Best Trenchless Water Line Replacement Columbus in Columbus OH

I've called other plumbers to resolve a leaking toilet problem. it wasn't until I called The Waterworks did I actually get the problem fixed. They were friendly and knowledgeable about the problem. Also, since the problem needed to be resolved in a non-plumbing way, they didn't charge for coming out and looking at it. I will not hesitate to contact them in the future for any plumbing that needs to be done.

Chris and his coworker were great! Really easy going, very knowledgeable and just great attitudes all around. We had quite the job and they worked well into the evening. My thanks to them both for an awesome job!

Customer service was friendly and flexible with my work schedule. Dylan and John cleared my utility drain that had been backing up since moving into my rent within an hour of their arrival. Would highly recommend due to their professional attitudes and work ethics.

I have lived in my house for 20+ years and this was the first time I needed plumbing services. I was having 2 issues requiring attention. My main sewer line had a leak near the clean out and a toilet supply line was leaking through the floor into my basement.I called for an appointment and someone was sent out to give me an estimate the same day. With the current Covid-19 situation, I was worried about having someone come to my house. Damon, my service provider, arrived well protected. He wore a mask and gloves and put shoe covers on before coming into my house. Damon was very professional and knowledgeable. He explained what repairs I needed, gave me a cost estimate and was very flexible with scheduling my service. I asked and received a much appreciated discount for being a front line health care worker.My work was completed by Damon 2 days later. He is an experienced provider and was very conscientious and efficient in completing the job. I am most happy with the work that was done and will be calling ARS and asking for Damon for any future work I need.

We had had water in our basement consistently after very heavy rains, and eventually we came home to sewage backup too. Jimmy from Mr. Rooter informed me that I would need to replace 30 feet of sewer line for ~$12000. He asserted that faulty sewer line was also to blame for the wet basement and that it would be dry after replacement. Two years later, there is still water in the basement, and more than I have every seen before at this point.Additionally, they completely destroyed my front yard during the installation, did not remove the old, demolished lines before throwing all of the soil back in a big uneven heap. This ensured that none of the foliage would regrow, and no new plants would grow without replacing the first 12 inches of soil on the right 50% of the plot.My friend, who bought her home a year ago, had an almost identical experience with a Mr. Rooter team lead by the same man who was the lead point on the work at my place.Get a second opinion before you write a check to anyone at this company.

I had a great experience. They unclogged our sewer drain pipe in a short time at a reasonable price.

In short: An excellent job!
The long version: The underground service line that delivered water to our single-family home, developed a sizable leak. Because of the continuous water loss, the City gave us 14 days to fix the problem or they would cut our water service.
We requested quotes from four repair companies, among them Z Excavation. If I remember correctly, Dave was the second one to show up, the day after my request, and made a repair cost estimate. His offer was the best value and had the best warranty. So we asked Dave to do the job.
Communicating with him was very easy: he always notified us of the next steps and responded to our questions quickly. Both by text and voice.
On the day of the main job, he showed up on time and started to work. He used a small excavator and also placed large plastic boards on the ground so that our lawn was minimally affected.
There were a couple issues that made the job harder: the ground turned out to be a very compacted one so it took some effort to dig out the two ends of the service line. Also, the line had a sharp turning point that made drawing the new line harder. But Dave handled the situation quickly and efficiently.
He also had to do work in our basement: he did a neat job connecting the new pipe and replacing the main valve.
Dave also handled all the necessary City permits and obtained the final inspection. The inspector approved the job on the first visit.
By early afternoon, all of this was done and we had our water running through the new service line. No leaking whatsoever.
In the process, two concrete pieces of the sidewalk had to be removed. Dave explained to us that the sidewalk cannot be poured back on the same day -- the ground needed time to settle. So Dave had to come back on a later day to finish that. Again, a very neat and nice job.
We can highly recommend this young gentleman. He did three types of job: excavating, plumbing and concrete work. And he excelled at all three. Thank you, Dave!