Pipetechs Plumbing Technologies

Recently I had a water leak between the meter and house identified by the surprise large water bill. Company A couldn't come for 5 days but Pipetechs came out the next day as promised, Angelo and Wade diagnosed the leak location, and we worked through the best route to run a new line. They contacted the utility marking guys and began the job they day after utilities and cable locations were marked. On day 1 completed the installation and avoided touching the wife's fav plants. Day 2 they patched concrete driveway, refilled the trench, and put out new grass seed. Meanwhile, I watched another company take over a week to complete the same task for my neighbor.
The technicians kept me informed, worked efficiently, and did even more than promised. I am extremely happy with the finished project and the attention the Pipetechs team gave me. It was a turnkey job. They are at the top of my list if I need service in the future. Thank you

Angelo with Pipetechs was a Godsend. I contacted Pipetechs after reaching out to 2 other companies regarding a leak. Angelo arrived on time and was extremely knowledgeable about the various aspects of the potential leak. He took his time to explain things to me and made himself available to answer any follow up questions. Owning a home can be a lot especially when it comes to major repairs, however, Angelo helped me keep a calm head and assured me that things would be ok. I highly recommend using this company!

**PANIC**

We had our water line for the freezer ice maker burst spewing water all over the kitchen. City came out turned off the water and right behind them Harry Achille showed up.

Harry Achille came out super fast in the time of need. He did a great job, super knowledgeable, polite, professional, courteous, and helped us out in a super pinch! He even had to run and get some more parts and hustled back to finish up.

Harry is the type of person with top notch Professional Customer Service attributes that ALL service companies need. In an emergency situation like this, we all need calm, professional and a reassuring person to help us out. That guy tonight is Harry Achille!!

Harry deserves a RAISE!!!!!

I want to thank Dalen and his partner for providing excellent service and fixing my pipes. They were very professional and friendly. I highly recommend Pipetechs Plumbing Technologies. He even gave us free chemicals(grease breakers) and he gave us advice about what to prevent from getting into to the pipes and how often to use the chemicals. I 10/10 recommend.

Very pleased with this company. Tony quickly determined our problem and the fix was made. Tony was very professional, knowledgeable, clean and overall a credit to his company.

Wade came out and took care of a job for Coldwell Banker Advantage and was extremely thorough and got us back up and running in no time at all. Coldwell Banker Advantage loves Wade and also Angelo as well. They are who we prefer on all our plumbing needs.

We developed a pipe leak under our house after hours on Jan 2 (Quest pipe strikes again!) and had a flight the next morning. After calling multiple other plumbers, the earliest they could get there was 7:30am the next day. Dash (the name is not a misnomer) from Pipetechs arrived within the hour. He was polite, professional, informative, and fast. Problem fixed and our night saved. Thank you Dash.

Just wanted to let you know that the two gentlemen Andrew Noonan and John Keslar did a first class job repairing and installing my kitchen faucet, toilet and outside faucets and cleaning the drain in the bathroom sink. They arrived on time, organized and were very professional. All was done and left in good working order. They also cleaned up and removed all the old equipment. I would highly recommend Pipetechs.

Called Pipetech s for water heater problem they came out right away and fixed my issue. Would highly recommend this company to everyone.

Pipetechs Plumbing did a fantastic job. There team were friendly, excellent in service, and walked me through each detail of everything they were doing. They demonstrated tremendous professionalism in the work they did. From the little details of the job to the major part of the job, it was done with expertise. I would highly recommend using this company.

I had a Gas log fireplace that would not start. I ran through the manual’s steps multiple times and it wouldn’t start. Raji showed up and systematically assessed the issue. In an obscure way, he determined that my remote receiver just needed new batteries. The receiver still had power to show it got the signal but not enough power to turn on the motor that opens the gas flow.

Raji was great to work with and I would have him work for me again in the future. He did not wear a mask which kinda sucked cause we have really tried to keep our house COVID-safe, but, I did not ask him to put one on so I guess that is on me.

Pipetechs has an employee by the name of David who helped my mother as she was having a diabetic issue and lost consciousness Mr David seemed to know exactly what to do at the time and was basis hero to my mother afterwards we have now gained a friendship and pipetechs has a customer for life thank you again mr David

We had a water leak after a pipe broke while installing new washer. Most of the places did not have an opening for the same day. Dale was here within few hours and fixed the pipe. He also made sure that there is no leak after the water supply was turned on. He even installed our washer and again made sure there was no leak. It turned out there was a little leak and he fixed the leak. In all it took almost 2 hrs to fix the broken pipe and we are happy with the service.

Fast Response time and good Quality work

I want to thank Angelo and Wade for coming after hours to help with the plumbing issue. They came prepared and effectively communicated with us so that we were not left wondering about the progress.
I knew that Pipetechs has always been very thorough in the work they do. Both Wade and Angelo worked together well and anticipated our needs so that if the issue occurs again, how best to proceed. Thank you.

Dale and the folks at Pipetechs are the best! I’ve used them for commercial and residential, most recently at my house. I called and they had someone out the next day (it was not an emergency). Quickly assessed the problem in our kitchen and fixed it. Thank you we will be using Pipetechs for years to come!

These guys were amazing. Even the dispatcher on a Sunday afternoon was friendly. The plumber was fantastic, knowledgeable, friendly and very efficient. Highly recommend them

I've seen these company vans driving around all over the area. All the times I've witnessed, the driver was swerving in and out traffic, speeding, and riding people's bumpers. I'm of the mind that if you're driving a company vehicle, then you are representing the company and this company is poorly represented.

Very fast response and great service! John the tech who came to our house was friendly and informative! Will recommend to friends.

Great work by great people! Wouldn't choose anyone else.

I'm a member of the Plumbing Heating Cooling Contractors, PHCC of North Carolina. We had a training class that Was hosted & taught by Pipetechs Plumbing. It was much appreciated.

Wade is awesome. Not only is he great at what he does but his communication skills are great and he goes above and beyond to make sure customers are satisfied. Wade/Pipetechs is a preferred plumber. The company overall is great. I appreciate everything he and Pipetechs has done for our company.

Woke up to no hot water did an investigation and found water heater leaking into garage. Within 2 hours Steve and Rashid visited to fix and - few hours later I had hot water again. Quick and responsive. Professional install.

Unblocked our drain line in no time! Prompt, professional and competitive

Harry from Pipetechs did a wonderful job, they worked late in the night to resolve the issue
Thanks Pipetech for the amazing service. Really very helpful. A big shout ot to Harry. Thanks once again

Once again Pipetech plumbing to the rescue! The technicians were prompt, and called ahead to let me know they were on the way. They completed the work quickly and cleaned the area they were working in when they finished! I have always appreciated their honesty and attention to detail! Thank you Pipetech!

Plumbing when you need Plumbing done right

I had a polybutylene pipe in my front yard burst that needed replacing. Angelo, Wade, and Daymon were amazing! They put me at ease, were friendly with great attitudes, and extremely helpful in the process. They had to pull up two bushes to replace the pipe. They offered to put them back when they were done. I told them to not worry about it because we decided we were just going to pull them all out. They offered to pull the rest of them up for us which made my day along with getting water back!

This is my second experience with pipetechs the first experience was a good one as well. This time I had the pleasure of having both Angelo and Wade’s capable expertise on site at my home for a 200 foot water main line replacement. Very large job requiring digging of a trench and unearthing of a section of my driveway. They replaced with a quality PEX piping and even added the insulation to protect it for years to come from temp fluctuations. They filled me in on the the progress and any details I needed to know about when the water would be off, when I could drive on the drive again etc. and overall seemed to enjoy what they did which was the best part. The cleanup and revamping of my yard was a good send off as well. They will remain my go to guys for pipe issues into the future. Thanks again !

Have had both a gas leak and water main break repaired. Fast response. Polite. Reasonably priced

I had a tree root issue causing a backup and along come Harry and Joseph to the rescue! They were great and very knowledgeable, courteous, and professional. Harry looked at the issues and put a fix in place. Very reasonable costs to boot. I will continue to use Pipe Tech and ask for these guys! Great customer service!

Called them and they were out in two days. On time. Friendly and knowledgeable. It became clear that the problem was insurmountable. Came up with a couple of options to fix an impossible situation. They know their stuff. They are fair. Couldn't ask for more.

Customer Service was great!

I was very pleased with the work I had done from John and his other workers. They listened to my concerns of damaging my grass and went the extra mile to hand dig the channel to replace my main water line and not only did they go the extra mile but they were by far the best priced out of the 3 estimates we received. In one case they were 1/3 the quoted price and in the other example they were 1/2 the price. They came the next day and worked me in since we had such a large leak and I cannot thank them enough for getting us fixed up and for being so honest and professional throughout the process!

Supposed to be free estimate charged me $373.62 for a job no more than $100 for a one natural gas simple connection. Totally incompetent- told gas is not leaking when it was, told water heater is on while it was off - could not turn it on. However spent time- should not have been on my cost if it's not your line of work. I have paid $85 in the past for a similar type connection. Very much disappointed.

Harry is the best!! He was prompt, immaculate, respectful and did an A1 job. I would use him many times again.

Fast reasonably priced service.

Wade was great. He worked quickly and efficiently and was very professional. Will definitely call if we need plumbing work again.

I recieved a $600 quote to rebuild a 3/4 backflow preventer. Brand new they're $331 a Ferguson's.

I understand that it's very frustrating to be called very late at night, but what's the point in advertising emergency, 24 hour service?

I called tonight when I found my garage flooding, I couldn't get through to a technician, he finally called me back, hung up on me or disconnected after a minute of me explaining what was going on, and not only did I not get called back, I couldn't get back through after paging the emergency line over and over again.

Thank you for the effort.

Wade arrived at my home on time and got straight to work. He made sure he kept me informed of what he was doing and what the repair would include. It is clear that he is extremely knowledgeable and loves what he does. I was so stressed out about the leak, he made me feel better constantly reminding me “it could be worse”. He went above and beyond with Angelo to ensure that we were well taken care of. I highly recommend this dynamic duo for all your pluming/leak needs.

Super!

Outstanding service with the best and most competitive prices in the Raleigh area. If you need the best in plumbing with the most courteous staff, call Pipetech Plumbing now!

Called up.. they were there within 2 hours. Did a great job

Excellent. We had a water leak between the well and the house. Andrew came out on a Friday to do a helium test. The test could not locate the spot due to the pool of water near the house. Andrew dug around in the pool but still could not find the lead. This digging was beyond what the contract called for. On Monday Andrew was back with another man and a jackhammer. After breaking up and removing the remains of an old driveway in the hole, he used the helium to locate the leak. He replaced the broken elbow, filled in the hole and cleaned up. Both men were pleasant and Andrew knocked a little off the estimated price. I recommend Pipetech highly.

Whoever was driving on 54/Chapel Hill towards Morrisville today at 5:15 (4/15/22) was driving recklessly. I was already going 5 over the limit and when I went to make my turn, they almost hit me because they were following so close. I would never hire a company that treats their vehicles like that.. if they treat their van like that, can’t imagine they’d show much care in my home.. never mind they could really hurt someone with that driving. Tsk.

Great company! Daymon, Alfredo, Tony, and Robert were very professional and easy to work with.

True Professionals. Angelo and Wade came to the rescue for me and my family on New Years Day! I had black water coming up from the sink and dishwasher. It was all over the floor. At midnight these two gentlemen came to my aid on a holiday and unplugged a massive grease blockage 50 feet into my drain pipe. They were calm, respectful, knowledgeable and happy to help in the middle of the night. If you have a true plumbing emergency, call these guys. They fixed the problem, cleaned up and gave me peace of mind. Thanks again guys! Water goes down super smooth.

Pipetech cleared a root from my drain line between the house and the street. It was so tight in the pipe, they had to cut out a section of pipe and replace it. The workers fix the problem in a prompt and efficient manner at a reasonable price. I will call no one else for my plumbing needs.

The quality of the plumbing service provided by PIPETECHS was exceptional. They were easy to work with, extremely professional and most importantly trustworthy. They do not try to charge you for unnecessary add on work and strive to get the job done in the most timely manner possible.
I am a very satisfied customer and would recommend their services for any plumbing problem.

Had a water pipe burst in an upstairs bathroom ( unfortunately during Hurricane Matthew) and despite the weather, Anthony from pipe tech got their fast and fixed the issue. They also don't charge extra for coming out on a weekend. Others I checked with do not.

We had the best experience with this company. Greg showed up promply on the same day we called. He was professional, efficient, friendly. If you are in need of a plumber, I'd call Pipetechs and ask to have Greg be assigned. You'll be glad you did.

Aaron was in charge of our job. He replaced our main water and sewage lines and rerouted them. It was a big job and it was done quickly and efficiently. Aaron was helpful in clearly explaining the work he would do and provided excellent follow-up. I had an excellent experience working with Pipetechs and would highly recommend them.

My home is about 8 years old and the hot water heater is in the attic. Upon inspection, I found some water in the tray. Pipetechs came out, found that the pop-off valve stuck. No major issue. They did not didn't try and sell me something I did not need. I appreciate the honesty.

We no longer live in the Raleigh area and rely on quality service providers to handle repairs on the house we rent out in Raleigh. In November 2016 our tenant reported that the sewer was backing up. We had Pipetechs come out to camera the line. They charged us $725 but never provided any images or written report. We assumed they did perform the camera service and had the results in their files, and we planned to have them do a repair to the line at a later date (the technician suggested we'd get about 4 years before the roots would cause a blockage again anyway).

In June 2017, our tenant reported issues with his hot water. At that point, we were still on good terms with Pipetechs (we just hadn't scheduled the sewer repair yet and didn't know we should be concerned with having no record of the camera results) so we had them come out to repair the water heater. $537 and three visits later, they called and said they'd done everything they could think to do but couldn't fix it. Our tenant was at the end of his patience so we called someone else, but Pipetechs never refunded us for their unsuccessful repair.

In January 2018, our tenant reported the sewer was backing up AGAIN. Since Pipetechs supposedly had our camera results, we (reluctantly) called them again. We asked that they provide an updated estimate for the repair (which we assumed would be based on the camera findings we had paid for a year before) because paying hundreds of dollars every 13 months to jet it out was not acceptable. Instead, they jetted the line again. My husband called and asked why we didn't get a repair estimate since it didn't make sense to pay for jetting it again when it was going to be dug up anyway, and requested the original camera results. We eventually got an estimate that was to dig out and replace the ENTIRE LINE from the street to the house, taking out a mature tree, etc. etc., which had nothing to do with where the roots were actually penetrating our sewer line (right next to the city line according to the technician who had jetted the line before). We asked for the actual footage from the camera work and were told in February they'd either get it for us or redo the camera, but they never did either. My husband has continued to work with them to resolve the issue, but they don't return his calls or emails and instead today we received a past due bill for almost $500.

I figured it was time to share this information because I see other reviews on here from more recently that describe people having similar problems with Pipetechs. Maybe if I'd written my review when we first realized we weren't getting what we paid for I could have saved others from the hassle of trying to work with this company.

Edit: Only 8 months after the line was cleaned out, the sewer drain is backing up again. The response to this review was offering to provide some credit, but we tried many times to work with them before posting this review - if they actually wanted to provide some credit, they should have contacted us directly - they sure did that when they wanted our money. We've paid them over $1700 and have absolutely nothing to show for it.

We needed someone to come out and test the back flow and dash came out and explained everything perfectly to us and was very polite!

I am sure they do fine work. However, I had a significant issue and was told they would be onsite this afternoon. Fortunately, I called to confirm and was informed they would have to re-schedule. Really?! They can obviously use some administrative help. Be sure to confirm your appointment.

They did an outstanding job! BUT their logo is awful. Like truly atrocious, if they get that thing redesigned I’ll be calling every time!

One of your drivers was driving erratically in traffic. Weaving in and out of lanes, riding people’s bumpers and going over 60 in a 45mph zone. I wouldn’t trust this company who can’t even show care and in a company labeled van nonetheless.

Excellent service! moved shower drain and plumbed a new duel vanity. Worked clean and kept my job on track! I also had them repair a pump for my runoff drain system and service my tank less water heater! Thanks!

Best plumbing company! We had a plumbing issue late Thursday night, Raji showed up first thing Friday morning. He was wonderful...very knowledgeable and professional!

PipeTechs is the best in the plumbing business. They fixed my entire water system. Under budget and on time !! If you have a water situation please call Pipe techs

Our very old water heater sprung a leak on a Friday morning before a 3 day holiday weekend. Raji Dadlani with Pipetechs came to the rescue! Raji was AWESOME! He was able to change out our heater even though we ran into a few bumps in the process. He stayed late and got the job done. Thank you Raji! I recommend PIPETECHS and especially Raji for excellent plumbing service.

Good work, fast service. I have used Pipetechs several times recently for small and larger problems. The techs are always respectful of property, quick and knowledgeable, and even patient enough to explain the issue and how to prevent any future occurrences.

Came to the rescue on Thanksgiving weekend when we had a bunch of family in town staying with us and we had sewage flooding our basement. They arrived fast and did the job really quickly and went above and beyond with cleanup. Efficient, courteous, and super helpful. Can't recommend more highly.

Raji is the best guy to hire for any of your plumbing needs.... He came to my house he did a fantastic job... I am giving him 5 star's. Give this company a call for all your plumbing problem's and ask for Raji...😍😍

Called on a Wednesday; person was very helpful and encouraging, and arranged for someone to come out the next day (Thursday). However, said that if I approved the estimate that day, they could start repair the following day (Friday).

Tech comes out. Says no way they would start the next day because they don't work on Saturdays. I reminded him the next day was Friday. He said either way, they needed to contact 811 and such, and he would speak to whoever promised next day service, and then promised I would have a 4-part quote the next morning and they could start on Monday.

Next day: no quote received, so I call to check. This person now says the second person was wrong and that quotes take 48 hours.

I'm sure they must do good work, but I don't trust any company where each person I talk to says the last person was wrong.

Wasted 2 days and water is still pouring down my driveway. Thanks but no thanks.

Pipetechs Plumbing is one of the best plumbing companies in the Raleigh area. I have contacted them previously to do work at a business where I worked. They have repaired a problem at a previous home I owned. Today they replaced my kitchen disposal, and they repaired a leaking faucet at my father's house. The employees are always prompt, polite and professional.

Friendly and knowledgable. Prices much lower then I expected. I would highly recommend.

Harry was great during my weekend emergency. He explained every detail of what happened to my plumbing and gave me the best options for solving my problems. I highly recommend giving them a call with your plumbing needs. My problem could not be fixed tonight but Harry made sure that I was ok and gave me a time they could come back with more resources.

I highly recommend PipeTech Plumbing. Had my hot water heater and the pressure relief valve (PRV) replaced. Response was quick, the office staff courteous. John L the plumber was professional, knowledgeable, courteous, friendly and very efficient. For all my future plumbing issues PipeTech and John L will be my go-to-plumbers.

Harry and Rashid from pipetech did an excellent job, in replacing a leaking pipe drain under the kitchen sink. They did a clean job. Would recommend to my friends and family.

Was recommended to Pipetechs by a friend, but unfortunately have not had a good experience.

Less than 3 months ago our sewage began backing up into the yard.

I called Pipetechs and asked them if they could come jet/camera our sewage line.

When the guy showed up he didn’t have the camera so just jetted the line. Just under $600 if I recall correctly.

The guy let us know that their were roots in the line and that he had cleared them out.

Three weeks ago our sewage started backing up again.

I called back and they were willing to come back out and rejet the line for ‘free’ but just charge the $400+ to actually use the camera this time.

I was unable to be at the house the time that the guy came out, but I was ensured that they would be calling me after the service to provide a copy of the video and provide an estimate to replace the pipe in the backyard.

The guy told my wife there were more roots in the line and that it was now clear and they would be following up with me.

Monday of this week, having still not heard from or received video, estimate etc, our sewage started backing up again.

I called the local office again Wednesday afternoon and let them know I had not received video....had not received quote and that the issue still had not been resolved.

The man who answered the phone assured me i would receive that information via email before the end of day and a follow up to determine what we/they were to do next.

Two days later, with sewage still flowing into my backyard, I have not heard back from anyone on coming BACK out to service the issue that clearly was not addressed correctly initially.....have not received video or estimate as explained during the $400+ service we paid for after they didn’t initially fix the original issue...nor that I was promised earlier this week.

Would not recommend at this point!!!!

C Thomas
North hills

Highly recommend. I am so glad the other plumbing companies I called either didn't answer or couldn't come out for a week. Pipetechs was easy and professional in setting up my appointment, same day service. Wade the tech communicated the problem and final cost was same as estimate. Reasonable for replacing well pump and related components. Will call them again if ever needing help.

We had both immediate (broken toilet) and long term (water filter, water heater) needs for a plumbing solution. We found Pipetechs Plumbing Technologies and were extremely pleased with their service. They came and investigated our problems, gave us a reasonable estimate and came promptly to fix all of our broken plumbing. Thanks to Mr. Alfredo Ramirez and the staff who took care of our home and left us with excellent repairs!!!

Raji was amazing! Always on time, very friendly, funny, professional and always told me exactly what was wrong and going on. I would highly recommend this company!

Pipetechs just completed a large project for us today and WOW we cannot recommend them enough! We had a sewage over flow in our basement which lead us to finding 30ft of piping needing replacement. Ripping up the foundation from the back of the house all the way to the street is a very scary project but Pipetechs did quality work at a fair price and a great attitude. It certainly wasn’t an easy job but they were great at communicating what was happening step by step and we will definitely use them again for any plumbing needs.

Daymon was a life saver! Was able to diagnose and fix my broken pipe in a few hours! Very professional and kept me up to date every step of the way! 10/10 would recommend him and pipe tech to anyone!

Corodo and John are super heroes in my book! Amazing attitude and amazing work!
If you want to something done the right way, especially puttinging in a new water line,then get these two guys to do it!

Our hot water heater failed on Wed. and within 24 hrs., they installed a new heater. The installation is highly professional and the techs were very courteous and thorough.

i am a new home owner so you can only imagine the scare I was having knowing my pluming was backed up.....again, for the 5th time in less than a year! I called pipe techs and Wade and Angelo came to the rescue. they made me feel safe and comfortable about the choices I have made. they explained everything to me before they even went to work on my pipes. they even called my HOA to get some extra help! these two were amazing and would call them again for any of my pluming needs!!

I received great customer service from Rachid and Steve. They both worked over 2 hours to figure out my issue. Required inside and outside plumbing work. They were great and very informative. I called and within an hour they were able to come to my home, which was great since I was unable to use water or plumbing inside the house. Pipetechs was great!

They did a great job

Fixed Leaky Pipe, very efficient service. Quote was more reasonable than the bigger competitors. Thank you Angelo and his buddy Wade. I will use Pipetechs again and will refer them over to my family.

Best plumbing company ever. Lots of knowledge with this company.

My neighbor down the street had this company employee a Craig Huntress working on a Saturday in uniform and in company’s truck when he sold his son two pot cigarettes
It wouldn’t be really a problem in my part intil you find out his sons age. 14 going on 15. He calls a week later to see what was done to the employee?
Nothing was done!!!!!!
Still employed!!!!! Wow
I would stay away from this company and find one who can do your work without worrying that one of them is a dope dealer!!!
Just unreal. Never heard such a thing in my life.
They get a minus 1 star from me

I have been working with Dale professionally and personally for years! He and his technicians have always been professional and respectfully of our time and property.

Technician Angelo Roberts Performed a Helium Test on my property. He was very polite and respectful gentleman. Very informative and helpful to my situation. I would recommend Pipe Techs to anyone just from experience with this technician. This company is prompt and on time for my appointment and they relieved the stress off my situation. Thanks Pipe Techs Plumbing and Thank you Angelo😊

Pipetechs has always been my go-to company for all my plumbing needs. Today Raji came out and replaced two water valves in my laundry room. He was friendly and professional. This is a great company!

PipeTechs came by to fix a leak in our main pipe from the water meter going to the house. Wade and Fred did an OUTSTANDING job‼️. My wife and I couldn't be happier with their expertise and professionalism!!
They actually had to dig the affected areas BY HAND with shovels, due to the fact that 2 of the utilities didn't show up to mark their lines, so they couldn't use the trencher to dig.
I HIGHLY RECOMMEND Pipe Techs!!

Excellent

I started replacing a sink faucet and saw immediately that because of where the bottom of the faucet was situated it was going to be a nightmare job. Called Pipetechs and they had someone out that day. Raul came in and took over for me. It took him awhile to get the old one out but he was incredibly patient and gave me some tips about my counter top while he was here. Price was very reasonable. Definitely will use again.

Pipetechs is a highly trustworthy company. They respond quickly and went over and beyond to ensure i was completely satisfied. Thamk you for your follow through and excellent customer service!

What an amazing company to work with. The technicians were so fast and efficient and so willing to work when we weren't open - which wasn't easy considering the business is open 7 days a week. I would HIGHLY recommend this company to anyone needing plumbing work!

This company and their employees are awesome! Scheduling was super easy and they showed up on time.

Raji came out and quickly fixed an issue for us. He then took the extra mile to help me schedule another appointment for a bigger repair.

I got emails, texts and phone calls during all of this to keep me updated. First class team here! I highly recommend.

Pipetechs Plumbing is number one in the industry. As a building contractor ,I personally know the owner of Pipetechs Plumbing-Dale and he is a very personable guy who really cares about his clients. He provides excellent customer service with installation and also when there is need for followup!
Pipetechs is on time and provides the customer with their needs.
Dale and his company have been in the plumbing industry for many years and they understand the importance of excellent customer service.
As a builder-I would recommend Pipetechs to any customers needing plumbing services.

Lisa Gay- CEO/Owner Distinctive Builders & Design

I have relied on this company for plumbing needs in both my business and my home. I look to Pipetechs whenever a plumbing problem arises.
They are fair in their pricing and every one of their techs act professionally.
They do clean work and they never leave a problem unresolved.
Don't hesitate to call!
Kat Duke

They arrived promptly after being called. The person who came out determined problem our problem within minutes and went straight to work. Lots of high tech equipment was used and we were back in business within 2 hours.

This company is garbage. Unprofessional, rude and have no communication skills. Received an estimate from them on 5/23/19 to do some water lines with a booster pump for a water filtration system at a commercial client of mine. They went out and everything was great. I received approval on the estimate on 6/26. I reached out to Pipetechs to inform them of the approval status and to get parts on order. Same day, 6/26 they got back to me and said that parts were ordered and they would need a few days to get he materials. I followed up on that Monday 7/1 as they told me to get an update. I then was told that parts were on order but some parts were special order and will take 2-3 weeks to get in. This is after I was told that it would only by a few days. I thought Fine, maybe something was overlooked. I followed up on 7/10, 7/11 and 7/19 to get an update. Each time I was told they were waiting parts were still waiting to be delivered. On 7/23 I followed up again as we were now 3 days out from begin a month since the project was approved and I was told that they didn't have any info on the pump they needed to order and they never ordered it. On top of that they said they have been trying to contact me numerous times to get the info. I received no calls and no emails on it until a month later when they told me it has not been ordered which was only prompted because I called them first. I got them the info they needed (which they should have had already since they went out and looked at this job 3 or so times...well at least they told me they did) on 7/29 since I was away on vacation. On 7/30 I was told pump was ordered and should be 2-3 days and that they will begin the work on Saturday 8/3 with a 9:00-10:00am arrival time. On 7/31 I confirmed again with them as well as on 8/1. On 8/2 the day before the job is set to begin, I cannot get a hold of Ted (the gentleman in charge of the project. After calling their office every hour on the hour with no success of reaching Ted, Julia and Samantha in their office were extremely rude with me and ultimately said that none of the parts were ever ordered and that they would not be doing the work this Saturday or for us at all. This is after a month of being told the parts have been ordered. What a complete waste of time. These guys are a joke of a plumbing company and a disgrace to the trade. If you are not capable of doing the work or do not want to do it why drag it on for a month. DO NOT USE! I have since then had to get another plumber out to provide an estimate and do the job for me because of their unprofessionalism and being lied to for a month straight. And just so anyone reading this does not think some shmo' is saying this, I am a facilities maintenance coordinator and deal with plumbers, electricians, HVAC techs daily across all 50 U.S. states, Canada and Mexico. By far the worst plumbing company I have ever dealt with.

This is the second time that Wade (and Angelo the second day) came to my rescue with two separate plumbing issues. To these two, how long it takes to fix a problem doesn’t matter. I appreciated the work, the time and the way they explained the problem and the solution. This most recent situation seemed overwhelming to me, but my mind was put to ease. Thank you!

Wade and Angelo always do the best work. They are a very professional team. Every time they have to come out they give me fair pricing and courteous service. Highly Recommended! Call and ask for them!

Pipetechs were responsive when my house had emergency plumbing issues, and the original plumbing issue was fixed at my house, but it was very expensive (even relative to other plumbing companies). Additionally, the work done has since leaked through my floor and rotted out the subfloor, to the point where my bathroom is starting to cave in. After calling Pipetechs to explain the issue they were not interested in standing by their work. This has caused a bigger issue than the original one that was fixed.

PipeTech is reliable, knowledgeable, courteous, and over all outstanding - my dad was a plumber so I know quality service and expertise. I give them 5 stars ⭐️ ++++++

OK, I admit these guys haven't done any work for me... but i just called to ask for a quote to get my home connected to the city sewer system and was told there is a $85 fee for gas and time... WHAT? This is potentially a $6,000-9,000 job and they want me to may for the quote? I have a couple other plumbers schedule and no one else is charging.

Wade is first class! He’s not just a plumber. He’s a plumber with a heart. He is customer service focused! My mom’s situation was a lot for her at the time, but Wade reassured her and does outstanding work. He is so knowledgeable and so good at what he does, how he does it and relates to his customers!

Absolutely a 5 star experience! Steve & Rachid went above and beyond to get our tricky problem solved. They were extremely hard working, kind, respectful and professional. Our issue was not an easy one to solve and they took all steps necessary to identify the problem and fix it. Steve, Rachid and the company as a whole took great care of us! Thanks so much guys!!!

Steve Ranson and Bob Hayworth at Pipetechs have just become my new go-to plumbers! They just replaced a water heater in the attic in one of my rental townhouses (which is a painful job), and I couldn’t be more pleased. Steve kept in constant communication on the status of the job, so I didn’t even need to check. They were prompt, professional, friendly and did a great job. I’ll be calling them for any of my plumbing work in the future. Highly recommended!

PipeTechs came by to fix a leak in our main pipe going to the house. Bob and Joey did a fantastic job! They assessed where the leak was, explained the repair and fixed it the next day! This company is professional, courteous and quick. I will be contacting PipeTechs from now on if we ever have another leak. I highly recommend them!

There’s no way to describe Pipetechs’ work other than outstanding. Originally, I had contracted with them to get my entire sewer line replaced and a city-side clean-out valve installed. When their crew began excavating my driveway to replace the pipe, they inadvertently damaged my neighbor’s old terra cotta sewer line which ran parallel to and just 6 inches from my galvanized iron sewer pipe. (This was an unforeseeable accident as sewer lines emanating from 2 separate houses don’t normally run alongside each other in one driveway.) This was an unusual scenario likely stemming from the fact we live in a historic neighborhood where many houses are 100 years old or more and originally built without plumbing. When sewer lines were added some 90 years ago, contractors came up with their own designs which clearly no longer meet today’s requirements. What was even more unusual was that our respective lines merged into one pipe that flowed into the same sewer lateral, a configuration which also does not meet current code. Needless to say, this necessitated a change in the scope of the work, an additional commitment of time for Pipetechs’ crew, a permit and an inspection, things I felt certain would raise the cost of the job. Not only did they replace my neighbor’s terra cotta pipe and install a clean-out valve for her (as well as for me) for a nominal cost, they did not bill me extra for the additional work they incurred on my behalf. In other words, the invoice matched the estimate they originally quoted me. I was also impressed that the owner of the company, Dale Nichols, came to the job site to oversee that the job was done correctly and well. That level of integrity was reflected in the work ethic and attitude of Pipetech’s entire staff. Everyone I dealt with at Pipetechs was courteous, responsive, and diligently conscientious, qualities which reassured me I had made the right decision in hiring them for this job. At all times I felt my concerns were heard and respected. It is clear that Pipetechs is committed to providing excellent service. Can’t recommend them enough!

Wade is great. Went above and beyond in all aspects. Excellent communicator.

This company can not be trusted at all. We booked an appointment for emergency helium testing due to water leak for after hours on Friday and scheduled it two days ahead. There was absolutely no communication at all and at the appointment time we tried to reach them as they advertise 24 hours on their website, we were transferred to an emergency technician who sounded like he just woke up and had no clue to what needs to be done. He could not reach to any one in management and gave an excuse that they did not provided him any emergency numbers. Keep off this company as it is most likely that they will let you down. Because of their mistake it costed us $1200 cause we had other crew waiting for them and had to pay for it. I would recommend to keep off from calling them.

Terrible service! I'm new to the area so I was unfamiliar with who's who and what's what. So I checked the reviews (the star rating specifically) and based on the 4 1/2 star rating I called.

I used them a couple of times for some small and insignificant issues and things went well. Then I made the mistake of using them for two large and urgent issues.

Why didn't someone stop me?

My experiences included: misdiagnosis, being told that there was nothing they could do to fix the problem, rude CSRs, leaving (for days) without performing any repairs whatsoever and a manager who was even more unprofessional than her subordinates!

Once, after I switched plumbers, I was forced to call Pipetechs to deal with a ventilation issue because the other company (who was working on the premises at that moment) didn't have techs for that. When Pipetechs' tech finished diagnosing the issue, he actually had to borrow equipment from the other company's plumbers. LOL!!!

Since then, I've learned to not rely solely on star ratings. Now I use Rapid Repair Experts and sometimes One Call Plumbing. Rapid Repair Experts actually seeks out your business and takes their customers very serious.

Bottom line, if your issue is small and non-urgent, use whoever you want. However, if your problem is large or urgent, stay away from Pipetechs!

We had great service from pipetech! We called on a Wednesday midday and they promised to be there within an hour and a half, they were at our door within an hour! They were friendly, quick, gave us pointers and helpful hints, and were all around great! Very affordable, not your cost an “arm and leg” plumber.

Raji and Robert did a fantastic job and will definitely be using them again.

Professional, dependable and trustworthy. Fixed my plumbing leak quickly and at a good price. I would recommend them to anyone needing plumbing repairs.