Best And Repair in Phoenix AZ

This guy complains about EVERYTHING read all his reviews they are all negative like him.

Cody JonesCody Jones
Local Guide · 21 reviews · 1 photo
4 months ago
Recruiter from a recruitment service reached out to me to hire me for this company. I was hired, did good work, then a month and a half into it (after getting a car loan) I was informed that I was hired as a temp and let go. I spoke to the recruiter that talked with me and they believed it was a permanent position. This company views people as disposable and expendable and will be dishonest and mislead you. Stay away.

I contacted A-Rated AC after another company said my unit could not be repaired and I needed a new AC unit, so I wanted a second opinion. A-Rated AC came out promptly and informed me that it could be repaired. They returned the next morning, and got me back up and running! All within 24 hours. I really appreciate the service and very fair price.

////richard is great!

This company is GREAT! They make you feel as if you are their only customer with every interaction! The owner is knowledgeable and very hands on with each project. I highly recommend using ERIS!

They are Great!!! The technician that can to my home was fantastic! He explained everything and made it easy to understand the A/C repair he was doing. He had us up and running within 45 mins!! Thank you for the great service!!

Thaddeus answered our request for service on a holiday weekend due to our AC not working.
Courteous professional and prompt would Best describe the Phoenix Air dept
Knowledgeable would be an understatement.
Fred and Karen
Apache Junction Arizona

CW is an exceptional group of professionals. I am very satisfied with the install of my central air system.
I would recommend them to family and friends. From design, to install, to price, to follow up. Would have them back again (always the toughest question)
Contact me if you need a referral.

Cody was amazing! Helped me out while I was out of town and really went above and beyond during a holiday weekend. Super informative, communicated quickly, and overall great experience!

Excellent service provided! Professional, thorough and knowledgeable, at a fair price.

I retract my review.

They are very responsive, professional, very thorough and very polite. We had Brandon install our new water heater and he was excellent! Any future issues I might have, I would definitely call Second Opinion Plumbing!

LAYCO installed a mini-split heat pump (a/c with electric heat.) The service was completed on time and the unit works great. Thanks for the great service! Would definitely recommend Layco!

I would leave less than one star if it was possible- rude office staff, they give a date and time frame for when they are going to show up- and then they miss their appointments- then they never call to follow up with you! It is understandable that things come up and rescheduling has to happen sometimes- however when there is no communication and they just never show up- that is a HUGE problem! -and its been my huge problem on 3 separate occasions now- i've never tried so had to throw money at a company in my life- safe to say that i have hired a new company at this point, and i will NEVER be calling this company again!!!

I was told by this company that I needed a new ac unit so I got a second opinion the other company diagnosed my ac unit in less than a minute &repaired it in a couple of hours.if you use Fairview get a second opinion it's worth it

Customer service and time of action is super. I have been using them for years and can't think of using any other company.

Saw one of this companies vehicles driving dangerously on I-17 north bound today at 1:30PM

(Translated by Google) Excellent work.

(Original)
Excelente trabajo.

The service is awesome. Ryan the AC supervisor is a great person.

Abel from Goettl came out to inspect the plumbing in my home. Very thorough in his inspection and advise on want needed to be fixed. Did an excellent job. Would recommend for any plumbing service.

American Home Shield assigned my AC issue to Consolidated Mechanical Contractors. The first work order was submitted in September of 2020. The technician came out and stated that my AC unit was just a little low on freon, top the unit off and stated I should be good. Still no improvement and asked that they come back out. The same Tech came out and stated there was nothing wrong with my unit. He cannot fix was it not broken, mind you my ac was not cooling to temp.

Work order was closed. Last month I happen to have a conversation with someone who works on AC units and told them the issues I was having. First question: did they go in the attic to look at the system up there. NOPE!!! So he did that for me and found the coil needs to be replaced because it is rusted and leaking. Oh and Techs are not suppose to put freon in a unit if it is leaking.

I placed another work order and it was assigned to Consolidated Mechanical Contractors once again. I received a call from the office and scheduled the appointment for them to come out the next day. Great!

The next day my window is 7-noon. I have a missed call on my phone at 9:51am, no message left (not important right?). When I get a chance I call the number back to see who/what it was about an hour later. It was the Tech from Consolidated Mechanical. He proceeds to tell me he is not in my area and he is not sure if he will be back. My response: ok, I wish you would have left a message. His response: You should have answered you phone, it works both ways. WHAT?!?!?!

First off, this is not professional nor is it good customer services. Good customer services would have been to leave the customer a message letting them know they are trying to reach you to come out. Seeing a message, I would have known someone is trying to get a hold of me and would have warranted a much quicker reaction.

My immediate response was do not worry about coming out, I will find another company.

Based on my first experience with this technician back in September and now, I would not recommend!!!