Best Preventative Plumbing Maintenance in Chicago IL

Nate showed up 15 minutes early, which is fantastic! Punctuality is a must when waiting for people to come fix your home. He was very professional and explained things in a manner that was easy to understand! We will use John Baetzel and Son next time we need a plumber and will ask for Nate!

Chaz called me back. Provided very helpful info that saved us a lot of money even though it meant less revenue for his company. Great customer service and communication

Prompt response time and quick unclogging of my kitchen sink. Will use in the future.

Use the Care and Protect service and love it. The same Fixer comes once a month and takes care of all the little things that need fixing in our house on the punchlist. It is GREAT!

I would recommend Fix it People to anyone that needs some work in their house. They were readily available to give the estimate and wasted no time in scheduling days to the work. The guys that came to my condo, Joey and Angel, were great! They were nice and extremely helpful.

Horrible:
- Arrived very late. Service was scheduled for 10am, and they didn't arrive until 12pm. No time window was provided, either
- Unresponsive. The manager was supposedly always in a meeting and couldn't answer the phone
- Lack integrity. While the plumber was present and had already inspected the issue, I was told a repair would require switching a standard Chicago faucet. An hour later, the story was switched to needing a special order faucet

I needed some extensive (connecting to the city's sewer main) plumbing work done and called Ed's Plumbing. After speaking with Ed, he referring me to another company. I appreciate his honesty.