Best A C Problems in Phoenix AZ

Updated review - 2 weeks later - Downgraded from 5 stars.

Our experience with this company was mostly good, but in the end a substandard topcoat sealant really hurt Renco's review with us, because it is the component that determines whether the roof will last a long time or oxidize within a few short years and need early replacement.

Some good points: Renco's bid was neither the lowest nor the highest of the 5 companies and 4 different types of roofing materials we considered. However, they were the ONLY contractor willing to take the old roof off before putting the new roof on. In fact, the salesman said that's the only way Renco is willing to do flat roofs, by tearing off the old roof first. And because we had a 20-year-old torch-down roof that was leaking in several spots, this was the only thing that made sense to me. Why would all these other companies want to install a roof that costs $10-15k or more right on top of an old, leaky roof that has blisters and buckles from 20 years of Arizona heat?

Workmanship was good, but not excellent. The Ripout crew was excellent. The Foam crew was amazing. The Topcoat, as previously stated, was terrible. At first I thought it might have been the topcoat crew that was to blame, but then I realized Renco's standard application process simply does not use enough topcoat material. I've asked the salesman, the foam crew and the topcoat crew how much sprayed-on elastomeric it takes to achieve the industry standard (~15 mils thickness) on a rough surface like polyurethane foam. Nobody knew the answer.

I can tell you from experience that Renco has a standard topcoat application rate that does not account for very rough areas, extra porous areas, and other hard-to-fill areas. And besides, various tradesmen I've spoken with say elastomeric should be rolled on for best results, not sprayed. So... while I was re-painting the parapet wall caps after roof installation, I also had to buy an extra 5 gallons of high quality elastomeric and re-seal several areas where the elastomeric topcoat was so inadequate that foam roofing material was still showing through after Renco had supposedly put down 3 coats (yeah, the topcoat crew came back out a second time, and it still wasn't right after 3 coats).

Renco may warranty the roof for 5 years, but I've been told by many reliable tradespeople that if you take care of these polyurethane roofs correctly, they should last practically forever. We didn't pay $12,700 to have the roof last only 5 or 10 years due to a substandard topcoat which would cause early oxidation and subsequent failure. So... I have and will continue to do everything in my power to make sure this roof lasts a good long time. And I'm sure it will last a long time, as long as I am the one doing the re-coating that is required every 3-5 years.

I'm glad we went with Renco for a number of reasons, but buyer beware. Inspect their work and don't accept the job until it is done absolutely right. If your topcoat looks uneven, get some good elastomeric and re-coat it yourself with a high-nap roller. Protect your investment.

Reviews are written for very good service or very poor service, this is for poor service.
We had a new roof put in , by Kyko, in FebMarch of 2019. After the first good rainfall, we had a major leak that flooded the kitchen. After several phone calls and several visits by employees, they mistake was discovered.
Now some 7 months later, after a good rainfall, we have a catastrophic leak, in the same place as the last one. We are about to lose an entire kitchen. This would include stove top, oven, MW all the cabinets and an entire wall of drywall (30x20 ft).
A mistake of this size should NEVER of happened, we now are in limbo waiting for a KYKO employee to show up.
I thought we picked a good company, that would get the job done right the first time. I was wrong.
Now after 2 leaks and 2 times at fixing this problem, what are we to post??
I can not advise any person to use this company!!
Yes, there is still an opportunity for this issue to be fixed for good but I lack the trust in getting it done

This was a Fantastic experience from start to finish. We had several roofing companies come out to give us estimates and tried to talk us into their more expensive products and time frames were 9-12 weeks. We got in touch with Castiler Roofing and spoke with Alex who pulled satellite as we were on the phone and was able to look at our patio roof and give me a real time quote on the phone. He let me know they could have this done in one day and that it would be a week out and he would call me. He followed up with pictures of a similar home/job they did and called me the day he said he would to tell me that his guys would be out the next day. Yonathan and his crew showed up, got their materials, and got everything done. They were unbelievably professional and explained what they were doing, made recommendations for what really needed to be done and worked the entire day getting everything done. It was a GREAT job, exactly what we needed, and the guys cleaned everything before they left. Alex and Yonathan were both very knowledgeable, professional, and did exactly what they said they were going to do. They really listened to what I was asking them for and delivered. The next day after working with Alex was amazing getting our roof inspection report and invoices. I would recommend this company hands down and plan on working with them in the future.

If this is a sign of things to come, I'll be back! And recommend as well. Capstone employee was on time...courteous..honest...and fixed a tile that had lifted for free. All within 15-20 minutes. Good job!

Oswin and his team are amazing. Great communication and excellent service. I definitely will recommend their service!

After coming to our home in Buckeye to give an estimate, when my husband told Alan that we were not going to proceed he got belligerent saying as he walked to his truck: “that’s why I don’t like coming out to Buckeye”

Great customer service, high quality work and product. Couldn't be happier. My own personal contractor, who I trust, referred me and I'm so pleased he did.

(Translated by Google) Eric iso a satisfactory job and very clean

(Original)
Eric iso un trabajo satisfatorio y muy limpio

Just completed finalization on the entire replacement of our 24 year old tile roof.
Very pleased with their service and quality of work: from the beginning contract bid process by their Project Mgr Charlie Ethington , to the concluding inspection required work from Supt Luis Batres.
Everything was done as scheduled, resulting in a great appearing new roof.
The pricing was competitive among other estimates received.

For the COVID-19, concerns, was able to keep a safe social distance, particularly since the work was done outside.

Would highly recommend America Roofing for anyone considering roof replacement or repairing attention.

One of my goto roofers when my Real Estate clients ask for a roofing company referral or home inspection repair. Always dependable

Shoddy work! 2019 paid them to fix roof leakage, 3 years later and leaking in the exact same spots again. The crew cracked tiles and didn't say anything, very shady! I happened to be on my roof and had to call them out on there poor quality. I am out of my warranty and now they want 24k for a whole new roof! Total sham, I will be giving 24k to a more professional company. I am convinced the 5 star review they previously held was all family or friends and this is NOT a 5 Star company . Do yourself a favor and seek a different roofer. Daryl the owner needs to develop his customer service skills, it is my pleasure to bust up this bogus 5 star rating and bring this companies true services to light.

The combination of ALLROOFS and GAF can't be beat. As a Master Elite Roofer ALLROOFS applied the highest standards to my GoldenPledge Roof; no detail was overlooked and I had the additional benefit of having the manufacturer (GAF) warrant my roof. GAF even came out and inspected the roof themselves. I feel confident the roof will be around longer after I am gone.