Best Water Leak Problem in Durham NC

David did an awesome job with our emergency plumbing problem! He came out quickly, worked to solve a tough problem that kept throwing him curveballs and get us back up and running within a few hours. Would definitely recommend and use again!

They were super 🙂. Let us make an appointment. They cared more about us than trying to make a buck. Will use from now on
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Billy did a great job fixing up our leaking toilet tanks. Poor guy got held up at another job, but gave us a call to warn us he'd be late and still managed to get the job done today regardless of how late he had to work. 10/10 would call again

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

The technician did not follow our instructions as to what we needed done. They told us they didn't do the drain type we were using and would connect to it later. When we installed the drain, a pipe needed to be cut. When they came to reinstall the pipe, they said didn't have the part needed and left with no communication with us. It was early enough in the day that they could've gotten the part. Now they are walking away or pushing us out two weeks when the inspector is scheduled next week. There are other alternatives in the area, use them.

Update:

While the update certainly reads well from a marketing perspective, the bottom line is that this company took a full price check and delivered part time results. On top of this their inability to communicate with their customer correctly and be fully prepared for their work, would have pushed us back more if not for other options we have found. And unlike the insinuation in the owners update, their was nothing that was requested that wouldn't meet code, simply a company full of themselves and falling well short of expectations. Look elsewhere ladies and gentlemen there are many other options that will finish the work without delay or communication breakdowns.

Had to get my main line replaced and looked everywhere for estimates and options and Mr Lane was the best option by far. It was a pleasure to deal with him, his crew was on time and very professional, he had a reasonable price and was understanding and open to work with me on the best payment options. Definitely would recommend and will work with them again.

Do yourself a favor and hire these guys!!

I cannot recommend this company enough! They are fast, reliable, knowledge and friendly and will save you thousands of dollars. First, they came out at 10pm on a long/holiday weekend because we had a sewage backup and it was leaking out of the ceiling. It was a nightmare for us and they stayed until 2am until the issue was stopped and provided us next steps to ensure it doesn’t happen again.

They also helped us with a leaky sink while we were under contract for a house. It was a time sensitive issue and they came quickly, resolved it and also gave us a couple of recommendations of other issues to fix, which would prevent any future damage.

I would definitely recommend Axis Plumbing and will call on them again for future work. Joe and his team did an outstanding job for me with some bathroom remodel work. Honest, fair and completed the work in timely fashion.

These guys are 5 star.. Great to work with and prompt... Excellent company to come in and help with all your plumbing needs!!!

Brandon did an excellent job!
He was very prompt to call within a few minutes of my request being sent at 9:30 PM. He is very knowledgeable and communicates well. He was able to get things resolved for me within an hour of arrival and even found the clean out that the utility company could not!

He will certainly be on my call list for future work to come.

We are so appreciative of the work that Justin at Out the Door Plumbing did to quickly diagnose and replace our hot water heater system. The entire staff was responsive, professional and the service was prompt. We highly recommend this company.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

The young man that came was very very knowledgeable and very very professional. Performed his work quickly, I will definitely use them again if needed

I had a plumbing Issue I called two plumbing companies and they never fix the problem. So I called Devlins plumbing company they sent out a plumbing named Billy Who fixed the problem and gave me a very very fair price. I recommend Devlins very Strongly . Dawn

I have used Legacy several times at my home. Each time I met honest, friendly, and professional individuals! I appreciate a job well done more than I do cheap. Not once have they tried to sell me something, instead they provide me the facts so I can make an informed decision. How refreshing! Thanks Willie! It was a pleasure to meet you today!

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.