Best Plumbing Maintenance And Repair in Durham NC

If you are looking for honest and reliable company, call Carrboro Plumbing. Chris (the owner) and his associates just spent a whole morning diagnosing a very tricky issue with our plumbing. They explained the issue to me and offered various options to address this. Given the challenging diagnosis, they were very reasonable about the labor and charges. They will be our go to from now on.

I came home Friday evening of Labor Day weekend and discovered that I had no running water. One call to After Hours plumbing and my problem was solved in under 24 hours. The answering service actually answered on there first call.. And Nate called me back promptly, gave me a next day service window, and kept me updated throughout. Once on the scene, Nate took completely in stride the age of my well pump (40 + years) and very systematically found and fixed the root cause. I am endlessly grateful for his professionalism and skill!

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Ben and his partner installed a new dishwasher and a new disposal. They worked quickly and efficiently and did a great job. They were extremely nice and we would highly recommend them. They are the best!

They are very timely and thorough. Sven, our plumber, is very professional. He and his colleague were kind in making sure to wear boot covers in the house and cleaned up the mess from the repairs. We were quite pleased with our experience.

Woke up Monday morning and found water all over kitchen counter top and a puddle of water on the floor. I have a second floor so I assumed my upstairs bathroom was leaking. Called lane plumbing supervisor said eta was a hour to hour and half. Hour and 46 minutes go by I call back supervisor says another hour his guys are still at another job. So after waiting four hours two plumbers finally showed up. I showed them where the water was and the wet towels from cleaning up the water. So the plumbers go upstairs run water in both bathrooms and come back downstairs and look in ceiling and dont see anything. They Go outside and check water meter--' oh, your water meter not running--- so you don't have a leak. This is after only after 15 minutes of inspecting. So i ask the guys to explain where the water came from and was told they don't know but I don't have a leak--I wish they could of seen the water. So they go outside said they have to call the supervisor. I'm thinking they are calling to troubleshoot the problem. Little do I know they called to find out how much to charge me. One guy comes back in and tells me ma'am we didn't see anything it's going to be $125. So at this point im irritated. So i express my concerns and asked the guy to explain why the sink cabinet is wet. I was told he feels it's wet but don't know where the water came from maybe from underneath. Then he comments maybe it's coming from your fridge. How the hell is it coming from the fridge when water was all over the counter top and the fridge is on the opposite side of the kitchen. So i express my concerns again and ask why am I paying for a problem that isn't solved. So the guy calls the supervisor. The supervisor states it's a diagnostic fee because we came to figure out the problem. So i state to the supervisor your plumber just admitted to seeing the cabinet under the sink is wet but claim I don't have a leak. This makes no since obviously something is leaking. Long story short after going back and forth the supervisor states well I can give you $20 off but I have to get my guys out of there. This seriously struck a nerve. I just waited for hours for the plumbers to arrive and had to call out of work because the eta was way off. After waiting they only spent 15 mins looking just to tell me you have no leak they don't know where the water came from. So the fee was paid and my problem wasn't solved. Oh I was told if I call and say were the leak is coming from they will come out and fix it. Lol what was the point of me calling?

First off please don't lie on our conversation because the original phone call at 9:50am mr.lane didn't go over any prices nor did I ask . I called said I had a leak think it's coming from upstairs and was told I some would be there within hour to hour and a half. I said ok and hung up after verifying my information. I honestly didn't care about the price figured I would be charged something. My issue is being charged and not getting any answers and no one showing any concern. Also if I would of know the plumber was going to call 30 minutes pior to coming why would I call after waiting hour and 45 minutes to what the eta would be. It was at that time mr.lane said it would be another hour because his guys was tied up at another job because they had to go buy a toilet. Then he informed me I would receive a phone call when they were on there way, not to worry. I said ok thank you and hung up. So no your policies is not explained to every customer maybe that practice should be put into play. Oh and by the way the water was coming from the kitchen sink faucet and spray thingy.

I found my water heater didn't work when I was back to town, and I tried to call a water heater service provider, but no further response on my case. Then I submitted a query online to Joseph Rose, Ethan responded my question almost in two minutes, and my problem is fixed in the same day!
I am really expressed by the quick response and professional services provided by Ethan. He explained the structure and principle of water heater to me in details, and provided several tips and tricks for water heater daily usages.
High recommend Joseph Rose Plumbing! A great team with high quality services.

The maintenance service was A-1! They text you 30 minutes before arrival so you are free to enjoy your day without feeling trapped in your home. They are prompt and courteous and very professional. There was no problem with social distancing as we were able to interact on the phone before, during and after the service. I’m just in love with this company and I highly recommend them.

Received business card form Lowes as a referral. Called the number on the business card to get a quote on some plumbing work as i needed a new plumbing contractor for my rental properties. The woman who answered the phone was so rude and disrespectful. It is a shame to see competent contractors loose a job due to untrained and unprofessional associates. When i inquired about the cost of the service she responded with i dont know, im not a plumber how about take my information and pass to the plumber? or provide me with the contact number for the plumber if the one one the business card is incorrect?? Then to make it worst , when i decided that as a customer i didnt have to put up with her attitude, I said Thank you, ill call some one else she said yes, you do that ...

Customer service goes a long way!!!

I appreciated Mark's checking my A/C unit for summer use. He explained what he was doing and why and made suggestions for me. Very professional. Thanks Mark.

Got appt the next morning after calling for help. Right on time. Kyle was friendly and professional. Fixed my problem. Good price too. Thank you 😊

10/10! So pleased with the entire experience. Zach & Hutch went above and beyond to quickly save the day in a pretty complicated emergency situation. Professional, fast, friendly & affordable, excellent work. Absolutely recommend!

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

A1 Electrical did a wonderful job on the electrical work for the renovation of our community kitchen. The owner, William D Taylor, listened carefully to our plans and gave us expert advice that helped us reach our goals in a cost-effective way. His knowledge and skills made for a stress-free experience as he fit his work in around the work of the other tradespeople -- and he stepped up to help community members with some DIY tasks that proved more challenging than expected. We're hoping to work with him again on future projects.

I had my bathroom remodeled by Bernie and Seth and I am very happy with their work. They took out a large window and tub and installed a smaller privacy window with a walk-in shower and bench. They took out the old narrow shower and built shelves for a linen closet area. They used my existing vanity but were able to raise its height to a more comfortable level. They tiled the shower, the bench and the floor. They did a great job!

They were very professional and I was extremely happy with their service

I've had Wake Forest Plumbing to do 2 jobs at my house. They were responsive, professional, and reasonably priced both times. My search for a good plumber has ended :-) Great job guys!

Edit: They have done additional jobs for me and my neighbors. I am still impressed with the service, and their practical approach to making repairs.