Best New Installation in Fort Worth TX

Curtis was very professional, courteous and on time. He took the time to answer my questions and explained the warranty terms as well as the recommended steps that I would need to take in the future. The installation is good and I am very happy with his work. This is the second installation Benjamin Franklin has done for me, the first being in 2007. Never had an issue. I would recommend Benjamin Franklin and Curtis to anyone requesting my advice on a plumbing company. I had a slight smell of gas and Joe Azcona immediately came out and assured me there was no danger of fire or explosion. He promptly fixed the problem. Joe was also extremely helpful professional and courteous and promptly arrived when I needed assurance. I am convinced from all of my experiences with Benjamin Franklin Plumbing technicians, as well telephone staff, that there is no better company to service my plumbing needs.

Everyone did a great job. Terry was able to keep my tenant happy by running a snake and clearing the mainline. He kept in touch with me to let me know what was going on, and offered services to help me from having the problem again. Monica was great to talk to you and very helpful, she actually called me back after initially not finding a time available for today and she got me all set up. I had Terry Working on the job within an hour I think, job well done everyone

Our tech, Josh, did a great job explaining everything and helped us save money by not adding an unnecessary expansion tank to our system. Pricing was very reasonable and the install of the water heater was thorough but also quick. Highly recommend!

DO NOT USE This company. You WILL BE taken advantage of and severely over charged. I used this company not only at work once but for my home and was taken advantage of twice.First of all I'm not working much but the day I had to be in the office is the day they were gonna come out and I let it known I wanted to be home so I could see and hear the diagnosis and get an estimate because during this covid-19 situation finances are a huge concern. I told them any time after 1pm was a good time and I would be home.Sure enough no one listened and I get a call while I'm at work that they are on the way so I panic and start calling fiends:family to come over. Very inconvenient. My issues was a clogged toilet and I didn't have a snake at home, also a small leak behind the seal in the back. The guy wasn't there long bases off what my friend told me wh I had called to go to my house, also I WAS NEVER called to hear what was wrong and if I wanted them to replace the cause of the issues instead the work was just done and the gentleman left. No call no nothing no invoice left. So then I get a call today that the work was $425, are you freaking kidding me!? For what...oh to unclog the toilet and replace the. Flange. I know what the part of the pipe does and how much it costs I had it repaired multiple times through out my old house. Clearly they took advantage of me because I have had worse issues and never paid over $275. It's sad that when I talked to the gentleman and the owner about this situation and that I didn't appreciate the fact that no one listened nor kept me in the loop about the issues and what the financial part looked like and just did it and expected me to pay was ridiculous. The worker said oh well once we get in there we just do it and the customers pay.um no sir that's not the way things work and that is a sorry excuse. I called the owner then and what a disappointment that was, he was NOTany better and his lack of professionalism about the entire situation was absurd. The policy according to him is what the previous worker said they Just get in there and do the work and expect the bill paid without communicating financial aspects of things. I never received any voice or written receipt of what they did nor did I sign anything. They are out of their minds if they think they will continue to get away with this kind of service and treatment to their customers. Save your money people DO NOT CALL JOYNER you're better off calling roto rooter or some other plumbing service!

Great folks here. This was the second time I’ve had them come out for two different issues. Mr Bubba made it clear what was going on in my drain and really helped me come up with a game plan on how to fix the problem. Thank you!!

Excellent

Well of course Im going to give them 5 stars. They are the best forget the rest!

NCT has great service! Highly recommended!

Just wanted to take the time out of my day and say that lone star watter service is awsome . The tec they sent out Nicolas is an amazing person . Very friendly and knows his job very well . I was stressing preying that this issue could be resolved. Thanks to nick he has us up and running in no time . Thank you so much will defanantlly use them again . God bless

Excellent service and extremely nice. From the receptionist/scheduler to my plumber, tremendous service. I will never use another company again!

Very professional & knowledgeable

They charge $50 just to come out and give an estament!!

Awesome service!! Fast and excellent communication. They speak spanish too! I will recommend to all my friends and family.

Kathlyn at HEB Plumbing gave us a bid on Wednesday and came out and replaced our aging water heater the following Tuesday. Her and her team are very professional and always follow through with what they say they are going to do, with no excuses. I recommend them without reservation.

We use TALT for all of our properties. Always quick to respond and great work.

The are very reliable and Cliff really knows his stuff!

Can’t speak to the quality of their service but their driver nearly took my truck out switching lanes and not paying attention

I have only good things to say about Wilson Home Services. I have been using them for 3 years. Jonathan did a good job with all three plumbing issues in the last 3 years. Adam was very detailed with my water heater installation and fixing of a water leak next to the water heater. Recently Morgan did a wonderful job with fixing my A/C unit. You guys do hire good people. Best of all, you guys are very responsive when I needed you.

Great response time! Very professional and saw the job through. Didn't leave and come back 5 times like others. Will use Woodie Woods from now on. HIGHLY RECOMMEND. Hard to find good, honest, dependable companies these days......I found it!!!