Best Drain Line Clearing in Colorado Springs CO

reasonably priced. great service. knew what to do to fix my sewer problem!!!

Fred got me in the schedule the same day for a sewer scope and explained everything in detail to me. He also made a video of the scope. We will be going through his company for the repairs.

Called Affordable rooter last week to make an appointment, the appointment time that I could make work was at 2pm. At 11:30 am the day of the appointment I received a voicemail and then text messages from the plumber Troy saying that he was finished with his morning appointment early and that he can come to my house now. I was surprised how he worded the voicemail and text in thinking I was just hanging out at my house not doing anything but waiting. I told him that I planned my day around the 2pm appointment and that I was working and could not meet him earlier than the “scheduled” appointment. Plumber Troy said he would be at my house at 2pm as scheduled. I had a hunch after the text message that he would be late to the 2pm appointment, so when 2pm rolled around as predicted no sign of Plumber Troy. I texted him at 2:18pm and said if he wasn’t at my house in 5 min that to just forget the appointment. I did not received a text at 2pm or before saying he was going to be late. In fact I never received a text of him saying he was going to be late. I got one text saying he was headed my way. When I asked his ETA I received no text back. After my text I called the company office spoke with Michelle told her what had happened and that I felt the company lacks customer service. Michelle then goes on to make excuses for Troy which told me that this company seriously lacks customer service. I canceled the appointment. I have never done a review but felt it very necessary to do so for those of us who respect good customer service.

Highly recommend Alphalete plumbing & heating.

HCD Sewer and Drain were contracted to my home by my home warranty company (American Home Shield)
It took Donnie a whole 3-minutes to come to the conclusion that our Hot Water Heater was shot and needed to be replaced, and he needed to add an expansion tank. I found this hard to believe since our Rheem hot water heater was only 3-years old and under warranty.
Thankfully we did get a 2nd opinion from another contractor who was able to replace a relief hose at no cost. In my opinion Donnie was trying to take advantage of me and also American Home Shield.

If I could give this guy zero stars I would. Where do I even start? We purchased our house in July 2015. El Paso County requires a sewer inspection prior to the sale of a home. During the inspection this company broke the concrete on the sidewalk when they drove over it. They wrote on the receipt that they would repair that portion of the sidewalk. We had a very quick closing and the previous owners weren't able to get it repaired prior to closing so we then took over the attempts to get it repaired.

We called roughly 15 times before we actually got to talk to the owner. Either they did not answer, did not return the call or the receptionist refused to help and would tell us she could only take a message to which we didn't get a call back. The interesting thing is that her name was Linda and according to property records Dennis and Linda own a house together which means she's his partner and not his receptionist and pretended to be to avoid answering our questions. Only when we threatened legal action did we finally get a call from Dennis. He told us that they were waiting on a part from China for a piece of equipment he needed to fix the concrete and they would take care of it. That was months ago. We've started calling again and have not successfully spoken with anyone because nobody has answered the phone. My daughter graduates next month and we have to have the sidewalk repaired for the party because it's a tripping hazard. We're paying out of pocket to have the sidewalk repaired and are preparing the small claims action to sue this organization. Don't expect this company to stand by anything they say.

Alex was great. Professional the whole time he was there. Work looked great.