Best Emergency Electrical Service in Columbus OH

We use Carpenter for business and personal service. They provide quality, reliable, fair, and timely service. Great tech's, great admin service, and management! I would recommend them over and over again.

I called o er 5 businesses. Eco was the only one that called back. Sent someone out ASAP and helped us that night for hours, until we had hot water again. So grateful. And Zane justice is the BEST!!!

I called at 1am on a Friday night with no power to the house. Joe was here within 18 minutes and fixed the issue. He was very helpful and professional. Will use this company again if needed.

Tankless water heater was misbehaving since Christmas Day deep freeze which also burst a couple of pipes; pilot would not stay lit. Pipe issue addressed respectably, and perseverance with the water heater finally has it working again, though it took a while to get parts in. OWH is a tad on the pricey side, but you get your money's worth. Their work is professional and high-quality. Our service tech was a great guy named Chris. Any issues with tankless water heaters, OWH are def the go-to people IMO.

I bought my furnace and ac through American Air a few years ago; so on December 23rd, when my furnace wasn't keeping up, I called American Air. The tech came out, and told me that my furnace wasn't going into the high heat stage because the control board was bad. The tech said he would call me when he could locate a new control board. A week or so later the tech called me. I asked how much the labor would be to replace the control board (parts are still under warranty). He said he would only discuss that in person so he could give me all my options. Red flag #1. Yesterday the tech came back out to replace the control board. He told me that since the furnace was still under warranty I would get $225 towards my repair. He shows me, on an ipad, 4 options for my repair ranging from bandaid at $718 to I forget what the high end was called at $1149. Red flag #2. The basic difference between the 4 options was the length of warranty that came with the repair. I would also like to note that I asked to look over these options on his ipad while he got tools from his van, and he said that was not allowed. Red flag #3. I tell the tech that I am not sure that I need a control board as my furnace started working fine on December 26th when the outdoor temps were above 10. He was able to verify that the furnace was going into high heat stage. At this point he says that there is no way of knowing how long it will work. Red flag #4. I tell him that I'm going to let it go for now, but could I take a picture of the 4 plans on his ipad so that I know what I'm in for should it stop working. He refused and said copyright issues. Red flag #5. And I'm done.
This is not how hvac repair works.

Atlas was able to respond to our leaking ceiling right away, and easily determined that it was a plumbing issue. The updated technicians got to our house quickly, and quickly assessed the situation to determine a cause. The installation of a new hot water tank will take place tomorrow. Efficiency and professionalism was fantastic.

Good communication and quick, quality work replacing a shed and installing a door.

Do not waste your time with this company unless you want to be stood up! And the promise to reschedule weren't kept either. Horrible customer service. Happy to have found a more professional company to hire.