Best Plumbing Video Camera Inspection in Durham NC

Joseph was very thorough. The service disconnect was switched off because I just moved in to a new build. I didn’t know about that switch at all. But he solved that issue very quickly and professionally.

Great guys very responsible and professional.Zack is amazing!

The technician was very professional and explained what the issue was and how it can be resolved. I an very pleased with this visit. Will call this company again .

The people were prompt, Professional, and did an outstanding job!!

2 stars for price only. $298.12 for a drain clean out. We called with the problem already diagnosed; it was non urgent, and they never lost the snake to the drain. They were here a total of 20 minutes. Outrageous pricing.

Edit in response to owner’s reply only: if I knew I’d had them for 2 hours at that price, I would’ve put them to work! $150/hour sure is something. Wish I made that.

Anthony was professional and courteous and took the time to go over details of a major repair. I had several other plumbers come to my property and dismiss my issue and not listen to what I was requesting. Rooter Man was professional and prompt. Highly recommend

I had a problem with my Noritz tankless one morning. On the phone, Drain Express walked me through what to do but it still wouldn't work as the fix needed someone with the required expertise. Somehow I got lucky and Dickie said he could swing over soon. I was more then delighted as he quickly zeroed into the problem and even had the right part with him on hand. Most plumbers would have to order the part. The fix was done and I now have hot water again. After using so many plumbers over the years, Drain Express now goes to the top of my plumber list in my contact files. The Drain Express plumber was professional and overall a very nice guy. I will use him and highly recommend him.

Have used ACME for ever company I've been aquainted with. And will continue.

We called Roto Rooter to come to unclog a floor drain in our business. I asked when I called what the price was for the service call and was told that they didn't know how much until the service tech arrived. I had already searched other agencies and knew it was about $200-$225 for a drain snaking. The tech quoted me $500 to do the work which was double what others were charging. Since the tech was not on time, there was not enough time to call anyone else. The tech also told me that he was hitting something hard in the line and had to really work it the line to get it free. I asked if he had broken anything while forcing the snake and he said he wasn't sure but he could get the camera tech to come and look. I said I wasn't interested to pay another fee, which he said was free, then said the tech couldn't get past the pea trap with the camera.I feel like I was overcharge and Roto Rooter could have given me an idea on the phone instead of holding me over a barrel to get this service done at the last minute.

I have used this company multiple times in the past and they have always been very helpful and offered excellent service!

Josh is very prompt and organized , and he does a great job! I will be calling him again.

Wallace Chambers was punctual and thorough. I had several issues for him to address and he did so efficiently. He did have to go in the crawl space and while he was down there he looked around for potential issues. He explained the work he completed and possible issues very clearly. I highly recommend him.

Wayne 3112 Did an excellent job. Arrived super quickly and helped really well. I recommend Wayne wholeheartedly!!!

Technicians were great, knowledgeable and really good people! Awesome experience.

I recently had the pleasure of hiring Metro Rooter Plumbing Cary for their drain cleaning services, and I can confidently say that they exceeded my expectations. From start to finish, their team provided excellent customer service and quality workmanship. The price for their services was very reasonable and competitive. I had received quotes from other plumbing companies, and Metro Rooter's prices were the most reasonable. Additionally, their pricing was transparent, allowing me to understand how much I would be charged for the services provided.