Best Pipes And Drains in Fresno CA

A+ for Tom, hope all of your team is at least half as cool as Tom!

I was assigned this company through my home warranty service for a broken water heater. My issue was very poor customer service after a scheduling error btwn the warranty company and them. When I was unhappy with having to wait longer for things that weren't my fault, I was basically told that if I needed a replacement, they wouldn't schedule it until later if they got service calls after mine AFTER... Sounds like they try to pack in the clients, overbook, to cash out rather than take good care of the ones they already have. Nancy, one of the owners apparently, was so rude, argumentative, and defensive on the phone, I did not even get to the point of having a technician come to my home. I canceled, with a broken water heater. What I saw as a simple scheduling mistake that could be fixed got turned into Nancy saying So your calling me a liar, me thinking there was a conspiricy against me (Nancy's words not mine) and me not understanding the .process. I was also told this has never happened before unaccountability much?. It was insulting and while I might not understand the process, I do understand customer service and business and this was not a good example of either. After reading these reviews and the companies responses to the poor ones, I am obviously not inaccurate in my opinion that she was unprofessional and argumentative and I am happy I did not use them...maybe I'll get a rude, argumentative response to this review, or maybe (hopefully) instead of being defensive with customers online, they'll spend that time taking care of future customers properly :)

BEST Plumbing Experience I've Ever Had! Prompt, friendly, thorough, professional and best of all, inexpensive.
Wow, THANK-YOU.

They were very quick to be able to provide service the same day, professional, and friendly. Would definitely recommend

Great job reasonably price

Nice and friendly guy. Came on time and was very communicative. Will use service again when needed in the future. Recommended.

This Plumbing service is Fantastic! My dad was in need of a plumber immediately. Within an hour a technician was at his home and in less than 15 minutes the issue was solved. As if that wasn't enough, I mentioned a discount I had acquired which was immediately taken off our bill. I highly recommend this service. Fast, Friendly and Efficient.

I am glad I hired this company, they performed the job as promised in just two and a half days. Zakk and john were friendly ,showed up to start job on time and explained the process of the repair. They were also vigilant in cleaning up the work areas as needed. Travis checked their work when finished I would strongly recommend this company for your plumbing needs.