Best Tankless Water in Durham NC

These guys are excellent. I have had them replace a faucet and a garbage disposal. They also replaced my water heater. They are prompt and their techs are great!
I would recommend them to anyone in need of a routine or emergency repair.

Great experience. The techs were very professional, courteous and friendly. Great work. Will use this company again!😊

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Very professional wearing a mask. The response time to an after hours emergency was phenomenal. The knowledge and service was so much better than plumbers used in the past. They will be my first and only choice for plumbing needs going forward.

Great crew that replumbed my inlaws whole house. Went very well and no surprises, Dan and Andrew took the time to dial in the details prior to getting started. Definitely appreciate the whole crew that made it happen. Thanks guys!

I called early this morning during inclement weather. We had snow last night so the roads were covered. The hot water heater at my rental property had a bad leak. Mr. Lane was very courteous and had a technician at the house in approximately 1 hour. Once the hot water heater is installed I will come back on to review how that process went.

Water heater installation went smooth and easy! Great Job!

Ethan is the man

I would definitely recommend Axis Plumbing and will call on them again for future work. Joe and his team did an outstanding job for me with some bathroom remodel work. Honest, fair and completed the work in timely fashion.

Our water heater went out yesterday and CJ came out last night to diagnose the issue. He was very professional and his quick responsiveness to fit us in the busy schedule, so we wouldn’t be out of water the whole weekend! We are so appreciative of his and Bar-D plumbing’s time! Thank you guys and thank you CJ for the hard work in the heat!

Excellent service. I called on Wednesday and Mr Smith came on Thursday. I could not be more pleased with the service I received. I will definitely get his help in the future. Very honest and courteous.

Came out that night to clean out my main line. He was very nice, professional and print. A plumber that cared.

Zach had great communication through the entire process of working with our busy schedule. He was professional and punctual and I'd recommend them!

I was very pleased. Our home is 10yo, and has had lots of work to be done. Out of ALL plumbers I have used, and called, these guys were the best. I will continue using them as a first choice. Great job guys you run your business very very well. I wish all trades ran their business like yours.

Rapid response - made getting a backflow preventer inspection and filing it extremely quick and easy - great doing business with them

Had a water pipe burst in an upstairs bathroom ( unfortunately during Hurricane Matthew) and despite the weather, Anthony from pipe tech got their fast and fixed the issue. They also don't charge extra for coming out on a weekend. Others I checked with do not.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.