Best Tile Cleaning in Phoenix AZ

Cesar B was great to work with. Quality workmanship, on time and always polite and respectful.

They came out the same day I caught my water leak, assessed the damage, tore down the parts that were beyond repair and dried what was able to be save. Super friendly and knowledgeable staff. They definitely made a stressful situation much easier to handle.

Austin and Hayden meet with me frequently to make sure our needs are being met. Pricing is fair, and they make sure there work is quality. Always responsive to our needs. Just learned they offer many more services than what we were already using them for. Looking forward to trying there other services out in the future.

Would give these guys a negative star if I could!
Had a collapse of the drainage pipes under the house requiring their replacement. The house is unlivable since the kitchen and bathrooms were torn out to replace the pipes, so it is obvious urgent for work to start as soon as possible. This company was recommended by my insurance company, and had good reviews and said they could start within a week, so I asked for an estimate. They took their time even coming out to look, almost a week. A guy named Joe came out, and I said they’d get me an estimate in a couple of days, but since then I have received nothing but excuses. Around 2 weeks later the office called and said the estimate was ready and asked if they should they send it to me or the insurance company. I told them to send it to me, since I’m the one hiring, and I received nothing. I contacted Joe, and they said he sent it to the insurance company for further review, and refused to even send me a copy. Weeks have passed and my house remains unlivable, and I have still not even received an estimate. Since I have, unfortunately, gone thru this before, I know this isn’t normal. It appears to be a delaying tactic, because they weren’t really available to start work when they said, and rather than tell me, just keep making up pretexts.
I can’t say how their work is since I can’t get them to even give me an estimate! Given other positive reviews, the problem is possibly the representative, Joe, who was assigned to me. Regardless, rather than wait endlessly for these guys to get their act together, I have gone ahead and hired another company because we are tired of staying in a hotel and want our house back!

We paid 50% for ceiling repair in June it is now October and we can’t even get them to call us back. They were supposed to do repairs 4 1/2 months ago. They still have our money. Terrible business practices!!

We always find DRR to have our best interests at heart, whether it is working with the insurance company or simply responding to our specific needs.

Has nothing to do with their services but I've seen their company car went fast by a school bus as kids were getting into the bus. Do you know the definition of a stop sign coming out of the bus side? News of children dying because of impatient drivers as yourself? I do not care if your boss is on your behind 5m is better than 5 to life.

Our townhouse had extensive water damage from the ceiling, through the walls and floors due to an intensive monsoon in July 2020. Our insurance company was unresponsive, so we directly engaged Dan and Concept Restoration to remove damaged drywall, ceilings and insulation. They also brought in fans to dry out the house and prevent mold. We truly appreciated their professionalism and rapid response to our emergency. In addition to the hard work, Dan provided very useful advice for dealing with our insurance company and HOA. They provided many photos that helped document the water damage and their remediation work. We highly recommend Dan and Concept Restoration.

Very wonderful people .very helpful and caring . Did amazing work

Excellent work, very professional. Glen did a great job. Will definitely use them again. I accidentally gave a one star on my first rating attempt but I got a excellent job.

You guys are tremendous and can't thank you enough for your quick response and services. DYW saved my commercial kitchen from a flood disaster.

They cleaned dining room chairs.

My dog ripped up the carpet by the edge of my bedroom door. Robert was able to come and repair it so you can't even tell. He was very efficient and friendly! I would highly recommend this company to friends!

Amazing customer service. Very responsive and on time. The technician was very patient and explained every step of the way.

I work for Servpro and wouldn't recommend any other team to help your business!

Awesome and friendly staff. Brad is the bomb

He came to paint my door and entrance to my attic. He did an A+ job. It all same out better than I expected.

Extremely unsatisfied with the quality of work and service from my recent master bath mess. They were so quick to rip everything out an start nickel an diming everything. They left a mess after every stage of the project. Poor communication through the entire process. We had to call them every time. I missed work as they'd call an say we're on our way no scheduling in advance. I wanted my project done an I will ensure to never choose DriRite-CMG3 for any housing needs again.

Luis is very knowledge and always so helpful. Anything you need they can help and walk you through the process. They are quick to resolve any matters. Highly recommend them.