Best Repair Burst Water Pipe in Chicago IL

Mostly positive results here! It was my first time calling Roto-Rooter. I had spent the better part of 3 hours trying to clear out the blockage in my drains myself, but was getting nowhere, so I called in the experts. Andrew (#2658) got the job done and my drains are now clean. See below for more details!The good: They showed up within 2 hours of my call, and the technician stuck with it for the full almost 3 hours it took to clear the drain. He had the equipment necessary to complete the work on this visit and knew where to go to accurately assess the problem.The bad: The dispatcher had told me it would be 1 hour from my initial call until the technician was on site. My original expectations were between 2 to 4 hours, so this was still impressive especially for same day, but the dispatcher shouldn't have said 1 hour if it was really going to be 2. Also, the equipment was kind of falling apart and the technician had to stop a couple of times to put it back together.The ugly: Not much cleanup was done, and the technician only had the one pair of shoe covers (which, you can imagine from the work being done, got dirty quickly), so a bit more dirt was tracked than I would have liked.Overall, I'm satisfied with the work and would call them again.

As a business owner with little time, I need fast, honest, professional work done by a company I can trust. They arrive on time, give you clear details of work needed and get the job done correctly! I highly recommend First Chicago Plumbing!!

We needed a new sewer lateral as part of a home project . I decided to contact this plumber whose timing was also essential. They took us through the process and I appreciate their politeness and professional standards.

Lowden was excellent. I have had great experiences using Goode Plumbing over the years, and this was no exception. I would highly recommend.

They were very easy to work with and were able to get to my place within 3 days of contacting them. And they arrived well inside the two hour window provided to me. The plumber and staff were very professional. I would highly recommend!

Ryan was very helpful and responsive. He was able to get me connected with 3 different Plumbing companies in Chicago!

After a call to Apex about a clogged kitchen sink, they sent out Chas within the hour. He resolved the issue fast and efficiently.

He also gave me tips on how to prevent this from happening again. Would definitely use them for any future issues.

Good customer service. Reasonable price. Great work, and honest people. Highly recommended.

The gentlemen I spoke with was Incredibly helpful and courteous. Thanks Henry!

We scheduled an appt almost 1 week in advance. The 2 hr time window was coming to an end and we hadn't heard so I reached out. I was told 3 times that they were 'on their way'. After the time window was up and still no one had arrived, I called again and was told they would be there soon. The 5th time I called someone finally told me that my job was assigned to someone who wasn't working that day and the manager would reach out to me in the morning to reschedule.

I ended up calling them twice in the morning and never heard back. To be non-responsive after having provided zero updates on the scheduled date of service is not acceptable.

Needed plumbing services and ran into Suburban-Chicago Plumbing Experts. Mike and Chris showed up and we’re able to diagnose my issue and rodded my home out in under and hour. Amazing service , super professional. Mike and Chris even cleaned up my laundry room. Overall the best value and service. Thanks again

-Rickie G

Can't say enough good things about the experience. Had an ejector pump that failed after hours. I called Loves Plumbing and Sewer and John Love (owner which was unbeknownst to me at the time) answered the phone, was patient with my questions, and highly knowledgeable in his responses. John came out early the next morning, fixed the problem and walked me through the work being performed. Thanks John for all the help and will be using you for all of our plumbing and sewer needs going forward.

I have been a repeat customer over the years and have used Apex for problems and maintenance issues. I have always had a pleasant experience. Thank you for your honest help.

You couldn't fine nicer people to do business with. I had a concern with my city sewer pipes . I thought it might be damaged. All Star Plumming set up a city inspector and camera inspection as well . Honestly their prices for this service was the least of all the other services. The service was quick and very efficient.
If you are looking for quality work . Look no further.

Savior Plumbers was super responsive with reasonable pricing. I’ve done my research with plumbing services and this company was professional and the best I’ve found so far.

Lenny was timely, professional, and knowledgeable. I had two plumbing issues that were previously incorrectly repaired. Lenny had them both fixed promptly. I would recommend CJ Plumbing and will use them again when the need arises.

Great work! Fair price! Done the right way the first time!

We had a problem with our sewage line and called these guys to come and fix it as they had hydro jet our line before. They arrived late and took a look at the problem. We had some issue finding the sewage cap as we didn’t know exactly where it was on the property. They told us to dig for it, it would be a $185 charge. Then, they proceeded to tell us that in order to hydro jet the line, they’d need to remove my toilet - a $435 job. I told them to keep digging, verbally agreeing to the additional $185. I stepped away for a few minutes to see if I could find documentation of where the sewage cap was, and they left. Packed up their stuff and drove away. We eventually found the cap and called them back, and they were able to fix the problem, but then told us of a potentially larger issue. Given their track record and similar experiences I’ve seen, I don’t trust them at all. Will never be using these guys again.

When our upstairs tub began leaking into the room below, Ryan and Christian promptly came out and dealt with the issue. We are a covid-cautious household, and both of them wore masks while inside our home. Ryan took the time to explain the work that had been done in layman's terms. Both of them were very polite and professional. I would highly recommend this company for your plumbing needs!

Unprofessional customer service; unreliable: I scheduled an appointment between 9:30-10:30 but then received a call at 10:37 to say they need to reschedule.