Best Plumbing Service in Durham NC

I contacted Carrboro Plumbing for my 80 year old mom. She had a leaking water heater that needed replacing. Was easy to make an appointment, they communicated well and were on time. At first the two men that showed up were very nice, helpful and ready to get the job done. It was a tight fit into a closet in my mom's bathroom. They did inform us they would need to remove some of the door molding to get the water heater in. But they would replace it back the best they could.
The job ended up taking about 6 hours with 4 men eventually. The water heater was installed and works fine. The mess left by the 4 men proved to ruin the good work they did do.
The walls around the closet were left with black finger print marks and scuffs. The floor in her bathroom around the closet was left the same way. The closet door frame was barely put back together. And most parts of the framing was just left off. I cleaned the walls with a Mr Clean sponge,something they could carry, and my 80 year old mom cleaned her own floor before I got there. I repaired the door frame. The door does not close properly any more. This was a $1250 job.
Will not be using Carrboro Plumbing again.

Update:The owners response was inaccurate. The invoice was not reduced. We were told via email the charge was $1250, but if we felt we should only pay $1200 that was fine. I emailed the company about the issues with pictures and never received a response. They never offered to rectify the damage they did. Positive now I would never use them again. Very unprofessional.

Very reliable, trustworthy. Will be there when he says he will. Would definitely recommend!

Good results

Sam and James were able to install our new well pump and get our water back on after nine days without!

We’d been quoted high prices by well specialists who wanted to sell us their own pumps, up sell services we didn’t need (like replacing our perfectly fine tank) and threaten that we “may” have to pay a costly fee to replace the in-well pump.

We didn’t get any of that run around from Plumbserve. We purchased a new professional grade well pump from a local supplier and the guys from Plumbserve installed it without issue. Saved us about $1000. I would definitely recommend them.

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

Find leak!
Will use to repair!! Awesome service

I had a leaking sewer pipe hidden under concrete slab. The water was coming out off the floor when draining water. I removed everything including the dish washer and opened up the drywall. They came over and took their time to evaluate, including flushing sink water repetitively, to see the water came out repetitively, dug outside foundation for 3 minutes, visually inspect everything again and again, call his boss, wait outside for his boss for at least 20 minutes, call the HOA manager (because it's their friend), and wait outside for the HOA manager for at least 20 minutes. In the end I was charged around $190 for the so called evaluation (because they spent 1.5 hours for...I don't know what they did) and then given an estimate of $650 to really find out the problem was. Note that $650 did not include the fix or any other potential damage. What's worse was that, after $190/1.5 hours of the so called professional evaluation, they told me it's a cast iron pipe running perpendicular to the wall, while in fact it's a ABS pipe running in parallel to the wall. If you are in a state of emergency, have a lot of money to throw away, and know exactly what to be done to fix your problem, you may call them. Oh wait, you can't call them because they will let you wait in order to charge you more thus can't solve your emergency problem. Okay, maybe if you have a lot of money to throw away, and know exactly what to be done to fix your problem, you may call them. For example, if you want to rip out our golden toilet and throw it away, I think VDH is the company you're looking for! Otherwise, please don't rely on them doing the trouble shooting for you. Because they are going to waste your time, deliberately, and money, also deliberately, and still give you the totally wrong diagnosis.

Tray gave an honest assessment, provided us with options, and gave recommendations that we can trust. Will definitely be our regular service moving forward.

Too pricy

They were super responsive, on time, and quick to do the repair. Prices were reasonable as well. Would definitely recommend

Rafael Desarden was the electrician who serviced my home. He was great. Very friendly and professional. Would recommend!

I am grateful that I came across Jimmy Lane with Lane Plumbing. I did a DIY project over the weekend that turned out disastrous. When I spoke to Jimmy, somehow he turned my embarrassment into laughter. He sent out Mark and Jerry who fixed my issue promptly and the cost was very reasonable. I was so impressed with the work that I gave them another job and Mark showed up the very next day to get that job done. I admire Mark's work ethic. I would highly recommend this team as they actually care about the quality of their work. Don't hesitate to give them a call...you will not regret your decision!!

Chris from Triton Plumbing has a professional demeanor, does a great job, gives good estimates and guarantees his work for a year. I highly recommend Triton Plumbing. Thanks Chris.

Looking for a savior? Looks no further! Joseph Rose Plumbing saved us big time not once but twice. We had two nightmares happen at our house within a few months of each other. The first time we took to the internet to try to find someone to save our house from flooding from a leak in our water heater on the third floor. These guys got back to us immediately and had the problem fixed within an hour (and this was 9pm at night). Every other plumber took days to respond back to us. This company is extremely responsive and professional, I would highly recommend these guys to anyone in need.

Great plumbing company and great staff

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.