Best Geothermal Heat Pump in Fort Wayne IN

Very professional. Excellent work ethic.

The service manager Kurt was great to work with and puts customer service first.

I can't speak highly enough of my experience with this company. My water heater suddenly cracked. I had been preparing for a whole system replacement so I found myself suddenly having to push those plans from before they go out to now. I called 4 or 5 other companies (included the company I usually do business with for maintenance) and the soonest anyone could come out to give me a quote was 2 weeks later. Then John called. He came over immediately and informed me his team could have the project completed the following day and before the holiday weekend. Fantastic! At that point, we did business simply because they were the only ones that could accommodate my emergency, but why I will keep coming back, is because of the service that followed. I even got lucky and the A/C unit I ordered was not in stock. Per their service agreement with the supplier I was upgraded 2 tiers to the next available unit at no additional cost. Not saying this will always be the case, or it will happen for you, but for me, it was the cherry on top. They clearly work as a team, and for the first time since forever, I was able to deal directly with a partner in the business, and I had no reason to question their expertise or honesty. My furnace, a/c, and water heater were all replaced in June (3 months ago) and my family and I have spent our most comfortable Summer yet in this home. Thank you John, Josh, Shawn, and team for making my priority their priority.

We had Poormans replace our AC condensers and they did a phenomenal job and were extremely responsive. The same day we called they had someone out to inspect our system and within a week we were back up and running. 100% recommend Poormans to anyone requiring a timely, quality repair/replacement on their heating or AC.

Mark came to repair a problem accidentally caused by a city worker. He was prompt, efficient and took the time to point out and explain some other issues he noticed that needed attention. I will most definitely have him back. What a great asset he is to Hattersley!

My boyfriend called Summer’s because we have some pipes leaking and unattached beneath our kitchen sink. Our sink is currently unusable during this time. Summer’s told him they could come out that evening, or would call in the morning to schedule something for the following day. We said to do the following day, since I was busy teaching at our home that evening. The following morning, they call, but the woman on the phone told my boyfriend they couldn’t get someone out there until April 17th! That’s a whole week and a half with a virtually unusable kitchen! He said absolutely not, that’s not what they spoke about on the phone the night before. The woman on the phone says they can come out that evening, but it’ll be after hours so they’re going to charge us more. Ridiculous. We’re using Korte, because they can be there on Monday. This is not a wait 1-2 weeks situation for a fix, and if we were guaranteed something on the phone the night before, that should have been honored. Extremely unprofessional.

I was referred to Korte to have camera images of a possible collapsed drain line. Technician Neil Knous was dispatched to my location. After observing the site and assessing the problems we were experiencing Neil suggested we first try to use a drain cleaning machine before assuming we had a collapsed drain line under the basement floor.The machine unclogged the drain and no collapsed drain line was found.The work site was very unpleasant and the weather was hot and humid. Throughout the tasks of providing service Neil was very through, polite, professional and allowed me to share in some professional humor as I was a pipefitter at one time in my working years.I appreciate Neil's professionalism and would recommend his service due to his willingness to suggest solutions for a problem and his attention to detail to ensure a positive result to my problem.

They started right away and everyone was really good!