Best Tile Floor in Phoenix AZ

I have worked with AZ Fire & Water for the last few years. They have always been professional and communication is extremely helpful in helping decide how to move forward after something bad has happened!

Highly recommend Cory and his team.

Great team very professional would definitely recommend to anyone who needed..

Would give these guys a negative star if I could!
Had a collapse of the drainage pipes under the house requiring their replacement. The house is unlivable since the kitchen and bathrooms were torn out to replace the pipes, so it is obvious urgent for work to start as soon as possible. This company was recommended by my insurance company, and had good reviews and said they could start within a week, so I asked for an estimate. They took their time even coming out to look, almost a week. A guy named Joe came out, and I said they’d get me an estimate in a couple of days, but since then I have received nothing but excuses. Around 2 weeks later the office called and said the estimate was ready and asked if they should they send it to me or the insurance company. I told them to send it to me, since I’m the one hiring, and I received nothing. I contacted Joe, and they said he sent it to the insurance company for further review, and refused to even send me a copy. Weeks have passed and my house remains unlivable, and I have still not even received an estimate. Since I have, unfortunately, gone thru this before, I know this isn’t normal. It appears to be a delaying tactic, because they weren’t really available to start work when they said, and rather than tell me, just keep making up pretexts.
I can’t say how their work is since I can’t get them to even give me an estimate! Given other positive reviews, the problem is possibly the representative, Joe, who was assigned to me. Regardless, rather than wait endlessly for these guys to get their act together, I have gone ahead and hired another company because we are tired of staying in a hotel and want our house back!

If you're in need of a restoration expert team, look no further! These guys are simply the best. They were prompt, and courteous, and worked tirelessly to ensure our satisfaction. They went above and beyond, and we are truly grateful for their excellent service.

The employees did an EXCELLENT job! They dismantled a large portion of a wall that had an abundance of water within it, dried it all out, conducted a mold inspection, and after the issue was corrected, put everything back like the day they arrived. I HIGHLY recommend Disaster Recovery Restoration for any water issues.

I had severe damage from winter storm Uri, and was out of town when the damage happened to my home. I arrived late at night to find a disaster zone in my house. I filed my insurance claim and they contracted Go To Services to do my mitigation work.

Jason and his team were prompt and professional at every step of their work for me. They looked for every possible issue and hired very trustworthy laborers to do the demolition work on my home. I just wish they were a local company so that they would have their entire team available to complete my job from start to finish.

All I can say is they are a quality team, and God bless them for coming all the way from Arizona to help us here in Houston. I don't know how long we will keep them here, but I and others have been sharing their business cards with our neighbors and hope their families will forgive us Houstonians for keeping them here a little longer. We need you and we appreciate you!

Dan has been such a pleasure to work with! When the other aspects of this project have been met with a total lack of communication, he has been responsive, thorough and incredibly polite even when I was probably a little kooky from the stress of being out of my house. He should be promoted.

We have had the honor to work with Zona Restoration. What a great experience. Our hot water heater broke and caused damage to our garage and guest bedroom. Zona came out immediately and took care of everything From start to finish. They were professional, and on time, kept us a breast of everything that was going on. They made sure to let us know not to worry about anything. Zack the field tech took care of getting our house back to normal. What an experience to work with such a professional young man. Would definitely recommend Zona.

Very professional, answered all my questions. Asked for my opinions. Was timely.work is above average. Bryan was an excellent choice for the job! Couldnt be happier!

Lied to by this so-called restoration company. Suppose to repair kitchen, bathroom & garage. Abandoned and collected money from my insurance company for incomplete and messy job. My calls to General Manager, Paul were never returned. Had to take off work on 3 occasions for nothing. These people owe me money for lost wages and valuable time lost. They have no respect for customers time. I only wish I read some of these other reviews 1st. Shame on me. Beware. I suggest using reputable and established companions like ServoPro.

Extremely happy with service. Richard was here on time and was very professional. He explained the entire process to us. Would highly recommend.

We are very happy with the carpet repair and cleaning. Robert and Brandon were extremely professional and did a fantastic job.
We. highly recommend their services.

Mike is very professional. He knows how to work with your insurance. You’ll be in good hands with him. Highly recommended.

I work for Servpro and wouldn't recommend any other team to help your business!

Looking for residential or commercial work to be done? Look no further! Bethom Contracting is worth it!

The preferred insurance vendor wasn’t a match, so I sought out dozens of contractors, interviewing each one, digging in deeper as I had an entire home water loss and extensive work to be completed.

Jodi was the first voice of Bethom and was excellent. Their project manager/superintendent CJ Castro was on site within hours, professional, detailed, and assured me his estimate would be inclusive of all damages. I requested referrals to review Bethom’s prior work, and Jodi eagerly provided. I called EVERY SINGLE referral, sometimes multiple times to make a determination, asking several questions. All referrals had valuable input and realistically provided areas of opportunity for Bethom. Each referral spoke highly of Bethom and if they had to do it again, stated they would hire Bethom again, and many have used Bethom for additional projects.

My home is 65-70% complete and I’m ecstatic to see the final touches. For now, hands down I’d recommend Bethom for residential and commercial. Their project manager works hard and goes to bat for his clientele. CJ is knowledgeable, responsive, transparent, and involved in the process. He keeps you in the loop as often as you prefer. Any delays were outside Bethom’s control.

Current rating 4.7 star and on their way to a 5 star. Give Bethom a call and make sure to snag CJ as he is the best!

Todd came out this morning and patched up a hole for me. Very friendly and on time! Great service would recommend and call again. ?

Very professional. They take pride in the workmanship and is the most reliable company I work with! I highly recommend CTC!

Called in to smooth out the confusion of the subject house and when was the carpet repair man going to be doing the work and who and when was the credit card going to be charged for payment, and where was the receipt going to be sent and to which email........and thank goodness I got a wonderful person - Kris - who sensed my frustration and proceeded to answer every question I had and made me very happy when I thanked her and said goodby.