Best Drains Clear in Durham NC

Matt and Joey were punctual and efficient. I appreciate them explaining the additional safety modifications they installed for our pump’s water tank

Josh and his co-worker we’re very professional. Good service I’ll use them in the future.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Was having trouble with my toilet not flushing properly and called Lane Plumbing. Spoke with Jimmy on the phone and he immediately scheduled an appointment and gave a price quote based on me explaining that I have a leak and also the toilet continuously flushes. The price was at least $250. On the day of my appointment, the problem was fixed by Jerry (after having to leave my home twice to go and purchase different supplies). Unfortunately, I was not satisfied with the price. My total was $300...$150 for labor, $125 for parts plus tax). It turns out, there was no leak and the only things that were changed was a fill valve, fill valve flapper and new handle. After research, I realized that I could have purchased those items from Walmart or Lowe's myself for much less than $40!!!!!! But I was charged $125!!!!! I understand that they can charge what they want but this is pretty ridiculous! We were hustled, plain and simple....fool me once shame you, fool me twice shame on me!! My advice to everyone would be to check around and get quotes or find a trusted local handyman.

Anthony was professional and courteous and took the time to go over details of a major repair. I had several other plumbers come to my property and dismiss my issue and not listen to what I was requesting. Rooter Man was professional and prompt. Highly recommend

I called Sparrow and Sons to come look at a toilet drain line. The technician was here for 1 hour, I received a bill for a total of 2 hours plus machine use charges( close to a $300 bill) and my drain line clogged up again the next day. For sure will not be using Sparrow & Sons again.

Had a clog in my sewer main and these guys were out within the hour (at the end of the day) to fix this for me! Super quick, and very professional!

It was all straightforward. The heat pump was checked, a defective part was found, and the repair was made in line with my svc agreement. The tech was polite and did a good job in chking everything else out. I recommend this company. Satisfied.

Service on a Sunday no doubt was a pleasure far beyond words. Steve welcomed me like we were old friends. He talked to me and not down to me. He talked about alternative measures if it came down to it but he snaked it and that did the trick. He spoke about something I need to do every year to keep the pipes clean, I can go on and on, the end results was a clear pipe and a good price. Thank you Roto-Rooter.

Needed a fallback after another plumber decided not to show at the appointed time. Roto-Rooter took my call at 9 am and had a tech at my house by 9:45 am. Probably shoulda called them first. 10/10 would call them again.

Michael and his assistant were very courteous, professional, and on-time. He took time to listen to my concerns and address them. Installed new pressure relief valve, installed new faucet and repaired another

My outside hose was stuck and I tried to remove it, but it didn't matter how careful I was, I still broke the copper pipe. I was able to book them the next day, they were professional and reasonably priced. Will definitely use their services again.