Andrew Palmer

9 months ago

My family needed a new A/C unit, ours was almost 30 years old. We called Semper Fi and they sent out someone named John that same day for a free inspection/quote. John E. was very professional and respectful and even gave us an awesome discount for having military in the family. They offered to have a new unit to our house in less than two days, but my wife and I decided 4 days later.Blake and Mike came out, on time, and very professionally installed our new A/C unit. They even paid a lot of attention to smaller details in their installation. I was very impressed with this company and wouldn't choose any other.

Michael Fortune

a year ago

I installed some handy dandy wifi thermostats to help with cost during the summer. However, come winter, the heat would not activate. I had a 5 minute phone call to Semper Fi and had an appointment scheduled for the same day. Outstanding !!!Gabe S. arrived as he said he would and was professional and knowledgeable about his trade. Great customer service and the fix was a simple programming deal that was fixed in no time and the temperature checks he performed proved his work.Many thanks for the timely response, professional attitude, and knowledge for the fix. Semper Fi, Semper Fi !! I will definitely use Semper Fi in the future and this business will be my go-to!!

Heidi Halversen

8 months ago

We realized we had a leak from the a/c handler in the attic, on Saturday night. After calling several places that claimed to be available 24/7 only Semper Fi responded. They came quickly and had a solution for the long term and short term quickly. We have two young children in the household and they voluntarily brought in a portable AC until within two hours. The installation was flawless. The workers efficient and professional. They communicated every step of the way with us and gave us a great experience at every level from first call to them to completing the installation. I will recommend everyone I know to use Semper Fi

Sue Harshbarger

10 months ago

Words cannot express how grateful we are we called Semper Fi when our AC died a few days ago. Within hours of placing one phone call Abraham arrived at our door to investigate the problem. When we discovered we needed a new unit he provided a quote, confirmed they had the necessary inventory on hand and scheduled the install. Four days later MIke and Blake arrived on time working together like a well oiled machine. Six hours later they were done and we are safely under warranty for the next ten years. Although AC's aren't cheap we are grateful we found a reputable company that supports veterans. That matters to us.

Anne M Morrighan

4 months ago

These guys were awesome! Richard and Branden were my techs. Very polite and professional. On time and expeditious. They answered all my questions, explained the thermostat, and cleaned up after the install. We had gotten several quotes and Semper Fi offered the best warranties on parts and labor. Their price was competitive and we got a discount as a veteran. I highly recommend this company and will continue to do business with them.

Ann Satori

a month ago

We shopped around for the replacement of our 2 A/C units. I was pleasantly surprised with the quote and the 20% discount for military families was a substantial savings. Brad, the consultant, was polite, forthcoming and honest. He worked hard to give us the best price and we were able to afford to get our ducts cleaned as well. We even got a air purification system in both units. I can already tell the difference!!! They had the units in stock so the install was literally the next day. The install team was quick, efficient, polite and did a wonderful job. They had both units installed in just a couple of hours. The clean up crew showed up about and hour later and took away all the mess. Did I mention they beat the competition's price by nearly 30%!!!! They even do all the paperwork for the warranties for you. AMAZING! I can't recommend them highly enough but get your own bids....then call Semper Fi. The whole experience was OUTSTANDING!

Robert Lane

7 months ago

Had Richard and Brandon install my new HMH7 18 SEER 5 ton heat pump today. They did an excellent job running the plumbing to and from the air handler, brazing looks good, insulation and attention to detail are all there. The air handler had to be assembled in the attic and they made it look easy. Installation took about five hours. Installed my new thermostat and programmed it for me. New A/C unit is cooling the house down very quickly, I have been using SemperFi for a few years now and they keep doing a great job. Pricing was very competitive for the new HMH7 system, its a very attractive unit and gets excellent ratings. I am very happy with the installation and the two gentlemen that came to install today. Thank you Richard and Brandon.

Roger E

5 months ago

I had a complete replacement of my heat pump system (which was 26 years old). I chose Semper Fi and it was truly an exceptional experience. Although I am a USMC Vietnam Veteran, my decision to choose Semper Fi goes beyond just their Marine Corp heritage.Billy K. came to provide an estimate to replace my existing system AND explained what needed to be done to ‘fix’ the issues of the ‘track rat’ installation done by the original contractor. He was clear and concise with his explanation of all the work, his dress code and appearance are a very positive reflection on the company and himself (and the Marine Corp). I won’t go into the details of some of the other companies’ representatives, but rest assured it wasn’t pretty!The installers were Boomer and Michael…they were efficient and extremely courteous. Tarps were placed throughout the house to protect the floor. Patiently answered all my questions without a single hint of being inconvenienced. How courteous? One of the installers (will remain anonymous) had to ‘drop a deuce’. He asked if he could use the bathroom and before I had a chance to respond he said, “I can go to the store”. I was really amazed at his suggestion! No…I did not make him go to the store to do his chore! Their cleanup was superb and everything, especially the new thermostat, was explained thoroughly.Although price is certainly a factor in any expenditure, especially one of this size, it is not necessarily the most significant and/or the only determining factor. I evaluated my choice of Semper Fi on price but focused on the value I felt I would receive for the dollars spent. I truly feel, all things considered, my experience and value received choosing Semper Fi far exceeded my expectations!

Brad Schirmers

8 months ago

Semper Fi AC installed two full systems to replace our original worn out units.They did a great job and we had a couple small issues after installation and they promptly took care of them!I highly recommend Semper Fi AC!!

SaJ Jonz

7 months ago

Purchased my 2nd AC unit from this professional Company this year. 1st was in start of July when my In-laws unit when out and we needed something done asap. Terry visited me and I told him my story of needing help with this issue immediately. Terry was nice enough to get right to the point and gave me a decent deal on a unit and it was installed 2 days later. A few months later my AC unit was giving me trouble so I did my due diligence and had 3 different quotes and Semper Fi had the best and most honest price. One thing that drives me insane is, when you get quotes and Companies bash each other and that is what happened with the other 2 Quotes. I know when purchasing a Heat Pump one of the most important thing to look for is GOOD installation. Well we had 2 amazing guys that installed our unit (Josh and Fransisco), These guys were Fantastic!!! They had to crawl up a little whole in my ceiling and take out old handler and get new one in and these guys were meticulous. It took them over 8 hours for the entire install but they did it right and with care. I will always call this Company 1st for my AC needs!!!

Nicole Carter

8 months ago

After a week of no A/C on the 2nd lvl Semper Fi Heating got us approved and is replacing the one unit and when the other one comes in they'll bring out the 2rd unit and replace that one. A/C in our bedroom is going to feel so nice and cool ? Thank you Semper Fi Heating and Cooling!!!!!! Customer for life!!!!!

Stephanie Myer

a month ago

We just got 4 new units installed at our house and couldn’t be happier! They came out within a day for the initial inspection, then were ready to install all 4 units in a few days!We got the top of the line and the pricing was great. No hard selling either.We went with them because of their connection to the community, military, and veterans!And we so appreciate their kind gift basket!

Kort G

a week ago

Our family has had multiple new units installed at two separate properties as well as maintenance on the old clunker units we had before. I have had plenty of dealings with other companies before Semper Fi but after our first visit, I knew we would never call another business again. Each unit we have purchased, Semper Fi came in under the total cost of Parker & Sons, Goettl and Penguin Air. They even offer veterans/first responders discounts including on new units! Their install teams are even so thorough that they laid down a sheet over the carpet so as not to track anything through the home. I even recommend their financing through Good Leap, it truly is 0% interest terms if that’s something you require. You will never meet a bad attitude at Semper Fi, no slick salesmen or bologna you don’t need. If you have questions, they will give you all the resources for your own fact-checking, as they have nothing to hide. When my mom’s old unit went out in the dead of summer, they drove out a portable unit to keep her cool while they were ordering a part they’d need for install. My unit was already in warehouse as they have a huge stock in hand. I cannot say enough about this company, I only wish we had found them much sooner. This old house hit 74 degrees in 30 seconds! It’s never ever been this cool!

John Cusick

a month ago

My first interface with Semper Fi was Michael, the sales and service rep. He was friendly, knowledgeable and answered all my questions. He took some time back in his vehicle, after assessing my needs, to figure the right capabilities, size and best price scenarios to meet my needs.Within a couple days Richard and Brandon showed up to do the install work. They were also helpful, listened to my concerns and were very friendly, accommodating and technically proficient. It was clear that they had high standards and took extra care to get everything done just right. Really nice to see people who go the extra mile!Thanks to all at Semper Fi!

Kelly Baker

2 months ago

Great customer service! I knew my HVAC was ready to be replaced. Ty came out to conduct a diagnostic check and verified what I knew. My unit was replaced in 3 days with no pressure. Thank you, Ty!Installation was completed by Jay and Drew, who did a phenomenal job, and within a few hours, the new system was up and running. Thank you, Jay and Drew. You guys are the super team!The crane operators did a great job, too. Well done, Semper Fi !

JOHN

3 months ago

Water heater replacement..very happy with the service. Very quick, same day estimate next day installation. Tech was great . On time, communicative. Great receptionist..very pleasant over the phone. Can't say enough about the technician, he did a great job and was very accommodating so close to the holidays and with my work schedule. I would definitely use this company agian. I would refer this company to others I know .. .Regards

Carl McCauley

3 months ago

We called Semper Fi out to diagnose an issue we have with poor heating into a bedroom in our home. The tech showed up on time. He was professional, and asked me questions regarding my problem with our heating. He went up into the attic to inspect the heating unit and ducting. He told what the bedroom in question is the furthest away from the furnace so the duct work has to travel the furthest to reach the vent. He gave me some options to make the system work better and was honest that we may still not see much improvement. So at least we know we the room is colder than the rest of the house. I have Semper Fi perform the annual inspection and maintenance on my heat pumps. It’s always straightforward. If something is needed the tech explains why. In addition Semper Fi is a veteran owned company and the provide a 10% discount for veterans. I highly recommend and endorse Semper Fi Heating and Cooling.

Sandra Ortega

9 months ago

My experience with Semper Fi was ridiculously Awesome.. Starting with Brandon M. who helped me with the financial part and of course Fernando G. And Chris who installed my new unit. Very professional and respectful..answered all my questions. My installation date wasn't until Monday but thanks to Fernando G and Chris they made out on Saturday. I really appreciate you guys ? The struggle is real when you don't have AC. I recommend Semper Fi to everyone!!

Colton Barry

6 months ago

Brandon did a great job on the initial inspection and was very knowledgeable and friendly. Fernando and Oscar did a fantastic job on my new hvac unit install! They were on time early in the morning and finished early afternoon. They also helped me install a new thermostat which works so much better than my previous one. Overall, I’m very happy with the service that was provided.

Kim Dornsife

4 months ago

After calling several other companies Semper Fi was the quickest to respond with a detailed reasonable quote. The needed electrical work was done the following day and the new AC/Heat Pump was installed the day after that. From the telephone contact to the sales to the install they were professional and informative answering all our questions with patience. Brad gave us a great deal and Jacob was a dedicated installer who stayed late until the job was done after working all day by himself. Jacob went above and beyond not only installing the new system but cleaning up, removing the old unit, repairing the ceiling where the old unit didn't match up to the new unit and they're sending a drywaller to repair some drywall that got damaged when removing the old unit. The new unit surpasses our expectations. Our house is finally warm. Can't wait to try the AC this summer. Their service plan is wonderful and warranties are better than their competitors. I highly recommend Semper Fi heating and cooling for any HVAC needs.

Estelle Onofrietti

6 months ago

This company knows the meaning of the word SERVICE, I feel fortunate to have found them. I've had my old system replaced, and serviced. They are reliable and pleasant to deal with. I think enough about their integrity to have recommended them to my son who has also had them replace his unit. From the phone personnel to the technicians, everyone is pleasant to deal with and very competent.

Kassie

4 months ago

This is our highly recommended go-to for all HVAC. I've never had anyone from Semper Fi that wasn't amazing. We'd been having issues with the heat and Josh was able to educate me, find, and fix the issue on the failing system until we could get a new unit put in. The new unit was installed quickly, efficiently and we're up and running in less than a day. The install by Jared and Leo was great, really nice guys and on point. We've had horrific experiences with a few AZ contractors... and guys like this is why we'll stick with Semper Fi! Really refreshing! :) Thanks, guys!

keli namuth

5 months ago

I'm not someone who generally reviews a company but I had to this time. I really appreciate that the Sales Technician (Bill K.) that came to our house to give us a quote on a new heating/AC unit talked to me and didn't ask if I needed to wait for my husband. He explained everything in detail to me and then when my husband got there I was able to explain it to him because I understood. This had a great impact on me and helped my decision to go with Semper Fi Heating and Cooling. Thank you Bill, I greatly appreciate it and I'm excited to get our new unit.Keli

Dawn

2 months ago

I was impressed! Andre came on time, was friendly, and fast. I had originally called to just have maintenence check and clean. He found 1 issue and suggested that I put a surge protector on. He even got me a great deal. I am extremely happy with both Andre and the service he provided. I will be calling for him again, when needed. Great Company!!

Tim Connors

2 months ago

Sempre fi sold and installed my Goodman heatpump and a c unit in 1 day..GREAT people very respectful courteous and attentive people..GREAT heatpump quiet efficient and fit perfect...veteran owned and operated. They gave me great discounts and I am very happy with everything they have done for me

Caleb Moldrem

7 months ago

Our 21 year old AC unit went out on us mid summer and Semper Fi was able to get someone out same day to repair it. We were so impressed with the professionalism and responsiveness that we ended up purchasing a whole new unit through them. We’re very pleased with our experiences thus far and will continue to use them moving forward.

Donya H

6 months ago

Few years ago we used Semper Fi during after hours on a weekend. We had issues with the AC and our home warranty sent out the worst company who said nothing was wrong and didn't even look. So when the AC went out the next day called Semper Fi. They fixed it-needed a blower. However the next couple days it still didn't feel like it was blowing hard. They came out again didn't have to wait long, and replaced that blower (said the new one installed was bad). Fast forward a couple of years later we wanted to replace our AC unit/furnace. We had an idea of the price we were wanting to spend. Their quote was close (pandemic increased prices everywhere for new units). We were happy with the price and the warranty and decided right then and there to use Semper Fi. They got the job done and were professional. We recently had to have them come out bc our thermostat went blank (the unit isn't 1 yr yet). They fixed it promptly- it wasn't a mechanical issue we had a clog that was delaying the draining and drip pan filling up. The new AC's have a fail switch to prevent flooding from an overfilled drip pan. This made the thermostat go dead. But when the water was able to drain again the thermostat turned back on. The technician cleared the clog and everything is running smoothly again.. We've been happy with this company for the past few yrs and happy with our new unit. We also are definitely saving monthly on our electric bill too.

Thomas Ford

7 months ago

Brad came out on 8/3/2022 for a service maintenance check on our HAVAC system. We want his boss at Semper Fi to know that he is a great asset to the company!! He was polite, professional and extremely knowledgeable! He showed us pictures of our unit and explained his diagnosis. He was very patient and answered all of our questions. He went over options with us ranging from pricing to repair our existing old unit, to installing a new more energy efficient unit. He discussed the financing options they offer for the new unit and also made us aware of Semper Fi’s military discount. We decided to replace our old unit. He followed up with us the next day to see if we had any questions regarding the finance process. He worked with us and the finance company to get us approved. Thank you Brad for everything and going the extra mile, you were great to work with!The installation was scheduled for 8/9/2022 and the installation technicians showed up as scheduled. Doug and Chris were also great! They walked us through the installation process and kept us informed throughout the installation.From start to finish, we had a great experience and highly recommend Semper Fi! They are a very professional company with an outstanding customer service model. A huge thank you Semper Fi to your entire team and we want to thank each team we interacted with for your outstanding project management and your superb work ethics!

Kelly Sullivan

8 months ago

Semper-Fi Heating and Cooling I just wanted to thank you all... Travis, Fernando, William and Stephanie for helping me with this big girl purchase!First encounter was with Travis. He was the gentleman that came out to service my old unit. He was very helpful. I didn't get the feeling that he was just trying to get me to spend money. He told me my options and I felt pretty confident I needed a new unit since it was 12 years old.Stephanie was wonderful. I was deciding to go ahead and do the new unit and I set up service with her. She got me in the following week. She had different days for me to choose from. I took the first day off that I had to get the unit installed. She told me the options of financing if I needed it.Let's getFernando and William were my installers they were very mindful that I have two cats and they made sure that they close the doors as it came in and out and that means a lot to me. Because my older girl likes to adventure outdoors when I am not looking! They were both very friendly and very professional. They explain things you took care of everything and they cleaned up after themselves.It was a wonderful experience! I thank you all from the bottom of my heart! I highly recommend Semper-Fi Heating and Cooling to anyone and everyone!

Carole Warren

2 months ago

My husband and I help his elderly mother maintain her home. Last year I made an appointment for them to do a repair on her heat pump. We loved the service. In the fall, I called to schedule a service for her heat pump. Again, their service was diligent and done with expertise. Today I called to schedule a six month service and was told that I was not allowed to make the appointment. The scheduler told me that my mother-in--law needed to call me. Frustrated with the change in procedure without an explanation. There are plenty of helpful HVAC service companies to call.

Jessica Sorensen

4 months ago

I wanted to give a shout out to the service tech Andre Hovsepain that was at my home today to do a minor repair that a previous tech was suppose to fix couple months ago. Andre was prompt, very courteous and fixed issue quickly. Almost all of the techs that I’ve had out to my home last few months for a warranty issue have been great and one of the reasons I am giving Semper Fi four stars. The lack of communication with the office staff to clients and to the staff they’re sending out is something to be desired sometimes along with their high labor charges that they try to zing you with even when a part for a 2 1/2 year old ac unit is under warranty is what keeps me from giving it five stars. But today I was very happy with the service that Andre preformed and hopefully sempifi appreciates the good service techs that help make up for office staff and labor/service charges

Dennis “Dac” Coleman

2 months ago

Ty was very professional. Everything was inspected and tested.Installed a surge protector and a 5-2-1 system saver…..prevents a full load start up…less stress on parts.Made sure I understood what was done and how things worked.Very satisfied and will use them for all future needs.Much respect for this company and the Honor they have for vets and the USA??

Georgia Shaw-Holden

4 months ago

Mike and Blake came on time with my new heat pump. Took out the old one. They pulled out the large old ducting that was under the house which was full of many big and little holes. They were here many more hours than planned, installed the whole new duct work underneath, installed the new heat pump, new thermostat.They were here way longer than was the plan. There was never a harsh or rude word, they worked well together. They were kind to me. They are wonderful guys.Thank you so much.

Linda Newman

6 months ago

As being the very lucky recipient of the Semper FI/Channel 12 sweepstakes, I would like to say what a pleasure it was to have such a professional company install a new heating and cooling system in my home. The office rocks from scheduling the initial inspection, to the installation they were professional, helpful and kept me informed. The new system was installed on October 14th, they were on time friendly, very professional and hard working. They kept me informed about the installation, took care of everything and they cleaned up after themselves. It was a wonderful experience! I cannot thank you enough that I will not have to worry that the old 16-year-old freight train of a unit I had will make it through another Arizona summer. I highly recommend Semper-Fi Heating and Cooling to family, friends and everyone else who asks for a recommendation! Thank you all at Semper Fi from the bottom of my heart! My go to company for all future AC needs!!!

Corey Peterson

a week ago

JOSHUA came out to my house and gave me an estimate for a new AC, he was thorough and direct with regards to what would best suit the house. The quote from Semper Fi came in 3K less than my earlier estimate for a higher seer rated system. Less than 24 hours later Bill and Justin arrive and complete the removal and installation with out any issues. Bravo Zulu to the team for a job well done.

Patti W

a month ago

Love this company, they are honest, friendly and very helpful. They made me feel that I was important and went over and beyond to help me. I loved Dalton, my tech (Dave) he was up front and honest, and Chris and Luke that did the installation were great, they stayed all day until dark to make sure it was done right and to my satisfaction, thanks to all

Leah Martin

4 months ago

Tom came by today for my annual system maintenance/ tune up appointment and as always, was professional, friendly, courteous and educational. He made sure I had what I needed to keep my system running in optimal condition for years to come. He was considerate about recommendations for further improvements and understanding of my need to prioritize urgent items over wish-list items for the future with no sales pressure.

Lawrence Kevin Johnson

2 months ago

Semper Fi Heating & Cooling came to our home at my request and provided a fantastic quote to replace our 22 year old HVAC system. A crew of two returned the next day and installed a new 4 ton capacity system. Everyone was honest and professional. I had a great experience and could strongly recommend this company!

Kenneth Moss

4 months ago

I am on the monthly plan where they check the heat pump in the spring and fall. In this visit the technician saw unusual numbers. Rather than telling us we needed to fix the problem he suggested additional testing. The next day two technicians came out diagnosed the readings and assured us all was fine at no additional cost. I appreciate the diligence of the first technician and am relieved no repairs were required. Satisfied customer.

Mo Man

a month ago

Semper Fi inspected my heating/cooling system and told me that even though it had exceeded its normal lifetime, it may go a little another year or possibly two. With their great incentives, I decided to replace the system. They replaced it with a unit that has a 10 year warranty and a much better efficiency rating that will save me a lot on future utility bills. Installation was timely, and the cleanup was excellent. A five star company to deal with.

Phil Roberts

5 months ago

So we had a bad motor go out on our HVAC to our home. Ryan was the service tech. He was prompt, professional and courteous and diagnosed the problem.Our motor was bad but showed us that our compressor although working was in bad shape.So we talked it over and decided to get a new unit. The one we had was nearly 15 years old.Within 90 minutes Tito and Josh arrived and soon we had a new AC Unit all working!Everyone was great! Tito & Josh knew exactly what they were doing and Ryan explained everything to us.Definitely recommend Semper Fi AC service!

D C

2 months ago

Very responsive, installation was done on time at quoted price, also a bonus being retired military they give a military discount.The installation was done in a mobile home. Installation was unusual with very little crawlspace underneath, but they worked to get everything in place and the system works great.Another bonus are the free system checks for the first year.I’ve had multiple houses, and Semper Fi has been the most responsive and professional company I have dealt with.

Diane Jarvis

4 months ago

Very professional HVAC system replacement with a new thermostat. All employees were pleasant and polite. Not an easy job, they had to use a crane to remove old unit and place the new one. We highly recommend! And the military discount is much appreciated.

Stephanie Verardo

2 months ago

I cannot recommend Semper-Fi enough. This is an exceptional business with equally exceptional staff. Not only did they save our boiling butts last summer after another company performed maintenance on our A/C and our system, quite literally, exploded and stopped working, but they also installed a new HVAC system after uncovering our compressor was not too legit and was about to quit. They were communicative, friendly, and ensured we were comfortable with pricing before we scheduled the installation. The new system installation took about 2-3 hours and the install team made sure we knew what to expect, how to use our system, and any next steps or questions about warranty, etc. I will HIGHLY recommend them to anyone and will continue to do business with only them.

Princess Daisy

6 months ago

I had a new system installed in April 2021. In May 2022 the tech a warranty issue that needed to be corrected and he did that. Soon after I started having some issues with the cooling. Multiple techs came out and fixed the issue only for it to return within a few days. So managers Terry and Tito came out to resolve the problem. They took the time and went thru everything and made sure that everything was fixed correctly and was working properly before the left. I have received to SRP bills since and each has gone down, both being cheaper than last year. Last years bills (with the new system) were FAR cheaper than my old system. Everyone at this company has been great to deal with, super professional! A real person that is always pleasant answers the phone when I call. That alone is wonderful. I have been totally pleased with service I have received.

John DeLano

4 months ago

They did a great job installing our new AC unit and we're very professional. They really care about their customers satisfaction. Had a recent warranty repair and we're very reasonable on the labor charge.

Slow Drifter

7 months ago

First things First, Stephanie in the office rocks. She completely and totally took care of customer service for me. Had a new AC installed by Tito who did an excellent job. A larger return air was not completed that day as it was not on Tito's W/O. No worries, Steph took care of everything with a cheerful, positive attitude (Thank You). Tyler an Jeremy showed up this morning and installed the upsized return air ducting. Their work was very professional also and they are very likeable, good guys.Everything was put back the way it was and the job area was cleaned before they left.Happy repeat customer.

stu kancigor

6 months ago

Matt came out and was awesome. He worked hard to tune up our AC. It wasn't easy as the location was in a tough spot to get to. He was thorough and gave helpful hints. I highly recommend Matt and Semper Fi. They live up to their name.

Kara Hildebrand

2 weeks ago

I am extremely pleased with the service we received from Semper Fi. From the ease of booking an appt on their site to the install. The technician. Aaron, was on time, friendly and knowledgeable and the instill team, Robert and his crew were fantastic. I recommend them to everyone I know. I didn't even question that they were giving us a good and fair deal!

Tim Ernst

6 months ago

This is my 2nd full AC split system install in 15 months. I called Semper Fi back because the service and quality is great.
The onsite techs, James and Michael were on time, professional, easy to talk to and quick workers. Total install took about 6.5 hrs. All is working great. Thanks guys!

Fred Allgower

7 months ago

Semper Fi performed the installation on our new Central Air Condition system and it was flawless. The work was timely and the unit performs as advertised. Two thermostats were installed by Tito and the Honeywell WiFi units are working great. Tito was very professional and a pleasure to know.

Anne Padilla

5 months ago

I had my new AC and heating system installed today. Installers were on time, courteous and thorough. The unit I purchased was the best value given the R rating and full warranty. Highly recommend.

New Age Cinematics

2 months ago

We use them for the USA plan, we love the fact it’s a veteran owned and locally operated business that take care of us Vets, first responders and our families with 20% off! When something breaks on my AC unit, they come out quickly and replace the part since I’m in the USA plan! Not to mention they come out twice a year under the plan to do a Tune up! Has saved me so much money!

James Vorpahl

a week ago

Great company to work with they are professional and efficient. We had them replace two ac units for us that were 20 plus years old. Before replacing the tech we had service the old units. Explained what was going on showed us pictures and videos of what our units issues were and explained what our options were if we wanted to repair the old ac units.

Vicky Heath

3 weeks ago

Our unit was way to old to fix. The service tech Remington was so thorough and professional. He gave us such a great deal on a new unit. I would highly recommend this company. Let’s take care of our veterans.

Sarfraz Ahmad

3 months ago

I had a positive experience with Semper Fi Heating and cooling. I had a new heating and cooling system installed. Both installers (Fernando G & Francisco C) were pros! I was very pleased with the quality of the work and the clean up afterwards.

Bob F

4 months ago

Cannot TRUST! Completely missed the mark. Cannot believe a Marine would deceive an old Marine. Elderly Marine who thought Semper Fi must be good and honest. We say neither. Requested AC inspection - Technician Spun a yarn to say a completely new system was needed $4,000 +. Either Completely dishonest and deceptive at worst [wonder if the techs aren't on commission...hmm?] or Incompetent at Best. Was a circuit board total repair under $300 described by Honest tech as AC 101, Any new AC tech should have caught. Shame.

Scott Whisler

5 months ago

Customer service (sorry, forgot her name…Meghan, maybe??) scheduled my appointment for a three hour window. Technician (Kyle?) texted when on way, showed up at the scheduled time, did his work quickly, taking pics of what needed attention and showed me items of concern.I’ve not had better service from ANY company. I look forward to a long relationship with semper fi.I wish every company had customer service like this.I had great service from the moment they answered the phone, to the moment the technician left my house.Ethics are rare now, and this was a pleasant surprise.I highly recommend this business.

M BThompson

4 months ago

Semper Fi’s team was incredibly professional and courteous! We are very pleased with their sales and service thus far! They were attentive and helpful with any questions! All their commitments have been on time and done with excellence. Go Semper Fi!!!

Jorge Jimenez

4 months ago

This morning Fernando G. came to my home and fixed an issue with our heating system. He showed up early, was vey friendly and professional, he kept me informed throughout the whole process and even cleaned up the work area afterwards.As a former Marine myself, I’ve been nothing but impressed with Semper Fi, their business practices and their top notch staff.Hats off to Fernando, for his excellent service, knowledge of heating system and attention to detail.

Gloria Johnson

a month ago

Service was exceptional from the very reasonable cost quote to the installation by very professional guys. We got a complete new heat pump unit. Would highly recommend Semper Fi to anyone.

gabriel perez

4 months ago

Last summer I called them to look at my AC unit… they said I need to replace it and it would be about $14,000 with my military discount… my daughter was talking about this in line at the store and the cashier said to call her brother because he has an AC business he started. He came over, inspected it and all it needed was a recharge…. Please Don’t trust these guy and get a second opinion.

Nathan Shaw

a month ago

Very quick scheduling, what was originally a next day appointment turned into the same day for an a/c check and tune up. The tech was thorough and was honest about all the issues which I knew my system was on its way out. We pulled the trigger on a replacement system and was scheduled the following week. Everything was replaced except the duct work and it is a nice system with a clean install.

Kat Ocean

2 months ago

Top notch company and install team were awesome! Never left me guessing. Office management and team contacted me every step of the way. Efficient and professional HVAC replacement. Y'all rock. Thank you Semper Fi!

bryan mardak

4 months ago

Incredible HVAC company. From quote to install this company was top notch.Two of the nicest install guys you’ll ever meet. Clean, efficient and quality work.InstallersFernando GIsaac S

Michael Aanderud

4 months ago

Had a new system installed. Crew was on time, completed the tasks in a well coordinated manner. Crane was on timeAnd task completed in an orderly manner.Clean up crew was on time, and old system was removed on less than 10 minutes after the installation.Original review:Very fast emergency response.Less than an hour.On to the repair, no up selling, just a let's get you in a cool house. The tech had the repair complete in less than a hour.I would recommend. And will use this company again.12 Dec 22.Unit was serviced for a emergency condition.The tech was prompt, clean and courteous..He listened to my input, and corrected the condition to my satisfaction.Painless and enjoyable to get a personable technician that asks questions if needed, but listens to the customer.Recommend pay raise for the technician.

John Lotysz

2 months ago

Semper Fi did a great job. Remington the service tech came on time, was very professional and explained what he was doing in a very professional manner and in terms my wife and I could understand. I will not hesitate to call them again!

Clare Canepa

4 weeks ago

So glad we called these guys!Came to take a look and repair all within 2 days of the initial call - they were on time, very communicative to keep us in the loop, saw the issue through to resolution and gave us tips & tricks for the future.Will definitely be using them again! Thank you Wayne & Blake!

Harold Hawken

2 months ago

Hello — for the past 2-3 months, my HVAC was running constantly. The problem seemed to show up when I switched from cooling to heating prior to winter.Aaron from Semper Fi arrived and immediately diagnosed the problem. It appears a wire in the thermostat was not placed correctly causing the fan to run all the time.I am grateful that Aaron helped us so quickly. Hopefully, our power bills will decrease.Thank you, Aaron!

Slendy Pool

2 months ago

My fiancé and I were pretty impressed when we got our first service that we signed up for the yearly membership! Only we weren’t told that our second time around for our monthly checkup that we were going to get someone who is going to lie to you about your system and try to up-sale and tell you you need $5,000 in repairs! We had a second opinion from another company and Semper Fi had left a panel unscrewed where it would’ve damaged our system, and we only had one part that needed replaced costing only $500. What a joke that you’re having your guys try to scam your customers. SO unprofessional!

Mayor Jerry Peterman

2 months ago

We had a new system put in and everything went great. Hector and Jesus was our installers and really did a great job. Viking Strong replaced the attic staircase that looked great. Thanks again for the great service!!!

Bertha Walz

2 months ago

We were Very please with everyone we dealt with. We called, they came at scheduled times. Very professional. From sales, electrical and Installation. Thank you Bill, Matt, and the Father Son team of installers. People in the office answered right away. It was 5 Stars from start to finish. A+++++++++

Janet Yocom

a month ago

We were very pleased with the 2 men who installed our A/C unit. They were very polite and professional. They explained how the thermostat worked and made sure the unit was working properly.

JulienTD

2 months ago

Ty was great. He was very personable and able to fix our problem. However pricing for our issue was steep. He repaired the low voltage wire, and we were charged 400 after a discount. Service was great, just disappointed on pricing. Most likely will go somewhere else in the future because of it.

G O

a month ago

The secondary HVAC unit on our house gave up after 17 years. I did my due diligence and called 3 different companies. This was a specific install, because the air handler was a pancake unit in the ceiling and they aren’t readily available. After getting a couple of quotes that seemed ridiculous, Bill from Semper Fi suggested we go with a mini-split. (The old unit was pretty much heating and cooling one large room, which was an addition to the house.) Brilliant idea Bill! And much cheaper and more economical. No other installers had suggested this. Bill gave us a great deal and because they had a cancellation, they were able to install it quickly. The installers, Christian and James were very professional and knowledgeable and did a great job. I felt bad for them because they had a horrible time getting the old pancake unit out of the ceiling. Bill even recommended a drywaller, who was also fantastic. (Matt from Viking Strong. We have since used him again for another job.) We would definitely use Semper Fi again!

Mark Senich

4 months ago

Stay away. Worst AC company I have ever dealt with. Called to repair heating system as the thermostat had no power. Guy arrived looked at the unit and said I need a new one as it was 14 years old. Showed me pictures of some other unit, not mine. Told him no. He said he could try new high voltage fuses and contactor, told him to try that and see if i have power. He went on the roof for 30 minutes or so, came back and still no power to thermostat. He then charged me astronomical rate for replacing fuses and contactor and left. I had to call another company to come fix. This next guy came, allowed me to come watch what he did, and found the high voltage fuses had not been replaced, they were old, and 1 was blown. He replaced the fuse and now everything worked. Dont know what the guy from Semper Fi did, but it is obvious he just wanted to scam me into a new unit. Next stop is to BBB to report this terrible company.

Brandon Esquer

a week ago

Called sempre fi to diagnose my ac as it wasn’t cooling. Tech Clayton arrived and diagnosed the issue. Expressed concern and discussed with my wife and I a new unit is required. He did not give up and did everything he can to make calls and make a very affordable finance option for us! Was very professional and expressed concern and was much appreciated! 2 days later techs arrived and installed our brand new unit. As they were very professional and answered all questions! We cannot ask for a better experience ! Our house is now cooling and we will get through this 115+ degree summer weather thanks to semper fi!

April Elizabeth

a month ago

I cannot express how grateful I am for Semper Fi. After having over 2 years of multiple issues and hundreds of dollars later and no long term fixes with my newly installed HVAC working directly with the company that installed it on my brand new construction build; Aaron from Semper Fi was quickly able to uncover any underlying issues of why my unit has not been working properly all this time, and then fixed it same appointment! My unit went from basically not working at all all this time to working too well. Aaron was impressively proactive and was also very courteous, personable, amd trustworthy. I never felt like I was pulling my teeth out making sure there wasn't a bandaid being slapped on again, and he even went back again to make sure the system was solid again before leaving. I've never had any great experiences before; needless to say, I won't be recommending any other heating and cooling companies to anyone over them anymore..

dbled999

3 months ago

Chase responded to my service request within a few hours to check my ac and heating and give me a quote for a duct cleaning. He was extremely professional, polite and straightforward with everything. I appreciated his demeanor and customer service.

Mike Casady

4 months ago

We had to buy a new a/c last month and it was so loud in our mobile home. Then they had to replace the compressor, and then added a compressor blanket. It did reduce the noise a little, but is still noisy inside.The techs say they will check with their manager and get back to us re the noise, but we never hear back.(We never ever heard the unit make noise inside the house with the system they removed). Now we have a/c noise that even the techs say is loud.

Kim Mandel

4 months ago

We purchased two new air conditioning/heating units six months ago. Everything worked perfectly. However, when we tried to turn on the heating recently, we had difficulties. Blake at the main office sent their technician Darion to help. He resolved the problem promptly; worked efficiently and was very courteous. Both Blake and Darion are a credit to Semper FEI.

E.L.

3 months ago

Do not use this company. The proof is in the reviews. Don’t let the false 5 star reviews bury the truth of the honest 1 star reviews. Go to every 1 star review and read the truth as I’m not the only who’s had the same issues. Look deeper and you can tell they have their staff counter the 1 stars by having them submit false 5 star reviews. They completely damaged my home and sold and installed the wrong system Twice. Glad I contacted my lawyer so I could finally say the truth about this company. Nothing close to always faithful or Semper fi about this company. Keep flagging and deleting my review cuz I’ll just keep posting it. This ole man has the time.

Victoria Earls

4 months ago

This company was so easy to work with and I will set up seasonal maintenance with them. Everything was so easy and professional. Brand new ducting, thermostat and Heat Pump system. I am cozy warm! Thanks Semper Fi!

David S

4 months ago

Used them before and they did the job they were paid to do.Received a call about wanting to get service, set up an appt. 3 hr window and they never called or showed up. About 2 hrs after appt. time they called me and I didn’t want to hear the excuse so I just said you didn’t show up or call so cancel appt.I will find a company that actually shows up or calls if there is an issue. There is no excuse for this. I owned my own company for 7 years and would never allow this to happen.

matthew helton

3 months ago

Bill from Semper fi was super helpful and timely in getting our heat pump back up and running. When diagnosing our issues, he gave us good information on what was going wrong, as well as options to help us prevent them in the future. Great customer service!

R Scott Lord

2 years ago

We just had Semper Fi Heating and Cooling install a mini-split in our 4 car garage and shop. Bill with sales came out to our home for a custom quote on the same day we called. Dustin and Tj did a great job with the install of the head unit and compressor. They were neat and cleaned up the job site when they were done, very professional. It has been less than 72 hours since we called and we are already enjoying COOL and CRISP conditioned air. We highly recommend Semper Fi and look forward to them performing regular maintenance for all 3 of our systems. Thanks Scott Oorah

wendell davis

3 months ago

Was trying to get a quote on some duct work. Semper Fi came out and said A/C unit was leaking Freon and wanted to replace unit. Two other company's came out for quotes (I also asked to check for leaks) and neither one said the unit was leaking. I did not have the A/C unit replaced. That was 2+ years ago and A/C unit is stilling running without issues. I would not trust them.

Fred Ford

a week ago

Called for an a/c check up 4.3.23 and given appt for 4.13.23 Received call today 4.12.23 and told our appt had to be cancelled due to unforeseen circumstances.. They cancelled our appt less than 24hrs notice ! Was told next appt availability was first week of May 2023. Worst thing about this is that this unit was purchased and installed by Semper FI in Apr.22. Doesn't speak well for customer service, especially when its just a spring check up. Called another service and they'll be here Fri 4.14.23 Will not give Semper FI any further opportunity to service their unit.

Heather Harris

4 months ago

Did full heat and ac installation and the whole experience was nothing short of incredible. Would highly recommend your company, and have. Thank you for making us part of the Semper Fi family!

Erik Spak

a month ago

I rent, so I can't comment on pricing because I don't know it.But I have had them out a couple of times (different reasons) & they have been on time, quick, & professional.If I ever own a house in their service area, I wouldn't even consider looking at any other companies.

Jay Niezgoda

a month ago

I couldn't be happier with the service and installation of our two hot water heaters by John. His professional appearance and expertise ensured our installation was quick and done to our complete satisfaction. I will be using this company for ALL our plumbing and heating needs.

Kevin Barnes

3 months ago

The removal and installation of the new HVAC system went smoothly. Fernando G and Francisco C who worked in the rain were both courtesy and professional. Highly recommend Semper Fi.

Victor Reyes

a month ago

Overall: Travis was poignant on explaining the various HVAC systems available, the durability, the brands and energy conservation. He went above and beyond my expectations.Pros: My Overall experience with Semper Fi Heating & Cooling was amazing. From Travis my initial contact to Stephany who answered all my questions. She was instrumental in my decision to got with Semper. I also have to compliment the tech's assigned to work on the system installed in my home. Jay & Walter were excellent. This summer will be bearable and cool. Happy customer here.

Jane George

2 months ago

Josh from Semper Fi arrived, diagnosed our 1980 A/C unit viability. Our choice was for I remove and replace.Our quote was competitive with a reasonable replacement date.

Vanessa Mills

3 weeks ago

I just had an A/C unit check-up, and the technicians are very nice and professional, and explained in layman terms. I would definitely use Semper Fi when we need more maintenance on our A/C unit.

Brad Smith

2 months ago

Tech came out, said entire unit needed to be replaced. Home warranty tech came out and fixed it with a single resistor.So if you want to spend $10k to fix a $1.00 problem, this is your company. They’ll even charge you a service call fee to try to rip you off.Now they call me endlessly trying to get me to use them. So instead I tell you fine folks to stay away.

Sheryl Henneigh

a month ago

As always, Semper Fi Heating and Cooling is wonderful to work with. From the office people who answer the phones and set the appointments to the techs in the field (Chase rocks!). They are friendly, professional and reliable.

Jerry Bunning

2 months ago

We purchased our a/c unit about 2 years ago. This was a preventive maintenance visit. David was fantastic. On time, very professional and took the time to explain his findings. He took the time to listen to my question/concern and offered solution. Thank you David.

JKtravel Smith

2 months ago

Checked our AC/heating systems prior to the demanding cooling season. Remington suggested ways to improve efficiency and extend life of our equipment. Maintenance of the water heater in included with HVAC.

Greg Dodd

3 months ago

Just had a new 5-ton Bosch 19 heat pump roof package installed by Semper Fi. Jose and Jacob arrived on time, got right to work, were professional and friendly. Couldn't ask for more. Highly recommended!

Jackie Critser

a month ago

New cooling and heating systems installed with Dustin, Austin, and Josh was easy, reliable, prompt. Billy in Sales made the decision easy. Will recommend Semper Fi to anyone.

Rob Wehner

2 months ago

First spoke to a gentleman named Bill about an estimate, figured itd be numbers, some back and forth probably 3 to 4 days of going over everything, I WAS COMPLETELY WRONG! took roughly an hour of my time. Bill took measurements, inspected the old AC unit and had an install set for the very next day.DAY 2 INSTALL: Was contacted by a gentleman named Mike and was informed they were 10 mins out. Once Mike arrived I was introduced to his partner Blake. Mike and Blake briefed me on the plan of action. I figured a whole day, WRONG AGAIN. Half day of work and the unit was tested and running. Mike and Blake went over the proper operation of the unit as well as the do's and donts. I must say mike and Blake were VERY professional and total leaders making the level of stress and concern a zero! Highly recommend Semper fi. I will use Semper fi from here on out. The service and prices are hands down the best in the business. Thanks to all that were apart of my installation, from the first call to the completed installation! Very impressed with this companies operations.Rob w. Mesa

Mr Garcia

3 weeks ago

The entire Semper-Fi team were pleasurable to work with. The installers Abel and Enrique came on time and were very knowledgeable and professional. Thanks Semper-Fi

david ostrander

4 months ago

Technician(casey) very friendly and professional explained everything and answered all my questions and concerns. Would recommend company .to my friends. I must give a shout out to the very friendly office staff as well.

Hilary Robinson

2 months ago

Everyone I dealt with was extremely professional. I was able to get my new AC unit the next day. Very impressed with this company. Would recommend to family and friends

Wendy Mouw

a month ago

Nothing but great customer service from the office staff to the technicians. Made sure I understood repairs, cost, and made sure we kept the mud off my carpet! ( it was raining) I have never been this pleased with a A/C company.

chuck spaulding

3 months ago

Most people provide 5 star reviews based on their experience with a company. I don't usually hand out 5 stars being a realistic ole man. Dealing with replacing the ac/heat system began to be a typical situation. Until Bill showed up and this time someone actually climbed into the attic vs holding there phone up getting pictures. Bill looked over the outside unit and air handler. Assessed the situation and said I'm giving you a price that you won't need to wait for anyone else on quotes. Bill put what thier going to do, gave his price and at that point my astonishment began. Set up the replacement at my convenience and again like a puzzle everyone from delivery to installation to picking up the old units fell in like it was suppose to. Hector and his crew walked me thru every step as again I'm a hands on I want to know guy. My back round after the military service was the local family owned heavy equip company. Semper Fi reminded my of that. High quality, professional family owned business that knows the value it's customers want and expect. So when you give 5 stars, base that on your life, your expectations and when a company like Semper Fi exceeds that. You can only wonder why there isn't 6 stars in the measurements of high standards as Bill and his folks have set the rating at 6 stars. Great experience on my book of life. Hands out to Jessie creating such a company vs their competition which falls below Semper Fi's standards of quality and pricing. Update 7/14/2022 used again without questions. But see 2nd review.. second time use in 3 months with another install at main house. Thus two separate reviews, that's only fair. 7/25/22 update.. if your not following my 2nd house post you should. Down to a 1 star on that one. Jessie is unavailable or out of touch the 2nd time? Service after the sale.. good luck

Patricia Lambert

2 months ago

I absolutely love this company! Billy was so professional and kind. My heater was up and running in no time! I would absolutely recommend this company to everyone I know. God Bless.

Jason Krebsbach

a month ago

I had to call them out on both of my AC units, the tech was professional and on time, i would recommend them to anyone looking for great service at an affordable price.

Kelly Osmak

2 weeks ago

Charged us over a $1000 for service call to replace simple parts worth less than $100 retail . Tech was in and out in less than an hour . Total rip off and no accountability. Do not recommend at all !! Also , tech quoted us $15 k to replace when the time comes . Will not be using this company ever again .

Mason Millsap

3 months ago

Our whole experience was great! Dustin and Josh the HVAC installers were great as well as the plumber and A Team. Would highly recommend.

Ken Kadisak

a month ago

Honest and trustworthy - I will continue to use Semper Fi for all of my HVAC needs based on their low prices, quality materials and exceptional customer service!!

Tammie Forrest

4 months ago

They didn’t send a big enough crew to handle my size house, so the crew worked into the dark so I felt rushed with being advised on my new system worked!Our neighbor across the street had them put in their system a couple of months earlier and we wanted them to get the hundred dollar referral, after a month and two phone calls. They still didn’t receive their check. I called a third time asked to speak to the owner left a message. He never returned my phone call, I called back four days later to complain that he didn’t return my call and then the office finally said they put the check in the mail.I think it’s unprofessional if you call to talk to the owner and leave a message for him to call you, it must be pretty serious and he doesn’t even return your phone call!

Arnett Duncan

2 months ago

Michael was professional and friendly. He was straightforward and clearly explained each step of the maintenance process. The pictures of the components needing work and the completed project are a confident touch.

Mike Ducey

2 months ago

Remington was awesome! Super friendly, knowledgeable, didn’t try to upsell me, every recommendation he made for repairs was the same as another company recommended (but I didn’t have the funds at the time and I lost that company info) overall great experience

John MCcaslin

a month ago

This company will not stand behind there warranty. Bought a new heater and AC less then a year ago. We sold the place and the compressor went out in less then one year. Now Semper Fi. Will not honor the warranty for the new owner. This is not a company that will honor the warranty

robin gibson

2 months ago

Stephen Crosby was very knowledge, relatable and professional. He answered all my questions, addressed my concerns and shared information that will extend the life of my system. I'll be requesting his service, if I need any in the future.

Aimee

a month ago

this company has continued to call me for two years on a house I don't even own. I have asked them over and over to stop calling me and they still call and text me every single month. I have been patient, and blocked all of their phone calls and they STILL call and text me. I am now reporting them to the FTC. STOP CALLING ME! I DONT LIVE AT THAT HOUSE

Deborah Oswell

2 months ago

I was so surprised when Austin and Colten came to clean our vents. Austin answered all my questions, and both were pleasant, professional, timely, they cleaned up after themselves, did a few turns around the house to confirm everything was done. I could not have asked for more!

Bret Bell

2 months ago

Semper Fi was quick to respond and did a great job installing a new HVAC unit. Will use them again.

Roger Conant

3 years ago

I had a fantastic experience with this company. Initially I had an inspection done by them, and they were honest and upfront to let me know I maybe had one more summer on my a/c, they didn't do any needless repairs. Well my a/c went out a few months later, and these guys were quick to come out, diagnosis, and were honest about my options. I went with the choice to go with a whole new system. They had me scheduled within 4 days. The two installers were knowledgeable, communicative, and were actually with the company, not a third party contracted service. The prices were competitive and reflective of the high quality of work and equipment. My a/c has been working flawlessly since the install back in early May. My electric usage has dropped by almost 50% over the summer months compared to last year with a new a/c alone, and I keep my house at 75 degrees all day every day with no issues. Semper Fi Heating and Cooling is a great company and I will be working with them again.

April Clark

2 months ago

Andre was fantastic. We learned alot from him. We fully support a company that honors the Military and First Responders.

Brandon Braun

9 months ago

I had a 23 year old A/C system in my condo that needed replacement and was very pleased with new unit. Our initial inspector (Brandon) was extremely professional and did a great job as a salesman. He was excellent at presenting the problem and selling a solid solution without being pushy. Due to his attitude, the experience I had with their scheduling team, and how well organized their processes were, I felt like Semper Fi would be a solid choice. We had 5 or 6 other competitive quotes but none of them provided the same human experience that Semper Fi did. Our installers (Freddie and Enrique) were awesome! They showed up right on time, were very communicative, informative, professional, and friendly. Best of all, they had the old A/C system out and the new installed very quickly! We are extremely pleased. Great job Semper Fi. This is how a company should run.

Lou Shriro

a month ago

Dominique, our tech that came to our house was WONDERFUL! A real pro…polite, knowledgeable, and thorough!! HIGHLY recommend Semper Fi for your A/C work!! 10 out of 10!!!!????

John Blixt

a month ago

David D., their technician, completed a thorough inspection of our HVAC unit. David answered all our questions and educated us about HVACs. David was very friendly and professional. It was a pleasure dealing with him.

Ashley Sulich

a year ago

We started with Ryan on Saturday he came to our home and inspected what needed to be inspected. Our unit was 20 years old, started making a funky noise and the home warranty basically told us to kick rocks until it fails. (Totally a separate issue)So we decided to get some quotes and Ryan came in and gave us all the information including routing the stuff in the attic so that the rooms furthest from the unit got proper flow. We picked the unit we wanted after discussing prices and discounts for paying it in full and veterans discount we were able to get an appointment set up for today (Thursday)!Expectations were set regarding what ifs and time frame of work to be completed.Richard and Branden came out today within the window, called to let us know when they were 30min out and promptly got to work. They were quick, courteous, clean and fun to speak with. They disclosed what was needed regarding expectations with the unit, filters, and quick summary of everything that was completed that we couldn’t see.The whole experience was top notch and I’d gladly recommend them to anyone.Thank you for being amazing and taking care of our needs!

Angela Proudfoot

8 months ago

I am beyond impressed with this company. Brandon came out Friday to check ac unit that went out the day before. Turns out we needed 2 new units. He was able to get us on the schedule for Monday. Isaac and Justin came out and installed the 2 new units. It was an all day job, in the heat, and they never complained. The bonus is the discount for military and first responders. We will use them for all future heating and AC needs and will refer everyone to them. And, if management is reading...these 3 guys deserve a raise! Great employees!

Paige Brandt

2 months ago

We worked with Remmington he was so nice and very professional. He took the time to explain all of our options and worked to get us taken care of in a timely manner. Keep up the great work Remmington!

Steve Hendrix

8 months ago

It pains me to have to write a review like this, but here goes. This will be a longer review, so if you're just looking for a quick recommend or non-recommend, than it is a hard non-rec for me.I'm a Marine. My salesman, Billy, that came to my house is a Marine. The owner of the company is a Marine. Supposedly, a bunch of Marines work for the company. I had shopped around for HVAC companies and knowingly spent upwards of $1500 and some change more by going with Semper Fi because I figured with a bunch of Marines and a company using the Marine Corps motto, these guys would have to be committed to service and stand behind their work, right? I wish.Long story short, we went eight days without a properly working AC unit that we spent $13k+ on. We never heard from anyone in the Semper Fi office about the improperly functioning AC unit, despite multiple complaints. They were quick to take our money, but slow to find a solution for why our brand new AC unit was not working.These guys spent a good bit of time pointing fingers and trying to shift blame rather than get our AC working in the middle of summer. I will give some kudos to Terry, their service manager, and Jonathan since they were the most dedicated and empathetic to our plight.If you're going to have a name like Semper Fi on your company, then that better damn well mean something and you should stand behind your work and service commitments.Still waiting on that apologetic phone call, Semper Fi.

Shawn Groves

a year ago

Words cannot express how happy I was to find Semper Fi, from start to finish absolute amazing customer service. From my initial call with the front desk girls to the rep Josh coming out and assessing the situation and giving me the best solution. Then the next day Josh’s coworker made an extra stop to drop off and setup the portable unit and ensuring my appointment was set! Monday was the topping of the cake as Enrique and his partner could not have been any more efficient and ensured they left leaving quality and not a rush job! Thank you Semper Fi as we will be using you again for sure!

michelle brady

10 months ago

Our unit was 14 years old& just wasn't cooling as much as it should have. Set up the 17.95 inspection. Yup got the news- which we kinda already knew. The technician was extremely knowledgeable & helped us pick out a unit that would work for us. Best part was he was able to set up an install for today- which was only 2 days after our inspection.They showed up when they were supposed and were extremely professional. Here's the part that blew my mind. The new unit had an issue, these things happen BUT they had another unit& a crane to get it on top of my roof in a couple of hours??? I just knew they were going to say they'd be back next week. Nope they honored the price we were quoted and remedied the situation immediately. I'm so impressed because honestly I'd lost faith in companies doing the right thing. I will be recommending them to everyone

Miraya L

2 months ago

After having my home warranty ac company out for a repair which turned into me needing a new unit that wasn't covered. I called Semper Fi, they came out same day, diagnosed AND fixed my heating. I will be canceling my home warranty now that I have an ac company I can trust!!!

Brad Tervet

10 months ago

What can I say....this company was amazing! They sent John out right away, he explained to me what was going on, gave me a quote and was able to install next day! I’ve bought AC from other companies in the past and I can say the experience with Semper Fi was the best I’ve ever had.Thank you! I will be referring you to my family & friends.

Wistful Whiskers

6 months ago

The project had a rough start, but once Jesse the owner found out about the problems, his company went above and beyond to make it right. Ashton, Cody, Michael, and James worked very hard until all the issues were resolved and my mom's home was cool, comfortable and safe. These guys were so amazing and so concerned, respectful and courteous to my mom. They resolved issues that dated back several years caused by other HVAC companies. We appreciate them so much!

Kris Lulloff

10 months ago

We returned home late (~9pm) from being out of town to find the house interior at 98 degrees. We have two little ones and needed the issue fixed asap. I called three A/C repair companies who couldn't come for at least a day. I reached out to Semper Fi who had a tech at the house within 2hrs. Tech William S. found the issue and had us up and running within 15 mins. For a guy who had been working for 12+ hours already, he was professional and great to work with. I highly recommend Semper Fi!

Phil Thompson

8 months ago

Literally the worst service experience I've ever had. No, I'm not exaggerating. We had problem after problem after problem. Literally threatening to get lawyers involved. Didn't have what they sold us but still made us pay for it, told us they could do something, then said they couldn't do it, then did, then had equipment failure, then had another incorrect part installed, had to leave our air return open for over a week with no filter just to get our unit to work, talked to too many people who gave great apologies but still didn't fix anything. Zero incoming calls--they won't call you, you have to call them and force every little issue because once they have your money, they apparently have no obligation to serve you. Lied repeatedly about what they would do and when. And because of that, I'm sure that all of the apologies were insincere and were only given as attempts to get us off the phone. Don't know why we had to give them so many chances. I don't know how a company this incompetent can exist, but my advice is don't give them a chance. Many good reviews on here, but when they fail, they fail bad! I could write an essay on how poorly they've treated us from the start. I could list how many times I have said I'm out of patience and will take legal action tomorrow and was assured that they would come through if I just gave them a little more. Not worth it. I'm still waiting for my refund and not once has someone reached out to me. Not once. Not even when they said they would, not even when I had to reach out to them and they said they'd heard was was going on earlier in the day (but for some reason didn't call me when they found out? Seriously?) It takes a lot for me to be this fed up. In Arizona, you don't want an AC company with this magnitude of incompetence and carelessness, and especially with this lack of communication. You just don't. They don't deserve your business.

Jennifer Hernandez

8 months ago

After our 20-year-old air conditioning finally decided to quit. They were so fast at getting the new one in. They even offered to put coolers in the house if it should go out before the appointment. Everything was put in in a timely fashion and the unit that we have is absolutely wonderful and more energy efficient. I highly recommend them and they do not charge an emergency fee no matter what hour you need service. Everybody is professional and nice.

Selesma Rodriguez

3 weeks ago

Great customer service young man Patrick was amazing, he was polite respectful and was able to explain everything so smoothly. Best experience I have had with a heating and cooling company.

Ruth Rivers (Ruthie)

8 months ago

Had my neighbor refer Semper Fi to check my A/C unit and the service representative was very helpful with checking everything out and at answering all my questions on everything and anything that has to do with the company and the units that are used. Excellent job all the way around. The service men came ready to remove the huge unit and install their new unit plus all new connections that are required. Then they also removed the interior heating unit. They did such an excellent job even though it was very hot and in direct sunlight. They all deserve to be recognized for their quality of work and knowledge from start to finish. Thank you Semper Fi for a job that went over and above anyone I've ever used.

Juan Munoz

10 months ago

I'm a Marine Veteran myself and Semper Fi Means Always Faithful. To start off, Semper Fi showed me just that when I called and asked for system maintenance. Ramiro was the tech they sent out and he was outstanding! He paid attention to detail! He explained everything that was going on with my system. Ramiro is very professional and very knowledgeable where he pointed things out in regards to keeping up with my units. I will pass the word out to my neighbors about recommending Semper Fi for everything that has to do with A/C units!!! Great Customer Service

Benjamin Occhiuzzi

8 months ago

Very happy with Semper Fi. They were very professional from the first call all the way through the install of my new A/C unit. Prices were more than fair. Freddy & Darion did the a full replacement of my split system heat pump in under 6 hours. They we on time, courteous, and very hard working. I’ll be referring them to all my friends and family. Thanks Semper Fi

Melissa Donzella

7 months ago

Our air went out during the night we woke up stressed called for assistance. Semper Fi had a representative out in 1 hour. Casey did a diagnostic and gave us 2 choices . The must fix items and also what is about to need to be replaced as a secondary quote . We chose what we were prepared to pay . Our system is functioning as we speak we are all set for fall and winter months . This is twice we have had immediate response to an air emergency with this company where other companies told us it would be two or three days before they could be out . We have a maintenance plan in place for our future with Semper Fi. Good job gentleman and thank you.Sincerely, The Donzella’s

Ernie Lauterio

8 months ago

Last year we purchased a Bosch system$$$, the install was great and we were very happy as the AC worked so well. This summer the NEW unit is not keeping up with the heat, hmmm!!The office took my call on a Sunday, outstanding, and I'm looking forward to a service call.I'll keep you posted

Tammatha Jones

8 months ago

We used Semper fi last week for a new AC and this week for Vent cleaning. They were friendly, professional, have competitive pricing, and were on time for services! They also offer a great warranty. We are happy we went with this company over others.

Nancy Milik

7 months ago

I called yesterday for a system maintenance appointment because I had a few things I need a tech to look at. The company we've used in the past was too busy for maintenance calls until the fall. I was given an appointment the next day. Bill called me when he was 10 min away and within the 3 hours window I was provided. He listened to all my concerns and addressed them. Did a 29 point inspection. Made a couple of recommendations and priced out what we were interested in. He was not pushy at all. This was honestly such a professional and pleasant experience. Will definitely be using them in the future!

Dale L. Cowger

7 months ago

I have used Semper Fi a few times and have always has quick and courteous responses from the scheduling office all the way through the technicians. Greg, Cody and David went all out in providing help to us and answered all our questions. I highly recommend Semper Fi Heating and Cooling. They stand out!

Lauren Singleton

5 months ago

Installed REME Halo air purifying system among other things. Josh was timely, professional, thorough, personable and dog-friendly… he even brought our two fur babies a Xmas toy!! He explained everything in a manner that was understood and cleaned up well too.

Dannette Flores

5 months ago

I called to have the coil cleaned on my ac unit and was told it was part of my maintenance agreement that I WAS paying a monthly fee for. Today the tech showed me a picture of him spraying off the outside of the unit and told me that was the coil. I can do that!!! I own a power washer!!! When I asked him how much to actually clean the coil he tild me $475. Pfft i called the office and canceled my maintenance plan! Don't buy it! It doesn't include anything!!UPDATE to reply: You earned the 1 star and I hope you stop ripping people off. Anyone reading this should also read the other low reviews. I

Ross Larson

8 months ago

AC stopped working on Friday evening and called a couple places Saturday morning with no help until Monday. Semper Fi came out Sunday and Brice found the unit bad. Explained everything about getting a new unit and set up for Tuesday installation. Mike and Blake were out Tuesday morning and had everything done in 4 hours without any problems. Got a Veterans discount and so far everything is running great!!! Thanks again for the fast and great service.

Sherri Kolin

5 months ago

The salesman technician, Bryce, very knowledegable, and just sold me what I needed, not more than that. The technicians that installed my heating and AC were very efficient, pleasant, hard workers, and knowledgeable. I am very satisfied and would highly recommend this company.

JT Mat

5 months ago

I had them come out to check on my ac that was blowing hot air. Paid the $75 call fee for them to tell me I needed a whole new unit. Before spending all my money I got a second opinion. All that was needed was to change a $50 capacitor and it’s been working ever since. Liars and thieves.

Bill Mitchell

8 months ago

Full disclosure: I'm commenting as a resident vs. property owner so I can't evaluate Value.Josh was great with inspection and diagnostic work. Johnathan and his team were great and knocked out a two AC unit install on a Friday that took about 12 hrs to complete. They were very friendly and professional, going beyond simple installation and made time to insure the install was done correctly.I also appreciated that Semper Fi took care of their team by having someone come by to give them an IV hydration boost.

Carla Moe

6 months ago

I really appreciated these guys they let me know what was going on throughout the installation, it didn’t interrupt my business, they were polite, on time and very professional. They did a great job. I would recommend them to anyone

Rachel Tenison

7 months ago

Tech came out to service my unit, told me that the unit was completely out of Freon and he didn’t understand how it wasn’t iced over. My unit has been functioning ok for the most part, so I was alarmed thinking it was on the brink of failure.I was quoted about $1k for Freon and then advised the rest of the repairs could be close to $3k, so might as well buy a new unit… definitely felt pressured to buy a new unit. Received a quote (with a substantial discount ?) for a new unit. Told the guy I was going to try to run it through my home warranty company, which he tried to convince me was a scam and they wouldn’t cover.Good thing I followed my instincts… took me 2 more contractors to get the right diagnosis of a new air handler. Which was also covered by the home warranty company and now my a/c works better than it has since I moved in.I had issues with 1 room not cooling as well and now it’s resolved.Take your business to Suttle Air instead.

Maressa Atalig-Cepeda

6 months ago

Boomer and Michael did an outstanding job at replacing our A/C unit and thermostat. They were prompt, professional, and efficient! They completed the job quickly so that we could enjoy the rest of our Saturday. Overall we would definitely recommend them to do future A/C maintenance.

Jessica Perez

8 months ago

AC unit went out and they quickly came to give us a estimate. Not pushy and straight to the point. Not an easy purchase when over $18k but they helped with financing options and even gave a discount for our families military service as well as did all the rebates for us. Will continue using them for regular militance and will recommend them to all.

Martin Aalto

4 years ago

Keeping Cool This Summer -With the upcoming change from from R22 freon to R410A it was time to replace our 15 year old AC (which was barely hanging on) with a new unit. We select an Amana and have been impressed with it's efficiency and quietness. The entire staff from Jesse on were very professional and knew what they were doing. They did a better job at a better price than the other quotes I got. Happy we could keep the business in the Marine Corps family. Semper Fi indeed.

Lori McDonald

9 months ago

I Highly recommended this TOP air conditioning service. 10 stars. Excellent response time, service is outstanding. We are 100 % satisfied with Semper Fi. They saved the day and replaced 2 of our AC units in record time. Excellent communication. Thank you.

Nancy Munier

2 months ago

Very prompt and the guys were polite and efficient Also they explained everything in detail when I had questions

Cassie McGiness

4 months ago

I called and spoke with Alicia and she was so helpful in getting me what I needed! I had so many questions and she helped set my mind at ease. Will be recommending this company from now on to everyone I know.

Bethany Aguilar

8 months ago

Our first experience was with Alicia. She was very nice and quick with setting up our appointment. Our tech was knowledgeable and helpful in our ac maintenance issues! Everything was easy and convenient! Would recommend and use again!

Michael Ruiz

2 months ago

New install in April, 2021.Decided to try this company after another company kicked out our original estimate date and I am a veteran and retired first responder.Just bought this home, A/C is old but still cooled. Wanted to avoid a breakdown.. Agreed to a 4 ton 16 Seer system for just under 11k. We expected the unit to work fine, 1800 sq ft home. But we made it clear that the bedrooms would have to be cooled like the rest of the home. The existing system did not do that. We were guaranteed by C... that it would not be an issue.Gave the system some time but no help in the bedrooms (1 story home).Advised Semper Fi. They sent out J...Very nice. He determined that there were problems with the installation and made recommendations for the team that would return to correct the issues.That team came out and had very little information on what and where they were supposed to make corrections. We told them what J... told us and they did what they thought would be the best solution. There was still no air flow to the bedrooms and the ceiling started leaking the next day.Another team came out and eventually we were told that the leak was fixed and a contractor would be out to fix the ceiling. They came out the same day and put fans in the attic. They came back out the next week and advised us that there was still a leak. Employees came back out and as of now there is a temporary fix. I do notice some air in the master bedroom now and was told that they will be able to get proper flow into the bedrooms during the next visit.We are to be scheduled for more repairs, not including the new ceiling repairs.Also, we have yet to receive our SRP rebate that Semper Fi had us fill out in April. I called twice in three weeks in May/June and each time was told I would be contacted by someone in finance. On the 3rd call I was eventually told that my paperwork could not be found. I was provided with new paperwork.In my opinion there is not much detailedInformation being passed on from one team to another for the same repair issues. The same goes for the rebate issue.Most of the employees are very nice but at this time we feel that we did not make a good choice for an A/C company and will follow-up after all these issues are or are not solved.Problems with unit in February, 2022. Coil and metering device replaced.1/25/2023. Requested that our unit be checked out due to cold air blowing and loud noise from unit. Company employee, Remington, arrived and checked the system. He explained the cold air and noise situation with a heat pump and found the unit to be in good working order. Remington was very knowledgeable and informative.

Tiffany Hein

4 months ago

We had a great experience with this company and everyone involved. They were all professional and helped us in the time of need and answered all our questions and were done in a timely manner. Thank you for giving us hot water again!

Hector Waldo

2 months ago

We had Semper Fi come out and diagnose our A/C due to some loud noises coming from it! They did a great job!

Ken Gibbs

8 months ago

The AC unit for my home was making a terrible, loud buzzing noise so I contacted Semper Fi. Although I am not a veteran, my family has plenty of history serving in the military. I firmly believe veterans to be heroes but I also think they are very well trained in the service and a set of Standard Operating Procedures that result in quality assurance and service level expectations. Even if the individual service technician is not a veteran, this service level flows from the top down. Anyway, that's why I chose Semper Fi Heating and Cooling. My 15-year old unit was a ticking time bomb. Travis came out from Semper Fi to inspect the unit for service. He said he had never seen a unit make that noise and still blow cold air. Instead of trying to repair the until, we chose to invest in a new one since repairs would only be a patch that may fail anytime. Travis did not attempt to sway my path in any way but provided useful information for me to process to make a decision. The new unit was delivered and installed 2 days later by Freddy and Enrique. They were early and got right to work. I was lucky in that our old AC unit went out sometime early that morning before their arrival and stopped blowing cool air. The Semper Fi team had the new unit installed in just a few hours (about 3) while providing useful tips and information. I can't express how much I recommend Semper Fi. They work hard to find the right unit for your home and look for any and all applicable discounts for their clients. If you do have family that are active military or veterans, then I HIGHLY recommend Semper Fi. If you do not have family that are active military or veterans, then I still HIGHLY recommend Semper Fi. Why? They provide an extremely high level of service and honestly look to their client's benefit. That's hard to find these days.

J T

2 months ago

Had Wade B over at my house recently, I believe the manager for install, At least that’s what he claimed. Guy shows up coked out of his mind. Jokingly I mentioned it to the guys installing my new system, and one of them commented how it’s a common thing that even the owner passed out bags of “snow” at their Christmas party and “partied” with them. I’m at such a loss for words and wish I would’ve went with a company that has professional values.

Liz A

8 months ago

We definitely recommend this company. The prices are great. They were fast and efficient. Freddie and Enrique installed our new A/C unit and did a great job and were very professional.

Melissa Streibich

4 months ago

We had great service from Semper Fi! Our tech Bill, was on time and knowledgeable! We will use Semper Fi for all future needs!

Joel McLaughlin

8 months ago

Excellent experience. William was fast and effective and saved us money with a warrantied part. Super knowledgeable and helpful. We came to Semper Fi because of the positive reviews and were incredibly positively surprised. Thank you so much.

Tom Abreu

8 months ago

Had a 17yr old system that was on its last leg. Semper Fi came in and gave me what I feel was an honest and good value quote for a new system. Not only did they install a new unit but they corrected ducting issues that would help balance out the new A/C system better. Hands down the best HVAC company I have dealt with here in Arizona.

Amy

9 months ago

Highly recommend!! My A/C went out on Friday night. At 7 am, while it was already 90 degrees out, I called around to see if I could get help ASAP. First 3 places I called could not help me until Monday or later. One even tried to sell me a maintenance package before telling me they could not help me today. Obviously this is an emergency and I’m not trying to sign up for maintenance, I just needed help with a repair. I called Semper Fi, did not have to wait on hold and was told they could help me in a few hours. Andre came out and within an hour, my unit was working again! Thank you so much! I’m so grateful for your help as it was 117 degrees outside!

James Reed

4 months ago

Excellent experience with this company. Very professional thru every step. Install techs Josh and Francisco new their stuff and did a great job. Highly recommend this company.

Sarah Reinke

4 months ago

Would highly recommend Semper FI! The staff is amazing and so helpful. The girls in the office are so friendly. Alicia the office manager was a pleasure to speak to.

Wilbur Roby

3 months ago

John did a great job installing my new water heater! I am very satisfied and would Semper Fi again.

Jeanne Cuda

4 months ago

Repaired furnace gas valve. They were able to get the part ASAP and got our house warmed up. Nice guy was very helpful and courteous.

The Waldo’s

2 months ago

Amazing company! Billy I believe his name is, came to our home and fixed our heating system when we really needed! Thank you!

Jeff Clark

3 months ago

What a nightmare, go elsewhere for your HVAC needs, upon installation they ran the torch over my new unit and discolored and melted wire casing, installed so the front filter door is extremely hard to reinstall after a simple filter change, a year later had an electrical smell very strong coming from the inside air handler when not running, we are on our fourth tech and not one knows what he is doing, one dropped the upper filter grate and bent it and put a divot in our flooring, the 3rd shorted out a wire with his screwdriver testing the blower motor and blew a breaker, # 4 should be here any day now, it’s a friggen nightmare! I should have went with Parker, a lot of other HVAC companies in the valley, wishing I would have not used SF, update on 12/29/2022 9 that's right 9 technician visits and still dealing with the blower motor issue, I keep on them and they came with some noisy rescue motor back in November and it's clanks and clunks,rattles and squeaks, what an absolute nightmare to deal with,I keep reaching out to them, they tell me my blower motor is on backorder, then say we will check and get right back to you,I am still waiting for them to call me back a week later, my next step is the AG or 3 on your side, I have been super patient and now I just can't anymore.

Chris Peterson

3 months ago

Ty went over and above to help me fix the issues! Highly recommend this company! I will not use anyone else after all they did for me. Thank you to all at Semper Fi

Connie Hinckle

8 months ago

I am so impressed with Semper Fi. It starts with the women at the office. They all answer the phone with how can I make you smile today? That in itself makes me smile. Everyone I have spoken with is knowledgeable and able to answer my questions. When they tell you the technician will be at your home at 8:30 am - they will be there. If they give you a time period 10 am to 1 pm,they will be there during that time periodThe salesman Josh was not pushy. at all. He helped me make the decision to replace a 20 year old unit by being realistic and recommending the unit I needed for my home and the benefits - like a lower SRP bill. I also feel Josh gave me the best deal possible.The installation technicians Keith and Alan were incredible. They arrived on time, stopped only for a 20 minutes lunch break and worked steadily for 9 + hours. They worked very well together and were polite and pleasant to me. And they cleaned up after themselves both inside and outside.After the installation I called the office to ask for a little more training on the thermostat and mentioned I thought the unit was very loud when it kicked in. No problem. They scheduled Miquel, the installation manager to come to my home today Friday,August 5. He came out and gave me a few more tips on how to use the thermostat and then determined the filter was creating a lot of the sound I was hearing,which it was, and also felt the duct work should be extended. He insisted on doing the work today. Miquel called someone at his office and asked him to bring the items he needed to my home,which he did. Miquel did a fantastic job because now, I can barely tell the unit is working.Andrew and Tito showed up to do the final touches and they were very nice and completed the job.I can not be more impressed with how all of the Semper Fi staff have handled my installation. Everything has been seamless because,I believe,they work together to take care of the customer. I even received a phone call that the unit had been registered so if there is an issue with the unit, the warranty is in effect. Fantastic organization. They have their act together. I will recommend to everyone I know. This has been a great experience. Could not have been better. Highly recommend.

Jessica Secord

2 years ago

Semper Fi absolutely blew us away! Everyone we spoke to, our sales person, the receptionist, the installers, were courteous, professional, and truly cared about giving us the best experience possible. Bill, our salesperson, came out to do a quote and he sat down with us and explained everything in detail- even drew a little diagram to show us what improvements they were making in our ducting and furnace. The installation was top-notch, and of course we loved the veteran discount! Semper Fi takes pride in their work, and it shows. We were promised nothing less than the best, and that is what we got. And we were happy to be able to support a local veteran-owned business as well. 10/10 would recommend!

zach mcginn

8 months ago

My A/C unit bit the dust, so I gave them a call to get a quote. They were out the same day and gave me a quote as well as checked out my other unit and fixed a few issues that it had. I accepted their qoute and they were out the next day installing the new unit. They went above and beyond my expectations and we are very happy with them and will be recommending them to family and friends.

mohsen azimi

2 months ago

I like this company , I bought two new AC package system and thinking about third one. Anderh was very professional . He is very on time and precise .

Steve Strozewski

11 months ago

Had my old A/C unit replaced by Semper Fi in 2019, and despite a few hiccups with the system along the way, I have been very pleased with the service I have received. I recently had Ramiro, one of Semper Fi's techs, out for both maintenance and replacement of a defective UV purifier unit, and couldn't be happier with how professional Ramiro was. Not only did he resolve the issues that the system was experiencing, but during the course of his work he would take both pictures and video to show me what was going on and what he was doing to fix the problems. He definitely went above and beyond, and I hope the things that he does becomes standard for Semper Fi as it helped to put me at ease and build my confidence in the process. I only hope that in the future I can keep requesting Ramiro to come out for the annual maintenance because the guy is seriously awesome. Oh, and if you're considering going with Semper Fi, make sure to sign up for their maintenance plan - it's inexpensive and gives great peace of mind.

Karen Massey

a year ago

I contacted Semper Fi because other HVAC companies would not come out and work on a modular home. When I contacted the office, the receptionist said, “ good morning what can I do to make you smile”. That was just a wonderful greeting. She scheduled an AC maintenance for me. Their employee John, came out today. He was very professional. He looked at my unit and told me a few things that could go wrong in the future. He did not try to sell me anything even though my unit is 20 years old. I did ask him for quotes on replacing the unit and he gave me three different scenarios, again he did not try and sell me anything.Semper Fi charge me $17.75, yes that is unusual, but it is when the Marines were established in 1775. Other companies quoted me $59-$99 just to come out and check my a/c unit. Semper Fi also gives a military discount. I definitely will be using this company to replace my AC. I would recommend this company to anyone needing heating or cooling systems checked well-maintained.

Samantha Humbert

9 months ago

Absolutely blown away at the amazing customer service and knowledge at Semper Fi. Brandon came out and was so kind and helpful. It was late and hot but Brandon showed up with a smile and a solution. We experienced a total bummer and needed a new unit but this company made it as painless as possible. They've earned our business for life!

Jim T

11 months ago

I called for service and Semper Fi was at my home within 4 hours. The Technician, Tim was excellent in every respect. He was professional, polite, knowledgeable and explained everything in simple, logical terms. Semper Fi offered me a 20% discount because I am a Veteran and that was really appreciated.The diagnosis, alternatives and execution of repairs was fast, thorough and he cleaned up afterwards.I cannot give them a higher recommendation!

Sandra Colapreto

2 months ago

Service tech came and checked everything there was to evaluate. I was amazed at how knowledgeable he was and how professionally and proficiently he completed his task. I would highly recommend this company for any heating or cooling issues you may have. My water heater was rusted and he replaced it with a new unit. One that was much better than what Cavco put in my mobil home and was totally rusted away in only 2 years old.This company is fantastic.

bettyeandmike

3 months ago

The Team of Mike & Blake, Did outstanding job!!!!! Got here at 9:00am worked until 5:00pm with out a brake!!! Respect.

Elizabeth Mcallister

8 months ago

They came out the day before looked at my unit set me up for new installation and financing. The next day a team came out installed new unit in 4 hrs hauled away old up cleaned up. They were quick did an excellent job very professional and I would recommend them highly.

Scott Bond

8 months ago

The team did a wonderful job replacing out HVAC units. They were very professional throughout the day. They did a great job cleaning up after themselves in and outside the our home. They stayed late until our new system was up and running. We really appreciated their service.

Shiela Nelson

a year ago

First time using Siempre Fi heating and cooling LLCI haven’t been impressed in a long time when it comes to impressive customer service !! As retired Airline agent, you have an eye for it.Our technician was Patient explaining in layman’s terms what we were dealing with.Our technician Ashton was incredibly Professional, patient, knowledgeable and not bad to look at. Mom must be very Proud !! will spread the good news for sure!! ???????Respectfully!!!

Charles Holquin

9 months ago

Semper Fi and their tech Casey are the Best in the business and Valley! Great communication, service, people & pet friendly, professional, attention to detail and master of their craft! My wife and I cannot express enough gratitude, and highly recommend Semper Fi! Worth every penny of our investment! Thank you Semper Fi and Staff!

Jerica Hull

5 months ago

Update: It’s been two years since we installed the system and we’ve had more issues with AC not running in the summer and now the heat not running in the winter. It gets tiring having to call them to have someone come out, in hopes that it’ll fix it completely. While they are always nice and responsive, their unit they installed has been quite the opposite.Chris and Blake were extremely professional and kind!

Ian Cohen

11 months ago

I am amazed at the quality of service and the personnel. I sent a request for service this morning and received a call back within an hour and a booking scheduled for this afternoon. Danniel the technician called 20 minutes vefore his arrival and arrived on time. He was knowledgeable, friendly, professional and made me feel comfortable and confident in my decision to call Semper Fi. He kept me informed throughout and fully explained everything. There was no attempt to upsell or scare me into buying anything. Instead he explained what to expect going forward and what costs maybe incurred. I am absolutely going to be a permanent customer and will heartily recommend Semper Fi to everyone looking for HVAC services. Thank you so much for such a positive experience and feel free to use this review and my comments.

Larry Delaney

10 months ago

Our craft pub, Good Time Charli's in Chandler, was sweltering after the AC gave out. Because our regular service providers cancelled appointments, we needed a company that delivered on its promise. Cody showed up on time, diagnosed and explained the issues and went right to work. What started out as the day from hell ended with satisfaction and relief. As its name suggests, Semper Fi is the real deal.

Tom Fisher

8 months ago

I would highly recommend Sempr Fi Heating and Air Conditioning to anyone asking for referrals. John and Fabian were very professional and willing to explain the whole process. They cleaned up after themselves and made sure we understood the thermostat . 5 Stars for sure! Thank You,Tom and Dawn Fisher

Heather

a year ago

100% recommend Semper Fi!! My roommates dog ate the wires to the ac today, which is the day before Thanksgiving. 8pm I called this company. They were quick to give me a call back letting me know that someone was on there way. I ALSO LIVE IN MARICOPA... and it is so hard to find emergency service or I pay insane costs just for the fee to come out here. Semper Fi was so reasonable and incredible. Thank you for great service and honesty. They are also open 24/7.

Mary Yeager

a year ago

Our Air Conditioner was ancient and was making weird noises. We had been receiving Ads from Semper Fi through the mail so we thought that we'd give them a chance. Travis showed up right on time and did a thorough exam of our air conditioner. Travis showed us pictures and walked us through the your air conditioner isn't going to make it talk.We checked with 2 other A/C and heating companies. The first one never called back and the 2nd one was priced so much higher than Semper Fi that we knew that we had to go with Semper Fi.Cesar and Omar showed up early in the morning of our A/C install. They asked a few questions and then got to work. They were so polite and considerate and on-task. That afternoon while I was preparing dinner, our new air conditioner came on and thoroughly cooled down our house. So much so, that I had to turn it down to warm up a bit.All in all, Semper Fi's air conditioner install was priced well and done well.

Andrew Wanthal

a year ago

Called Semper Fi to troubleshoot a faulty heater for my old unit and was able to get a technician out in a couple hours to work on it. Unfortunately, it was already on its way out so I decided to just replace the unit and arranged for a team to start a couple weeks later. Will and Orlando showed up right on time and got set up; they even managed to be ready for the crane before the guys next door working on my neighbor’s house and they got there an hour before them! Install went smooth and quick, and both guys were knowledgeable and very friendly! I’m very pleased with the work and new unit so far. Definitely worth giving this place a shot for any HVAC needs!

Ashley Thomas

a year ago

We called Semper Fi after having a horrible experience with our home warranty & their contractor. Freddy came out to inspect our system the same day we called. He was very friendly, polite and knowledgeable and really helped us decide that the best decision for us and our family would be to replace our 26 year old AC. His supervisor, Ashton, even came to our home after hours to make sure that everything got worked out so we could get our new unit installed ASAP. We really appreciate how helpful, professional and friendly everyone at Semper Fi has been.

Shannon Linendoll

8 months ago

We contacted Semper Fi to get a quote in replacing our condensor unit that was damaged in a monsoon storm. Quote was best deal with our Veteran discount. Installation went smoothly and are enjoy our new quite unit. Thanks Srmper Fi.

Mike B

7 months ago

After four years I had to move on from Semper Fi due to a decline in responsiveness and too much salesman ship on the bi annual visits for both my primary and rental house. Being told a preventative maintenance item is urgent to repair on one visit and on the next the rep doesn't mention it. It's all about the up sell. When cancelling the two annual memberships I asked for a call from a manager to explain and help their business but never got a call back. Noticeable decline over the years and lots of turnover.

Quincy Ray Barham

2 months ago

There’s guys are AWESOME! Seeing them work was a sight to see. They were respectful and also very knowledgeable about the system!

Brendan Schilling

8 months ago

First, if you want to know how I found Semper Fi, please scroll down - I'd like to address their installation and service first.Our 18 year old system was close to failure, though we wanted to keep it going until we renovated the house, knowing that we would have adjust to the new square footage and rooms that we were adding. Ryan came out to survey the situation and recommended a better solution - a true variable speed system that could ramp down for what we needed now and ramp up to what we needed in the future. Those are not inexpensive systems, but based on my previous research it was the right solution.Two days later, Freddie and Enrique showed up ON TIME and AFTER A COURTESY CALL to do the install. They were conscious of where they were working, asking questions about the layout and the stuff around the system, making sure they didn't damage or disconnect anything along the way. They were VERY COURTEOUS AND POLITE, taking the time to answer my questions about the system and other things. After running in to an unforeseen problem, they were able to come up with a solution that really saved the day and kept this from becoming a three day long issue.The install was NEAT AND CLEAN and these gentlemen kept their cool, their POSITIVITY, and their GREAT ATTITUDE even though the install went well past the expected time. Regardless of that... this was as smooth of an installation as I could ever hope for on my end, even though it presented problems on their end. Never once was there an angry word, a growl, or any indication that something wasn't going perfectly - just smiles, consulting back and forth, and immediate problem-solving for anything that popped up. Never did a hiccup or issue on their end become an issue on my end - it was just simply solved, and on to the next step. This A+ attitude from two people who KNEW THEIR STUFF and just simply tackled the job with gusto can be summed up in one rare word: PROFESSIONALISM.I received the right product for my needs, at a price that was in line with other quotes I received from other places in the recent past. I was treated to a PROFESSIONAL, RESPECTFUL, and KNOWLEDGABLE sales person in Ryan. I received exceptional service WITH A SMILE and a GREAT ATTITUDE from two very knowledgable installers, Enrique and Freddie. I received polite service from Cheyenne when I called for an appointment, and all calls were handled professionally and politely. Well done, team! Your management can be proud of each of you!Now, as to how I came to call on Semper Fi... I was at a local gas station and convenience store late in the afternoon when it was 114 degrees outside. I saw a Semper Fi truck in a parking space, and inside the store I saw two people in Semper Fi uniforms. One held the door for several people coming in and out, the other was helping a young lady pick up something she had dropped. Both had smiles on their faces despite the late afternoon hour, the heat, and what was likely a long day out in the heat or in an attic working for a distressed homeowner. That image stuck in my mind and when I got home I called the company to get a quote - thinking if they could be polite, smiling, and happy after a long hot day on the job, perhaps they would be a good company to try. I am glad I called. And, when Freddie and Enrique came to my door this morning, I recognized them from the convenience store.

Drake Brown

a year ago

Wayne and Michael were phenomenal Techs, they had our new system in a timely manner. Professional and Courteous. Took their time explaining maintenance and functions of our new system. As new Homeowners we appreciate the peace of mind that Semper Fi gave is. Shout out to our Techs Wayne and Michael and the first responder/Veteran discount. Highly recommend Semper Fi.

Shyanne Rouleau

9 months ago

Semperfi is always a pleasure to work with whenever I call in. Their technicians are very polite and knowledgeable at all times and make sure to address any questions or concerns. The ladies in the office are always pleasant and appointments are always available! I will never need heating or cooling services anywhere else!

Leanore Paradise

a year ago

I called and got same day service. Unheard of in Arizona. They even had a optional time slot of 4p-7p! Ashton was our service technician. Super knowledgeable, very friendly, courteous beyond belief. Shared about his life and own military experience and made us very comfortable. Our dogs were very comfortable with him as well. He did an amazing job. He even showed us the parts of our system that had failed using a side by side view of what it should look like in proper operation. We had such a great experience we decided to do the maintenance plan. $10 a month with twice a year check ups..... What!? HECK YES! JUST THRILLED ♥️Thankful and grateful

Amy Hablutzel

9 months ago

After many issues Terry, Tito, Joseph, Jacobo all made it right! Came out within 24 hours and got our system replaced and installed. Cool air is now finally flowing through our home. We appreciate the thoughtful and kind nature of all Semper Fi representatives. These guys know how to make it right!

Martha Raad

a year ago

EDIT**3/1/22 - While the original service was amazing, post-service has not been up to the same par. The preventative maintenance system was never established, or billed beyond my first payment at the time of service (see below) and I was receiving multiple telemarketing calls to solicit services.ORIGINAL POST; 8/2021We have a home in Mesa, but live in a different state. When we realized from afar that our AC unit was not working. I contacted a half a dozen AC repair services on a Sunday afternoon (The business leads came from a Google search and referrals from other residents in the same community.) They could come out the next day and take care of my AC unit. Tanner, the repair guy, was very friendly and explained everything to me over the phone. And because my dad was a Marine, they gave me a great discount on my services. I was so impressed with everything about this company, that I signed up for their preventative maintenance program. I trust them to take great care of our home, even when we can't be there. Definitely a 5 Star level company.

Bernie Profita

8 months ago

My wife called in and Alicia was able to assist and have a technican come out quick. We heard about the fantastic deal your company was offering and being a vet myself, there wasn't a doubt in my mind. Thank you alicia for everything you did to start our semperfi experience!

Regan Blawn

10 months ago

Absolute great experience in and after hours emergency. From the phone call w a quick answer and super nice interaction (means a lot when it’s > 100F and no AC) to fast arrival and a phone call letting me know they were on their way and topping it off w Andre’s great service. Fixed the unit fast and only replaced what was needed w advice on when to upgrade the unit later. Great experience, first review I have posted! Thanks Semper Fi Heating and Cooling!

DKAZ

a year ago

Giving a 5-star rating to Semper Fi first for installation of our new AC system last year. The energy-saving unit they installed is wonderful and the installation crew did such a great job, professional, fast with exceptional clean up. My 5-star rating continues during this hot summer when on a Sunday we needed service, they not only showed up earlier than expected, but Adam our service tech explained how we created the issue by putting up an awning over our unit. Please don' t do this. Adam took the time to explain everything to us and what happened and all is fine. SemperFi is a great company because they have great people and they truly care about providing good customer service which can be harder to find these days. Highly recommend them.

Sharon Bedessie

4 weeks ago

Very good experience. Great employees. Would recommend them highly. Very courteous on time and professional.

Aida Meacham

a year ago

Casey was professional, on time, kind. He explain every detail of what he was doing as well as in questions we had, he was looking for the best options for our budget and our need.He was a pleasure to work with. I love his honesty it's always wonderful doing business with an honest person and company. Thank you Casey and Semper Fi for your business and integrity.Happy Customers

christine Henry

8 months ago

Andre the Giant was Johnny on the spot for us. We were planning on going with Semper Fi for new a/c system in a few months. We already have had experience with Semper Fe and would recommend to anyone. But Andre the Giant sat down with us and explained all our options and saw with his explanation that this was the time to do it. He explained the new system. He explained the financing. Wow on the financing! Andre the Giant is a giant of a man. He also promised us prayers for the troubles we are going through. Where else do you get customer service like that? We are forever Semper Fi.

Debora Guevara

a year ago

Semper Fi provided a quality experience from beginning to end of the purchase of two new AC units. The technician, Travis, who evaluated our need, and wrote our contract was very professional and explained the options for us. He was personable and made us feel very comfortable making the purchase. The installation team, Richard and Brandon did a top notch job.They were courteous, thoughtful and clean throughout the installation. We had a few unique situations that required visits from senior technicians and the supervisor, Miguel, who was fantastic. Our issues were not caused by the work performed but required a little extra attention. Semper Fi provided a professional team each visit to our home, to include Blake and Adam, Dustin and Mike, Chance, Ashton, Robert, Hector and Jesus. Semper Fi provided the highest quality customer service, skill and we are so happy that we chose this company for our AC needs. They stood behind their product and made certain of our satisfaction. Additionally, we were very pleased with the referrals they made to A-Team Home Services and Right Way Roofing, Inc. I am pleased to give them all the highest recommendation. We have already told our neighbors of our extremely positive experience.

JN

3 months ago

Update: Unit leaks when rains, they've tried patching it a few times, issue is not the roof the rain is coming from inside the AC on the roof.Also stop Spam Texting customers. I don't need to pay $50 to turn two valves on my Water Heater.Froy, Wayne and Chris were great, timely professional, accurate and thorough.No one tried to upsell me or waste my time.I recommend Semper Fi Heating and Cooling LLC.

Mike Worsham

a year ago

This overall was a satisfying experience. From the sales rep Daniel who was very thorough in his representation of product and company providing different options available and seeking to provide the best possible cost, to the owner Jesse who worked to ensure attaining my business I say Thank-you. To add to the pleasure of this were the installers Orlando and Enrique. What a great team that worked so well together. Truly a Dynamic Duo) that displayed the utmost courtesy and work ethics in our home. Our project for them was not an easy one but they exercised caution and patience in their endeavor to complete the job ensuring it was properly performed. I was kept abreast of phases of their work efforts through out their long day. You couldn't be more pleased with all involved including Christina and Gina who did their followups ensuring our satisfaction. These folks are true assets to your company. Treat them well Jesse as they represent your Company well. To all we say Thank-you for a job well done.

Mitch M

8 months ago

READ THE LOWEST RATED REVIEWS AS A WARNING. . .SCAM TECHNICIANS - told us there was a Freon Leak, wanted to replace our whole system for $13k - THERE WAS NOT A LEAK, THAT WAS A LIE. We had another company come out and service and fixed for under $900My son is a Senior Chief in the Navy so we thought we would support Semper Fi. We called them to come out to diagnose our air conditioner which was not performing 100%. The tech was here no longer than 10 Minutes - he said we had a bad Freon leak, which they couldn't fix and since it was an older air conditioner it had to be replaced. Said we needed to replace it and gave us a quote for $10,808.80 (that included a $2700 discount) so full price was $13,511.00 to replace. I could give more details but suffice it to say, they are crooks. THERE WAS NEVER A FREON LEAK.We called for a second quote. The company we used said NO FREON leak, serviced and fixed it for under $900.I'll be reporting these crooks to the better business bureau as well as the registrar of contractors and whatever other agency we can to save someone else from their scams.Semper Fi - you can review our invoice number i62234 for reference -

gab rod

a year ago

Thomas was a great service repair professional. Quick and friendly very professional assess the problem quickly and provided tips and helpful information. Also very fair with price and offer veterans/ LEO assistant. Open and transparent

Gary Keefer

2 months ago

Very professional and courteous. Organized and on time for the appointment. We are very pleased with
Semper Fi.

Terry Nasca

9 months ago

We are very impressed with the job they did in out home. They cleaned out all the ducts and left the house looking great when they left. We recommend them highly. They did not realize my husband is a veteran and when I called them to tell them after the job was finished, they are sending us a check for 20% off.

Bill Donofrio

10 months ago

We came home from vacation to find our AC not working . Our “regular” company could not come to fix their equipment and Semper Fi was highly recommended to us. We called and they came out the same night. The technician Tim was great. Very professional. Fixed the problem and got our house cooled off. We have now switched to Semper Fi as our regular AC service and yearly maintenance provider .We highly recommend them to anyone.

Tom Wilson

2 months ago

I purchased the unit new from Semper and have a annual maintenance agreement. Tech did an outstanding job

Joshua Hanna

2 months ago

Remington was awesome. Gave suggestions but was not pushy at all like other companies.

Ruben Ortiz

6 months ago

Josh provided Excellent Customer Service from start to finish . Very happy with the product and the device. Will recommend Semper Fi to all my Family and Friends

Amy Gurske

8 months ago

We are new to the Valley and experienced issues with one of our A/C units. Our technician, Dominic, was very professional, knowledgable, and kind. He assessed the situation & solved the problem quickly, all while being exceedingly polite, despite it being incredibly hot in our attic. Thank you, Dominic & Semper Fi!

Ally Brownrigg

a year ago

My parents unit had been having some issues for a while now, and last night while we were having dinner they mentioned that the air conditioner had stopped working and the house was over 80 degrees inside. In a panic we called Semper Fi letting them know the issues and they said we would be getting a call from the technician soon. We received a call from Travis Ruelas no later than 5-8 minutes later. Which was a huge surprise! We were expecting over an hour wait. Poor Travis was just getting home when we were speaking, and without hesitation he took off to help my parents with a repair so they weren’t left all night with no air conditioner. He was very knowledgeable and kind and communicated so well! Because of him we are replacing the whole unit, in hopes of continuing to work with him. We were put on for a full replacement In 2 days! The company and staff were terrific! Don’t even worry about searching for a different company. Travis and his staff will take care of you!

Mohamed El-Gasim

10 months ago

Richard and Brandon came to my home to replace an old AC unit. They were on time, professional, and respectful. I appreciated that they took their time to ensure that the AC was installed correctly. I also appreciated the fact that they sat me down and explained the problems of my old unit and different choices when choosing the new unit. Before leaving, they explained how to use the thermostat and offered to return if there were any complications. I highly, highly recommend them!

javier cruz

9 months ago

I work for a competitor company, thanks to Semper Fi I met an awesome veteran elderly couple that semper fi did not want to come out and take care of because homeowner stated he didn’t possibly have enough money for a repair. The company I work for we were able to get the customers great financing options and they had a system put in today thank you Semper Fi taking care of your veterans.

Juliet Conner

a year ago

Looking for a company who cares about the customers? Semperfi is that company!!! Terry worked with me to get a needed new system in and just days before the holidays, he absolutely did more to make it happen then most would for sure! Blake and mike the install techs amazing!!! Very professional, fast but very precise as well as going over the new thermostat in detail. Thank you guys and god bless!

Linda Johnson

a year ago

These folks have some kind of great company going. We called on a Thursday evening when our AC went down (102 degrees outside), and within an hour a technician was at our door. Our 20 year-old heat pump system was shot and needed replacement. The next morning they showed up with a portable unit to lend us until the job could be done. The company dispatcher worked with us to expedite the replacement and by Monday afternoon the technicians had the new unit installed. Freddy and Mike encountered complications with the fit, but devised a creative solution and completed the install quickly. As they finished, another guy from the company showed up to remove the old unit and all the packing materials. From first contact through completion of the project we encountered nothing but professionalism, talented competence and courtesy from everyone at Semper Fi.

Dana Keller

a year ago

I did a quick Google search when our AC went out and Semper Fi seemed to have great reviews. The woman who answered the phone was pleasant and cheerful, and they were able to get someone out in just a few hours—for which I was very grateful! Kevin called 20 minutes before he arrived, as they indicated he would, and he was extremely friendly and personable. He checked out both of our AC units and was able to diagnose the issue and get everything back up and running in a timely manner. I wouldn’t hesitate to use Semper Fi again for our heating and cooling service.

Amanda Kindle

10 months ago

Called them because our AC went out and they were able to come out the same day...literally within a few hours and quickly diagnosed and fixed the issue. Josh was friendly, professional and thorough. Top quality work at a very good price. I highly recommend this company.

Andrew Profita

8 months ago

Heard about a good promotion to inspect/perform maintenance on my air conditioning unit. Spoke with a rep named Alicia. She was very professional and knowledgeable and managed to schedule someone to come out quickly. This company has quality employees working for them.

Rob Gonzales

4 months ago

After having bad services with other companies, I was surprised this one actually showed up on time, got their work done in a timely manner and were professional. I will definitely be using them moving forward.

John Daley

9 months ago

Terry was very professional. He was ahead of the time that was told us by the customer service rep.. He was very knowledgeable and diagnosed the issue extremely quickly. Turns out that it was just a Fuze that blew. I will recommend Semper Fi Heating and cooling to any one who needs service on their HVAC or any other services that they provide... Thanks so much Terry and Semper Fi ...

TOM Jones

2 months ago

I asked for a quote and never used them and now they will not stop emailing me even through I unsubscribe they also will not stop calling me even I told them to take me off the list. BEWARE do not give them your info

Jay

8 months ago

Freddy and Enrique showed up promptly shortly before the scheduled appointment time. They got started right away and worked as quietly as the job would allow. They completely cleaned up the area and left behind only a clean, professionally done job.I would definitely recommend them.

Ben Reilly

9 months ago

Absolutely going to take advantage of veterans and people who are in desperate need of services and fall for their sales tactics. Take the time to read over the lowest reviews here, which are posted from some of our neighbors and longtime residents in this area, and if you are in need of services ALWAYS GET A SECOND OPINION. These guys are absolutely all about pressure and will not let up on you once they feel that they have a sale to be made. They are also located in a mall?!? Why?! Isn't that a very expensive location for what is essential just a call center and dispatch???

Nancy A

7 months ago

2 years old and falling apart. They said a part needs to be replaced every 2 yearsStops working every 2 months. After my review was seen they called and came over the next day. They were really sorry about my situation and helped me out. With anything, there is a problem once in awhile. I thank them for caring

Ken Choyeski

a year ago

Great Company. It starts with their friendly customer service to their on time service call with their technician (Sean). Sean was amazing. He was courteous, he took the time to explain every aspect of the service call and answer all of my questions. Their was no high pressure sales, only recommendations on things that would improve and save me money with my air conditioning unit. Look no further than Semper Fi for your heating and air conditioning needs.3/15/22I wanted to leave another review today because of how extremely happy I continue to be with Semper Fi Heating and Cooling. I had purchased the maintenance plan and it was time to have Semper Fi out to do my A/C System maintenance checkup for the upcoming hot summer. I continue to be extremely happy with service I receive. Today (Cody L. ) was my technician and he is top notch. He was polite, friendly and asked me if I had any concerns before he did the servicing of my AC system. Cody explained to me and kept me informed with each step he took to complete the job. As I have said before, if you need any heating and air conditioning needs, make Semper Fi Heating and Cooling your company also. You will be glad that you did!! Thanks again Cody, your are the best!!

Glenn Probert

2 years ago

I purchased an older double wide as my retirement home. Knew that the A/C was going to be an issue. Other company did a patch job for $1,500 that lasted about 2 weeks. In my search for replacement, I found that I could save $ by going with a company with off brands. No one spoke of the 10 year warranty, nor several financing options (that took 5 minutes to secure, while the rep is in house) that Semper Fi offered. Purchased Thursday night and install was the next Tuesday morning. The rep told me that they would keep me as comfortable as possible while I was waiting for install (old ac was operable, barely). The installers Chris and Blake arrived 10 minutes early (translated, they are interested in my business). They encountered a couple of large obstacles, however always maintained a positive outlook. They corrected the issues and did a spectacular install, as these older mobile homes can be a real challenge. I was very impressed and pleased with the results. Frigid air in areas of the home. No more fans needed to push air around. They cleaned up just like they were never there. 20% discount for Veterans. For the first time since 1973, a company that finally made me feel they appreciated my service.

Lora Ritz

a year ago

The installation technicians just left my home. I am thrilled with what a good experience I had with Semper Fi. They came out immediately when I called all upset over my unit. The manager, and his trainee (Forgot their names) were very nice and helpful with teaching me about the different options. The next day the installers came bright and early. Chris, Adam, and Connor were very polite and neat. This place goes above and beyond. I am just waiting for my paperwork and warranty info. Oh yeah, great warranty. Oh, my name is Laura Fritz, Lora Ritz is my online name. Oh, and I got my Marine discount, since my son is a Marine. Semper Fi!!

Christy HH

a year ago

I’ve been using this company for a few years now. Last experience not the best but we knew it must have just been the technician. Requested my service this year and a new technician. Not only did I get a new tech, the service was free. I was more than willing to pay but but they really took care of us! Thanks to my seasoned technician John, I will always recommend The Semper Fi and Team :)

lori scott

7 months ago

Outstanding customer service! Highly recommend. New AC installed in 6 hours, techs were wonderful won’t do business with anyone else.

michael stinchfield

8 months ago

My AC wasn't working as efficiently as it had been. The technician told me that my coil had a leak and it needed to be replaced. $2500.I had competitor come out and showed me all kinds of readings on pressure and levels in the AC. They said there was no leak and cleaned my coils at no charge.I do worry that when I get a preventative service call in winter or next spring that they might tell me I have a leaky coil. Than I'll know your tech was right.I appreciated the phone call from the owner.

Jessica vanVianen

6 months ago

It’s been 4 weeks since this company was at my house. We were told they would get back to us regarding a quote 4 weeks later we’re still waiting. I’ve emailed and called this company with no response. Very unprofessional. Plus they charged our credit card more than what we were told the initial fee would be.

Mark Burns

9 months ago

On June 7th I contacted Semper Fi to look at my ac was making a loud noise could tell it was some sort of bearing that went bad they said would send a Tech that same day from 3 to 6. A Tech named Josh showed up around 6 at 6:45 I get a message from Donna that the tech was going to wait for me I said why can’t he just fix it then I was told by her that Josh the Tech said the unit need to be replaced. I got home around 7:20 Josh told me that he was getting ready to pack up and the fan just quit he said he didn’t touch any wire then he showed picture he had taken on was a reading on the compressor was pulling 19 amps and we need to replace the whole unit I asked him how many amps should it pull got no answer from him then he proceeded to show me 2 different units one was $9,000.00 and the upgrade was $11,000.00 I said to him we can’t do that now and we have no ac so what can we do he said he had a new fan with him I said let’s put it in. Josh gets the new fan in and while still on the roof told me the fan cools the compressor and has been damaged beyond repair, he said we could replace the compressor for $4,00.00 but he recommended we replace the unit. On June the 9th I called Collins Comfort Masters for a second opinion Michael was the Tech When he came down, he said the only thing wrong was a small Leak somewhere so small he couldn’t tell where I asked him if the compressor was fine, he said yes, I told him what happened with Semper Fi he shook his head and no the compressor is fine you have to do a test after it’s replaced. So, I feel Semper tried to sell me a unit that wasn’t need I called Semper Fi on June 14th to have a supervisor call me back received no call back from them so that tells me they condone the behavior. The account is Under Pacheco.I'm not a Pacheco and no one has called me Ashton left a message on my Daughter's phone I left a message for him with no call back.

CJ Wms

a year ago

Great company. My HVAC tech was Luke. He arrived early. Amazing! It was 114 degrees outside. Extremely professional and quality workmanship. I was so grateful for their expedient response to my call for service. I highly recommend Semper Fi . Plan to utilize their services for all my HVAC needs.

Serena Heil

10 months ago

Antione and Randall came out to replace our upstairs ac unit around 9am. The job was basically done by 430pm, but they found a kinked and cracked copper pipe in the wall. They brought out the Installation Manager to speak to us about the issue and already had 2 more techs on the way!They had to unexpectedly go through stucco and drywall to fix this and test their installation. When they were finally able to get it started, they also had to work through some eco bee configurations required for the new unit, and were very proactive about it.They did an amazing job with the utmost professional courtesy - and they ate the cost for the additional repairs, drywall and stucco fixes!Being 5 months pregnant, I can't say thank you enough because it was a very long and very late job and they really came through!! The new unit was registered for us and updated with SRP.

Cohen Conwell

8 months ago

Terry Wade came out and fixed my unit. He was very professional and very informative. I would highly recommend using this company! Thanks Terry

Jessica McCown

a year ago

These guys were fantastic! Brandon sold us our new unit but not before he found a bunch of discounts for us .. He was very knowledgeable and professional! (Let's go!) We had our new unit installed in less than a week of ordering it. Will H and Orlando showed up bright and early and got the job done in less than 3 hours. They were also a pleasure to work with and took the time to walk me through the steps of the install and what to expect going forward... even let my 6 year old son sit out front and watch the crane at work :) I hope not to need them any time soon but i will definitely let others know to make Semper Fi their first call for any AC/Heating needs! Thank you guys so much for saving us!

Tina Alnasser

6 months ago

I had them come out and inspect air conditioner. They were great and said everything is good. Great service!!!!!

Kimber Holstine

a year ago

We woke up to a high pitched noise coming from our A/C unit. We did an online search and found Semper Fi Heating and Cooling. We called and made an appointment. They were able to schedule us on the same day (Fourth of July weekend.) Our tech Terry showed up 20 minutes after he called to say he was on his way, immediately found the problem and had it fixed in less than 45 minutes. We couldn't be happier with the results. Not only was he on time, but professional and personable. He advised us on potential upcoming maintenance and answered all our questions with patients. We have definitely found our permanent Heating & A/C company and will be using them again the future.

rachel moritz

a year ago

The lady I spoke with to request an ac inspection was so nice. Once I was on the schedule she told me Brandon would perform the service. Brandon called on the day of service to let me know when he would arrive. He was on time and friendly. He asked if there were any concerns about the unit. I didn't tell him that I already thought a new ac was in my future. When Brandon finished he asked to show me some pictures of issues he'd seen: cracked lines, evidence of a leak and the date of manufacture on the ac. When I said I thought it was time to replace the unit Brandon said he could show me some options. He explained about SEER's, ac sizes appropriate for my house, etc. He answered my questions in a way I could understand. There was never pressure, only information. I chose Semper Fi. The two men who installed my new unit were prompt, professional, efficient and friendly. I am very satisfied with my Semper Fi experience and the twice-yearly ac inspections will be done by Semper Fi to keep my new unit performing at its best. Thanks to all the Semper Fi folks.

Linda - RVGypsy

a year ago

Semper Fi is outstanding! Our AC had issues on a Sunday. Their call-out cost was very reasonable and if repair was done would be waved.Tech, Chance advised of arrival time and was punctual.He had no problem decerning the issue. We were up and running in less than an hour.No additional charges.Thank you Chance and Semper Fi Heating and AC!

Susan Dahl

10 months ago

Very happy with all aspects of my experience with Semper Fi, from the estimate with John and then with the installation which was done by Orlando and Enrique, they kept me informed through out the process. Very impressed. Thank you

Aaron Hauter

a year ago

We recently purchased a home and wanted to have a thorough inspection of the A/C system and gas furnace, so we called Semper Fi. We immediately received confirmation of our same day appointment. Our service tech was Trevor, and we could not have been happier with our experience! Trevor took the time to walk through each aspect of the system, explaining exactly what he was looking for as he performed various tests. He was highly skilled at his craft, honest, and thorough. By the end of his visit we felt like we gained a trustworthy friend. Highly recommend for all HVAC services.

Ira W

7 months ago

Christina was amazing from the beginning. She was responsive, ensured her techs were on time and followed up after the service is complete. Couldn’t recommend a better business to deal with!

Art Urias

7 months ago

Josh was an amazing technician and very friendly and knowledgeable, if I could I only want him for future services and I’ve already recommended Semper Fi and Josh to several acquaintances

Eric Gutierrez

a year ago

Called Semper Fi to come out and fix the heat - They were able to get me scheduled for the same day that evening. Terry showed up a few hrs earlier than expected and Diagnosed the problem fairly quickly. He was able to contact the manufacturer, get me a part overnighted, and installed within 24 hours of my apt. Terry kept me informed and explained things to me as needed the entire process. Very professional technician. Clean Install.They aren’t the cheapest in town, in fact I would say they are probably one of the higher rates in the valley - HOWEVER you get what you pay for! These guys dot the I’s and cross the T’s.

Pia Frydendahl

9 months ago

Semper Fi was a great company to work with! Goodman is an excellent unit. By far the best quality for the best price. I highly recommend this American unit and Semper Fi!

Rusty Shakleford

10 months ago

We made an appointment as our AC went out and it’s summer. Nobody showed up at the scheduled time and when I called back I was told sorry I don’t know how that happened and the appointment wasn’t entered correctly. I was offered to have someone to come 3 hours later. Completely unacceptable. I understand that it’s a busy time and I am not the only person with an emergency but had I not decided to call and check in nobody would have ever shown.Update:Someone called for the second appointment we made 2 hours after the given time. By then another AC service had come out and helped.

Kristin Tirado

a year ago

From my initial online chat with Jesse, late on a Sunday evening, to our in home evaluation by Terry, to our installation by Mike and Freddy, we found Semper Fi to be absolutely fantastic! We had just purchased a home, and discovered the AC was not working properly. After some research into the best AC companies, I reached out to Semper Fi. The unit was in need of several repairs, and we opted to replace it rather than repair, since it was 9 years old and poorly maintained. Terry was great with explaining what exactly our options were, showing pictures, and helping us get the financing we needed and getting services set up as quickly as possible. Mike and Freddy came promptly, explained what they were doing, told us the cause of some of the airflow problems (incorrect installation by previous owners), and replaced the unit. They even removed the inactive swamp cooler for no additional charges. They also informed us that we should have a roofer take a look due to the previous installation being...les than ideal. They installed the unit efficiently, walked us through the new thermostat, explained the 10 YEAR WARRANTY (awesome!!!!!!), and checked each vent to ensure everything was working properly. The fact that we got a discount for my husband's military service was a bonus, of course! Service was exceptional!!

Dennis Newkirk

10 months ago

We were not at all happy with what happened when their worker visited us.He went to check our air conditioner and in a very few minutes he asked us to sit down with him and go over what he found. He proceeded to say that the unit was leaking Freon and that he could not replace the lost coolant because of government regulation. (Apparently, the EPA did discontinue the use of Freon.) He also stated that several other problems existed.Then he claimed that we could get a special deal if we bought a new air conditioner from him that day. I said we needed to talk it over because his quoted price of $10,000 was a lot of money. He pressed on trying to make the sale. I reiterated that we needed time to consider it. He went on, trying to close the deal. Finally, I emphatically stated that we would not buy the air conditioner, and he leftToday we had another company out to check our unit. The tec said that he found no leaks and everything was up to the manufacturer’s specs.We believe that the Semper Fi tec was only trying to make a sale. It seems that he tried to take advantage of us. Beware.

Michael Day

11 months ago

This company is legit. They went above and beyond for us to get us AC for our home. We had our units replaced 9 years ago but had issues with the heat pump so I called Semper Fi to look at it. The motor in the heat pump was frozen and the call was escalated to Chance he ran into more issues with the pump but because the temps were rising and my wife is bed bound he brought us a temporary portable AC unit to be able to cool the room my wife is in. THATS ABOVE AND BEYOND IN MY BOOK. One Chance got the pump operating he turned everything on and guess what THAT WASN’T THE ONLY ISSUE. The condenser motor wouldn’t work so we still didn’t have any AC! So Chance worked with Ashton to see what else they could do and they came up with a plan that we could afford and we have AC just before the first 100 degree day here. They are the best and have consistently gone above and beyond through out this whole process I highly recommend Semper Fi heating and cooling to everyone reading this.

Jane Davis

a year ago

Was very pleased with Freddie, nice young man and very knowledgeable, he explained everything so that we could understand.We had a our unit installed today and the two gentlemen did a great job.Will recommend Semper Fi to allThank you for all you have doneTom and Jane Davis

Bill Hasse

8 months ago

Tech Casey. Did a great job inspecting and finding the issues. Repairs were same day and took less than an hour. He explained in detail the issue and solution. Great Job. Semper Fi!

Anders Engnell

10 months ago

Brandon inspected our unit and gave a great recommendation for a new one after discovering its age (18 years) and some essential repairs that need to be made.Within a few days, they had Tito onsite and he elegantly installed a 3-ton HVAC unit in just 6 hours.These folks work hard, know their stuff, and don't miss small details. Highly recommend them!

Ana Chavez

2 years ago

Thank you to all at Semper Fi for taking care of my replacement A/C unit. Everyone was so professional and very understanding of our needs. From the first phone call to the last technician that came out to my home. Tanner came out same day I called and checked out my unit. Very professional and knowledgeable in the matter. He informed me exactly what was wrong and explained with detail the problem, I greatly appreciate that. Same day they brought us a portable A/C to cool us off until our unit could be replace. The 2 gentlemen that came out to replace our unit also where very professional and finished the job in a timely manner. Highly recommend Semper Fi Cooling.

Liz Sullivan Sullivan

a year ago

I was so impressed by Semper Fi's sales and service teams' professionalism. And their attitude of laid backness that made me feel really comfortable. I let them know that whoever was in the military service in their company had my utmost gratitude for what they had done for this country. Any questions I had they answered and Bill Kaiser went the extra mile and took my phone calls and questions with an amazingly patient attitude, LOL. I highly recommend this company and I know that they will maintain my unit and fulfill my warranty because I've developed a trust of Semper Fi based on their behavior.

Ryan

11 months ago

Bill arrived 15 minutes early. Was professional, knowledgeable, and went the extra mile and ended up saving me $5,657 from a competing quote from a more popular HVAC company. I also appreciated the military discount.I would highly recommend Semper Fi Heating and Cooling to anyone with HVAC concerns.

William and Michelle

a month ago

Our tech went above and beyond any service we have ever had in the past. Would highly recommend.

Nicholas Caudle

a year ago

I contacted this company as well as a few others. Ryan came out and gave me my quote on a new A/C system, which was extremely fair. I decided to purchase an entire A/C System from Semper Fi. Mike, Freddy, and Jeremie came out to do the install, they replaced everything in the attic as well as the outside unit. I could not believe how professional they were, their knowledge, and walked me through everything at the end and made sure I was happy before they would even take what I owed. I would recommend this company to any and all friends and family. Semper Fi thank you for taking care of myself as well as my family.

OakStone Investments, LLC

a year ago

ENRIQUE & ABEL just left my house and they did amazing! in less than 5 hours they took out my huge old ac and put in an all new one on the roof and installed new duct work and vents. They got the new system up and running perfectly and they left no mess behind! The only evidence that they were here is the nice cold air blowing from the vents. These guys and this company are amazing and they work at a top notch level and function with military precision! I will be a lifetime customer and refer them to everyone that we know.

Lisa Robinson

2 years ago

All of the Semper Fi representatives that I encountered from the first phone call for service, the onsite technician, the installation team, to the follow up inspection technician, were very professional and knowledgeable. Semper Fi has very high customer service standards and it shows in the high quality of their products, services, and the professionalism of their employees. I am confident that I have been given the best products and service available, and for years to come. Finally, an Air conditioning company that it is a pleasure to do business with. Thank you Terry, Blake, Chris, and Stewart!

Tina Acevedo

a year ago

I had issues with my thermostat, would keep switching to heat, called several places for emergency repair to be scheduled days out. Found Semper Fi on the web, had service same day, tech came out figured what the issues were, went over my opinions. Technician very professional, personable and did not leave till my issue was resolved. Will be scheduling some needed duck work and all my yearly servicing with them. Thanks for the great service!

Thomad Lippert

9 months ago

Great service from Mike & Blake. Spend over 12 hrs installing a double HAVAC system. They answered all my question and helped program the two Wi-Fi smart thermostats. Left my home clean inside and out. Highly recommended Semper Fi!

Jack Caine

a year ago

It has always been a great experience with Semper Fi Heating. All of their staff have been professional, polite, and knowledgeable. They have offer me a great service at a wonderful price. I have had their installed 17 seer a/c and heater exchange for almost 2 years. They come regularly to provide any service needed in a quick and timely response. Even during the busy summer days. Definitely would suggest going with Semper Fi heating and cooling for all of your climate control needs.

Damion Nash

a month ago

Very nice and showed me stuff to lookout for in the future. Have recommendations on when to dump my water heater throughout the year.

Stepheny Hof

a year ago

I had such a great experience with Semper Fi. From the office staff to the installers. They were so kind and professional. I was not pressured to buy more than I needed. Install was fast and they left my house completely cleaned up moments after install. Great no interest finance option. Highly recommend!

Cathleen Cameron

a year ago

Can't say enough good things about this company And especially the installers who put in my 2AC units. Michael F, Mike E , Blake P, and Josh N. They worked very quickly to get the job done and most importantly they cleaned up At the end of the day so I didn't even know they'd been here. My new units work very efficiently and quietly and I couldn't be happier. I strongly recommend semper fi air

Chad Ogden

a year ago

Had a great experience with Semper Fi. Set me up with an immediate appt and the service was great. The technician was very knowledgeable and took the time to explain everything he did, to rectify our issues. Will definitely use them going forward for my heating and cooling needs.

Sarah Procop

a year ago

Our A/C went out after hours in Mesa when it was 109 degrees out. We called them based on Google ratings. Semper Fi had a tech out within 30 minutes, diagnosed and repaired within an hour! Excellent and knowledgeable service at a great price including military discount. Would definitely recommend and use again!

matthewinaz D

8 months ago

Encountered one of your employees reckless driving About 915am on the 303 interstate getting off at cactus. Such a reckless employee should not work for your company Driver doing at least 90 mph on the freeway in the middle lane. Such recklessness. Then cut in front of me to get off at cactus. And I am the one that called your office to complain but the lady said all the managers were in a meeting all day long.

Tony Logan

5 months ago

The sales person was to the point. No pressure and the install crew was top notch. Would recommend to anyone

Stephen Crosby

2 months ago

They gave me a great unit at a great price. Highly recommended

Amber Pickens

8 months ago

Casey was our technician for an annual system check. He was very knowledgeable, Proficient, and professional. Thank you Casey and Semper Fi!

Jasmine

a year ago

I had called Semper Fi to get a second estimate on our air conditioner that had stopped working. They were able to send a technician over last minute. Bill was very professional and knowledgeable when he came in. The first estimate we received from another company told us that that we would need a new air conditioner and that our Freon was low! Bill checked it out and it was not low at all and the issue was just due to air restrictions. He saved us thousands of dollars! So glad we got a second opinion and will use Semper Fi for all of our future needs! Thank you!

Ashley Fenton

2 years ago

We recently replaced our HVAC system, about a month ago, and are so glad we called Semper Fi. Everyone from the office staff to the estimator, installers and techs, has been so professional, personable and capable. Brandon, in particular, was outstanding when he came to check on all the coolant levels and functions. We like supporting businesses that value military service with a discount and the cash discount on top made the cost very reasonable. We highly recommend this company and will schedule all regular maintenance checks with them going forward.

Randy Jensen

11 months ago

Spoke to 4 or 5 AC companies. I was concerned my old AC would die when it was 115 degrees this summer and my tenants would be there. It was situation I wanted to avoid, but not really wanting to spend the money.At the end Semper Fi has me as life long customer as they were really a standout company. From first call, through the salesman to installer.If you are looking for company, call those you planned and then add this one to the list.

Charles

a year ago

My wife and I purchased two A/C units in March 2021. This was partially due to Semper Fi being a local business, and having hired veterans. I believe that is a proper thing to do.Ryan, our sales representative, was thoughtful and professional, and fully explained how the two thermostats and A/C units interacted. We received an excellent education and instructions on the use of the equipment.Semper Fi provides a significant price reduction for Veterans, and here is a personal tip from me: Keep talking and asking questions and you may promote a little more price reduction or an added feature you might find handy.We feel the quoted price was excellent after we examined bids from two other air conditioning companies, both of whom were higher in price.A schedule for installation was agreed upon, and the working crew called 20 minutes early to remind us, and then arrived promptly and started unpacking and getting their equipment ready for the day’s work.Since this is Arizona, most houses have an attic where the furnace and assorted parts are placed. We were amazed when we saw how much was pulled out of the attic, and all of that was done without damaging the interior of the house.We waited until May, after using the two new units starting in March, to write this review Our thoughts were that if we had problems, issues, or questions about our experience, we would be better prepared to discuss them.The equipment runs flawlessly. We are still experimenting with using two A/C units and two thermostats, but no operational problems have occurred.We did speak with the office manager at Semper Fi due to our interpretation of some of the warranties, and the expected response we might receive.This is when the big surprise occurred! The office manager returned our call immediately, and then listened to our questions without interruption. We had not requested money, or any other form of recompense.The office manager, Terri-Lynn, then thanked us for giving her the opportunity to speak with us regarding all aspects of our experience so she could gain knowledge and help her to correct any negative points.Personally, we don’t remember any company ever thanking us for giving them a chance to be better. This was a unique experience of a company taking steps, neither required nor requested, simply to ensure the customer was happy.Well, they have a cheerleader in me, and I am impressed and grateful for the way we were treated.

Taja Slominski

2 years ago

Our first contact was with Bill for our quote. He was very thorough and went over all of our options to help us pick the best units for our needs. The install was scheduled within the week of us making our decision. The crew that came to our home was very professional and friendly. They took great care to make sure we were not inconvenienced. We're working from home and barely knew they were there! They even did a fantastic job cleaning up afterward. Chris made sure that we had all of our questions answered and even took us out to show us our new units. Very thoughtful and knowledgeable. Would 100% recommend Semper Fi for anyone looking for HVAC service!

Wes Leathers

9 months ago

I strongly will not recommend this company. My wife and I take care of her mother who has major health issues. Our ac went out and called this company to come out to fix our ac and told them our situation is with her momand ac.they told us they would be at out house between 9 and 12. We called back 3 more times to explain we needed the help to get it going cause of her mom health and they wound up no show no call after explaining situation.i will not trust this company they patently don't care for anyone's business even if someone health is in danger and yes my mother in law is sick

Matthew Halley

a year ago

Semper Fi did an oustanding job installing our new AC and Air handler system. I would like to recognize Bill for the information and sales portion of our new unit. Freddie, Josh, and Brian were prompt, professional, and very expedient during the install.. They left our house neat, clean, free of debris..Thank you gentlemen!!

S. Shoemaker

a year ago

Great experience, from scheduling through to the service. Luke went the extra mile to get my thermostat replaced under warranty, driving from Chandler to Phoenix to pick up a part and get back same day to install it. Price was more than fair. Semper Fi has definitely won a repeat customer in me!

Steve Bachman

11 months ago

If you are looking for a new Air Conditioner and Heating system, look no further. The ENTIRE process was absolutely seamless. The salesman, John Ezell, was super responsive to our needs. Put together a comprehensive proposal with 4 different options and explained each one thoroughly. Didn't try to upsell you on the most expensive system. Just the one that would suit our needs. They may or may not have been the least expensive, but honestly, that is not what we are looking for. We are looking for a company that provides value and service and will be there for you in the long haul. Fast forward to the installation. OH MY GOD! The 2 man crew of Fernando and Oscar were absolutely the best. Called when en route. Showed up on time, put tarp runners all the way into the master closet. Communicated the entire process and worked their b*tts off! The job went super smooth and our new AC is working extremely well. No more nervous nights in the middle of summer wondering if your unit will crash. Call these people and use them for ALL your AC and Heating needs. Thanks Semper Fi! (Always Faithful!)

Michie Bertrand

a year ago

Semper Fi once again saved the day. I got of work Friday afternoon and came home to a warm house on one side. One of my two units was not blowing cold air. I called Semper Fi and a technician Elias gave me a call within 10 min and was over within an hour. It wasn't your quick fix of just replacing capacitor. He quickly diagnosed the issue. He got approval from his boss Terry to replace the part which was back at warehouse. He was able to get the unit to run temporarily which lasted threw the night. The first thing next morning. I received a call to setup a time to fix the issue. Elias came back to service my unit. He is very professional and knowledgeable and great to talk too about A/C stuff. Lol... I would defiantly recommend Semper Fi for all your heating and cooling needs. BIG THANKS AGAIN!

joan garner

a year ago

Saturday night at around 9:30pm our2 year old A/C gave up the ghost with no warning. We are an elderly retired couple with 2 equally elderly dogs. We called our usual A/C repair company's emergency line (no one ever answered- not surprising as the basketball playoff game was on). We called Semper Fi's emergency line next. The most pleasant lady answered and listened to our pleas for help. Shortly thereafter Ashton called and was on his way. He arrived and took charge of our issue in a most professional manner. He diagnosed our problem in less than 15 minutes by torchlight. He expertly replaced our capacitor in even less time and we were up and running perfectly! We will be using Semper Fi from now on for all A/C maintenance. Bless you all for caring enough to respond to us in such a wonderful manner in the middle of the night on a weekend! We cannot thank you enough!

Reva Anderson

a year ago

Today we had two new heating and air conditioning units installed by the most awesome company. The installers, Freddie and Mike, also awesome, did an amazing job! They were here nearly 13 hours because they had to do many adjustments in order to complete the job to their satisfaction and perfection. I highly recommend this company and their installers to anyone looking for integrity, honesty, great work ethic and devotion to a job well done!!

H HOLBERT

2 months ago

Would recommend this company and also their USA Membership. Yes. We purchased it.

Ryan Quigley

2 years ago

Our AC went out tonight and didn't know what to do. I have 2 young kids and a pregnant wife and couldn't go into the long weekend without AC. Called a few other companies and they were days out from being able to have someone come out. Called Semper FI at around 830pm and was greeted by great service and connected me with Bill who was at my home within 30 minutes. Bill was very professional, friendly and knowledgeable. He quickly had our AC up and running again! I could not recommend them enough! They are my new go to for any AC/heating issues and I would recommend to anyone I know. It was an added bonus to chat with a fellow Marine for a bit. Thanks again Bill!

Denise Hernandez

a year ago

Their company was great from making the appointment to the arrival of the service technician. Kevin G was the technician that came to do do AC Maintenance on our home. Since this was the first time we used their service, he explained the process, what he would be checking for, and the areas he needed to access to complete his work. After he completed the inspection, he explained his findings and we received the detailed report following our appointment. Kevin G was friendly, knowledgeable, and answered all our questions.We will definitely use their service again and would highly recommend.

Margit Goss

a year ago

Service was scheduled for next day. Technician Chase was on time, professional and very pleasant. All service was done quickly and efficiently and I even received a military discount. I can highly recommend this company and will use them again in the future

Karla Webber

a year ago

I have already shared our experience and the Semper Fi card with our friends and Thomas just left our home! Friendly and professional from the beginning of my call to the goodbye and thank you to ME for trusting them to do the job. I called at 10:30 this morning and Thomas was at our door at 16:00. He was very nice (even to our pups), explained everything to me and had our AC up and running in such a short period of time. You have a customer for life. Thank you, Semper Fi!

Whitney Tucker

a year ago

I cannot recommend this company enough!! We have used them twice now for AC issues and both times they were able to come to our house same day, find and fix the issue, and charged such a reasonable price!! They are military friendly and offer a great discount, but even without the discount I would strongly recommend them!!! Both times the technicians were professional, respectful and prompt! I will forever recommend these guys!! Thank you so much Semper Fi!

Stephen Graham

a year ago

I have been with Semper Fi for about for years. Each and every time, the technician they sent was extremely professional, ethical, clean, And efficient. These people support our military, and they do an honest and excellent job. The technician who came out today was named Devin and was an excellent young man Who was highly skilled. I gave Semper Fi Mai highest possible reading, and hope they continue to hire such excellent technicians as Devin.

mandi colyar

2 years ago

I have never met a more honest, courteous and friendly bunch of people than I have with this company. They are #1 in my book!! They installed a whole system in my house a couple years ago because the other one went out. From the get go they have been wonderful! From the girls who make the appointments always so nice on the phone to the gentleman that they have working for them are always on time and are very courteous. Thank you Semper Fi Heating and Cooling you guys are awesome!

Chad Anderson

a year ago

Had Thomas come and service my two air conditioners that were 5 years old today. Did a very thorough job going over what my expectations were and what he would do. Very professional, knowledgeable and did not make a mess even though both where in my attic.Explained I had bad installation and service from another contractor explaining those issues and he addressed my concerns completely. Also gave good recommendations to improve my cooling.Installed two hard starts as well to prolong my units life even though previous installer said I didn’t need them after I asked them why unit started so hard and had to replace a Capacitor last year. FYI I came from a commercial HVAC background so I feel I can say they do a very great job. Thank you again Thomas and Semper Fi.

Val A

a year ago

It’s been a few weeks since Blake and Mike installed a new AC, I am satisfied with the outcome - from the zippy sales process, the installation and the result. Nice job by the Semper Fi team, highly recommended.

brandon nelson

8 months ago

My ac wentnout when it was 110 out. They came out and got it fixed pretty quick. Just want to say thank you to Tery Wade for your honisty and not trying to sell me something i didnt need. He let me know my comprssor was running at a little high voltage but it was fine for a while.i will definitely be calling and having him out again if we have another issue

Chris Dunlap

a year ago

Every individual from Semper Fi came out and discussed/educated me in this process. I met with Ryan, Travis and Chris, they were helpful and really worked to help me with my AC situation.Chris thank you for a quick AC install and all your knowledge!Truly a great team! Thank you all for serving your customers!Semper Fi, you gained a customer for life!

Mac Cook

a year ago

Semper Fi goes above and beyond in what you’d expect from a A/C company. professional at all times,On time, courteous are just some of their traits.I’ve had the system for 2.2 years now with no issues,Maintenance for first 2 years was complimentary and now only$ 17.75 Great value in my eyes.Also company is Veteran owned +++Highly recommended!

Verna Hegg

a year ago

From the quote thru installation we were very pleased. We got good deal & the staff was outstanding - office and techs. Hector & Adam did the installation and you could tell they knew what they were doing. True professionals. They truly are an asset to the company. Would highly recommendSemper Fi for your A//C & heating needs. Thankyou.

Mandie Dove

2 years ago

My AC went out early this morning. I called several places before I called Semper Fi. None of the other places had much empathy for a person with cardiac issues experiencing problems with increasing heat. Then I called Semper Fi. The lady I spoke to on the phone, was very empathetic to my concerns and after hearing about my health conditions, she knew my AC needed to be taken care of quickly. She gave me a window of when a technician would be there. He called me to advise me when he was 20 minutes out. He arrived at the beginning of the window of time that I was quoted. He came prepared to work, with a mask on (during the Pandemic) out of respect and safety for his customers. I explained to him what was going on with the unit. He figured out the problem, replaced what needed replacing, which was still under my home warranty. He also checked the other parts on the unit to make sure they wouldn't be giving me any problems in the near future. He found one more part that was still under warranty, that was underperforming (based on manufacturer guidelines), replaced that part while under warranty, and saved me time and aggravation of having to deal with more problems down the road, if they had not been replaced now. Im thankful my technician took the time, not only to replace the worn out part that he came for, but to also examine the rest of my AC unit to make sure it will get me through summer. I appreciate the proactive approach, which is much less expensive than the reactive approach. I appreciate the initiative he took.He was very respectful of my home, my and my time. Since my husband is military, we also were thanked for our service and were given a discount on the labor. We couldn't ask for a better deal than that.I highly recommend Semper Fi Heating and Cooling. The next time I have a heating or cooling need, I will be calling them. Thank you so much, Semper Fi team! Thank you, to all of you for your service to our community and to our great country! ??

Lisa Oh

a year ago

Everyone that I have come in contact with in this company has been great. The young lady that answered the phone(I apologize I don't remember her name) was the sweetest and so great on the phone. The young man, Brandon, that came out, I wish I could give 10 stars. No exaggeration. He was so professional and knowledgeable. He notified me when he was on his way (which the young lady said he would). He was very detailed, answered my questions, and was calming in an otherwise stressful situation. The company that I've previously used closed at 5 and would help me if another call canceled. I appreciate the 24/7 emergency serviceavailability because I was able to have same-day service. You all really take customer service seriously and it shows. I need to have a word with the previous company I used to clear up some things. But, because of Brandon and that young lady, I'm switching companies and you have a lifelong customer in me. Thank you all so much.

Ray Flores

4 years ago

I had a full AC system replacement done by Semper Fi. I had a few concerns during and after the process and I am shocked at the response that I got from the company. The owner called me immediately when he learned of my situation and offered assistance without hesitation. He stated to me on multiple occasions that he and his staff were there to support their customers and ensure they have a great experience. Every person that I have interacted with has been polite and professional. I cannot believe there are still companies around that appreciate their customers and take the time to address their concerns! I would recommend Semper Fi to my own mother and have confidence that she would be treated well! You will not find a heating/cooling business around that does it better!

Erin Bond

a year ago

Unfortunately my Air Conditioner decided it had enough and needed replacement. Of course it happened on a week that we were with 117° weather in Arizona, so you can imagine how quickly the house heats up without A/C! Special thanks to Chris and his tech that promptly came out to help! They were kind, professional, had good communication about the process, and were super efficient. Honestly my house has never felt better! So glad we went with Semper Fi!

Garth Bowen

a year ago

My AC suddenly stopped working and needed immediate assistance. I called several companies, But Tanner was the first to respond. He came to my residence after-hours and provided me a very reasonable estimate and even arranged to have the replacement done the next day. Additionally, he asked if I needed a cost-free temporary system until the new unit can be installed. The techs came on time and ensured that my system was operational . They helped set-up the wifi thermostat which came with the system. Tanner was available to explain the SEER value and the benefits of a 2-stage compressor.He checked to ensure the unit was in stock and helped to set-up the installation schedule. But more than that, he did follow-ups to ensure that the system was as good as he described. Semper Fi Billing Department also refunded an overpayment without any prompting from me. I would recommend Semper Fi to all who need A/C work.Thanks Tanner and the techs who perform the work.

P Freeman

a year ago

I want to take the time to recognize an exceptional employee and company.John at Semper Fi was referred to me by a family friend after another AC service company took advantage of us during AC replacement and failed to mention it would leave us without heat. My husband is a military vetern and retired police officer who is terminally ill. In my husbands state, no heat, even in the valley of Arizona is simply not an option now that winter is here. John was happy and eager to help and Semper fi was able to provide us with heat within 24 hours of our service request. Call Semper Fi and request John you won’t be sorry! Thanks John for your great speedy service, heat and your big heart.Sincerely,The Freeman Family

Melora N

2 years ago

Semper Fi is the absolute best! The technicians are incredibly professional, polite, skilled, knowledgeable, thorough and punctual; the office staff are extremely helpful and friendly; and every aspect of their service has been outstanding, from start to finish.My family's 23-year-old air conditioning unit had suddenly stopped working in the middle of the night, during one of the hottest periods of the year, and we were quite panicked about the situation. Semper Fi was quick to answer our call, though -- even at that early hour -- and a technician arrived at our home first thing in the morning, and did an excellent job in replacing the failed dual run capacitor and getting the unit running, again.We're so grateful for all of Semper Fi's time, patience and service, and we're looking forward to having a new unit installed by the company in the near future, too!Thank you so much for everything. Very, very highly recommended!

Debbie Grant

a year ago

My AC fan motor was dying (diagnosis from a non ac person). I called Semper Fi Heating & Cooling to come out. Had I known they were open weekends as well as not charging extra for weekend emergency calls I wouldn’t have had to suffer 2 days w/o AC. Long story, they replaced the fan motor, returned to tighten down the fan blade thing the next day. I can’t sing enough praises for this company. They were professional, explained every detail of the process, and courteous. Keep in mind the service was performed in August in the Arizona heat.From the receptionist to the service techs I am completely impressed with this company and service they provided.They also give a military discount!I cannot recommend them enough for your AC needs.shout out specifically to Brandon.

Michael Messer

a year ago

Typical summer in AZ, after 13 years, our AC units went down. Called home warranty company who sent out someone who diagnosed the issue as a faulty thermostat. 2nd call out, finally said AC is toast Wanted to sell me their units. I started looking around and was recommended to Semper Fi Heating and Cooling. Called and Ashton was dispatched out. Quickly figured out the issues and gave sound recommendations and with their military discount, labor warranty, and the manufacturers warranty, decided this was the company for us. Professional, timely, well informed, and everyone I have talked to seems to enjoy working for this company. The front office staff, thru our numerous conversations have always sounded as though they enjoy their job. Joe, Jeff and Moses just left my home. Did an amazing job of installing my new systems! I can't give enough stars for this group, from everyone I have interacted with, all deserve 5 stars!

Alyssa Stetler

2 years ago

Amazing service! Our A/C went out and they were the only company that had someone available to come out right away. Bill came out almost 20 min after calling. Every other company had said they had no one until Tuesday being it’s Labor Day Weekend. Bill was very friendly and professional. He was able to fix it and at an amazing cost. Beyond grateful for Bill. They will be our go-to for all our heating and cooling needs. Highly recommend Bill and Semper Fi Heating and Cooling!!! Semper Fi!!

Caitlin Marie

10 months ago

My cooling/heating unit was not able to keep up with these first few 100°days, so I phoned Semper Fi, since my regular cooling service apparently went out of business......I got help getting a loan for my new unit and was scheduled for installation on MEMORIAL Day!TEITO DAVIS came out to install my new unit and he made sure that my new bigger unit has been properly installed where the old tiny unit was and put flashing around the unit where there was a gap so that undesirable critters couldnt sneak in under my house! NOW my new Cooler/Heater is busy cooling my little home down to a bearable temperature!TEITO DAVIS IS GREAT....HE ANSWERED MY QUESTIONS AND WAS VERY PLEASANT......I'm looking forward to this unit serving my Cooling & Heating needs for many years!And Semper Fi offers a military discount!

Donna Rasmussen

2 years ago

I had a new ac/heating unit installed. Fabulous company to do business with. Professional, friendly, on time, price was good, explained what needed to be done. The crew was great to work with. Left everything spotless when finished.Made sure everything was working before leaving and did a follow up call the next day. I would recommend them to my friends and any one else that is in need of their service.

Vickie Jimenez

a year ago

Thomas was our service Technician he was very polite and professional! He did our service and let my husband know what was wrong and that our fan motors sealed bearings was leaking oil and our capacitor was also weak and needed replaced. I was at work when I came home I called him and he came back the next day and replaced them. He’s a great asset to you company. We were very pleased with his work! Thank you Thomas and Semper Fi for great service!!!

Robin

a year ago

I'm very happy with Semper Fi. My AC quit working in the afternoon and they were here within two hours of my call. The tech took the time to explain the problem to me and then fixed it at a very reasonable cost. I would definitely call them again!

Kyle Schultz

10 months ago

Ok so have been using Semper Fi for the last few years but have had a lot of issues between trying to he sold on series not needed or poor knowledge of technicians. Due to my service in the Marine Corps, I have stayed out of loyalty but was one more bad experience to writing this company off. Today I had a regular service done. Greg was my technician and solely due to him I am a happy customer again. He went above and beyond to make sure me and my family were taken care of. He explained every issue with knowledge and did everything he could to save us money. I would recommend Greg from this company everytime. Thank you!!

Vincent Milosevich

a year ago

This is my first time using this company Semper Fi and was very impressed with my service tech Darek. He showed up on time and was very professional and efficient. His explanation of the system and what the issue was with it was easy for me to understand. I have decided to go with the yearly maintenance plan.

Jeffrey Partin

2 years ago

Let me first say, I’m not easily impressed. But these folks, from the lady that first answered the phone to the initial technician sent out, any let us not forget the two men sent out to do the installation of my new system, were what I would call “TRUE PROFESSIONALS”. I couldn’t be more pleased with this company’s service. And as a Veteran myself, I really appreciated the discount afforded to me. I was given choices AND educated on the differences with each system to allow me to make the best decision for my house and family. As long as they are in business, they are my go to for my heating/cooling needs. Great job Semper Fi and THANK YOU!!!

Courteney Leonard

a year ago

To be honest, I called Chas Roberts first on July 25th, and the soonest they could get me in was September freaking 13th.I called Semper Fi same day and not only did they come the NEXT DAY, the fixed my issue. Excellent customer service, on time, kind, professional and quality service.I will be using Semper Fi from now on! They've gained a new customer!Gratefully Cool In AZ,The Leonard Family

ismael murillo

3 years ago

Semper Fi Heating and Cooling live up to their reviews and their customer obsession. I called and made an appointment to go over an inspection report and to address any line items that needed to be repaired. Their technician they assigned to me was Bill. He was very polite, thorough, and explained everything very clearly.He provided me a report to share with my buyers to address the health of the unit, services performed with pictures to document the before and after. Jessie has phenomenal team and I will gladly work with them again. Thank you Semper FI for your service and the commitment you place on our service members and vets.

Paul M

a year ago

About a year ago Semper Fi installed a new AC unit on my roof. They did an excellent job, and even repaired a hole in the roof after a storm ripped up an evap cooler. They made the repair at no charge. Today an installer came out to perform a unit checkup (no charge). All went well. Thank you Semper Fi AC!

Donald mclendon

3 years ago

I am a retired Marine of 24 years and when I came across this company to service my new homes AC units, I was super excited. These fellow veterans are superior in their trade and have a business model that other companies in my opinion could never model. I get my AC units looked at every six months and these guys go above and beyond with the AC unit inspections and never try to up-sale on services and repairs that are not necessary. These guys are honest and truly a five star company! Highest recommendation

Vickie Miranda

a year ago

Thanks so much Semper Fi for sending Luke to service our AC on the 4th of July! He found the issue right away and had our unit up and running within 30 minutes. He was prompt and professional. We are first time customers and highly recommend this company!

Bonni Harris

a year ago

Just had a great service call with Semper Fi. We’re moving in to a (new to us) house and thought it would would be wise to have the AC checked. Semper Fi came out very quickly and we received a thorough inspection and service. We couldn’t be happier with the experience. Thank you Semper Fi. I will recommend you to my friends and family.

George L. Gutierrez

2 years ago

As a Marine myself, I wanted to work with a company that reflects the Marine Corps values. I usually have a service inspection on my system 2 times per year. The previous provider is not responding so I hope he’s doing well and I decided to select a new company. The gentleman they sent (Stuart) was very professional, knowledgeable and thorough with his inspection. He also had a very personable demeanor! He pointed out some issues and provided me with a quote. I’m currently considering my options. Based on this initial experience, I would recommend this company!

Joseph Mance

11 months ago

Great people. Great service. Great value. Compare as we did and you'll find Semper Fi to offer the best equipment with the best warranty and outstanding professional service and installation. You will be happy you chose them. And the service Casa Grande!

Susan “Suzie” Ashton

a year ago

I cannot refer Semper Fi enough! They were professional, responded on time and Luke their service Technician was very kind, explained in detail all I needed. We’re there in short notice. I cannot say enough how grateful and thankful I am to Luke and Semper Fi for their prompt and professional service! I cannot recommend enough! Fair priced and professional. Thank you so much ! Semper Fi ????☺️?

Sylvester Krell

a year ago

Loved their service. The two installers who installed my complete cooling system, did so competently, skillfully, and professionally. They would not leave the job until the system was fully checked and running the way it suppose two. Great parts and labor warrantees in the Goodman system, too. Thank you, Semper Fi.

anne lottes

3 years ago

We just had our one year maintenance done on our mini split. We love the unit and the team was great at the install as well as follow up. I like the fact that many are Veterans and the products are US made.They also did a checkup on our regular A/C system. When it’s time to replace it, I will be calling them.Very professional, easy to work with. Thank you!!

Ki

a year ago

Tanner from Semper Fi announced his arrival with a courtesy call, he arrived on time and had our AC working again. He is knowledgeable, professional and courteous. Highly recommend Tanner and Semper Fi. We also appreciate that he provided same day service!!! Thank you Tanner!!!

Amy Mueller

2 years ago

This company was fantastic to work with . We met them at the home show in Scottsdale. They responded quickly to inspect our old unit . Gave us fair pricing and evaluation of our old unit . Installation was painless, Technicians showed up on time, removed old unit and installed new. Staff was very courteous and knowledgeable. Give this company an A+

cindy vas

a year ago

Our AC went out last night at 8pm. We called and our technician, Thomas, arrived by 10pm, diagnosed the problem, blown motor, found a replacement this morning and installed this afternoon. We are up and running in less than 24 hours! Thank you for the excellent customer service and our technician was absolutely knowledgeable and took care of our needs. Would definitely recommend Semper FI!

Justin L

2 years ago

Excellent customer service is hard to find nowadays. We were always greeted with a positive employee whether it was front office, sales or during installation. Semper fi seems to have such a positive culture and it shows by the way their customers are treated. My family needed a new unit and decided to go with semper fi after having a few bids come out. The prices were comparable, sales/installation team was knowledgeable and never had an issue contacting the office.

Tina B

2 years ago

A couple of weeks ago our AC quit working; I called Semper Fi and Bill came out that afternoon. We had a bad capacitor, he replaced it and we were up and running in approximately 30 minutes.Our AC was 16 years old, with that being said, two weeks later it quit working again and once again Bill came right out. This time it was an electrical board and with the age of the AC it was suggested it be replaced. We ordered a new AC; however, it couldn’t be installed for five days. Bill made arrangements to have a portable AC delivered, so we didn’t die from the heat ?Today (06/16/2020) Chris and Blake installed the new unit. They arrived ahead of schedule; they were very professional and efficient.Clean up crew was here within 30 minutes and had everything cleaned up.The new AC is working great!! Everyone at Semper Fi was wonderful to work with and Bill was a pleasure to work with.I highly recommend Semper Fi for your heating and AC needs!

David Taylor

9 months ago

The install was done quickly and efficiently. Tito our installer was very friendly, upbeat, and caring. He made sure that nothing was left behind and that work was done above standard.

Dee Van Houten

4 years ago

Semper Fi came to my home to perform routine maintenance on my heat pump. I was very impressed with their service. The technician was courteous, well groomed and knowledgeable. In addition he didn’t try to sell me stuff I didn’t need. I recommend them highly.

Sean Richardson

3 years ago

Just had Semper Fi out for a late night call. Tech Tanner was knowledgeable and friendly. Diagnosed issue in just a few minutes and took time to explain my issue and discuss my options. Paid $385 to replace my run capacitor, which is a fairly cheap part and only took a few minutes...pretty outrageous, which is why they get 4 stars. I know I had the option to wait and shop around, or even replace myself, but paid for convenience and piece of mind. Just moved in and don't have time to waste. Would recommend them in a pinch, but price was high. Still want to thank them for their customer service and coming out in short notice!

Robert Lukasavitz

a month ago

Tried to pressure me to upsell me a new AC unit. Do not trust them!! Do your own research.

Karri Gradolph

3 years ago

We have been very pleased and impressed with Semper Fi. No high pressure sales, just honest men that have come into our home and done our tune-ups for a few years. This year we reached the end point we knew was coming, based on what was said previously. Tim was very honest and matter of fact regarding what was happening with our air conditioner as well as our furnace, but non-pressuring. Chase and Dustin came and did the install. Very professional. I would strongly recommend Semper Fi to anyone. Very reasonably priced, from what we could find. Very pleased ... Except for maybe the PVC piping... ?. Thanks for your hard work.

Christine Ploharski

a year ago

Semperfi is an honest dependable and professional company . AC tech Chance was absolutely professional , knowledgeable,and explained everything he was doing . They came in a timely manner . The office team is amazing and caring. I highly recommend Semperfi for all your AC needs. Thankyou for your service

Mante Moore

2 years ago

I was very pleased with the service and professionalism I received. The Technician Jeff was friendly, professional, and educational. He educated me about my system and all maintenance issues. I was comfortable with his work and demeanor. He left both floors of the house air conditioning blowing beautifully in this desert heat. I am a 20 year Coast Guard Vietnam Vet and high recommend Semper Fi.

Tamara Yava

a year ago

I am so thankful to Semper Fi Heating and Cooling. Our AC went out and they were able to help us faster then our current AC service/repair company could. Ryan was our technician and he came out at 10:00 pm and got us up and running the same night. Thank you so much and we’ll definitely use your service again.

bob nicholson

2 years ago

Amazing service!!! Terry showed up on time and immediately diagnosed the issued and replaced the capacitor. A secondary issue arose in which Terry was able to rectify the problem ( no charge)and stay an extended period of time at our house to make sure we were not going to have any more issues.Thanks Terry and Semper Fi for your amazing service.When needed we will definitely call on you again.

bill discianno

6 months ago

Unbelievable service, cannot thank Semper-Fi enough.
From Jessica in the office to Matt, Travis, and Daniel their Techs.
Awesome job. ??

Ashley Lawliss

7 months ago

Aston (or Astin, the general manger) and Jessica helped us out through a very difficult time. I sincerely appreciate them stepping up to help us out. We've been displaced for over a week without AC and Aston/Astin (sorry I'm not sure of the spelling) came through. Thank you to everyone who helped at Semper Fi!

Lisa Manrique

2 years ago

Semper Fi responded quickly when the ac unit was having trouble even though it meant working late evening. Unfortunately a new AC unit was necessary. They made sure we were as comfortable as possible in this AZ heat by lending us a portable AC unit. When the new unit arrived, we were contacted and verified the service guys arrival time, crane arrival and even when the recycling company would be by to pick up the old unit. Chris and Blake arrived on time and began working right away. These guys appeared to work effortlessly. Caution was taken with the cranes location with nearby overhead lines. Unit was installed very quickly, new thermostat installed and they went over the instructions with us. They were very informative, knowledgeable, professional and genuinely nice guys!This new unit is super quiet and the air is really cold, as it should be!We would absolutely recommend Semper Fi to anyone with AC needs!

Shane Smith

a year ago

Casey H. came out to make sure my unit was still running great before summer hit and gave a few recommendations to make the unit run a little better. Very cool dude and explained everything i had questions on. Highly recommend Semper Fi and Casey

Brandi Foote

a year ago

Nothing birthday good things to say about those company. We had a very respectable gentleman come to repair our A/C. He was the most customer oriented and nice person. I would definitely be using this company for all of my HVAC needs. Thank you for responding so quickly and being very customer friendly.

Rudy and Lydia Martinez

2 years ago

First picked this company for its name.. SEMPER FI.By the name you knew it had to be a honest company! My brother and cousin are retired Marines. I also had seen then on the news station.Frantically called them when our heater made a sound that you knew it was not good. The time they said someone would be at our home was the exact time he arrived. In walked in Ryan who was very friendly and professional. Looked over our system and everything he said my husband and I knew he was telling us the truth. We’ve had our old unit serviced by a different company and it was inevitable we needed a new one soon.Blake and Chris did an awesome job with the installation. They were polite and professional. And were helpful with information on the new unit.We highly recommend this company!!!!!!!!!

John Hudock

a year ago

My brother-in-law in Peoria, AZ recently had a HVAC unit installed by Semper Fi. The installers were Abel and Enrique. Both of these gentlemen were professional and knowledgeable with their craft. They were considerate of the customers needs, and worked efficiently and thoroughly. My brother-in-law, sister, and I felt that they did an excellent job. Happy to have done business with Semper Fi.

Heather Simmons

2 years ago

Semper Fi was fast and efficient in getting our AC back on track. Terry was very professional, knowledgeable and honest about explaining our issue left by another company who repaired our unit only 3 months ago. Nothing is worse than getting stuck without your AC in AZ summer heat. Instead of putting in a subpar part that would cause the unit to need another repair in a few months, Semper Fi did it right the first time in order to honestly earn our business. Semper Fi is now our heating and cooling company as long as they are in business.

Elizabeth Branes

4 years ago

We called Semper Fi to check out our old failing system. Scott came to inspect and gave us a fair, accurate, and honest assessment. We decided on a new heat pump and it was installed within two days! The crew that came to our home was respectful and cleaned up very well. They did a great job everything runs properly no problems. Scott even stopped by on the day of install to check that everything was going smooth. I highly recommend Semper Fi they took great care of us.

Vickie Preston

a year ago

We had our appointment for purchase was pleased with every aspect of knowledge that we received. Very excited for the instillation of our new unit. Was impressed with the staff friendliness with there customers.Thanks Again! Excited!Vickie

Kristy Westover

4 years ago

Amazing! As a person who works in customer service I understand and am critical of the services I receive. I’m not a “tough” client because I understand service related work. I normally do my research before committing to have work done, BUT from the day we had our estimate I knew we need not look further. The customer service to the install of a new unit was awesome. I will recommend Semper Fi Heating as much as I can and know I will always call them for AC/Heating needs. Professional, competitive, and friendly! You can’t beat that or Semper Fi. My mom did all face to face dealings for me as I work, but I couldn’t be a more satisfied customer. Thanks for amazing service.Kristy & Margot

Michael Boyd

a year ago

The level of experience and knowledge that Tanner was able to share, for me was of great help. Very much was a great ? experience! In order to possibly keep my Lennox from a possible early scrap yard retirement I am going to utilize a couple of Semper Fi's maintenance and follow up. The very quick scheduling help, truly affordable rates for their services, and definitely the courteous, friendly visit with Tanner is worth your time to consider Semper Fi and experience that quality and service really are available! ✓ um out!

Jerica Hull

a year ago

I’d give them 5 stars, if our brand new AC system that we spent plenty of money on, didn’t go out three times already. And, in the summer to boot. As nice as the guys are that have came to our house, it seems like after the second, third & now fourth time, they would be able to figure out what exactly is wrong and not leave us in a 83-85 degree house with two young kids. Renting a hotel room is always an option, but, it’s just money we shouldn’t have to be spending with a brand new AC unit. Super bummed out…..I know that we aren’t the only folks in the valley with AC issues, but response time is definitely not top on the list. It just seems like each time we’ve called, the “urge” to get us taken care of (even bringing a portable unit) is pretty low? just wanting to put my opinion out. Not to bash, or take away business. But, it’s just tough being happy in the summertime, with a new unit that doesn’t work ??

Jane Goldbberg

a year ago

I have 2 Trane units that stopped in the heat of the summer here in Arizona! After using the only company I've used here forever came out and told me I needed to buy new units I called Semper Fi to get a second opinion. Devin came out and proceeded to throughly go through each one and then cleaned the outside condensers and guess what? They worked all summer like a champ!! I believe in this company!! I highly recommend them.

Cin Flores

2 years ago

Dustin installed the unit and was very polite, professional and friendly! I had a glitch (a friend blew the fuse while doing other work) and Sean came out within an hour to fix it! I couldn’t believe how quick he got to my house after I called the office! Sean was also VERY polite and professional and explained to me what happened! I am SO happy with Semper Fi and all of the people I have met!! Dustin and Sean, you are both quite amazing!!! Thank you!!!

Teresa Szczepaniak

5 years ago

Semper Fi is an amazing company. Our HVAC system decided to die on one of the first triple digits days. They sent a tech out to our house on a weekend and took the time to explain everything they we're finding to me and my husband. They were honest and offered to fix what they found wrong and about our system needs.Jesse was awesome he quoted is repairs and replacement (with multiple options). We decided to get additional quotes none of the other companies took the time Semper Fi did. We called Jesse back and made the decision to replace the system.Semper Fi came out over 2 days and replaced the system. The crew was amazing. They explained what they were doing through out the process checked in regularly to ensure we we're doing okay. Gave us a break down of everything. They cleaned up each day and for a home with lil ones that is amazing.I have already recommended them to co-workers, neighbors, and friends. This company is amazing. Give them a call, stop reading the reviews call them and experience them first hand.

Kevin Bader

5 years ago

Delivered fast results with superior service.While out of town my AC unit broke, knowing I needed replacement unit, I called a few companies for quotes. Not only did Semper Fi immediately return our call, their quote beat some of the large box AC companies by 40+% (Yes, this was for similar services!!) I had my reservations trying to complete this process while out if town but they made it easy, had finance options, and installed a new unit within 24 hours (mind you this occurred over the 4th of July when no companies were answering). In the end, I came home to a cold home as a satisfied customer. I'd recommend calling Semper Fi and getting the work done correctly the first time (During their inspection, they located the failure and it was the result of improper service from a different company - put in larger load fuses the system could not handle).

William Fogg

a year ago

A couple days ago, our AC unit was working but the air coming out wasn’t cool. My wife called Semper Fi cooling because we are a military and first responder family. I will give the credit as they were able to come say day relatively late in the evening. We paid $70 to have them tell us our condensing fan was not working properly. They quoted us at $880 for replacement. So roughly $950. With a price like that, I crawled my happy self up on our roof and found the model number for the fan motor. I was able to find a replacement for $95 and spend roughy 35 minutes replacing it myself. The reason for my review is my lack of understanding how labor is worth roughly $850. I suggest everyone do their own research.Update: We we’re contacted by Terry, who informed us that the technician who responded to us initially was on his way out of the company and acted as such. In fact, Terry apologized and came out to our residence earlier today because our AC was still having issues. He informed us that he’s not sure if the condenser needed to be replaced originally due to a separate issue he found. Terry replaced the new part without charge. This is what a well run business looks like, he apologized several times for the service we were earlier provided and made sure to leave with happy customers. We will be using semper fi for all AC needs from this point forward. Thank you Terry.

Stephen Apuan

8 months ago

I was able to work with Bill yesterday he was friendly and did an amazing job cleaned up helped me with any questions I had and was obviously knowledgeable I would recommend semper fi to others and especially Bill!

Bruce Canade

2 months ago

Very pleased with Josh M.'s service and professional attitude. He was an exceptional tech and we will continue to work with these fine people.

Kathleen Werth

10 months ago

I wanted to provide a 2022 update!I saw the wonderful customer service Semper Fi provided when they came out for a service call at a home I was renting. The tech was patient and explained every step.I knew when I bought my own home they would be my Heating and Cooling company. I signed up for the monthly plan and had my old unit checked out twice a year. Brandon came out in May of this year and gave me the news I was waiting to hear. My tired AC was on it's last leg. This company did what they could but it was time to replace it. Brandon wrote me a great quote walked me through the process and got me scheduled super fast! Teito took wonderful care of us and I am sitting pretty in my chilled air. Thank you for taking care of your anxious customer Teito. My house is an ice cube!! I sing the praises of Semper Fi any chance I get.

Dan Chase

a year ago

I have used Semper Fi for two years now and I have only good things to say. Being prior service myself, I chose them specifically for their employee focus and the ethic that goes with it. The technicians have been knowledgable and good communicators. As an IAQ specialist with a good knowledge of HVAC systems myself, I can tell these folks are legit. I recommend Semper Fi whenever the subject comes up, and I recommend them here. Oorah!

Rob McFarren

2 years ago

Incredible experience! I found the service to be straightforward and trustworthy from describing and setting up appointments over the phone, to the sales representative doing the inspections, to the actual install. Prompt, courteous, and extremely solid work all around. I'm super happy with everything that took place with working with them. Highly recommend!

daniel bixler

a year ago

The team at Semper Fi Heating and Cooling just gained a loyal customer. A/C stopped working, other companies were saying it was 3 weeks or more to come out but called Semper Fi and they were able to come out that day. They had the A/C repaired quickly and made sure they explained everything. Thanks for taking care of my A/C, I will use you for all of my heating and cooling needs.

Rhonda Kluth

10 months ago

Dominic was on time very professional. Their prices can't be beat. Their monthly maintenance pkg is a outstanding value. Thank you I will refer to you if anyone needs anything done.

Germaine Graham

a year ago

2 a/c’s1 serviced but drain line not cleaned - led to flooding 2 months later - extensive inside repairs needed.1 replaced - but installed wrong and quit working- 2 months later. Robert fixed problems - 3+ hour of work.Appreciate quick response and repairs. Good communications.Must add - when service came out after #1 a/c flooded because of clogged drain line, I was charged $300+ (did include an inexpensive flood control device). Maintenance had obviously failed and I was never informed I needed the device.

Raul Andaverde

a year ago

The capacitor went out sometime during the evening around 830 pm I called around looking for anyone that could service my unit. Either no answer or I got the we'll see you when we see you or how about 10-2 or 10-5 tomorrow Ryan from semper fi called me back within 10 minutes from an actual tech not another dispatch on top of the original dispatch that most companies have Ryan was over and repaired my unit within 40 minutes; 20 to get to my home and 20 to to inspect my unit swap out the capacitor and after I signed up for their maintenance plan. 100% satisfied customer. Ryan was awesome, friendly, professional and empathetic. I felt that I was being taken care of by an expert.

Suryea Kelkowski Leal

a year ago

I highly recommend Semper Fi! Incredibly professional from start to finish. Tanner thoroughly explained our options. The value could not be beat. Chris and Wayne showed up on instillation day on time and ready to work. Chris offered a solution to an eye sore we had on our roof that made a huge difference for us. Couldn't be happier!

Christine Ericksen

2 years ago

We had to make an emergency call on a Sunday evening and they came out 2 hours later. Prompt, courteous and quick starting with the first phone call to Ricky our service tech. He wore a mask, and explained everything to my husband and I so we can understand what was needed.Great asset to your company! We will definitely recommend this Veteran owned company to everyone. Thank you for keeping us cool!

Maisee Ray

2 years ago

Everyone at Semper Fi was a pleasure to work with. From the person that answered the phone to the technician, everyone that I spoke to was friendly and caring about my situation. I had an emergency over the weekend and they came out that same day and followed up immediately the next day to fix my AC. I didn't have to do extra work and they made it easy and took care of it all. I'm really pleased and highly recommend them for your AC needs.

Khrystyna Richardson

2 years ago

I don't often like leaving reviews, as I feel they don't get the appropriate attention most of the time. However, I was absolutely amazed with the service my husband and I received from your staff today. Our AC journey started mid-afternoon with a call to our home warranty company who stated the earliest they could get someone out would be Tuesday. Having medical conditions that the heat could worsen, this wasn't an option. So our hunt began to find someone that could respond within 24 hours. Being a Veteran myself and always looking to support Veteran owned businesses when we ran across Semper Fi on Google it was the obvious choice. And you guys did not disappoint! From the first call to the service line to the moment Daniel left the second time, I felt not only respected but also genuinely cared for. Thank you for being a company that can be relyed on in time of need. I look forward to doing business with you in the future.

Dana Chaffin

10 months ago

Very professional service. Technician took the time to answer my questions and was very knowledgeable. I’ve been a customer for four years and would highly recommend Semper Fi.

Dawn Vukadinovich

5 years ago

I am so happy I went with Semper Fi! Everyone is so easy to work with, they are friendly, professional and know what they're doing. They arrive when they say they will. I am confident I made the right choice. When Bill came out to provide a quote he took the time to explain how the system works and went over what he thought best for my home and didn't try to over sell me something I didn't need. I appreciate their honesty!

Thomas Sandman

a year ago

The two technicians sent to remove and inlstall a new AC unit were very polite and helpful as well as efficient in the removal and installation of a new unit. The office people were pleasant to talk with and help us handle the heat by supplying a temporary portable AC unit. The 2 technicians Enrique and Able ( sorry guys if I butchered your names) were professional and knew their stuff and went about the business of getting the job done and made sure everything was cleaned up and all trash disposed of. Very good job gentleman.

H&L Spraying

3 months ago

Bryce, Cisco and Walter are great employees and do great work and all communicate well

Bonnie Van Patten

2 years ago

My experience was exemplary! From the moment I spoke with Katrina to make my appointment, I was smiling! Tanner, the technician who came to my home first was so polite and personable, I thought this is too good to be true. However, it got better and better. Blake and Josh the installers were right on time, and worked so hard for hours without a break. Tanner followed up with me to make sure everything was OK. It was better than OK Definitely a five star experience!

Donna Coffey

a year ago

Cody and Garret were fantastic!
Everything was explained to me in terms I could understand
The Veteran discount was a great help for the service I needed. I highly recommend Semper Fi

Chas Smith

a month ago

Did a great job when I called they were courteous and prompt.

Robert Jepson

4 years ago

Semper Fi heating and cooling just completed an A/C system tune-up for my home. I have nothing but great things to say.1. Dan the technician called ahead to remind me of the appointment and let me know he was a few minutes from arrival.2. Dan was very professional. Arriving with a smile and firm handshake.3. After discussing how I use the system, Dan was able to focus on areas that needed extra attention.4. He went right to work on the outdoor unit, followed by the indoor unit and ducting.5. After a thorough inspection he found two components that could use replacement in the future. He also made recommendations to extend the system’s life expectancy.6. Dan was friendly, knowledgeable and hard working.I highly recommend Semper Fi to those who need any inspection work, a tune-up, or repair/replacement.

Delilah Femiani

2 years ago

Today we woke up to our upstairs unit blowing hot air and during this time of year that's NEVER a good thing! I called a LOCAL company who I felt was ridiculously over priced with their service call and yes I understand it's the weekend and I expect it to be pricey, but I'm certain most companies are not that high and I was right! After reading a few reviews from different companies I decided to call Semper Fi and I'm happy I made the call, from the professionalism of the answering service (Brittany) to our technician Tanner we could not be happier! Tanner was very responsive, professional and arrived at the time he stated, please note we are in PINAL County so we are not close to the valley, but I'm thankful they service our are and got our unit up and running! Thank you again Tanner, we will definitely be recommending Semper Fi to our friends and family!

Charmaine Hall

4 years ago

What a great experience this was, this was the best customer service I have had in quite sometime. There was a mix-up with my appointment date, and they more than made up for the error. My technician, Froy, called 20 minutes in advance of arrival, he was on time, and he was very professional and helpful. I got a quote from another company a few weeks ago, that company xxxxxx & Sons advised I needed over 2K in services. They then had someone else within the company call me back to reduce their bid after I shared I planned to get another quote, the new bid was around 1300.00. I was told they could throw in some discounts to get me the best quote they could do. Xxxxxx & Sons was highly rated, but clearly they over charge, and are not honest about what is truly needed. Semper Fi recommended I get one capacitor instead of a laundry list of unneeded services that Xxxxxx& Sons told me I needed. I just got a phone call as a follow up from Semper FI, they called to check in & make sure my appointment went well. What a great company!!!! When I do decide to do any HVAC work I'm calling Semper FI & I will be sharing my great experience with others too. Thank you Semper Fi!

Dave Pritchett

2 years ago

Stellar responsiveness. Stellar service. Stellar install. The team responded to my every question with clear and concise answers. Bill spent more time addressing my situation than any other company I had come out. Answers to concerns were direct and detailed, with laymen’s language. I’ve remodeled my home myself bit by bit the last 15 years, so I know a little construction. Bill, his team, and Semper-Fi were forthright and honest, and i won’t use another company again. Outstanding!!

Kathi Fry

a year ago

Semper Fi Heating and Cooling did a great job with our new air conditioning unit. Techs cleaned up any type of mess they may have made up in the attic.Tanner worked with us on pricing.Everyone was very professional. We would reccomend ???

Vilma DiGilio

3 years ago

I was first impressed with the information provided at the Home & Garden Show here in Az. Then we were offered a free “Servicing” for our air conditioner unit. My In laws had theirs serviced first and had Stuart, your tech do it and loved him. Then when I was call to confirm my appointment for the following week, of course, I requested Stuart as well. And as they say “ it is all history”!. Stuart was thorough and very professional but best of all as promised, the servicing of my unit was at no cost, as promised. Will definitely go back to Semper Fi next year when replacing my 14 y.o unit!

michelle buchanan

9 months ago

David and Darion were amazing! They worked without stopping all day, had everything perfectly installed and didn’t leave a trace they were here by cleaning up everything!! So grateful!!

Lori Burns

a year ago

Loved using this company! Saw them on Sonoran living and then they sent me a card in the mail too! I needed a check up on my air conditioner and was fortunate that things looked pretty good and were honest about its condition. If anything does happen, I know who I’ll call back to help me out! Thank you, and thank you for your service!

Rita Halverson

10 months ago

Thanks so much to Travis and chance for a great job helping us.i was worried about dieing as it was so hot and we couldn't afford to have more repairs. And a special thanks to the service manager who made it happen to help us. God bless all who helped ?. We will definitely recommend you to others.

Chad Borman

3 years ago

So far Semper Fi has been very prompt and courteous, their tech Ryan came out and quoted a price for a new AC system giving 3 separate options to choose from which is great. No pressure for the higher priced system whatsoever, just want to make the customer happy. He is a wealth of knowledge on HVAC systems and answered all questions without hesitation. The communication with Semper Fi and Ryan has been excellent!! With the veteran discount, 2 year free service calls with annual checkups and fair pricing, I highly recommend Semper Fi!!

denise moyle

3 years ago

After having some issues on a sunday afternoon with our 2 year old unit installed by Semper Fi, I called in to the office to set up an appointment to have someone come out to look at it. - expecting to make the appointment for monday. I was surprised when they had someone out about an hour later. He checked out the unit, topped it off with coolant and advised to call back if it didn't cool down and that there may be an issue with our thermostat. I was called by the office on Monday before I had a chance to call in and had the new thermostat installed on Tuesday.Way to go on customer service!

Susan Ramirez

a year ago

Blake and Josh did such a great job installing my new A/C!!!! Very professional and on time and worked tirelessly until they got it done!!! Love these guys and would recommend Semper Fi Heating and Cooling any day!!!!!!!

Tanith Moore

3 years ago

Fast, efficient, courteous (and just awesome)!!It was as many hands on deck as necessary to replace and move my 3 ton units...2 compressors, 2 furnaces, 2 thermostats and more parts than I can name...IN ONE DAY in the middle of July.I chose them, in part, because Semper Fi takes care of all the details including the electrician and the drywall repair (necessary because the original had been installed before the house was even framed).I also chose them because they are supportive of military veterans.I will continue to choose them because they do such fantastic work. Thanks guys!!

Ute Allmendinger Poole

a year ago

Nick was our technician and he was prompt, polite, gave a professional look and attitude. I'm most grateful for the Marine discount. My brother Fred Allmendinger retired after 23 years and was in combat from Nam to the 1st Gulf War. God bless you all!

Angie Proudfoot

a year ago

Wow! Completely blown away by the service we received today. Kevin was professional and friendly. He explained everything he did, in detail(I'm clueless and he didn't hesitate to help me understand). He spent a lot of time on 2 units and went over possible trouble in the future. He didn't try to 'sell' us anything and gave s a detailed list of everything he did and saw today.Really appreciate the military/law enforcement discount and support.Call them NOW! Do it BEFORE you need to (especially in this AZ heat).

Kevin Booth

4 years ago

We have used Semper Fi for our home, where they replaced both A/C systems, and also our family business, where they recently replaced one of four A/C units. Their prices are very reasonable, and they install nothing but the best equipment... plus you get the added bonus of friendly, professional, knowledgeable, and quality centered, techs and office staff, that cannot be matched!! Give Semper Fi a try!! They get the job done right!! And you'll be pleasantly amazed at the difference in service!! I recommend Semper Fi to someone at least once a week!!

Kenneth C.

3 years ago

Tim was very thorough and detailed in his inspection on a home I was looking into buying. His report discussed everything with clarity and left me with no questions. He did not try to push sales or additional services when they were definitely needed, but answered those types of questions with professionalism. I did not get the car salesman vibe from him at all. Tim was even approached by the seller of the home to do side jobs and adjust his report to his favor, and Tim handled it with integrity and dedication to the accuracy of the report and the services he was hired to conduct.I would highly recommend this business to anyone seeking heating and cooling services.Semper Fi!

Jessica Reed

a year ago

I had high hopes for this company after calling and getting someone out to look at our unit the same day when it had gone out the night prior. The technician was clearly a salesman as we were offered a $5000 option for fix a condenser or the alternative of buying a new unit for double that amount. We decided to get a second opinion the next day and found it was a simple issue involving a fuse that needed to be replaced and had the system up and running within 20 minutes. I've called to ask why we weren't offered that option on the day the technician came out and the customer service representative couldn't answer my questions. I asked to receive a call from someone who could and yet I have not received a call. If you're looking for a company that practices unethical sales practices by offering to get a new unit or leave you in 100+ degree weather with no solution then these are the people to contact.

Kenneth Bittleman

5 years ago

Semper Fi installed my 3 ton AC and heating unit last week. Jesse and his staff was very professional to work with.Even though they weren't the cheapest they were around everyone else estimates. The reason why I have chosen Semper Fi was because they are a veteran owned business, and its my way to give back for their service.. Over all i highly recommend Semper Fi and have referred them to several friends and coworkers

Alex Hero

a year ago

Technician came by for an inspection on my current AC system. Advised that it was past due for replacement as it is about 15 years old. I reviewed the information and I agreed. We talked prices and it seemed a little high. I called around to a couple different companies and found the same unit, tonnage and SEER rating with install for about 2k less. Technician was very professional and courteous, the price was just too high

Ronald Ricks Jr.

2 years ago

What an outstanding company that also gives back to military and first responders. Our AC went out and Semper Fi was out the next day. When I called the office staff was incredibly nice, empathetic, and personable. I was referred to them from another first responder who uses their services. They showed up on time and called 20 minutes before arriving as they said they would. I knew the day would come When we needed a new AC unit as I have been putting a several hundreds dollars into it every year and the AC was put in by the home builder so it was the cheapest bare minimum unit possible and it was 14 years old. The unit used R22 Freon which isn’t used to produced anymore so it was inevitable. Mark had to break the bad news that my AC was indeed in need of replacement. He first educated us on how AC units work with drawings. Then explained to us what was wrong with our unit. He gave us options of new units with different SEER ratings and costs. By the way our AC unit wasn’t even to the SEER standards of Arizona. We choose a unit and then Mark charged our unit with Freon to keep us cool unit the new unit was installed. They also use Rheem products and I asked why. He said we only use a product that we can stand behind and trust. Mark also had a ultraviolet light installed in the unit to disinfect the air that is pumped into the house as well as a wifi digital thermostat which can be controlled by an app. The office staff kept in touch and it were always pleasant to talk to. The installers came out and installed the unit quickly in my opinion. They were also really nice and informative in explaining the new system. They cleaned up before leaving and we had ice cold AC. Mark came back out to do the drywall work in the garage where the old unit was taken down and new unit installed. It looked better than it did before they came out. They sent out a technician to inspect the installation and ensure the unit was properly functioning and installation was done perfectly (which it was). If you are looking for an AC company I say look no further. Trust me I have experienced a majority of other companies in the valley. They were professional, courteous, thankful, respectful, and everything you could want in an AC company. They are prior military service members and you can tell by the service provided. Give them a call anytime and if you are a first responder or military be sure to mention it and get your 20% discount off your total.

ann devivo

3 years ago

Just had a 1-year maintenance done on a unit put in by someone else. Semper Fi was excellent. Wish I would have had them do the original work as I was not happy with my contractor. They will definitely be my new Heating and Air company. Great price, timely service and knowledgeable technician.

Carlos Hurtado

2 years ago

Semper Fi had the A/C unit at my rental property Repaired and back running within two hours Of arriving at the property. I called them at 6 AM and the technician reached out to me within five minutes of hanging up the phone with the scheduler. The service technician was at my property right on time and even gave me a 15 minute courtesy call and called my tenant. No hidden fees after my initial quote. Highly Recommend this business for anyone seeking prompt courteous and straightforward service

Alex Estrada

4 months ago

Tito came out because our heat wasn't working. Got us warm in no time. Thanks Tito.

Kim Shipley

2 years ago

This company is absolutely awesome!! Bill in sales was very thorough in explaining everything, the installers Chris & Blake are the best. All were very friendly, courteous and polite. Will definitely recommend Semper FI for any heating and/or cooling needs.

Nicki Bartram

a year ago

This company answered on a Saturday, schedule an appt. for an evaluation on Monday and had two new AC units and old ones taken away by Tuesday at 1300. Very professional, fair pricing, and the install team were efficient and hard workers. Thank you for making a very stressful situation much easier for our family!

Rich

2 years ago

My compressor went out and Semper Fi did a great job on the service. They did analysis on my home and made other suggestions without trying to push a sale. I'm pleased with their service and will use them again and recommend to others!

Jennene Hinton

4 years ago

Tim has been to my home twice now. He is professional and very polite. He explains what's going on in a way that I can understand and doesn't hit me with a bunch of technical terms to confuse me and then sell me something I don't need.You can tell that the company has a passion for people. Everyone I have come into contact with at Semper Fi has been warm and friendly to me. I would recommend these guys to anyone. I would trust them to work with my grandma! Because I know they wouldn't take advantage and would be honest and helpful.

Carl McCauley

2 years ago

We had Semper Fi come out to perform inspection of our HVAC systems. The technician found one problem and was able to make a repair while he was here. He kept me informed about what he was doing, and why he was doing it. Very transparent. I will use Semper Fi Heating and AC next year or if I need something repaired. The technician actually showed up early!! Bonus.

Kyle Felix

2 years ago

Had good experiences with them in the past, until a recent annual inspection where the technician told me my air conditioner was on its last legs and likely wouldn’t last much longer than a few weeks. He quoted me with over $2,000 of repairs and noted it would be best to replace given the age.After doing my due diligence and having another company give a second opinion, I found out that I did not need to replace my AC and that much I was told was inaccurate / exaggerated.3 months later and my AC unit is still running fine after the new company, Dukes of Air, added coolant and did a full diagnostic.Beware and always get second opinions because that was an $8,000 mistake.

Ralph D.

a year ago

Thomas was knowledgable, efficient, and concerned about our needs.Because this is typical of Semper Fi's service, we signed up for continuing maintenance by them.We expect they will continue to provide good service to the A/C unit we bought from them four years ago.

Brad Athmann

8 months ago

Bryce was great!!!! I would call him anytime. Semper FI is lucky to have a good employee that understands customer service!!!

Matthew Blair

a year ago

Great Service. The company that installed our system could not come out until September. They were able to come out in less than 24 hours. I was extremely impressed with the service. And best of all they were able to take care of the parts warranty for me.

Steven Worley

2 years ago

An outstanding company!!! Extremely responsive, professional and definitely cares about their customers!!! Had an issue with my a/c, called in Semper Fi to handle it and I don't have an issue anymore. They care more about helping other, especially us vets than they do about the almighty dollar. I cannot recommend them enough. Semper Fi!!!

Jane Albery

a year ago

Our AC stopped cooling on a lovely 117 degree day. I didn’t even bother calling Chaz Roberts even though we are in a new build and under warranty because those guys are out for days or even weeks. SemperFi had someone out and our AC fixed within 2 hrs of my phone call and the cost was half of what we expected. Highly recommend!

Maria Castaneda

a year ago

Best company in The valley! The best costumer service. Seriously Brandon did a perfect job repairing my Ac unit. He was kind, caring and professional.
Definitely using this company again. Thank you so much.

Robert Lassiter

2 years ago

Semper Fi has some of the best customer service of HVAC company. I got about 4 proposals for my upgrade of my home AC system. They not only beat the competition hands above but they were super helpful throughout the process. There was a short in the system less than 24 hours after install and they quickly sent someone out who figured out that there was most likely a ground somewhere in the system and rewired something and it is working wonderfully now. would definitely recommend Rheem and Semper Fi to a friend.

Ray Metzler

3 years ago

Compressor in AC unit lost in July 2019 and Semper Fi did an outstanding job recovering and minimizing our down time. From the Office Manager to the technicians, the team did an exceptional job in getting my AC back up and running in 1-2 days all under warranty! This team is dedicated to servicing their customers best as possible. If you are looking for or in need of a Heating and AC Company, look no further than Semper Fi Heating & Cooling in Mesa, AZ. Thank you all for your efforts!!

Jan Johnson

a year ago

Derrick came and was just a great person, friendly, professional, knowledgeable and kind. I know that sounds odd , - to say someone was kind, but we are not mechanical people, and Derrick took the time to explain, to make sure we knew what was going on. We will definitely call Semper Fi again!!!

Heidi Morton

3 years ago

AMAZING!!!!I originally picked this company because their reviews were good and their ad said it was only $ 17.75 for a tuneup. When Jesse came out, he was very pleasant, and after looking at our HVAC unit said it was current in 1994. He honestly said before he did any work, he wanted to let me know up front that the best choice would be to purchase a new one. UGH! But he asked if I had anyone in my family who had or was serving in the military or if my husband and I had served. We did have family members and so he told us we were eligible for his 20% off discount. So I asked him to talk to my husband, and he came back out that evening and worked with us.While meeting with my husband and I, Jesse was very knowledgeable. Through discussion, Jesse unknowingly revealed many concerns that we had about how our HVAC was performing. He confirmed many things that my husband thought were wrong and worked with my husband and I to make sure all of our concerns were addressed. There was NO high pressure sales pitch. Jesse laid out the options and then gave us time to talk privately. We ended up purchasing a new unit that night. That was Monday evening. Jason arrived on Wednesday morning with the unit and all necessary metal work to make it work with our house. They worked all day and by Wednesday evening we had a new unit installed with more safety features and the air flowed better than it had ever in our home.As a SAHM, I wanted to make sure that I was comfortable with the people that were going to be installing and working in my house all day while I was home alone without my husband. Ladies, I was completely comfortable with these men. They treated me with the utmost professionalism and were nothing sort of the proper former military men that they are. I was so comfortable with them that I actually left them alone in my house to run an errand!They even cleaned up after themselves, their vacuuming put me to shame! Jason reviewed everything that he had done with my husband and I when they were done, and then asked if we had any questions or any comments.These men were nothing but professional and really know their stuff. I am excited to have found them and will definitely be using them for all our HVAC needs. If I could give them more than 5 stars I would!Please seriously consider using Semper Fi Heating and Cooling. You will NOT be disappointed. We weren't!****UPDATE****We had our first AC emergency this past weekend. Tim responded quickly and professionally. I am still a huge fan of Semper Fi if not an even bigger fan now that we have weathered a storm together.2/3/20 - we have had continuing great service. No complaints and have enjoyed the benefits of the service agreement!! A wonderful company.

Dortez Meyers

2 years ago

Nathan came by, on Christmas, and professionally and cheerfully diagnosed my AC problem.Nathan took the time to explain the air conditioner's issue. He also ensured I understood the charges, and the potential fixes and estimated cost. As I have had numerous contacts with Semper Fi for various issues that keep cropping up, he looked over the entire unit to make sure I didn't need repeat parts repairs in another month.Nathan has been an asset to Semper Fi and he has honestly restored my fading faith in the company.

darla gebauer

a year ago

Hard to find excellent service!! While visiting my mother, the air conditioning quit in her home and all the so-called experts suggested to us wouldn't answer the phone, or put on hold hell. Even had one ,who's tv ads are on all the time, wouldn't even come to look at it without setting up an account!! Chase from Semper Fi arrived quick, professionally, and fixed the problem lickity split!! Don't waste time with other expert wannabes !!!!!

M Martinique

4 years ago

Over the last 6+ years I have tried three different a/c-heating companies in the Phoenix area. Finding Semper Fi was a real blessing. A new heat pump unit I had installed only 6 years ago had a very old, rusty electrical box that was not replaced when I had the prior York unit installed. When I paid companies for twice-a-year maintenance service (and they charged way more than Semper Fi), none of them looked at the problem power box. I only wish Semper Fi did more than heating and cooling ... like roofing, windows, painting, etc. They have integrity, they're affordable, and they are particularly proud of their U.S. Marine connections. When you call them, ask about that.Sincerely,A very satisfied customer

Maria Higginbotham

5 years ago

Discovered Semper Fi at the Home & Garden Show. They were the only Heating & Cooling Company that followed through on their call backs. Scheduled an appointment for a tune up. Great customer service, excellent communication and they were timely. The technicians are very knowledgeable, thorough and reasonably priced. Gave a military family discount. We highly recommend Semper Fi Heating & Cooling!

Mark Roberts

4 years ago

Great experience. Technician was on-time and extremely knowledgeable about our unit. He actually figured out the issue over the phone and fixed it quickly after he arrived. Pricing was competitive and fair. Will be using Semper Fi again in the future for maintenance and repairs. Thanks!

Michelle B

4 years ago

After having my roof replaced and the issues that i had, It was a pleasure doing business with Semper Fi and not having near the hassles. The best way to some them up was, painless as possible. Our relationship started over a year ago. There office was right next to where i worked. I asked them to come over and do my yearly check up and they obliged. No charge for the check up and recommended some cleaning which i did. They also advised me that one of my motors was going, bearings were making noise. So it lasted through the summer so I had some time to plan. They called me and wanted to update their estimate they had given me the last time they were out. So out they came and just so happened heat quite working the night before. They disable the unit so no other damage would occur. Recommended some financing options and a couple days late new unit! Everyone i had contact with went out of their way to keep good communication and update me on any changes different than what had been previously stated. I highly recommend them from something as simple as regular maintenance to full unit replacement.

Alex Lopez

a year ago

I called Semper Fi heating and cooling. They got right out. Found some issues with my capacitors and got them covered under warranty. Very professional and knowledgable. I learned a lot about doing maintenance on my outside units monthly. Definitely recommend these guys.

Bill Becktold

3 years ago

We had them come over to do the spring inspection. The tech Stewart did an outstanding job. He explained but installing a specific part that we could actually save money on my electric bill. I would recommend Semper Fi to do the job. They replaced my old system with a more energy efficient one and at a great price.
William in Phx

Chris Caulk

2 years ago

Our AC went out and we Called Semper Fi and they were there the following day. They looked at what was wrong and offered several options. We could fix the old system or install a new one. I eventually sided on going new and they came and installed it the next day. They were professional and worked very efficiently. I asked around with family and friends who had new systems installed and Semper Fi was right in the same ball park as others on price. Thank you Semper Fi, and to the Technicians Chris and Blake

Laura Anderson

4 years ago

I had the best experience with Tim at Semper Fi. He was incredible. After my new AC was installed. I has concerns about the air flow being louder then my old unit. Semper Fi came back out right away tested everything. My new unit is working just as it should.I just wasn't used to getting air flow with my old, smaller unit. Tim explained the reasoning behind this. He mad sure I was completely satisfied with my new unit and the service. I know I was a pain and not once did he me feel like a bother but instead wanted to make sure I was 100 percent satisfied. I truly am 100% satisfied and happy I chose Semper Fi to work with and install my new ac unit. I would recommend them to everyone. They have created a promoter of their company . Thank you Tim for all your work and patience with me.

Daniel Marks

8 months ago

Josh P. was quick efficient and courteous. He also entertained my idea into looking at high efficiency system upgrades and was very informative. Bravo Zulu as some say.

Kathleen King

2 years ago

Nathan from Semper Fi was very professional. Got the job done quickly. He wore his mask the whole time here. I would recommend Semper Fi to any body that needs your service. I am so proud to have a veteran taking care of my AC. Thank you all for your service in the military. Kathleen King

Tom n Penny

3 years ago

After a far from satisfactory experience with another AC company last year, Semper FI was a great experience all the way around. From call to office on March 3rd about 9:30 or so. Spoke with a very nice lady (customer service is not dead!!) she was great! ..within a couple hours Brian showed up. Explained the problem (which I thought was a real complicated one) Brian said great..love a challenge..POW! 20 min. later problem diagnosed and repair under way. Brian is a friendly knowledgeable professional. Great service, no high pressure sales, explains things thoroughly. VERY satisfied and have recommended to friends already. Semper Fi is my go to Heating and Cooling Company from now on.

Meagan Richard

3 weeks ago

Left the clothes in my closet completely covered in dirt and filth top to bottom when accessing the attic for system work.

Joe

5 years ago

We had an outstanding experience with Semper Fi. Ryan was our tech and was extremely knowledgeable and courteous. Their rates are very reasonable and I appreciate that they give veterans discounts. We will definitely be using them again for maintenance and repairs. I highly recommend Semper Fi!

Andy Fox

10 months ago

Dominic came out and fixed a sticky float switch at 11pm (!) Was friendly polite and fast. Only cost $70. Highly recommend Semper Fi.

Frank Cuzzolina

a year ago

SEMPER-FI has been to my house twice now, once for my main unit and once for a mini-split. Both times the employees were super friendly, patient, educational, and SEMPER-FI offers a number of interest free or low interest plans. I would recommend these guys!

S P

4 years ago

Had a great expexperie with Semper Fi today on my service appointment...Bill was the tech who called ahead of time to give me an estimate of time of arrival..I explained my concerns of my unit making a horrible racket...Bill listened to my concerns, and explained what he was going to check while he was doing my routine service. Bill found a few things he made some adjustments to, explained thoroughly what he had done and even had me listen to the unit before he left...he also gave me some pointers on how to set my registers as I'm in a two story house. Bill was very informative and polite, clean and looked very professional...( I didn't expect anything less from Semper Fi )Overall, had a good service call with Semper Fi....I would recommend them to my friends and have :)

Alison Foster

5 years ago

Semper Fi saved my night and got our unit up and running in under 30 minutes; which is a huge deal in this muggy monsoon weather. My husband recently had another big name company come give our old unit a tune up. Less than a month later Semper Fi came out and fixed the same problems the first company claimed to fix. We discussed replacing our 16 year old unit and they gave me fair and competitive pricing. They were incredibly professional and I highly recommend them.

Megan Majerus

4 years ago

I had nothing but a good experience from Semper Fi. I had had another company come out earlier that day and they attempted to fix the problem. Turned out the AC was too old be just fixed and they neglected to tell me. I called semper fi super late and they came out within the hour to check my unit at night. This alone blew me away. Ryan had come out and he was very informative where the last company just mumbled a few things and tried to leave as quickly as possible. My husband is deployed, and I was traveling to hotels with my 80 pound dog and twin toddlers. Ryan was not only honest about our old unit but was willing to replace what he could to get it up and running till the hubby got home to replace it. He also offered to take the money I put in to the new parts to go into the budget for a new unit if we proceed to do business with them. He wasn't just honest and informative of the issue, but was kind to our family and current needs. I highly recommend semper fi, ask for Ryan. Thank you Semper Fi for coming out on such short notice and helping our family out, especially since I had to bust my husbands balls to go outside our warranty ( happy wife happy life even in Qatar :)

Brett Einboden

3 months ago

Customer Service Rep Anna was/is the person I would want running my front office!! and I’ve had many!

Lyndell Gillean

2 years ago

These guys are the best. Had a 14 year system. Made an appointment for them to come out and look at what we need. Not only did we need two new units, but we updated to a much better units. They know their products and really look out for their customers. We will continue to use them in the future.

Niccolai “Nicco” Diaz

3 years ago

Ryan came to my house. He was nice and professional. He listened to what I had been experiencing. He gave me some options to resolve my AC problem. He gave me valuable information about my system that I previously did not know. Semper Fi met and exceeded my expectations. As a fellow veteran, this is the level of service I would expect from a veteran owned business.

Brice Box

4 years ago

I met Jesse 2 years ago at the Phoenix Home and Garden show and was very happy to see some fellow veterans and some veterans I knew I could count on. Jesse came out to our house and installed a new thermostat for us and serviced our a/c unit. Fast forward to this year. I am out of town for work and my bride calls me saying the heater has gone out and will not come back on, who did I call but of course Jesse and Semper Fi!Froy came out this week to give us an estimate and today 2 very nice guys installed our new unit. These guys are fast, reliable, courteous, respectful and did an awesome job!! I highly recommend Semper Fi for your heating and cooling needs!!Brice and Lindsay

Steve “UNKLHPO” Treadwell

3 years ago

I am very satisfied with Semper Fi. He was on time, polite, explained everything. I recommended my neighbor use them and he did and he is very satisfied as well. And I will recommend semper-fi to anyone who asked me who I use for my heat pump needs. Thank you guys. Thank you to the nice office lady that got my appointment for me the next day for my checkup. Enjoy your day, enjoy Semper Fi.

Mary Ann Stolte

3 years ago

Terry was very professional, knowledgeable and friendly. I was comfortable having him service the HVAC unit. He didn’t pressure me in any way. The price was very reasonable. I trust Semper Fi and will definitely call them again.

Patti Hartley

a year ago

Semper Fi came late in the evening and serviced our ac unit without charge. We are overwhelmed by the quality of the service and the integrity of their technicians like Tanner. I will continue to recommend Semper Fi to everyone!

Gregg Hodgkins

3 years ago

Semper Fi is a little pricey but the quality of work and service is well worth it. Had my ac go down yesterday at 111 degrees. I called at 1pm and Tim the field service person on duty called me in ten minutes and let me know when he'd be arriving at my house. He was there on time fixed the capasitor did a check a check of my gas and was done. Tim was a perfect example of being a professional.Thanks,Semper FiGo NAVY !

Constance Brown

a year ago

They are professional and willing to work with you to be within your budget. Thomas came out the very day I called. Also, he provided me with a loaner while waiting for the installation. I am very impressed with the company.

Doug Brown

a year ago

Very pleasant experience that was more than routine given the professionalism and knowledge of our service technician Kevin Gillespie. We are very happy with Semper Fi and will recommend them to others.

Ronald Briggs

2 years ago

Semper Fi Heating and Cooling provided excellent service for our home. We initially connected with the company a few years back at a Home and Garden Show.Their service, customer care, and follow up has been top notch. Sad to say when you call for assistance at other places, you can be treated like a number, but with Semper Fi, the service is the complete opposite.They are friendly, professional, and treat you like an individual.

Lisa Daly

2 years ago

I was very impressed with the company and the young man that came out to inspect and clean my air-conditioner. He was very professional, friendly and knowledgeable. Their maintenance plan is very reasonably priced. I will definitely hire them for my future air conditioning & heating needs.

Ree O'Neal

a year ago

They are scheduled to come next week. I initially did not give a positive review in my own worst haste, because I did not give them time to respond, and discovered one of the owners was having a family medical emergency. I subsequently had a conversation with Luke Kirby and apologized for my hasty review. He is a GOOD GUY with a forgiving BIG HEART! Thank you Mr. Kirby for your patience and understanding!!

Michael Cremin

a year ago

Semper Fi are true to their name always on time aways professional. Great group of guys. Finished the job early, good quality control and clean up. MARINES. taking care of Marines.

Shane Ellis

4 years ago

Owner Jesse and General Manager Tim are great! They came out immediately when my mother in law was having an issue with her system and they made sure that everything was working properly. I would definitely recommend them to anyone they went above and beyond for us. Customer service was impeccable! Thank you Semper Fi!

Diane Chang

3 years ago

Excellent service and value. We've been customers for almost 3 yrs. They are always right on time and the service techs are efficient and very professional. Today we had Stewart - who performed our 6 mo. checkup. Very professional and loved his sense of humor. So good to have a good laugh during these crazy C-19 times. Thank you!

Elaine Simpson

7 months ago

They were professional. Cleaned my house completely when they were finished. Kept me up to date on everything. I would use them again.

Ann Sherman

a year ago

- I am writing this to get it on the record ... you came to my house to do a preventive inspection on my HVAC - you wrote in your report the compressor was leaking oil & the unit was about to fail — you then told me you could put a new unit in for $12k.Today I had a professional HVAC/Mechanical Engineering evaluation done on my unit - he stated there is no oil leaking and — yes the system is aging but still is functioning just fine. I inquired as to the cost of a replacement and he stated for a home this size it would be approximately $5K.When you came here you were fast talking & it was all about the sale ... like a bait & switch scam ... very disappointing & quite frankly shameful .. your company name is Semper Fi which denotes respect ... not accomplished ... as a matter of fact I feel you disrespected me and I will never recommend your company

Richard Schultis

2 years ago

Had Semper Fi come out to give me an estimate on replacing 2 ac heat pumps, the tech that came was very knowledgeable and explained everything and was very polite.The issue I have is they were $10,000 more than any of the 5 other estimates I have gotten , yes Semper Fi was adding in a few extra things like a 2 year maintenance ,some of the other estimates were giving a 1 year maintenance,one of the estimates I got was $11,000 cheaper for the same exact same units, I don’t mind someone making a profit, but that was pure greed

Chris Young

6 years ago

Great customer service and even better pricing. After meeting with 2 other companies to get estimates on my AC unit, Semper Fi (Jesse Keenan) stepped in and won the business by understanding my needs, uncovering the issues and most importantly, providing me a price that I certainly felt comfortable with. 2 days later, his team arrived and installed a brand new unit. Great guys and will let all my friends and colleagues know about Semper Fi.

Tom Walters

2 months ago

Remington was very professional and knowledgeable good job.

mjean filler

3 years ago

These guys are excellent.My air went out on 8/15. Called my warranty people and they scheduled a company to come out the next morning by 8:00 the next evening. It was getting later and later and no show. They said they were working on a big job and wouldn't be here until Saturday. Meanwhile I have been sick in bed for two days throwing up and my house was over a hundred inside.The dog was panting like she was on her last effort to breathe. When they said I am assuming this brought in more money so I wasn't that important. I called Semper Fi and they were out there within 40 minutes. They had it fixed in no time and were very nice. They are lifesavers to me and the dog. The other company was Dream Air Conditioning and Heating.Jean Filler

Corin Grimm

2 years ago

Didn’t expect my heater to break on one the coldest days but I was completely taken care of by Semper FI air conditioning. The initial technician Tanner came to my house , gave me my options and it was time for a new unit. At no time did I feel pressured or minimized. Tanner was professional , to the point and thorough. The technicians Dustin and Chase worked tirelessly on replacing my unit, they were also professional and very respectful to my house, myself and my pets. I felt very well taken care and stress free from beginning of the process to the end of the process. I highly recommend this company.

Laura Morrone Bialowas

a year ago

BEWARE! THEY ARE NOT HONEST. My A/C went out yesterday and I called them because they were able to come out at the last minute. When he got here he had no mask on. He was here for an hour before he told me that the A/C wires caught on fire in the unit and that I need a new compressor. My A/C is only 2 years old so I new this could not be the case. When he rambled on about it being over $2000 to fix I kicked him out of my house. My handy man came the next morning and reset the whole system which took him 20 minutes and what do you know, It works now. YOU GUYS ARE UNPROFESSIONAL AND WONT BE IN BUSINESS LONG WITH THOSE KIND OF PRACTICES. UNREAL!Response to the owner: This comes from the top. Don't blame the tech and if you think I fall for this salesman talk you need to wake up. This is not how to run an honest business. If this is what you have to do to make money then Karma will return it to you one day. God help all the naïve people who fall for your lies and get ripped off. Your just lucky this kid who was at my house didn't damage my unit or I would have taken this to the attorney general. Now stop calling me!!

Robert Gonzalez

3 years ago

After being burned by several other Heating & Cooling companies, we interviewed a number of companies that would demonstrate this criteria.:1. Carry quality name brand products at a fair price.2. Well trained techs.3. Reputable sales & owners who would stand behind their products & work.4. Locally owned & professional.5. Good references & reviews.Extremely happy with this company, all criteria met and company owners & many employees are USA ex-military.I recommend without any hesitation.

Jennifer Young

a year ago

They were great and very responsive. They explained to me what was wrong with my system and determined it would cost more to repair and replace. Brandon was great about coming back and installing a new thermostat after the new one I bought failed.

Jorge Diazherrera

9 months ago

Sales Representative provided good info and did not pressure for a sale
Technicians/ installers did a great job, Freddy and enrique were professional, gave me a game plan for the process, cleaned up after themselves and and made sure everything was working correctly and Thermostats were programmed correctly before they left

Jaimie Kohlstedt

a year ago

A/C capacitor went out yesterday around 4pm during 100+ temps, we immediately called Semper Fi and by 7pm it was working again! We were so happy with their quick response time and friendly, efficient service! We’ll be calling them for all our a/c service needs!

Jayne DeBiasio

2 years ago

Semper Fi Heating and Cooling was highly recommended on several posts as being a responsive family owned/operated business. My husband and I like to support Mom and Pop businesses whenever we can. The tech, Stuart arrived today to perform a 29 point check on our heating/cooling system. Stuart arrived in a timely manner, was very competent, professional and polite.Would definitely recommend Semper Fi as a business to keep your heating/cooling system in perfect working order.

Robin Menefee

2 years ago

Fantastic service. Emergency call was fast, friendly and knowledgeable.
Tanner was the best, Knew exactly what was wrong and completed repair very quickly. Saved the day, when AC went out on a 114 degree day. Highly recommend. This will be my company for repair service for life.

drew hutson

3 years ago

Having Semper Fi come to my home for a tune up was the best decision I could have made. From the moment I scheduled my appointment, to having the technician (Froy) at my house, I was provided the best customer service. Froy went above and beyond my expectations of a tune up. He explained everything to me and showed me how the A/C unit worked. I have never called to show appreciation to a company or an employee until now. Thank you, Semper Fi!

Julio

3 years ago

Couldn't be happier with their service. Came out on short notice (within 2 hours) when my AC unit wasn't working. Didn't charge anything extra for short notice and fixed it really fast. They also stuck around and showed/explained what the problem was and recommended what I can do if it reoccurs. Once, again....couldn't be happier! Great company owned by a Marine Veteran and has Veterans working/representing his company very well! Semper Fi.

Ulla Brown

2 years ago

Blake and Chris did a great job installing the Bosch system in a courteous and professional manner. Tanner advised me about my choices with your company and I will always be grateful for their service.

Jim Saunders

2 years ago

Great team and very responsive. Within 1 day from initial call replaced my air conditioner. Outstanding service. Really enjoyed working with everyone @ Semper Fi >> Bill, Ian, Luke and Terry.

Cameron Nelson

2 years ago

AC went out..not a fun experience in June but these guys came out and fixed the problem same day. Ricky was my tech and he was fantastic! He was professional, experienced, and not only on time but several hours early which was obviously very helpful. Pricing was very reasonable I will be using Semper Fi for all heating and cooling needs going forward. Thanks again Ricky!

Vickie Stoddard

4 years ago

Excellent service, quality work and they provide very good equipment. I have not experienced customer service like this in a long time. They are a company that stands behind their work, hire exceptional employees(kudos to Daniel he did a terrific job last week) and their follow-up is amazing. I highly recommend Semper Fi !

Barbara Bernhardt

5 years ago

Our AC quit on us so we gave them a call...I liked the idea that they give veterans a discount. Ryan came out quickly and inspected our unit, he was very professional, courteous and knowledgeable. Our unit is very old and knew it would probably need replacing....Ryan gave us a very good quote. I would recommend them to all my friends.

Mrs Gonz

3 years ago

I came across their company page on Facebook, sent an IM and received an immediate response on the issue we were experiencing. We had a wonderful tech by the name of Froy come out, evaluated the unit gave us options for repair, but our unit was 21 years old and it was time for an upgrade ( which we knew ?‍♀️) The price was decent, his knowledge and service were outstanding and within a week we are enjoying our new unit. We also qualified for a military family discount which was amazing. Thank you Semper Fi

Dr. David R. Trask

6 years ago

As a retired Colonel, we originally chose Jason because I am passionate about supporting veterans first. He was offering a check up for $17.75 in honor of the birth date of the Marine Corps which beat everyone else in the East Valley. He discovered & showed us an impending failure in our 13 year old system, gave us a detailed quote at reasonable prices (my wife & I have both been contractors in our life so we know good value when we hear it ! ), explained everything in detail to give us different options, & worked into our schedule for the repairs. Jason also offered a very reasonable maintenance program payable over time, to make sure we do not have a failure in our system when it is stressed. He worked until after dark to accommodate our schedule replacing our condenser fan motor. We HIGHLY recommend Semper fi and Jason for anyone wanting to support those who have sacrificed so much for our freedom, and needing honest, fair, dependable Heating Ventilation Air Conditioning services.

christina burkhart

4 years ago

I am so happy I went with Semper Fi heating and cooling for my AC repair!!! I can't express how thankful I am for their prompt and professional service! I had noticed that my AC wasn't working right for about half of the day, being a saturday night, I wasnt sure that a company could accomodate coming out. To my surprise they sent a technician out right away, with no emergency fee, nor a fee for it being a weekend. Tim arrived quickly , and was extremely nice, professional, knowledgeable, and even friendly to our dogs :) He took the time to thoroughly diagnose our AC issue, and patiently answer all of our questions (trust me there were lots). He also educated us on any future potential problems he could foresee with our unit. If you're looking for an honest, hardworking, family owned company, you've found the right one! I'm grateful that we don't have to sleep in a hot house tonight, and with my husband being a veteran the military discount was an added bonus! Thanks again Semper Fi, your service was much appreciated, and Tim was awesome to work with!

David Peter

2 years ago

This company was professional and thorough-the sales team spent time explaining what was needed and what would be done. They talked over different options and pricing. The install team was fast and took care of all the details even with equipment removal. Great service!

Jeff Mikesell

6 months ago

Darion T, Chris and Fernando G were very professional, competent and thorough.

J DiC75

a year ago

Jeffrey J. was prompt, professional, and very friendly to talk to. He was very knowledgeable at answering my questions, progress of the work and assisting with future upgrades ideas for the home. I definitely recommend and I will use Semper Fi Heating and Cooling again!

Laurence Brady

a year ago

My wife woke up to a leaking ceiling. I checked the attic confirmed an AC leak looked up several companies called Thomas came from Semper Fi and he was professional efficient and friendly. I recommend them because the service was good and so was the price.

Angie FARRIS

9 months ago

Professional and prompt. I had one small issue with my install. They rectified the situation. Love my new heating and cooling system!!

danielle

2 years ago

Our thermostat went blank after the power outage. I called at 7:30 at night initially and got a call back a few minutes later. He was on a job but made it to our house before 9pm and worked until 11:40pm installing a new C-wire (?) I had been told by two people they've seen rabbits go beneath our evac. Turns out they chewed the wire to our thermostat in the unit that then hit the metal frame, shorted, and blew the low voltage fuse in the evac unit. They had been chewing in multiple places along the wire beneath the house. It wasn't cheap but luckily we received our return and the very nice young man gave us a discount and waived a fee. He also showed us how to protect the evac and keep the rabbits out. Our park is rather overrun with them. The very fact he showed up afterhours and then finished the whole job there and then is worthy of great praise, plus he had everything he needed plus the new insulated length of wire and parts with him. And of course it's working fine! I may get a BB gun. Kidding. Sort of. Fantastic service, effectiveness, super personable, and especially complete service within 90 minutes afterhours! I don't think you can really beat that! Thank you and Semper Fi! (although I'm not a marine myself) :)

Andrea Hager

2 years ago

Terry was our technician that came out to the house to perform our yearly maintenance on the A/C units. He was very polite and efficient at his job. Great experience and I would definitely call this company again for maintenance or any other problem that might occur in the future.

Judi Fernando

2 years ago

I had a $17 coupon for free tune up and so scheduled an appointment. the tech came in and was too interested in selling me a new one since i have an older AC. We discussed and i let him know that i have home warranty, that if they don't cover it i will definitely keep them in mind. The tech asked me if i still wanted the coils cleaned, i said yes. I was seriously interested to use them for new replacement until yesterday when i actually walked by the blower unit to see the side panel lying open and the two screws right next to it. When i checked the coils they were dusty and muddy like never cleaned before. Very disappointed to see that, like the say you get what you pay for. $17.

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