Best Commercial Plumbing And Heating in Anchorage AK

Probably the worst experience I’ve ever had working with a company. I went with them to install a gas insert which was installed all wrong. I expected the owner of the business to care more about the issue but instead he threatened my husband to put a lein on our home instead of remedy any of the bill. Might I add we didn’t receive the bill for 7 months after the work was done because they were sending it to the wrong email. No call until 7 months later which I immediately called back. The job was done so poorly that it showed up on my home inspection when selling! He called the inspector uneducated to this situation and me a liar. Don’t give these guys a dime of your money. I’m appalled at the amount of money I paid to be so unhappy with the job done.

Very prompt and professional.

Very happy with the service from Burton Repair. First call was to replace a toilet and valve. We liked the work so much, we called back for repair of both garage doors. I was surprised at the variety of problems they repair.
Professional, affordable and reliable service = happy customer. I plan to call again for bath remodel. Highest recommendation.

They do excellent work! Very reliable, showed up when they said they would. Cleaned up after themselves very well. Honest and affordable!! I would highly recommend them to anyone.

Friendly staff. Knowledgeable employees.

There are three individuals I want to honor in my little quest to fix my piping in my place. First some backstory: house built in the late 70s-early 80s had the original copper on a specific run for domestic potable water and heating lines as well, all the pipes were run very close together which resulted in electrolysis over time (I'm surprised this issue hadn't popped up prior to my ownership of the place) and this year they decided they'd had enough and started springing pinhole leaks.

Enter Flow Star. First, I called and made an appointment and got Jared (technician #1) out, he quickly found and temporarily stopped the biggest (and I thought only) leak with a hose clamp and recommended that I replace the entire run of copper with PEX piping. I agreed and asked for a bid.

Next came Steve in the office, he sent over a bid and I thought it was competitive (I work with lots of HVAC vendors so I know that this bid was decently good, it was about $50-$100 more than one vendor but about $50-$100 less than another, so right in line). I told Steve I would take him up on this bid once I got back from a trip I was going to take shortly. I got back and asked him to update the bid as it had been more than 30 days since I got the bid and prices probably changed, sure enough they did but it was only a $75 or so change, so it was fine.

About a week before my appointment time Steve made a very tough phone call to me, he called and asked if we could reschedule my appointment about 5 days further down the line as there was a family (dad, mom, three kids) that had no hot water and needed a new hot water heater badly. I wasn't thrilled to let my pipes leak longer but there was no way I was gonna say no to that. I agreed and was very impressed that Steve was willing to make such a tough call on a customer's behalf.

Finally, Shawn (sp?) came through and replaced the run of copper, he did a great job while working around my setup and our belongings, worked fast and efficiently and got it done faster than I expected him to. He even cleaned up the job site of debris and mess that he didn't cause (extra drywall I'd torn out to make it easier to get at the problem areas) without complaint.

In summary, Jared, Steve and Shawn (sorry if I spelled your name wrong bud) went above and beyond for my plumbing misadventures:

- First they accurately and quickly diagnosing my problems and applying the appropriate fix while recommending a good permanent one. I want to emphasize they did this quickly and did a thorough temporary fix that didn't go into overtime, thus saving money.
- Second, the bid I received was competitive, clearly spelled out with good detail and organization and they made it easy to pay it using a e-check on their website. The phone call to reschedule on behalf of a customer in an emergency situation (health and safety) was also a difficult one to make and Steve advocated for his customer and his family, which I greatly respect.
- Finally, they came out to replace the piping in question to remove almost any chance of it leaking again in my lifetime (PEX is awesome) and finished faster than they anticipated. The technician was competent, friendly, knowledgeable about the subject matter and experienced (the fittings and layout were done well in my opinion). Cleaning up the site and removing debris, even though he didn't make the mess, is truly above and beyond.

Flow Star Plumbing and Heating is a great HVAC company and I look forward to working with them again in the future, and I think anyone reading this who is looking for quality work at a competitive price should seriously consider them.

Excellent value for high quality work. Would hire again.

they have been doing a great job of keeping my furnace and water heater working right for years.

Do NOT use this guy! This dude is a rude conartist and an embarrassment as a craftsman. I paid him twice to check my boiler and it still didn't work properly. I called him to see if he stands by his work and he said only the work he completed. I asked him if my system still isn't working right why should I pay him again to fix the problem he should've fixed the first time and he said he doesn't own my boiler. He is either incompetent or trying to rip me off, either way it's not acceptable. I had alkota out and they fixed it in half the time and price. Thanks for nothing Bill.

To follow up Bill, I called you out to troubleshoot no heat upstairs. After two times being called out you still couldn’t get the place to heat properly which has nothing to do with alkota or the leak on the backflow preventer not a solder joint. I was stern but did not cuss because you would not stand by your work. If you can’t trouble shoot a problem correctly you own that instead of saying I’ll check if the one thing I did was properly installed but if it was I’ll charge you. By the way anchorage plumbing and heating replaced the very same zone valve you installed. You only replaced the head instead of cutting out and soldering the whole part and it was the conduit connection that was clogged up. They showed me that the head typically doesn’t go bad it’s the conduit connection usually gets clogged and if the head was replaced that’s doesn’t fully fix the problem because the flow is still obstructed. The boiler is a newer system so it’s up and working just fine now.

I had a serious problem with calcium deposits from my on-demand water heater. All faucets were clogged as well as the dishwasher and washing machine. Ryan was quick to respond and his crew fixed my problems. They also completed other needed repairs. I fully recommend Big State Mechanical and will use them for any future plumbing problems. Thank you Ryan!

I called John, a few min on the phone, I felt confident I called the correct person, John showed up precisely when he said he would be there, the repair was made, the man is a wealth of information, I will be calling John for any future plumbing or heating repairs or maintenance. I would recommend Fox plumbing to anyone needing help with Plumbing and heating issues

I hired All-Star Plumbing & Heating for some plumbing repairs and upgrades and heating system maintenance. Ashley was the service professional who came out and he did a great job. He was professional, courteous, friendly, thorough, knowledgeable, and proficient. I would definitely recommend them!

I highly recommend Living Waters. Our heater quit working during the night - Living Waters came over within hours and got it working. They came back the following day to do regular maintenance. Paul did more than general maintenance he took the time to clean the entire area. It has never looked this clean. AND it is working great-we are warm and comfortable.

I had used them many years ago, as Mountain View Mechanical. I reported them to BBB, but Mt View Mechanical, never responded. They had said I needed hundreds dollars of repair done. I got someone else to come out and I didn't need them done,..So beware. They just changed their name.

Showed up earlier than expected, a welcomed surprise. Very friendly and helpful, thanks

WOW! I’m not going anywhere else! Kelly came out to repair everything, this gentleman went above and beyond! The ladies who answered the phone have great customer service.