Best Free Plumbing in Fort Wayne IN

The technicians are very friendly and professional!!

Appreciated parts being available! Thank you for you quick efficient service!

I had a positive test for mold in my house in early May 2018, an obvious water stain on my kitchen ceiling, and the word of John at Roto-Rooter, who stated he would send me an estimate for the work the same night, May 23, 2018. I have yet to receive said estimate, and it’s June 4, 2018. My Dad and I have called the office multiple times, and the secretary only ever says she doesn’t have the estimate, which is less than helpful.I’m disabled from several severe chronic illnesses including CIRS (toxic mold), diagnosed in 2016 from exposure in my 20s. I’m living in a hotel and moving to a short term apartment very soon, because I can’t, by doctor’s orders, enter my own house. It was making me more sick than I was. I would be more forgiving if they just told me they couldn’t do the job, but they never did so. They obviously don’t care about disabled and sick people enough to return a phone call. What an absolute shameful commentary this reflects on this business.

Ryan 450 and Michael P587 were so very nice and kind and explained all and answered my questions at the end. Great servicemen.

Excellent response to our toilet problems. Fit the appointment into a busy week schedule. They discovered damaged floor tiles and flange. Updated three toilet valve systems, fixed the damaged base all
in about 2 hours. Complete professionals!

It takes a lot for me to write a bad review. Absolutely do NOT use this company. I had some work done through my warranty company back in January 2019. They never submitted the claim but took the $100 deductible I paid. I have been fighting with my warranty company to cover the repair cost of the two holes in my ceiling from the plumbing fix because Jason from Simply Water Heaters never sent in the Service Report. I have called them several times a week and spoke with Erica who says they sent it but then clarified they actually only sent in the dimensions of the holes they cut open. Jason keeps saying he will call me but never does, they won't give ME a copy of the service report, and no one can give me a better break down of the bill because I'm now totally skeptical and wondering if they over charged me and walked away from submitting it to the warranty company.

I am SO sick of calling and begging someone to help me here, all I'm asking is for some information and no one can be bothered.
Find somewhere more trustworthy.