Best Battery Backup System in Cincinnati OH

Niesen Company was great to work with. I called about some preventative maintenance and they were out the next day. Mike came out and was nice, responsive, and professional. Their prices are reasonable. Due to no fault of his own, one of the repairs included a bad part that was installed. Niesen guarantees their work. I called the company back 3 weeks later after I noticed the issue and they came out the next day and fixed the issue for free. Overall they are a great company and I am extremely satisfied with their work. Definitely Recommend.

Spencer Head was great! He was very honest with me,and not pushy at all. He showed me everything he was doing and explained everything very well! He showed up on time and did a great job! Thanks I will be doing business with you from now on!

Called after another service fell through and was so happy with the service I received. Had someone here in under an hour and in another hour the plumbing issue was completely fixed. So relieved and thankful! Brandon was so courteous and did an amazing job explaining everything.

Had a floor drain clogged in basement. Had to turn off the AC on a hot day to stop condensate line from flooding floor. Called Nieman around 8:00pm and followed prompts for 24 hour emergency calls. No one ever called back. Fortunately I was able to eventually get the drain cleared myself. So much for emergency service.

Anthony did an amazing job. He was kind and polite. He showed me everything g he was doing and made sure that I understood what was happening.

Dan arrived within the window of time promised. He was polite and professional. His work was completed in a timely manner. He reviewed the job with me upon completion. Everything was in working order. He brought closure to the job with courtesy and professionalism. I was pleased and will use Schneller Knochelmann for future plumbing jobs at my home.

Tony Hoekstra did an amazing job cleaning and fixing our over-worked AC system. He was hard-working and honest - even showed us how clogged our outside unit was. I really appreciate the time and effort he took to get our unit up and running again! i definitely recommend Dick Scott Plumbing, Heating, and Air Conditioning!!!

Tom was great. I requested service at 8:30am and Tom was here at 1:40 30 minutes after getting the call he was on the way. By 2:30 my drain was clear and running free. Great service by Tom. He completely explain the issue on the drain. I have been using RR since 2007. This is only the 3rd time using RR and I can always count on them for great service work. Thanks again Tom

Called Herrmann Services ( no hot water). Scott arrived 1.5 hours after calling. He was very professional, polite, knowledgeable-even with the bad news ( new tank), he was very comforting. Installed, hot water again, and he cleaned up his mess. Sad/ happy. Highly recommend. Melanie and Patty are great, as well. They keep it going. Thank you.

Scott did a fantastic job. Very thorough and up front about pricing. Professional and courteous the entire time. Kacey was great too. I spoke with her when I called Roto-Rooter. She was very helpful and got help to me in a very timely manner-within an hour! Roto-Rooter has great coupons too that they honor. Thank you!

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00