Best Residential Home in Phoenix AZ

I spoke to Erica about my AC early on the morning she was awesome she took my information said she would call me by 7 with an ETA she called a few minutes before letting me know the tech would arrive about 8 am.. Erica was friendly courtesy and professional. Thank you Erica I appreciate you.

The tech (Rhett) arrived at about 8 started work right away. He fixed what needed fixed did not try to sell me additional work. He went out of his way to explain everything he had done. I asked for a new thermostat he put one in with no question showed how to program it. Very professional. Went above and beyond to ensure my AC was in good working order.

Thank you ICON your people are great to work with.

Edith

A Quality HVAC Services was extremely easy to work with. The technician showed up on time and did an excellent job. Their communication and professionalism and pride in work really stand out.

Heard about a good promotion to inspect/perform maintenance on my air conditioning unit. Spoke with a rep named Alicia. She was very professional and knowledgeable and managed to schedule someone to come out quickly. This company has quality employees working for them.

I would give it 10 stars if I could! Many thanks to Jon and Alan for making this whole project not only simple for me but FUN to DO!! From the initial financial analysis through design they looked at all options and opportunities to make sure all the numbers worked out in my favor. Then Brian managed the final designs, install and worked with the city to cover all bases. All went 100% smooth and I am really happy with the performance of the system. I would highly recommend anyone with to contact Universal Solar Direct and at least run through the numbers to see how fast a system can pay for itself.

My first experience with this company was very good. Then I called them back for another issue. Felt the assessment was very incomplete, was charged $79 for the visit and never received an estimate! When I called, she said the techs phone wasn’t working to send the estimate? They cashed my check anyway- not happy!