Best Camera Line Inspections in Detroit MI

Creith Bennet was an excellent technician, knowledgeable and informative. 10/10 would recommend.

Good Experience. Got the job done well, and was able to do same day. Very convenient, and staff was friendly. Would recommend.

The young man got here in less tga2 30 minutes, looked at my problem, gave me options within my budget and finished in.<1hr. He was also very nice to my 3 yr. old grandson who had an arsenal of questions.

Very fast n speedy services nice in polite. Very professional and the
customer service was beyond wonderful... Thank you again

Second time I have used Mr. Rooter. Professional, on time, very reasonably priced and a job well done. We had a leaky pipe in the basement, fixed quickly. Jeff Rivait was very professional, would 100% recommend to anyone with plumbing issues.

I use this company for all my Rental properties. Great technicians and fair pricing!! Definitely would recommend this company

Initial calls with office was professional and great. I was offered same day installation which is great, but couldn't take advantage of due to work. I was then told Monday 12-3. I explained that I have to work and asked about Tuesday because I was off. I was asked what time I had to work Monday because they could come earlier. Great, I told them I had to leave between 1:00-1:30, at the latest. So I was given a 9-11or 12 timeframe and told she would let them know to aim for closer to 9. I get a call at 8:30 on Monday to confirm and told he should arrive between 9-10 or 10-30. So around 1015 an elderly gentleman man arrives ( withask but no show covers) and I think to myself I wonder if he'll be able to carry the toilet upstairs. To sum up the first day from 10:15-2p (yes over the time I specified), he has to make 2 trips to the hardware store and then tells me he'll be back later to remove old toilet because he needs to bring a dolly. And yes he did struggle getting the toilet upstairs. I was praying he didn't fall and hurt himself. Not only did he not come back, he didn't even call to say he wasn't coming back. I called the office the next morning to inquire about him and about him caulking around the toilet which I noticed he didn't do. After getting a call back from the office to say he worked late the night before, he's on the way, he shows up 1.5hrs later. He comes in with a large garbage bag, a dolly, and my mail 🙄 because he noticed I didn't get it. He goes upstairs and gets to work. I hear him coming downstairs. Once he gets in my living room I walk in there and see he's dragging the toilet across my floor. It's not on a dolly and not in the trash bag. There are white scuff marks and drips of water on my hardwood floor. I immediately ask, is my carpet wet?! 🤬 He says no, that he emptied it in the garbage bag he brought. He then goes upstairs, gets the bag and proceeds to now put the toilet on top of it. After he leaves, I call the office to complain. Kristine is again very nice and apologetic, explaining that's not how it's supposed to be done and that it was probably too heavy for him. Also she said that they probably should have sent one of the younger guys out. She said she would call the owner and get back with me. She texts (always a bad sign when they go from calling to texting) me hours later to say that they will have my carpet cleaned and to let her know a good time. I reply. Next day she replies that someone will be out the next day to clean the area. I ask for a timeframe, no response. I text again the next morning. She finally says he's picking up the cleaner and headed to me. By this time I see that the toilet is leaking and the caulk job is horrible. 🤦🏾‍♀️ Do you know they sent the SAME elderly man to come clean my carpet?! He then tries to explain that the water was clean that spilled?! 😂 Sir, if you pour clean water into a dirty toilet, it is no longer clean. Plus I can promise underneath that toilet wasn't clean! And you dragged it down my carpeted stairs, family room and scuffed my hardwood floor. He then proceeds to fix the leak and clean the carpet in my family room. I'm irritated more now and say well can I take it upstairs and clean it myself. He finally say, I'll do it. He still didn't do the stairs, just the landing. 🤦🏾‍♀️ I was over it and just done. No f/u call or text like after the first day to ask about satisfaction. I was referred to this company and had already referred them to another family member based off the compliments I heard. I went back and told them to go with someone else. I have other work that I need done and had someone else came out to rectify this issue properly I would have continued using their service. Hopefully they know now to maybe send this gentleman on 2 person jobs or jobs that don't require heavy lifting.

I dont want hurt anyone. Sorry to say their attitude made me to do this.They are not at all professional even half the way he almost gave up and ask to call someone else . In between more than an hour they left the work place to get tools which they charged me, questioning about the labor hour he asked to settle in the court. They are not reasonable and workmanship is not good.

Woke up with a water spot on the ceiling. Jim Wilson came out immediately and fixed the problem. He also was willing to fix other issues that we had in the house. I cannot recommend Jim highly enough. He was very professional, pleasant, and reasonable. Very trustworthy! Five stars!

Two stars for the lady who tried to advocate for me on the phone. Despite their claims to service the tri-county area, they won't come to me Downriver in Wayne County. Had a referral from a colleague that I guess didn't encourage them.

Great service and always kept their promise! If any one need plumbing service please call Rob!

Had three appointments to inspect a gas line, no one ever showed and when I called the office they seemed confused that I had ever had an appointment with them.