cleared a clogged drain and even showed me a concern he noticed with our roof that he recommended we have a roofer look at. We will continue to have our units serviced by A Quality and definitely recommend them! Also, Ruby, who assisted in scheduled the appointment, was a pleasure to work with. Thank you both!!
Shane Dickerson
3 years ago
My go-to trustworthy technician Mitch was all booked up for the day and I needed someone same-day so I took my chances with Spencer. Much like with Mitch, I couldn’t be happier. Spencer was knowledgeable, friendly, and professional. A Quality was able to get an awesome technician out same day and as always they did not rip me off and their prices cannot be beat. Whenever I work with A Quality I’m reminded about the time before I discovered them when I had “Tuxedo-Flightless-Bird” HVAC company come out for an estimate. That company tried to gouge me and tried to guilt me with making sure my family stayed warm by having them repair my heating issue. It was very upsetting. A Quality never leaves me with that feeling. Please keep up the great work and keep hiring the right guys. Thank you!
Carol Beckmann
a year ago
Denny was absolutely phenomenal! I had a new system installed a week ago, and was having trouble with the thermostat having a mind of its own and changing temperature on me as it wanted to. Denny came out and realized after checking out the thermostat that there might be a glitch. So he changed out the thermostat to a different brand and spent time with me setting it up, along with downloading it to my phone so I could control it when I'm away. He also checked everything else while he was here to make sure it was running as it should. He was very thorough, professional, and explained everything he was doing! It has now been 3 days since Denny changed out the thermostat, and I am having no more issues with the temperature setting changing on its own. I am extremely happy that he took the time to figure out and solve the problem! I highly recommend Denny for any work related to A/C installation and maintenance. ?
Nicole Palmer
2 years ago
Great experience working with AQuality, they started the appointment by sending me a text notification with a picture of the technician coming to my house. I love that I knew who to expect at my door, made me feel safe! Manny was kind, considerate and professional and answered any and all questions. I will be calling them again!
survivor survivor
9 months ago
Jared and Chase saved the day by identifying the issue with the wire from the thermostat to the compressor and fixing it quickly and professionally. Prior shoddy work from a different A/C company led to this wire splitting in two that disabled our A/C for a day in this heat. I thank Jared and Chase for fixing it and fixing it correctly. Hats off to them!
Mitch arrived within 1/2 hour of my call and had the problem diagnosed and fixed within 20 minutes. We love working with this company, they are responsive and do a great job. Thank you Mitch, you are our hero today! ??
Chad Roberson
8 months ago
John was amazing. Helped me out and taught me some things which was awesome. Didn’t try to sell me on anything which was wonderful.
I’m adding to my previous survey. One of my units stopped working and I called for service, and it was repaired the next day. AQuality goes above and beyond with their service, quality of work and value. I’d highly recommend this Arizona based, family run business for any HVAC work!These guys do a great job of taking care of my HVAC system. They’re always very professional and polite. They explain all the information of the job being done in easy to understand terms. I’m very happy with the 2 HVAC units I’ve bought from A Quality and the service they provide. They installed an entirely new energy efficient system. Would recommend these guys to anyone.
Rebecca Baird
5 years ago
This company was referred to us by our electrician as our A/C had been out for 36 hours, the company the home warranty referred was not available for Four more days! I called Brian in desperation, advising him of our situation. Even though they were booked for the day he said he would get someone out to us today! Only minutes after I hung up with him the technician called me and said they were on their way, I nearly cried. Enrique showed up as expected and reviewed the situation. They were very kind, courteous and professional while in our home, they advised me of the situation with photos taken of our unit. They said they could repair it right away, and they did!! So now, I am so thankful we called and received the recommendation because they were absolutely wonderful! I absolutely recommend A Quality HVAC for their work, professionalism and compassion! A+++
gerald schwartz
4 years ago
A very Happy Customer. Enrique the Lead Tec was perfect, team was perfect. Explained what was needed and for us it was a no brainer to say yes.
Enrique is a true professional. He was able to explain the issues and the costs associated with it. There was never any pressure and he gave us the information for us to make and informed decision. I highly recommend this company. I'll definitely be a repeat customer and will recommend them to my family friends and clients.
According to their website it states and I quote A Quality HVAC is a local family-owned and operated company. We’ve been serving the Goodyear area for more than 25 years, and we’re committed to providing our community with the best HVAC services possible. Our technicians are on-call 24/7, so we can help you with any HVAC emergencies you might have, day or night. That last sentence is the most important to me. My AC went out and I called them at 9pm. The answering service answered and said they would schedule me a call back tomorrow. I advised them that their own website says day or night 24/7 technicians on call and when I informed Tiffany of this she simple scoffed, said ok and hung up on me. FANTASTIC appreciate your help and thank you for sending my business elsewhere. complete trash customer service
Enrique is an extremely professional and personable individual. We have worked with him three times now and he continues to impress us. We count him among the top professionals we’ve ever known.
This team was quick and super efficient! They had my heating problem diagnosed and corrected and fixed in record time and my home is comfortably warm again. I would willingly recommend them to friends and family!
Tommy Figueroa
a year ago
The Staff from A Quality were very responsive, professional, and knowledgeable while keeping me informed on every step of my hvac units being serviced. Bryan was my tech who was amazing. I highly recommend A Quality HVAC for any business or home service needs.
Randy Vancura
11 months ago
Manny was prompt, courteous, and ver professional. He explained in detail what was working well and what he recommended addressing and why. Great service.
My initial call was pleasant and the scheduling team was extremely professional. Offered several time frames after stating my availability. I received text messages and emails of my technician, and when he was in route.Enrique was efficient, quick and to the point. He showed me his findings, took pictures of the issue, walked me through my options and was clear on pricing. Any time he entered my home, he put covers on his shoes, A++Pricing is standard, but the overall experience was above expectations.
Ruth Brightboomer
a year ago
My technician Manny was on time, very personable and did not try to push to sell unnecessary services. I am impressive with the professionalism of the company and have used them in the past on my rental properties. I would definitely recommend!
Cody Boardman
3 years ago
Amazing experience start to finish (and yes, I’m still talking about HVAC service).I called A Quality HVAC at ~9:30am on a Thursday morning. My AC stopped working around 7am and I spent time trying to troubleshoot before finally calling a pro. My call was handled very quickly (by a person). Demand for service is hi at this time of year (its 118F at peak heat during the day). They needed to look at schedules and get back to me. Fair enough.I received a text message within 15 minutes that a tech had been assigned and an appointment was made for this morning.Before the tech arrived, I received another text with the details of the tech plus his picture which was a very nice way to help homeowners stay secure.The tech arrived early, was very professional, very kind and very efficient. We had AC again within 30 minutes.Great company, great service, great communication. 5-star recommendation.
Enrique was very helpful and informative. Once he identified the problem, he discussed all possible solutions and explained the benefits for each one. Makes it much easier to consider all the options available.Booking an appointment was easy, and he arrived quickly. Overall a good experience.
I can’t say enough about how pleased I was with the service provided by A Quality HVAC this week! Our AC went out right as temps are starting to rise. I called them and they scheduled a technician to come out the next day and were able to work around our family’s busy schedule. The technician was fantastic. He was clean cut and professional looking and did a great job communicating what he was doing and what he saw when he was up in our attic. He had to manuever around all our Christmas decorations up in the attic and I’m sure that was a pain, but he didn’t complain or ask us to climb up there. Instead he asked me politely if it was okay that he move things around to get access to the AC parts and then went about his work up there. I was super impressed with the text message reminders, and alerts about my appointment, and liked that they text me a picture of the technician so I knew he was who he said he was when he arrived (the nice clean white button up shirt with the A Quality HVAC logo on it helped too!). All the wonderful customer service wouldn’t have meant anything if the work they did wasn’t great as well, but it totally was! They earned the 5 stars on this job!! They fixed my AC, making two trips to get parts for us that were needed, while keeping me in the loop the whole time. I wish every contractor I hired was this efficient, professional, and polite. I don’t know if this is a family owned business or not, but it felt like they really cared about me as their customer and defiantly treated us like we were part of their family. I highly recommend them if you have any AC trouble!
We have a service contract with A Quality. We just moved into a different house and moved out contract with us. Enrique was just here to check our unit and was super friendly and took time to let us know all about our system. Anyone Ive interacted with at this company had been super professional and courteous. Enrique struck me as the kind of person any company would be lucky to have as an employee. We are very impressed!
Manny service both of my a/c units, and found the problem with one of the units, the fan would stay on at night, repaired, very quick response time. I am very happy with the service, will give their name to my friends.
Stephanie Parsons
a year ago
Very professional company! I would definitely use them again. My appointment was scheduled very quickly. I was given a clear diagnosis with pictures and a solution with pricing right away. Very happy with their service.
Excellent service and excellent attitude from Enrique! Our air conditioner went out in the middle of the night. A Quality was the only company we could get to visit next day. Enrique was on time and worked very quickly to get our AC back up and working. He explained all the warranty information and was upfront with the cost.
Carol Silvers
4 years ago
Super impressed with the service I received today from Spencer Douglas! I had a summer check up scheduled and he did a great job explaining everything that he did and the goods news is my unit appears to be in great working condition! Highly recommend and would not hesitate using this company again!
Kirsten Subjeck
4 years ago
Enrique was very friendly and professional. He explained our A/C issue clearly and provided a written quote, photos of before and after repairs, and made suggestions on preventative care for the future of our unit. He completed the repair quickly and had our A/C blowing cold air in no time!
John called and texted ahead of time letting me know he was on the way.John was friendly and very professional. He always had his face covering on and used protective shoes coverings when inside the house.He was efficient and worked very clean.John explained the entire service to me at the end and left me the appropriate papers from his service.This was a great experience and would highly recommend A Quality HVAC Services LLC to anyone needing HVAC assistance.
Robert was great, he immediately went to work and got my AC unit running in no time! I would highly recommend their services and will continue to use A Quality. When I initially called in I spoke to Ruby she was great and had great communication through out the wait. Robert had great knowledge and gave great recommendations on my existing unit! Thank you again for keeping my family cool!
Ken&Angie Smith
a month ago
Just had the guys at A Quality come out and install a new high efficiency air conditioner today and they did a fantastic job. AC went out on Saturday at 130am, they came out Saturday morning and got it back up and running. With the age and condition of our AC unit we decided to replace it. Enrique came out on Monday to go over options and installed the new unit on Wednesday. I appreciate their quick response every time we have needed them.How it began with A QualityWe received a postcard from A Quality HVAC and were skeptical. But after reading the Google reviews we felt confident in accepting the offer on the postcard. And we are extremely glad we did.We just had Enrique out to our house for a tune up on our 16yr old air conditioner. He was very professional, knowledgable and honest. He tuned up the system. And corrected an issue we had informed him about at an very reasonable price. He also gave us great advice going forward.Up to this point I had always been worried about dealing with car dealers, car mechanics and HVAC companies because I always felt like I got ripped off somehow. But after dealing with Enrique and A Quality HVAC, I only have to worry about car dealers and car mechanics now.They will be the only people we use going forward.Thank you to Enrique and the people who own, operate and manage this business.
Spencer showed up and went right to work. Very professional, clean, well mannered, and hard working. He got our A/C working again and promised he would be back out in 2 weeks to ensure everything was still good and determine if we have a leak. Great job
Nicole Munson
4 years ago
I had a great experience from initial call to closeout of service. Ruby, who took my call initially, was friendly and courteous. Robert, the technician who was out, was thorough in explaining what was found, what needed to be done, and going over what was done. He always asked if I had any questions of him. The entire crew that did a new unit install at my home was kind and courteous as well. I would highly recommend this company!
Maria Martines
2 years ago
After hassling with our warranty company to fix our AC after it was out for three days in 110+ heat we called A Quality to help us. Not only were they able to squeeze us in the same day but they did a thorough job in their inspection and took the time to educate us on how to deal with the problem. 100% all our future HVAC services will come from them from now. Nicest people and the speediest response during the very busy summer times here in AZ. It was so nice to be treated with empathy after hassling with the warranty and a few other companies. A little kindness goes a long way and they definitely understand that in their business model.UPDATE: A year later we're still with A Quality HVAC. Both our units are due to be replaced and so we were able to schedule a time and get financing from A Quality. Best prices for the best work and customer service. No regrets staying with them.
Audrey Moscatelli
11 months ago
Manny was very professional and pleasant. He helped with our Thermostat issue, and explained our other issue to our satisfaction.
Professional, courteous, mindful of home! Definitely will recommend and will use again should an issue arise.
Alfredo Gonzalez
a year ago
The guys that came out to inspect my 15 plus year AC unit and they were professional and straight to the point. Even though the truth hurt, they were awesome! I'll be using them again for my new AC Unit!! They even showed me pics and video, that was cool!! Thanks A Quality, you guys rocked!
I’ve been an AZ resident for 5 years now. Been a home owner for 3, and today for the first time my AC went out. Y’all I’ve never been more panicked in my LIFE. So I quickly ran to search for a reputable company to come out quickly to see what the problem was and up came A Quality HVAC Services. I called immediately and was greeted by a gentleman who scheduled me same day and had a tech to my home in about an hour. I was astonished! Enrique was the tech who was dispatched to my house. He was friendly, honest about what my options where and the problem, and educated me about preventive maintenance and options for the future. He had my AC fixed in no time. Thank you so much A Quality HVAC Services. You’ve officially gained another loyal customer in me.
Holly McGinty
6 years ago
I have been using A Quality for ten years. The service is superior and their immediate response to my needs is exemplary. I recently had a difficult situation when trying to explain to a client in layman's terms the process of the work completed for them. Bryan took the time to write up a detailed paragraph so that my client knew exactly what was done for them. It was incredibly helpful and I am grateful for him....Thanks!
christie williams
2 years ago
Manny was extremely professional. He was thorough and explained everything very well. He even helped me find out information on my AirCycler, even though they do not service them he went above and beyond to find a retailer that does and he also gave great advice regarding the product.
Elizabeth Lockard
5 years ago
Love A Quality! Great, professional service, without fail, and they do a wonderful job explaining any issues and the options for fixing them. Enrique is usually the one who works with us, and he always does an awesome job. Quick and friendly. Would highly recommend!
Jennifer Wodrich
4 years ago
Last week was my second experience with A Quality. My first was so great, I have recommended them to everyone I have encountered needing AC work. My second was even better than my first.The issues I had were not easy to fix or detect, my tech did not give up until we were 100% satisfied and our AC was working!The customer service is amazing, Ruby the office manager is top notch. The wait for an appointment is typically same day. I have experienced 3 tech's and a follow up with the owner and they were all kind, professional and accommodating! Why use anyone one else?
Casey Khalessi
5 months ago
A-Quality/Mitchell was very helpful in helping us detect our problem, and fixing it quickly!
Donna Perkins
2 years ago
First time using this company and found them to be very thorough in all they did. The technician, Manny, was pleasant and kept me advised of his findings as he found them. I will use this company again for any HVAC services in the future.
Dennis Burdeen
2 weeks ago
Used for the first time the tech and service was great
Michael Walker
a year ago
Mitch Cary was here yesterday to complete some duct work on my new a/c unit. He is very friendly and has a great sense of humor! He worked very quickly and i'm very pleased with the work. I highly recommend A Quality HVAC Services!
Gary Gerhart
6 months ago
Enrique was very knowledgeable and informative. He was also very time efficient!
Jason is extremely knowledgeable, found the problem and fixed it. He is a gem and represents your agency professionally.
This company is EXCELLENT. The receptionist Olivia is so nice and professional. I also spoke with the owner Brian who really impressed me by personally taking the time to make sure I understood everything, and that I was happy. My technician Saul was VERY polite and professional at all times. They fixed my problem immediately and did an outstanding job. I HIGHLY recommend this company! (BTW Goettle couldn’t even help me with this emergency for two weeks!) I’m so glad I called AQuality! I’m now on their maintenance plan and feel so good about the entire experience!
Enrique was very professional and efficient. He explained everything thoroughly and was very friendly. Excellent service.
We discovered our AC compressor was not working at 10 a.m. this morning. We called A Quality and Enrique arrived at 11:50 a.m. and we were up and running by 12:20 pm. A part had failed that Enrique had in his truck with him. We are very grateful and recommend A Quality HVAC to everyone.
Chase was personable ,knowledgeable and easy going. He has a great voice and you should use his voice for advertising .Chase is a great person and an asset to have in your company.
Lauri Hereferd
a year ago
Enrique was knowledgeable and professional. He answered all questions with expertise. He made recommendations that made sense. I didn’t feel like I was being sold something I didn’t need. Outstanding!
Your representative Enrique was very pleasant and professional. He explained the needed service and more. He seemed very thorough and I think I made the right decision as a result.
Great Service. I have used A-Quality for years and every time from my initial phone call to the actual service there is nothing but great customer service and knowledge from the technicians. I especially like the way they send a pic of the technician before arriving. Everyone needs a good reputable AC company to call. I highly recommend you call this company first.
Vanessa Richardson
a year ago
Mitch was nice ,friendly and very professional he demonstrated his knowledge and experience through the whole process.He diagnosed the problems and made it look easy to fix. He represents the business well and reach the goal of making life long clients. I would recommend him to anyone who needs there AC repaired. GIVE him a PAY raise. ?
Michael Albin
2 years ago
Started with Enrique who came out and did a diagnostic of our two units. He gave us options on what would work and what we felt would be best for us. We decided to replace one of the two 14 year old AC units. One was on its last leg the second one over the last few years we have replaced pretty much all the internal parts. Enrique’s recommendation was to do nothing with that unit as it was running perfect. The furnace and coil in our attic has been replaced within the last 3 to 4 years, which made it where we did not have to replace anything in the attic. That is why we chose to just replace one 3.5 ton unit. Today Manny and John came to replace the AC unit. Very nice and knowledgeable guys. They replaced our old carrier with a new Amana one. They made sure everything worked and took there time to make sure everything was right and went well. Manny is very knowledgeable and knows his stuff when it comes to air conditioning. A Quality keep it up and these three guys are an asset to your company.April 27, 2020 - Had a second unit installed today and yesterday had a issue with the unit which was installed a few months ago, Manny and the team were on it, they installed the new unit and and repaired the other issue and everything is great in the household. A Quality did a great job again.
I have had great service from A Quality. They have been very responsive and professional. This visit was for yearly maintenance. I received a text before the technician arrived with the techs name so we knew who to expect. The tech was on time and completed the maintenance in a timely manner and reviewed what was completed. Will use them again.
Amber Hedrick
3 years ago
This company far exceeded my expectations. I called them for service on my a/c unit and they were able to fit me in the same day!! I have peice of mind know my a/c will not make it through these hot months. Saul was the best. He even called that he was running ahead of schedule and was able to come early.
jeff eccles
10 months ago
Robert was on time very professional and explained all the things my a/c unit needed to be back to normal. Gave me several options to decide from and showed concern to make sure we got our unit repaired in a timely manner! Reliable, dependable, and professional!
Kevin Wilkinson
11 months ago
Very good service. The two techs Enrique and Jared were very good. Friendly and professional. They are definately 5 star.
I had a great experience with A Quality. They were professional, on time, they genuinely cared about my experience during the install. They want to get it right and stayed until it was done correctly. Well done!
I am a little late in writing this review, but i believe when a person do exceptional work or a company provides a great service, we should point out all the good.l because when they fail to live up to our expectations, we tent to share these words with anyone who will listen. on 4 may 2017 my air condition went out and i remember my friend telling me about A-Quality HVAC and looked them up on the internet. At 8:30 i filled out a form requesting more information about my A/C repair. Too my surprise, I received a call before 9:00 pm asking if I needed someone to come out now, or could I wait until the morning. i choose to wait until the morning. The Technician Enrique came out with a trainee. I was impress with how they treated your house by covering their shoes. The level of respect while talking to me, making sure i completely understood what they had found and the steps needed to return my A/C system back to fully operational. they have a straight forward pricing system, so no surprises on addition parts or hourly charges. I could go on and on, but just wanted to give a thank you to Enrique for all of your hard work on this day.i guess you are only allow one review per company. but today May 25 2017 i needed my A/C checked out. Making an appointment was easy. called at 10:10am , and a technician was on their way by 11:00am. Too my surprise it was Enrique and after explaining my problem to him, I went and continual my workout while he looked into the problem. Like most times, when someone comes out the problems just seems to go away. Enrique spend oner 90 minutes checking out the system making sure everything was right and in working order. I am on their maintenance plans and it only cost me twenty dollars for the service. I would recommend this plan to everyone. Enrique just seems like a very trusting guy and did not require me to walk though-out the house with him as he checked out my system. I give this trust to very few people these days, it usually something they have to work hard for. I have now made the request i would wait until Enrique was available if i require any further repairs, this is how much trust I place i him. If you are looking for a good family business with exceptional workers, then give them a try. But if you really want to experience someone who knows their business then ask for Enrique.Still only allow one main review. So it’s an up as the time goes along. Still one of the best company around. Their employees are outstanding andtrustworthy. Enrique still stands out among the rest110 degrees is the worse time for an AC unit to go out. This post is dated 28 July 2020. Manny came out this time and once again what great service. He fixed the one Ac and then checked the other just to be sure there were no other problems. Arrived on time and another friendly person I got to know. This company is great and goes beyond what you expect. This is one of the few companies that WILL stand behind their work. Thanks again for all your guys do.
Jan Mclemore
5 months ago
I have been using A Quality HVAC for at least 10 years and can't say enough good things about the company as a whole, from owners to technicians. They are trustworthy, caring and make me feel like a member of their family. 4-27-20 had a whole new unit put in about a month ago and noticed the air handler was making a noise. John came out to check it and was able to resolve the problem. I just love this company and all their staff! The reminders are great and love that they send a photo of who is coming out. Great safety precaution. Thank you AQuality HVAC!!
Quality HVAC came out first thing in the morning, Mitchell is a great guy, very knowledgeable and was in and out in 30 mins. Talked about the work performed and pricing before I was ever charged. Would highly recommend.
Enrique is awesome! Always professional, on time, & great service. Jessica in their office is also fantastic at returning calls and setting up appointments in a timely manner. I would highly recommend this company.
A+ service and experience. Starting with Bryan last night to Robert and James today, this is a first class business. They offer amazing service and quality work. It was my first time using them and they worked me into their schedule to make sure my AC was fixed the next morning. Thank you!
Virgie Thomas
4 years ago
My brother initially referred us to A Quality HVAC Services and we totally can understand why! Our technician, Robert was very timely and more importantly, very professional! He explained to me the specific steps that he was going to take to assess the problem and after determining the issue, he would resolve it. He had our air conditioning running again in a matter of no time! Lastly, but certainly not least, the price point was exceptional! We were very well pleased and will definitely use them again, when necessary.
Kurt Karlsson
2 years ago
Enrique came as promised and quickly set to work. He explained what he was going to do. Then he efficiently did what he said. He would up thoroughly explaining equipment options, warranty info, timelines, and answered all of our questions. I was impressed with the technician and the company.
This company has taken care of me for years and have always been reliable and trustworthy. My service technician Manny was excellent. Knowledgeable, courteous and prompt. Highly recommended.
Terek did a great job - keeps our system running like new
Frank Bisulca
3 years ago
I had just returned from work and noticed the house was warmer then usual, checked thermostat and the temp was 92 degrees but set at 78. I called and scheduled an appointment. The tech showed up on time and had it up and running in no time. Very professional clean and honest, I would recommend A Quality.
I just had my summer maint tune-up done on my A/C unit with A Quality HVAC Services. Enrique was the technician that did the tune-up. He was very knowledgeable and down to earth with his descriptions of his findings. I needed a motor and a capacitor replaced to get me through the summer with hopefully no issues. I also enrolled in their customer loyalty program which gives me 2 tune-ups for the year and it also gave me 20% of the repairs I needed to get done today. I am very satisfied with knowing exactly where I stand with my unit because of Enrique's explanations of his findings and the pricing of their services.
John and his partner were on time extremely professional and seem to know what they were doing . Other than paying $650 for a fan motor and an hour and a half labor I think the price is way too high . Unfortunately I needed a motor and they had one so what you going to do.
Nicole Sanders
5 years ago
Their service is top notch! They were extremely professional and did fantastic work. They have helped us with HVAC problems in the past and we had them replace our entire system today. They were personable and talked us through what to expect with the new system. We would highly recommend them to anybody having any A/C problems!
Pete Donnelly
4 months ago
Jerod did a great job, showed up on time and expained everything he did. Great service
they were professional and good communicators. Did some additional stuff at no extra cost which makes for a good all around experience.
Enrique came across as very knowledgeable and was informative. He was able to quickly diagnose the issues that we were having and let us know our options. He was able to inform us about our options without coming across as pushy or trying to sell something.
William Barrett
10 months ago
John was awesome! Super knowledgeable and I love the fact that they show you what’s going on with your system instead of just telling you.
Excellent service with Enrique Hernandez today. He was professional, very knowledgeable, and just great customer service! The pictures too are very helpful. Could not of had a better experience.
Thank you AQuality!
Chase and Jenny were super friendly, and professional! They explained everything so well, and really listened to my concerns. I highly recommend this company!
Sam Maclaughlin
a year ago
Met with Manny today. Got a text a day before his arrival and when he was on the way. Very polite and explained the parts needed for my unit. Very customer service oriented company. I highly recommend.
Megan Eberhardt
7 years ago
A Quality HVAC was such a pleasure to work with. I called first thing on a Monday morning and they were so accommodating to us. They had someone out to our house promptly and their customer service was impeccable. They were upfront, honest and so personable. I'd highly recommend this company to anyone and will continue to use them in the future.
Christne Gracia
6 months ago
Great customer service. Took the time to educate me and the variety of options. No pressure.
Mark Childers
5 years ago
We had Enrique & Manny come out and check our AC today. We just moved in & didn't know when it was last checked or cleaned. They were both very efficient and informative and explained things very well. There was no pressure to have any additional work done. We are very satisfied with the service!
We called A Quality HVAC Services and had a Tech come out within an hour to service our Coaire in wall mini split HVAC unit. Very professional made suggestions should any problems arise in the future and the price for the service call was low. We would highly recommend this Company and would use them again. Thank you - Enrique.
Spencer was awesome! He thoroughly explained the issues that he uncovered and provided recommendations on what he felt should be replaced immediately verses what I could hold off on for a bit to minimize my expense. Will definitely use again and recommend to others.
Enrique, from A Quality HVAC Services, was friendly, prompt efficient, and took the time to thoroughly review his findings midway and at the end of his survey. Also, I was impressed at the fact that he took photographs of the areas that were if concernAs a consumer, this helped in understanding the issues and recommendations. I appreciated that he sent a text message when he was on his way out to our home as well. I would highly recommend A QUALITY HVAC SERVICES to others in search of an HVAC company that provides thorough services!
From the start of the phone call to the handshake at the end AQuality HVAC is amazing. We will never go anywhere else.
Our house’s AC recently stopped working with the temperature well over 110 degrees. I called A Quality HVAC Services and within a couple of hours the technician was at our house. Wow! He really knew his stuff, and my family was happy that we had nice cool air in no time. Staff was friendly and courteous.
Verrado residents Finally!!! I have my new AC unit working and all has been updated, yes its a 4 year old AC unit I thought would last longer but did not. I did major homework on picking the company A Quality HVAC Services so you don't need to as in depth these guys are pros. I am so happy with my new unit, the dependability I think drove me to get a new unit that I choose AMANA has a 10 year warranty and all installation done by these professionalsThe units was very reasonable, the company great, always on time or early and the folks there don't push and don't lie if I needed or didn't need they told me upfront, cost was what they said it would be,10 year warranty makes me feel good and installation by pros. I couldn't be happier and don't recommend things often these young guys are really the gold standard and the owner stands by his work and people this is a company in the hot weather you can trust I did and very happy cheersThomas B Adams20514 West Delaney Drive VerradoBuckeye ArizonaJuly 23rd 2021
Manny was awesome! I just moved into this home and he explained everything about my dual unit and showed me pictures. I highly recommend Manny and this company! I signed up for the service club membership also!
Found out at midnight that our A/C wasn't working. Temps were going to be 113º or higher during the day. I scheduled online and Enrique would be here by 9:00 am. He was ontime, very courteous, very efficient. Out by 9:30. House was cooling off on his way out the door. Great service! Thanks Enrique!!
Albert Alvarez
4 years ago
Enrique explained everything he was doing and next steps he was going to take. Customer service from Ruby on the phone was also 5 stars! Great service and yes I recommend them to my friends.
Jennifer Caplinger
3 years ago
Hi,I was impressed with your company from my first phone call to you. Then Robert Davis arrived and took the time to properly listen to the issue I wanted investigated and setup a time just hours later for the inspection to be done. Robert was beyond excellent. He showed up on time (actually early) and was really thorough in diagnosing what was wrong and also took the time to explain to me what he was doing at every step. I was really impressed with the work that he did and I have no problem recommending him for any work anyone needs done.I truly can not be more grateful for the professional expertise Robert gave me. (He did this all while I was having demeaning conversations with AHS *avoid them at any cost btw)Very soon my 14 year old AC on my home needs a brand new HVAC system and I absolutely would be honored if he was a part of the installation process.Robert was courteous and professional. He prepared estimates for the complete replacement.I'm absolutely amazed he excersized such grace in 115 degree temperatures.I hope AQuality HVAC recognizes what an incredible asset they have in Robert reprenting their business.As a long time Valley of the Scorching Sun resident I've had a couple horrific HVAC expierences.Finally finding a reputable technician is priceless.
I wanted to get my ac serviced and called quality HVAC, they were able to come out the following day. Enrique was our technician. He was knowledgeable and explained everything about our unit and what it needed. Would definately use again.
Enrique Hernandez was our introduction to A Quality HVAC Services. His presentation was not only informative it was delivered in a way a person with no HVAC training could understand. We had five different HVAC contractors give our old AC system an evaluation and a quote for a replacement system and Enrique was the best and most informative of all and also the best price quote.
The guys were beyond great. They were very friendly and answered each and every question. Obviously Robert is a well trained not only in dealing with air conditioning repairs, but very personable. It was like family members there to help me. We sat on the porch when he was describing what they did and even played with my little Shih-Tzu puppy Benji. The guy with Robert I assume was in training and Robert was talking to him and obviously training him well. I totally trust A-Quality. They are very smart at what they are doing and extremely gentle when explaining what was done, Robert is awesome and I'm sure the guy he was training will be awesome too. Wonderful experience today!The Cary's are great leaders and wonderful, trusted people. Obviously I will refer A-Quality Air to anyone.
Manny was great to work with. The company is top notch all around. I've bought 3 units from them for our properties and their service is second to none. Highly recommend them!
Nadia Lefcourt
2 years ago
Technician, Manny, came on time and was very professional. The company sent a text reminder (which I appreciated) and even sent a text with a photo of the technician. I have been very happy with their service.
Very quick and showed me the pictures of everything he checked. He was very friendly and upbeat. Professional.
Hillary Barnette
2 years ago
A Quality HVAC is always so helpful when we have an issue with our air conditioning units. They clearly lay out options to keep our aging unit going strong. Our technician Enrique is always so nice and helpful, and he’s very good at explaining why our unit is acting up.
Dale Metcalfe
2 years ago
Furnace acting erratic doesn't heat then it does. since it was running fine while the tech was here could not give a diagnosis. When he arrived it was heating and seemed to work fine the entire time he was here. It worked fine until maybe 3:00 am when it failed which is what we told tech. So paid for inspection but no solution. Now no heat since 3:00 am and not heating, again.
Mark Stonewall
3 years ago
Very happy with their service and their tech!
They came out the same morning I called, Enrique new his stuff, made sure I understood the repairs before he started and did not pressure the up sale in any way. Will be calling them when it's time to replace the units.
Manny came out to my house this morning, and did a fantastic job. He informed me about the club savings but was not pushy about it. I felt he was honest in his work, he took pics of the internal blower motor that is starting to leak oil, noting that it is NOT and immediate fix however it can take a dump at anytime and just wanted me to be prepared for that.A+ all the way.
John Churchill
7 months ago
Responsive, efficient, and professional. Located problem and thoroughly explained repair process. Enrolled in maintenance club plan.
Amazing service every year by our favorite tech Manny. A Quality HVAC is always our preferred HVAC company. It means a lot to us to have a trusted technician in our home. Thanks again! See you next year.
Enrique was exceptional! A/C wasn’t cooling well, he was ver knowledgeable and thoroughly explained everything found and needed. No sales pressure. Pricing was reasonable and the entire experience was excellent.
Thank you!
Kristy Smith Olson Coe
3 years ago
This was the first time we needed any type of air conditioning fixed in Goodyear Arizona. I called last night around 8 p.m. and there was a service technician, Enrique, came out this morning at 6:30 a.m. . Enrique very personable and knowledgeable. He answered a multiple of questions we had. We only needed our condenser fan replaced but we will be sure to call them with any of our future plans problems. Thank you A Quality HVAC and Enrique.
It is refreshing to have a young man (John) show up and know his job inside and out. It took him no time to check out both systems and give us a clean bill of health. Thank you John!
Technician was pleasant, polite, took health precautions, provided valuable information about better care of unit and ducts. Technician, John, texted me that he was on his way! Also included his picture, which was reassuring!
I purchased some 'tune-up' certificates to support some local cheerleaders. This company is their sponsor. I called to make my appointment (extremely organized) , and from that moment it was a wonderful experience. They set my appointment, texted me a reminder, texted me who would be coming, with a picture, and arrived on time. Enrique was engaging and went over everything with me. I have two units that are 14 years old. The list of things he could have 'recommended' could have been extensive. BUT, he only made one recommendation, told me my units were aging but working fine. Suggested some things I could do and answered all of my questions. I even signed up to have them come out twice a year for my checkups. Thanks AQuality and Ernique for your services.
Very professional and responsive. Definitely would recommend. Great customer service. All techs I have had interactions with were honest and professional.
Very knowledgeable and respectful technician. Technician came back out after reviewing system to communicate with us the service needs. Not pushy for sale...really genuine and wanting to help us the best way for us.
I have had A Quality HVAC put 3 AC units in 2 properties that I own. They were prompt, professional and the pricing was very competitive versus anything else I looked at. They also serviced the old AC units and any repairs they did were done promptly and professionally. I also leased space in a commercial office complex where they were the servicer of the HVAC systems. They had a great reputation with the owner and the tenants. I would highly recommend them for any Heating or AC job.
Fabulous customer service from Enrique. Very knowlegable and expla nation of A/C issues easy to understand.
A Quality HVAC is lucky to have Enrique as an employee. Give him a raise?
Kandi Tillman
6 years ago
We have been using A Quality HVAC for several years for four different homes, including regular maintenance, unit replacement due to theft and various other needs. I've always had very rapid reponses to my calls (even on weekends and holidays) and the service folks are always on time, respectful and very knowledgeable. And importantly, the service employees are not paid on commission which means you can trust their assessments of what you actually need. Combine all that with very reasonable pricing and A Quality HVAC can't be beat!
Jacqueline Walthers
3 years ago
Enrique was very polite and knowledgeable. He also took a video of my problem. That way I would understand, since I can’t see what is going. I really appreciate him doing that. I thank you for you fast service.
pam maslowski
2 years ago
Manny came out the same morning I called for service. He was courteous & polite & stayed to diagnose the problem correctly. Although he will have to come back, he did get the unit running again.
Marlin and I give them a 5+ rating! Very efficient, professional and polite. We will never go anywhere else. He checked out areas that others have never checked. Very thorough.
Tina Biskupiak
3 years ago
When i called to set up the appointment, the customer service i received was great. I love the text messages, the calls reminding us of the service.. I am so glad i called!! Enrique was great! Very respectful!
AC went out this morning in the office, 110° today, one call and Manny was here in a couple of hours to get us back up and cooled off. Great attitude and excellent service! I highly recommend A Quality HVAC Services.
Stephanie Bilski
2 years ago
A pleasant experience from making the appointment to the service rendered. Mitch was on time , efficient,courteous, knowledgeable. Will definitely use this company in the future for our air conditioning needs.
Technician showed up at the time scheduled and assessed the situation. Kept me informed and presented options. I am happy with the service and the pricing. I am a repeat customer and plan to use this company again as needed.
Gail Sullivan
4 years ago
A Quality HVAC company came to complete a diagnostic on my interior air handler and exterior heat pump unit, as a 2nd opinion on the expensive issues I had been told of by my regular HVAC company. A Quality’s diagnostic service included a chemical coil wash, for which I have normally been charged for separately over $120! The A Quality technician, Robert Davis, was very polite, respectful, and answered all of my questions patiently. A Quality HVAC found NO issues with my unit/air handler, and saved me the thousands of dollars for a new air handler that the other company was intent on selling me! I trust A QUALITY HVAC!
Spencer was on time and diagnosed my problem quickly. He had the correct new part on his truck and installed it in a minimum amount of time. The price was about what I expected. I will continue to rely on A Quality HVAC when I need help with my HVAC systems.
What a great experience, both with Bryan and John who worked hard and diligently...super timely, communicative and left things clean and with a smile! We will use them and recommend them again and again!
Richard Mccoy
4 years ago
Great, friendly service with a smile. The technician was prompt, courteous, well-spoken, and educated on HVAC systems; and I was notified of the arrival time/date multiple times via text.Definitely will use and recommend A Quality HVAC Services in the future.
Valarie Harmon brown
4 months ago
Came on time and did a very thorough job. Explained my system to me and how to keep it working well. Highly recommend. Always polite and professional.
Linda Pederson
3 years ago
My technician Spencer Douglas was great. He explained everything he was going to do and made sure to wear protective shoe coverings every time he came in the house. He did an excellent job.
Briana Van Der Schaaf
2 years ago
Enrique was polite and knowledgeable. He did a thorough inspection to determine the problem and then walked us through our options. Highly recommend this company!
Francisco Isaula
a year ago
Manny was great, explained everything going on. Was thourogh and very detailed. Thank you! Will continue to send business your way.
Enrique was amazing. Serviced our a/c, was on time, polite, helpful with what we needed.
I would use this company for all your a/c or heater repairs or new units!
I was referred to A Quality HVAC by a friend and I was not disappointed. They are very honest and reliable. I first used them when I was rehabbing a home in Surprise. I was very happy with the whole experience. When I needed some hvac work done on another home in Goodyear, they came through again. I will continue to use A Quality HVAC in the future.
AQuality HVAC has done a lot of great work for me, today was no exception. Mitch was the tech today, and just a polite and thorough as Robert, the first tech. All around great company with no BS.
Mitchell was awesome! He quickly diagnosed the problem to fix my AC. He also gave me great information about keeping my system efficient. I’m glad I called A Quality HVAC Services!
Customer service was amazing, my technician Spencer is so awesome! He went over every detail, was very Thorough, kind and informative. We will def be back!
Bernadine Helriegel
2 years ago
Enrique was able to troubleshoot the problem quickly, returned with the part, and everything is working well. A Quality is quick to respond, does an excellent job explaining the issue, and promptly fixes it. Thank you!!
Cindy Slaughter
3 years ago
Awesome company. Spencer was so professional and just a sweet heart. Love the idea of sending text with photo of Technician prior to arrival. Highly recommend.
Shannon Nettleton
6 months ago
John always takes good care of my system. I don’t even have to be there.
Spencer was excellent! Very knowledgeable and personable. This company has far exceeded our expectations and awesome company in the West Valley for AC and heating needs. Thank you again for all your help.
Steve Thompson
2 years ago
Enrique was friendly, professional, courteous and knowledgable. He was even earlier than expected to get our AC running again on this hot summer day. Thank you!
On time, efficient and explained all of the work done, clean including wearing show covers to protect the floors, polite. I feel it was business done the best possible. Thank you Robert .I recommend this business to everyone
Travis Dahlgren
3 years ago
Nothing but top notch service. I was informed every step of the way since making the appointment. Robert walk me through all the problems, and provided pricing as he went. The total price seemed reasonable, and I will definitely recommend this team.
Great Customer Service! Always on time and they're very honest, they've never done work just to bill you, only what's needed. I've used them for over 10 years for everything from annual maintenance to new units.
Tina L. Campbell
4 years ago
Ruby was so gracious and helpful and scheduled me an appointment for me right away. The technician called and showed up early and also fixed the ac problem I was having. Truly amazing serivice. I highly recommend this company.
Kirk Brancato
5 years ago
Great service by Brian taking my information and getting the technician out to my house within 45 minutes. Kevin the technician was excellent. Very thorough and professional. Prices were fair too.
Great customer service!!!! Manny and A Quality hit the mark today and helped me figure out what was going on with my AC!!! Would recommend them to everyone and would definitely use their services again!!!!
A Quality HVAC Services was extremely easy to work with. The technician showed up on time and did an excellent job. Their communication and professionalism and pride in work really stand out.
Manny was very warm in conversation and professional detailing our issues with our A/C. Quick response time from initial contact to sending out a technician.
Ryann Roberts
2 years ago
Robert showed up in a timely manner and was able to check our system and make recommendations to get our issues resolved. He checked the system from outside to inside to the attic and explained everything to us.
Brandon Bunger
3 years ago
I have been using A Quality the last few times that I have had HVAC needs and I’ll never use anybody else again. They are professional, thorough, affordable, friendly and the quality and experience is second to nobody. Five stars!!!
Had our unit suddenly stop working. Within a few hours of calling, a technician was on site and had diagnosed the problem. He found the needed part, picked it up, and had it replaced within another couple hours. AMAZING service and communication, and our unit is running better than ever!
Robert Wingenter
3 years ago
Enrique was very friendly and knowledgeable in helping me gather information. Performed a thorough inspection of my two systems and was great to work with.
I have had 2 positive experiences with this company and the gentlemen that did the work. They have been friendly, helpful and respectful of my time. Would recommend!
Enrique was very professional, pleasant, caring and went out of his way to resolve our AC issues. Well done. Excellent employee!!
Kriste Mickalson
5 years ago
GREAT HVAC COMPANY!Very Professional! Integrity!Dependable! Price is right! I can’t say enough positive things in regards to A Quality HVAC!!THANK YOU ENRIQUE!!!!! You are the only company and technician I’ll be using going forward!
The team is always very friendly and and informative! Take care of anything quickly. Always recommend them!
kathy waldron
5 years ago
Despite some frustrating repair issues with the heat, the personnel at AQuality doggedly pursued a solution through Holidays, irate homeowner during the selling of the property, etc. AQuality went the extra effort to stand behind their work. I would recommend them without hesitation.
lydia campbell
4 years ago
Came and did a tune up on both of my units today. Corrected an insulation issue from my builder as well. Very friendly and courteous. Would highly recommend.
Leticia Rodriguez
2 years ago
Enrique was quick in finding the problem. Let us know what our options were regarding our unit. Very friendly yet professional. I would highly recommend!
The Randolphs
3 years ago
I highly recommend A Quality HVAC!! Once you become a member, you are given a specific tech that will assist you for all your needs. Their prices are very competitive and the work is quality. I absolutely love this company!
Service was very good technician explained what was wrong with the unit in understandable terms. Was able to repair and get it running properly with minutes. Cost very reasonable.
Mitchell and team did a great job. Straight to the point without up-selling. AC up and running within the hour.
Was very pleased with Enrique's service and explanation of recommended services to prolong life of AC Unit. He’s always great and informative. Stellar service!
Shad Stephenson
4 years ago
Tech was prompt and extremely nice! Walked me through everything he did and gave me options for repair! No sales tactics or pushy service. It’s Nice and frigid in my house now!!
Chase was punctual, affable and professional throughout the interaction. Inspection of air unit was solid.
Excellent service. Manny Is friendly, efficient and very thorough. He is great at explaining everything. Highly recommend this company and their club plan.
Installed new fans and cleaned up moldy air handler....Very good quick and complete service.
John is a true asset to this company. His demeanor, professionalism is unmatched. Thank you for responding so quickly.
Robert from A Quality HVAC was timely and diagnosed my heater problem within minutes after arriving. He was professional, polite, and ethical. I would recommend Robert for heater repairs.
Latoi Sullenger
3 years ago
Service man Enrique was on time and very friendly. Have us the honest opinion and explained them to me throughly. Highly recommend!
BehindGodsBack
4 months ago
The tech Terek did a nice job
Teresa Miller
2 years ago
Manny was very pleasant and I felt him to be honest. Enjoyed him he’s very friendly also.
Robin Rhoades
4 years ago
My repair was completed promptly. Manny did a great job he is very nice and respectful. I would highly recommend him.
Richard Klopfer
2 years ago
Wylin just did a maintenance check on our HVAC system one year after A Quality HVAC installed our new system. Thorough job, no problems found!
Andrew Huneycutt
5 years ago
A quality HVAC outstanding service Brian was fantastic over the phone Robert came out to my home was very polite professional very informative and detail oriented was respectful of my home On a scale of 1 to 10 I give them a 100 fantastic I had all the information I needed given to me at the end of service will definitely be a frequent flyer in the future for all my heating and AC needs
nicole melendrez
a year ago
Excellent customer service!! Definitely recommend! Really appreciate a business that is trustworthy!
David Suchonic
5 months ago
I've been using A Quality for years very good service , overall quality and professional performance
Melissa Brault
3 years ago
The service we received was great. Spencer was thorough in the inspection and clearly explained what was done. We were happy with this service.
Marcus Ratliff
a year ago
Very professional and knowledgeable, on time and explained every aspect of the system and what the problems are. price quoted was in line with the market and it was a no pressure sales.
John Stergulz
5 months ago
Knowledgeable installers who were efficient and friendly.
Cortney Smith
4 years ago
Great service! Very professional. On time and reliable. Honest company. Robert is a great technician! I highly recommend him and A Quality!!
William Bozlee
3 years ago
Spencer Douglas was very professional and treated the job as if he was working on his own home. Highly recommend Spencer!
Prompt, Efficient, Reliable, Professional at all times.If you need your A/C checked, call them!! You will be very impressed!
Stephanie Allen
6 months ago
Fantastic customer service from the initial call through end of service.
Very detailed video showing the work reviewed and performed
Enrique Hernandez was very courteous and professional, I really value his advice regarding my heating and cooling needs!
Very professional business. I would definitely recommend this business to my friends.
I paid this company to install a new air conditioning unit for my home, when I saw they were only going to use 2 1/4 by 1 screws to secure a 4 ton AC to my roof I was more than concerned. When they were finished they turned on the AC, showed me it was cold and asked me to sign the papers, I asked if they tested the heat, the man in charge said AQuality does not turn heat pumps on if its over 80 because it will damage the compressor (it was 75 out). I'm an electrician, It has been policy of every company I've ever worked for to never leave the job without testing all functions. Needless to say I insisted they test the heat before I sign and the heat did not work. I thought the guy in charge was lying to me so I called the owner and sure enough it IS company policy to not fully test their installs!!
We have used them on two differnt properties now and had great service on both. Robert the tech that we have had is very good at his job!!
This company is so awesome I recommend them to everyone that needs their ac unit fixed. Enrique was very professional and polite and patient with me.
Had annual check on AC system, John is very friendly and explained couple questions that I had. Great service all around
Elaine Trujillo
4 years ago
Enrique shows a sincere interest in your issue and always has a solution to your problem that works both for your convenience and cost. I highly recommend A Quality HVAC. They are always quick to respond.
Stephanie Anthony
2 years ago
Spencer was on time and polite. He explained everything in detail. We will definitely use A Quality HVAC again.
Very prompt, friendly and had our air working again in a short period of time.
Very friendly techs. We have been a customer for years, Always been satisfied with their service.
Enrique did a great job during the quote process, prompt, knowledgeable, and quickly presented the options!
Michael Schenck
2 years ago
Excellent customer service; good value; service technician was friendly, well informed, top notch all around.
Very pleased...especially great that the tech could come earlier and clearly explained what needed to be done and did it fast and efficiently. Thank you!
Robin Rhoades
3 years ago
Manny explained everything he was going to do prior to starting the work. He showed me the parts that he replaced. He was very respectful and curteous.
Mr. Ming was highly professional, very polite, informative, and was able to provide thorough answers to all of my question. Great service!
Mitch did a great job! He had my AC going very quickly.
Robert supervised the work to install our new HVAC and furnace system.
He was very helpful, efficient, diligent, and thorough.
Alejandro Perilla
a year ago
The te h was delightful and left our system in working order. Highly recommended.
Ender Quinones
10 months ago
Chase is a friendly, professional, and excellent air-conditioning technician. Thanks Chase!Ender Quinones
Enrique did an outstanding job. On time, thorough, and excellent in communicating issues.
Mark Grochocki
4 years ago
AQuality was fantastic! They were on time, thorough, and clear in the description of all the work they performed. I highly recommend them!
Davanna Durham
a year ago
Enrique was awesome professional, on time, and friendly! Would recommend.
They’re responsible and take Care of everything and very professional
Great experience. Staff was on time. They know what they are doing. Checking, cleaning, report, everything was done on time. I'm super happy.
Cindy Stevens
4 years ago
Amazing service! On time, friendly and great service! Definitely recommend! Had parts on hand and he was quick to repair. Thank you!
Professional and knowledgeable techs will continue to use for future needs!
Veronica McCarthy
4 years ago
Responsive, reliable, friendly and the prices were very reasonable!!! They completed the job in a timely manner and the technician was awesome!
Arizona Alvarez
5 years ago
A wow experience. From letting me know when they are on their way to even a photo of who will show up to making sure everything was left better then when they arrived. Thank you!
Debbie Thompson
4 years ago
Our technician was very helpful.they sent him out the next morning.we had no AC in the house we just bought.well have new AC on mon. Morning
This is the most friendliest, prompt, honest, thorough and knowledgeable company I’ve been in contact with! Highly recommended!
Hector Sanchez
a year ago
Malach The Technician Was Skillful And efficient got us up and running in no time Very grateful on a hot day thank you
Heather Nickels
3 years ago
They did a great job and Robert was very nice and professional. Will definitely use again!!
Perry Contos
11 months ago
Jason was requested because of the excellent service he has provided.
Manny did a great job! He took care of a clogged drain line after a system tune up.
kevin sibley
8 months ago
Manny was very informative and professional
wonderful experience!
Lorrie Peters
11 months ago
Enrique was extremely professional, knowledgeable and polite!
Tech John Cary came out for inspection and repair. Sent text when was on way. Thorough and professional
This young man and the one with him were delightful! Polite professional and just so nice!
George Marengo
2 years ago
Great overall experience. Enrique is very informative and will explain everything you ask about.
Kristin Mercado
2 years ago
Manny was punctual and professional. He was very friendly and efficient.
Amber Montanaro
3 months ago
On time, respectful, and knowledgeable.
John Sexton, Jr
a year ago
Very professional and honest, explained provided multiple quotes with different options. Highly recommend.
james o'donnell
2 years ago
Very pleased with Enrique!!!! What a pleasant experience and very helpful!!! All our questions were answered and the service was great.
Very pleased with service from A Quality HVAC Service. Very professional and open about what is going on with your system and what you’re options are if you need repair.
Corey Christiaens
2 years ago
They are the highest quality professionals that are quick to respond and provide quality work. I recommend them to all my friends.
Manny is Very professional, time efficient
And definitely an asset to their company.
Manny was prompt and professional: explained what he was doing and did it without any fuss
Donnie Bolton
3 years ago
Good experience with technician Manny. Quick, professional and thorough. Would recommend their services.
Excellent customer service and very fast affordable work. Very genuine workers. Definitely recommend!
Spenser was very thourogh and did an awesome job. His report spelled out clearly what recommendations should be done.
Sparky Farkas
8 months ago
A/c didn’t work. Manny fixed it promptly and professionally.
Tracy Gonzalez
2 years ago
Manny was great. A Quality HVAC is awesome. I highly recommend for your HVAC needs.
Sara Koesters
2 years ago
Amazing honest service! They opening told us our issues and have given us time to think about our next steps.
Spencer Douglas was my technician and he was awesome. Very customer friendly!
Gloria Stephens
4 years ago
The customers service has been over and above. They always return our service calls immediately and never fail to send a service person out with out delay, even at the busiest of times.
Very straightforward and honest service and they help you with options if money is tight. Highly recommend
Summer Dawn Lang
2 years ago
Mitchell was very friendly and professional! A true pleasure to work with. Thank you!
Manny the technician was very thorough. He explained everything and did a great job!
Great customer service and very professional. Definitely recommend.
Maryann Bauer
2 years ago
All around great guy and did an excellent job if needed will use again
Enrique was very friendly and professional and answered all the questions we had and was very knowledgeable..
Cesar Cavazos
2 years ago
Mitch cary serviced my Amana system out and did great and answered every question I had!
Enrique did a great job on our A/C install. Highly recommend.
Sandra Delgadillo
4 years ago
Employees are always helpful and friendly. I have been using this company close to 5yrs and have no complaints
Arrived early. Great job and very personable
My technician Saul was not listed among the options but he did a great job servicing my unit.
Robin Anderson
a year ago
Great guys! Very thorough to explain everything. Bought new unit.
I particularly like the fact that they text us not only an estimate of arrival time but also a picture and name of the technician who will be arriving.
Great service and detailed explanation's of the work performed and HVAC status.
They installed a new A/C and heating unit ,did very good job.
Thank you for solving my problem.
Nice to know I can communicate with someone who will listen.
System works great.
Excellent information and service.
I thought I had a problem with my AC unit but turns out there was nothing wrong. Thank you for being honest!
Carter Hagerman
4 years ago
Great service. He even went out of his way to help me with my sprinklers!
Great experience. Fast, professional, honest, affordable. I will certainly use again.
Great communicator, no upselling, and worthy of giving my business to.
Ramon Martinez
3 years ago
Enrique was awesome and knowledgeable!! Very professional and quick.
Very friendly and professional. Would recommend to other people.
Shannon Speelman
10 months ago
Professional customer service. The tech was thorough in his explanation of the service today.
Helen Westbrook
2 years ago
Wylin was very professional and knowledgeable. Was on time and very courteous.
kevin zender
3 months ago
Job well done
Professional excellent service provided by this Technician today. Could not ask for any better results.
Pet Couture Unleashed
2 years ago
Super quick and reliable. Explained everything to make sure I understood.
Very professional, courteous, respected social distance. Highly recommended.
Great service. We're very pleased with the quick response. Thank you
Great service and on time with great communication !
Would defiantly would do business again with them
Called to get a quote on a new AC System Mitchell was on time and informative.
Sharon Pulver
2 years ago
We have used them for several years. Always dependable.
Great service and very professional.
Very thorough and appreciated the explanation with the service.
Melissa Collins
2 years ago
Came out to give a bid. Very prompt, professional and knowledgable
Excellent Customer Service!
Very professional demeanor. Excellent explanation of hvac services rendered.
gerry maillet
5 years ago
Very happy to do business with this company very well organized good job
Chase was professional, informative and friendly.
Barb Childers
8 months ago
Professional and friendly. Very helpful and recommended ways to sane money.
Lauren Mahoney
2 years ago
Mitchell was super friendly and professional :)
Techs were awesome! Friendly, knowledgeable and clean.
The techs were excellent
Scale 1to 10.....a definite 10
Enrique is awesome, will definitely call again.
Jennifer Hobeck
2 years ago
Mitch was honest and did a great job!
Kathleen Caldwell
3 months ago
Checked air handler for leakage
Michelle Ellis
2 years ago
Wonderful staff. Always helpful and knowledgeable.
been using A quality for 5 years wont ever go any where else
Michael Arendt
3 years ago
Would definitely recommend as the best AC company in Goodyear!
Sharon Pulver
4 years ago
Right on time. Very friendly and completed the job quickly.
Callie's Attic
a year ago
Great great service - thank you
Hands down best HVAC company around!
troubleshoot and winter service
Service was very accurate and helpful.
On time, professional, good natured, presented options without being pushy.
Christopher Culley
2 years ago
Very professional. Will definitely use again.
Mitch was Awesome! Friendly and fixed the leak!!!
Nice young man , did a great job !
Excellent quality work, great service also.
Courteous and very patient with all my questions.
David Webster
3 years ago
Always on time, good communication, technically very savvy
Very professional. Quick and efficient.
Alesha Asheim
7 months ago
Great service
Arrived on time, courteous, seems to know the system
Did a great job and fixed the problem
On time. Friendly. Efficient.
Philip Ivins (Lego Keelan)
5 years ago
Very friendly and prompt service!
swillima Williams
10 months ago
Professional job by Chase.
cookie whipple
a year ago
Very satisfied!
Claudia Lax
10 months ago
Very thorough.
Dan Woodward
4 months ago
Excellent attention to detail.
Elizabeth Kolstad
3 years ago
Very thorough, great job!
Ziggy Boganski
3 years ago
Good job done in a timely manner
LaVern John Kasemeier
3 months ago
Did a awesome job
Very knowledgeable and professional.
Only getting quotes right now.
Very nice an polite people.
Excellent service and professionalism!
Mallery Saverino
2 years ago
Very honest and prompt.
Very good service and very informative
Fantastic service, as always
Honest, friendly and respectful!
Bryan Caldwell (AZ Cub Driver)
3 years ago
Excellent and professional
Thomas Simpson (Thomas and Mika)
3 years ago
Polite, professional, and competent
John RATSO Gates
a year ago
Great experience
Dave Mccaskill
3 years ago
Very Professional!
Matthew Burke
4 years ago
Professional and personable
Excellent experience. Jared was very thorough & professional. He took a video of the system & explained what he did etc. I would highly recommend AQuality for your HVAC needs.
AWESOME SERVICE! Aiden did a GREAT job today for our AC Maintenance tuneup!
I really wanted my thermostat replaced as soon as possible with the near 100 degree heat. He made time to stop by and install the thermostat that day. Thank you Jared!! I so appreciate it!
A Quality was able to set me up with an appointment before the onset of the summer temperatures, and provide me with a definitive breakdown of my A/C situation. Their agency rep; John Cary did a thorough inspection of the A/C unit and was able to clearly relay - verbally and with video - what I’d be looking at in regards to possible repair/installation. Outstanding customer service experience.
Amber Hernandez
a week ago
Can’t praise Manny enough! Definitely a good asset to the company! Manny is so knowledgeable and goes beyond for his services to inform me if any repairs are needed. One of the best technicians and will never use a different company.
Enrique with A Quality was incredibly professional and knowledgeable. Highly recommend A Quality. Fantastic customer service.
Catherine Lara
3 months ago
(Translated by Google) Excellent. Thank you so much
(Original)
Excelente. Muchas Gracias
michael salcido
4 years ago
Michael Moreno
3 years ago
Charles Washer
3 years ago
Tyler Heppler
7 months ago
Doug Rickard
10 months ago
Paul Kucharski
a month ago
Rosalie Frankel
3 years ago
Alison Arendsee
3 years ago
Execute Create
a week ago
Jeannine Grayson
a year ago
marybeth snyder
a year ago
Kids Place Central
a year ago
Daniel Diaz
10 months ago
Jason Steiner
2 years ago
Israel Contreras
2 years ago
Jeanne Montgomery
3 years ago
lydia campbell
3 years ago
Suzette Gallegly
a year ago
Joshua thomison
4 years ago
Debbie Pheyffer
a year ago
Carol Silvers
2 months ago
Sean Ralston
5 months ago
Elizabeth Rimback
a year ago
Brad McDonald
2 years ago
Herb Williams
2 years ago
Adriana Fabila
2 years ago
Shea O'Donnell
a year ago
ALVARO PADILLA
a year ago
Melissa Varnadore
10 months ago
Lori Rohlinger
a year ago
Cindy Noble
11 months ago
Kathleen Briscoe
2 years ago
Mariela Chavez
10 months ago
Kymberly Trimble
4 years ago
Laura Dzygryniuk
2 years ago
Ronda Everett
2 years ago
Robert E. Walton Sr.
3 years ago
Beverly Carr
3 months ago
Alejandro Bautista
6 months ago
noah zuchman
11 months ago
Alan Grandbois
a year ago
Andrew Tarango
a year ago
Rochelle Lloyd
10 months ago
Keeley Keeley
3 years ago
brian cromwell
a year ago
Sheree Newman
8 months ago
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