Best A C Problems in Phoenix AZ

Our company ALWAYS calls Mariah Power with Doan Restoration and she is so responsive and gets us the information that we need right away. We are always very pleased to have worked with her and the Doan Team.

Awesome job! Than you!

The upstairs condo flooded out my master bath. I called DRS and they arrived immediately. They provided the clean up, brought in huge dryers and tapped off the room with an added zipper for me to get to my clothes. They then sent in a mold inspector. They have been wonderful, efficient, professional, prompt and patient. I appreciate all their help and would highly recommend to anyone needing their services.

Another company wanted to charge for a whole bath remodel job, and when I contacted Tom and his crew, it turned out to very a very minimal job. Great job done and what's more I saved all the big bucks. Just goes to show how some guys try to hard sell seniors with unnecessary work. Definitely call these guys later this year to clean and treat duct work. Service and crew terrific.

Mason was awesome and speedy! Made it look easy, thanks so much!

We were about to have over 50 guests show up for a graduation party for our children when my wife discovered a leak in our garage- OH NO!!!! I had a friend refer R2 Fire and Water. From the moment I called Justin, I knew I was in the right hands. He arrived almost immediately and put my wife and at ease. The process was seamless with all their knowledge and skill set. We were able to continue our party and they took care of the water and mess. What a true team! Justin, Joe, Joey, and Shelby were all top notch professionals who helped us fix and remediate our garage back to better than it was before. THANK YOU ALL!! I would refer this team to anyone.

On 11.28.20, a water leak in my spare bathroom caused significant damage to the dry wall and kitchen & bathroom cabinets. The 1st restoration company provided the mitigating services. I chose to hire a family business for the rebuilt and went with Cinnabar. That was the worst decision I ever made in regards to home repair. Not only was the coordination of jobs a disaster but the work was shoddy and unacceptable. The job took almost 2 months to complete. I had to repaint the bathroom walls due to blotches on the wall (they did reimburse me for that). By 1.9.21 many things that Cinnabar did started falling apart. Some of my shelves under my kitchen cabinets fell, a few drawers in the bathroom and kitchen also fell, one kitchen cabinet was not secured and was sliding around, the toe board fell off, the caulking around the bathroom vanity began to crack. They came back & “fixed” the shoddy work. However, by 2.14.21 another drawer fell off. I finally contacted Mark the owner & advised him I would be filing complaints as a result of the horrible work conducted by his company. He asked that I give him the opportunity to make it right. He showed up & fixed the drawer and the sliding shelve. On 4.2.21, the sliding shelve that he fixed came off the track again and fell off, preventing me from even closing the cabinet doors. I contacted Mark but he was not available to come & fix his own shoddy work. He expected me to wait 5 days to get it fixed. Now I have to hire someone else to get it done. It seems they used the old brackets to put things back together. I have no doubt that my insurance paid for new hardware. They also charged my insurance for packing up and resetting the items taken out from the kitchen cabinets. The packing was done by the 1st restoration company . Cinnabar never pack one single item but they billed my insurance for it.

In 2 months, there was approximately 22 people in & out of my home as Covid raged on. As a widowed senior with underlying medical conditions, I was terrified, but the work needed to get done. I have often wondered if my late husband had been around, if the end result (of the work) would have been different.

Complaints are currently being filed with AZ ROC, Consumer Affairs (Attorney Generals office) and the BBB. Save yourself a lot stress, frustration and money and don’t hire this terrible company.

*I also had the bathroom remodeled at the same time.

These guys did a great job for us. They came to our home on time and ready to work. Friendly, respectful, and great to work with. They corrected the damage super fast. Im thankful to have done business with them!

JP did great, Mike was great too. Kept me informed about the progress and what to expect. Would recommend to everyone

I called three weeks ago after a storm and burst pipes. It took me three weeks just to get on the schedule. Called on the day the appointment was supposed to take place and turns out they told me the wrong date and scheduled it for a day I won't be home (due to family emergency) and now they want to reschedule for who knows when.

I'm sure everything is dry now that they have waited so long, and probably really moldy too. If you are looking for prompt, professional, or organized service, this isn't it. I told them I have to contact my insurance company to see if we can do something else because working with this company had been a complete fail.