Best Drain Clearing Services in Durham NC

After Hours really saved the day. I had a leak in my kitchen and the sent a tech named Nate! His professional work ethic and conversation skills were outstanding! Every company needs an employee like him to give great representation of the company image and customer service

Unbelievable but True ~
After a week without water & $240.lost from taking off work, $76.put into Eddie’s the owners van for gas, $158. In parts they said I needed to do the job. ( another plumber said what? Why did they make you buy this?) I also paid their prior debt in full at the hardware store. $58. Eddie took $40 for gas day one, day two 7:30 AM he calls me demanding to be picked up said he slept in the woods and needed a ride to his home. Came out of the woods with a 12 pack of beer. He said his house he lived in has no power & he needed money to get that straight. $60 dollars day two, They insisted on fixing my toilet that had no problems till they fixed it. Then it would not hold water in the tank when they were done. Day 3 still waiting for the circus plumbers to fix a leak in my main water line which they said they would do no problem. Another $40. And nothing done. They tore up my yard never found the leak. Ate dinner 3 nights broke my toilet. Finally I had enough ~ one was sitting on my motorcycle the other was Grinding up the ground & my main water line. I said you can’t do that. Why are you digging with the Trencher over my water line?
Why are you sitting on my motorcycle?
Eddie left said he quit that he didn’t like the way I talked to him. Maybe he liked it when Joe later talked to him ~ Telling him to NEVER come on our property again. To date Eddie Owes us every dollar spent for a Job Never Completed. He broke our toilet we had to purchase another toilet. Eddie did nothing absolutely nothing to fix the problem yet damaged my property.
Be careful if you use this company, they are genuine con artist. I have demanded my money back & had no reply. In addition they took parts that I had purchased from the hardware store. A totally horrific experience! Worst nightmare ever!!

Update 11/7/19 ** Eddie wanted to take the water line Over my Septic Tank main drain line where the line came out from under my house ( the shortest distance) I told him he could NOT use his Trencher and place the Water line there. The Main Electric Line is also buried in this area. He got mad. He also got mad when I asked him Why he was taking his trencher grinding up my main water line. When he decided to leave he did yet he Left me without water on a Friday at 3 PM. He was told NEVER to come on my property again. I own the Motorcycle his worker was sitting on. It is Registered in My Name Only & I NEVER gave permission for either to sit on MY motorcycle. If you’re at my house to fix a plumbing issue you have no entitlement to my personal property!
To date this company has not refunded my money.

I called because I was having concerns about my heating/ac unit. After talking with Paige, I was 100% positive that I called the right company. Thanks for the awesome service you all provided!!!!

Theron was professional thorough and patient and answered all questions. He was methodical in his approach towards problem solving a complex issue. I was very confident that he knew what he was doing. I highly recommend JD Service and Theron is very knowledgeable. Thank you

JVG plumbing was excellent! They came within a day to fix a kitchen clog. Very professional! Highly recommend.

Michael and his guys did a great job on my master bath remodel. I am a hard to please guy, and expect things to be done well and on time. I was completely satisfied with the results. He was communicative, professional and fair with pricing. Good group that I highly recommend.

Had a problem with one of our toilets which was just installed a few days ago by Home Depot. It turned out the new toilet wasn't deep enough, and we were going to have to swap out two toilet bowls in our home which would have been a considerable amount of money. I called Benjamin Franklin Plumbing and scheduled them to come on Monday. Joseph gave me an estimate over the phone so there would be no surprises. They were a bit early and sat in their truck. I mean whenever do service people arrive early! We let them in and Joseph inspected the toilets. After checking out the newly installed toilet, it was discovered the tank had not been properly tightened and was loose. Also the fill valve mechanism was over tightened and the piece had popped out which didn't allow the water to fill back up. Fixed that. Then the supply line was not tightened enough which would have caused a leak at some point. Home Depot also put the screws in upside down so the caps at the bottom of the bowl didn't go all the way down. By lowering the water level in the tank, it brought the water in the bowl to fill up about an inch or so less which solved our problem completely! So, they corrected all the problems and there was no need to swap the bowls! This saved us hundreds of dollars. The cost for the visit was extremely reasonable, and both Joseph and Chris were as helpful and professional as they could be. There are a great many plumbing companies to choose from, and I can honestly say we are so glad we called them! Bottom line, my family and I highly recommend Benjamin Franklin Plumbing!

Update: It became necessary to switch the toilets which was the original plan. Chris came over ON TIME and changed both bowls himself. He was so polite and professional. When it came time to pay, they deducted the amount from the last visit! My family was so surprised and grateful! Prompt professional, experienced and more than fairly priced! Benjamin Franklin Plumbing is exceptional and has excellent customer service! I am definitely recommending them to my friends and family.

I’ve used Mr Gucker in my own home and in a rental property. I’ve found his company to be responsive as well as detail oriented. They were clean, knowledgeable and just a pleasure; nice young people with a work ethic. How refreshing!