Joon Jung

11 months ago

I had my ceiling, walls and trim refinished after a botched contractor job.They are the utmost professionals. They put a project manager and a customer service person on my project. They showed up on time and cleared the debris daily. While they went over schedule, they let me know well in advance and the reasoning which was great. They were courteous and responsive to any and all questions that I had.Couldn’t have asked for a better experience. Highly recommended for the next project

Luis Pedraza

8 months ago

Great communication, efficient. They were not the least expensive however the business transaction was seamless. Raul was very professional and did great drywall repair work. You can see the before and after photos. I would definitely consider using Fix It for future projects.

Roy Gibson

3 months ago

I have used Fixit People for several home improvement projects both large and small and have always been satisfied with the work from their team. This time was no exception. Raul did an excellent job with fixing the water damaged drywall in my front porch/sunroom ceiling as well as the installation of new crown molding and new paint throughout the whole room. I also feel he worked really hard and went above and beyond to make sure I was happy with the work and helped resolve an issue I had with old bad smelling paint.Don the plumber also did a great job in installing my new kitchen faucet and repairing the water leak that was occurring as well as fixing the shut off valves so that I could turn off the water properly in my unit without impacting my neighbors.I would highly recommend the Fixit People and will definitely be using them for other home improvement projects I have on my list!

Donnaree Banton-Edmonds

9 months ago

Fix It People were professional from the beginning of our communication. They responded quickly and the terms of their operation were clear. They showed up timely and fixed the gas burner that was not lighting consistently. When the door closer we bought was not the correct one, the technician showed us the correct one and returned to install it. Fix it communicated to us during the “waiting for the part to arrive process” and did not give up on the job, but saw it through to the end. They were polite throughout. I would recommend them highly.

Lisa Halliday

7 months ago

We hired Fix It People a second time after the great job on our kitchen and bathroom. This time we had a pet door installed on an interior door and repair of a leaky toilet. Both were completed well, no issues with either job. We will definitely be repeat customers and recommend them to friends.Fix It People did a great job on a few projects including instillation of a backsplash in the kitchen, and removal of a portion of a bathroom vanity counter, repair of dry wall, and painting the bathroom. They cleaned up each day, arrived on time, and completed the work on time. I bought the paint that had been included in the quote, which was automatically deducted from the final bill. I appreciated that they kept track of expenses, and I didn't have to follow up to get the invoice adjusted. I would definitely hire them again.

Kim Sinclair

6 months ago

This week we had 3 gentleman come to make holes for new lights, paint and hang the lights. I have used Fix It in the past and was only marginally impressed, however this time this groups of folks hit it out of the park. They were so nice and explained to me what they were going to do and why. They also made sure to clean up after themselves and it was just an overall wonderful experience. The people we had were Roger (lights), Robert (professional patching and painting), and Tony (light install) and I would totally work with them all again.

Michelle Lin

6 months ago

I hired Fix it People when another contractor did not fix the drywall damage from my toilet leak correctly. Miguel came in and did a great job! He was professional, brought materials to cover the area and surrounding area he was working on, did a great job in fixing the drywall and was easy to work with! I highly recommend Fix it People and Miguel.

Shari Barich

7 months ago

I had Fix It People install a mantel/fireplace surround as well as a tiled faux chimney wall panel that I had made to hang above the mantel. Steve, the technician that they sent out to do this job was on time, friendly and super knowledgeable (20+ years of carpentry experience). I also really appreciated the excellent communication from the office, from my inquiry all the way to the follow-up once my project was completed. I'm looking forward to using Fix It People again, sometime in the future.

Jonathan Baum

6 months ago

Fix-it people did various jobs for us. They painted a bookcase, fixed some repairs , put together 2 bookcases and hung many pictures. They were excellent, friendly and hard-working. We plan to have them come back for some items in next month that we weren’t quite ready for them to do! I would definitely recommend

Carolyn Wainer

6 months ago

We used fix it people for filing our backsplash and a fan installation- such great quality service, affordable, and great communication. Highly recommend!

Corey Calhoun

2 months ago

Professional and easy to work with. Would definitely recommend! They can do all different types of work, so if you’re not sure if they can handle your job, just ask. They aren’t going to take a job they can’t confidently do with quality which is reassuring. But they still can do a ton of different things for you. If you’re looking for the cheapest possible option, keep looking, but you won’t find another option as professional as FixItPeople. They show up on time and have a project management team that is highly responsive and communicates well. They also have a nice invoice/payment system that makes everything really simple and easy for you.

Chad Reidl

5 months ago

Very professional, organized, and well managed control company. Easy consultation via FaceTime or web meet, payment on credit card simple. The contractors work is great. Overall a bit pricey for handyman services (you can def find much cheaper), if I’m being transparent, but the organized manner they conduct their work has been worth the value both times I’ve used them.

Marisa Young

5 months ago

I’ve used Fix it People for two plumbing repairs and the install for an access panel. The process of getting a quote and scheduling the work was extremely easy and quick. The pricing was fair and the gentlemen who did the work on our house were nice, considerate and really efficient. Fix It People is our new go to for any handiwork around the house!

Pat Bowe

6 months ago

Great work, used them for a window installation, drywall repair, and painting. Raul was excellent.

R A

6 months ago

I really appreciated the great service and full cycle transaction with Fix It People. From estimation, the pendant lights installation, to payment - everything went well and really without a hitch. They even did work as soon as possible. Tony did an excellent job on the project.

Matthew Brady

2 months ago

Excellent experience start to finish, from virtual walk through, estimate and rapid setting up of appointment. Leo and Matt were prompt, friendly and very professional throughout. They did an excellent job repairing two water damage spots, and priming and painting am entire room that required a lot of work. Highly recommended.

yvonne b

4 months ago

The entire process from start (assessing the work and providing the quote) to complete finish was thorough, professional and always with a dose of friendliness. Miguel and Victor did an AMAZING job with drywall and painting. and Merrick is an excellent carpenter. 10/10 with recommend Merrick, Miguel and Victor and Fix It People!

Doug Smith

a week ago

We hired Fix It to replace a retractable screen door and to repair a very heavy interior door that had stripped its hinges. They did a fantastic job! Tony was friendly and prompt and left our place neat and the work was perfect! Thank you!!

MARK V. Ferrante

3 months ago

Hired fix it people for hanging several large paintings. The estimation and scheduling process was very high-tech and efficient. The quote was accurate and fair. The installer Steve S. was excellent, polite and professional. I had some questions about the charge for supplies and the billing person quickly resolved it.

Brad Riedel

a month ago

This was a great experience from beginning to end. The video chat for the quote was quick and easy. Once I signed off on the quote, someone reached out within hours to schedule the work to be done.Miguel showed up on time and was very diligent in his work. He put down canvas to cover our carpeted stairs and spread plastic over top of all our things (tv, sofa, end tables, etc) to limit the dust. He did an excellent job with the repair and didn’t take shortcuts.Super easy process, very impressed with the finished product.

Courtney Brady

2 months ago

I had the best experience from start to finish. Fix it People was very responsive and respectful of my condo’s rules. Raul was an absolute pro. His work was fabulous, he was efficient, and very nice.

Jan Bjorkman

5 months ago

We contracted with Fixit People for two fixes in our rental condo. A faucet and toilet tank stopper ball and stopper. We supplied the faucet and parts. The job entailed more work than originally planned in replacing valves and plumbing lines. We understood this and were fine with the upcharges. When the plumber arrived at the unit, I began getting phone calls that he could get into the building but not the unit. I couldn't understand this and tracked former tenant and painters who had been working in the unit. All told me they had left keys in the keysafe. Our former tenant had to drive over to clear up the situation. The plumber had been given the code to someone else's keysafe and was able to get into the building with that key. Our tenant showed him which keysafe was ours, even though instructions and directions had been communicated with Fixit People ahead of the service call and supposedly given to the plumber. Fixit People gave him the entirely wrong information on getting in to the unit. They did the fix, which entailed us pre-arranging with the building management to turn off the water to the entire condo courtyard while he was doing the valve replacements. When we arrived at the unit to do final preparations for a new tenant moving in, the toilet was running non-stop. We examined it, and could not get it to stop. We contacted Fixit People, who came out to fix the problem the following Tuesday, New tenant purchased a shower head and we asked that the plumber look at shower head and replace with new head if needed. For this we were charged $180. This is their flat fee for a service call. A five minute fix, when the plumber was there fixing what he had left un-fixed on previous call seems unrealistic. When asked about the cost, they were unwilling to give any break in the price, nor to acknowlege that their service person was indeed there for fixing a problem they had left undone. We were willing to pay for the time it took to screw on the shower head, but not for a full service charge when the plumber was there to fix a problem they had caused.Re: billing. When we contracted for a bathroom fix job with Fixit People we gave a credit card for paying half of the service call upfront. When the service was complete, we received an invoice for the balance, due within 2 days. We needed clarification on the invoice. Fixit People did address the problem and sent a new invoice. They also informed us that if we didn't have further questions about the bill they would go ahead and charge the same credit card we used for the deposit. They did charge the card for the remaining balance on the invoice with our permission. But this set off alarm bells in that they had kept our credit card information in their system and were able to charge the new invoice on that card. We now have another disputed bill with them. Will they simply use our credit card to withdraw the funds, since they have the card on file? How do I get our card and info removed from their system?

Alnis Cers

a month ago

Fix It People were excellent partners in filling our handyman needs! Exceedingly prompt and friendly service. Will keep them in mind for my own needs. Also, glad to recommend to friends & family.

Pablo Lopez Domowicz

3 months ago

I had Leo as my specialist. He did a great job of arriving on time, explaining the problem/solution, bringing all the supplies and installing/painting my door on a timely manner with no mess. The staff also organized quickly and got it taken done in a week when others said it could take 6 weeks.

Devon Freeny

3 weeks ago

I've always had a great experience calling the Fix It People for minor household repairs and installation—mounting wall art and floating shelves, replacing bathroom fixtures, and more. They always do the job cleanly and professionally.

Julianne Walia

2 months ago

They did a wonderful job installing our accent wall, we used them again to install dimmer switches, install a ceiling fan, and move our chandelier to be centered to our accent wall.Everyone we worked with was knowledgeable and efficient.

Beth Paul

3 months ago

Tony did a bunch of work in my place - patched a wall, fixed a closet door, hung a new curtain rod, replaced my hard-wired smoke detector, and hung an additional one.He was on time, courteous, and did a perfect job on everything.I always know I am going to get good quality work when I hire Fix It People!

Vivian Du

4 months ago

$240 for 35 minutes of workTo be honest, I did not know home repairs at all. I chose them because I trusted their expertise and the online reviews. It turned out that I was so wrong. After the virtual walk-though with the estimator, I did not hear anything back for two weeks. After following up with them, I finally received a quote 30 days after the walk-through. They said the projects would probably take 3 hours and gave me a quote of roughly $300, including the materials. I trusted them without thinking twice and approved the quote. The guy came and fixed the issues in 35 minutes. It turned out that the estimator was wrongly calculating the price and time needed. So I paid $240 for 35 minutes of work (I did not need the materials as stated in the quote).DO NOT GO AND WASTE YOUR MONEY!!! Take your own risks.

Alex Vannucci

3 months ago

The communication was great and the price was fair. Raul did a great job and was very nice. I will definitely call them again the next time I need work done

Christine Huge

4 months ago

Miguel was amazing! He explained everything he was doing in detail. Extremely meticulous on the job, courtesy, and didn’t leave a mess! We will absolutely reach out to Fix it People again.

Kay Ariel

2 months ago

I have contacted Fix It People more than once.I have been pleased with their work every time. They are completely responsive. The process of getting an estimate is prompt and straightforward. They arrive at the stated time. Their carpenter Steve has been a pleasure to work with. He does quality work in a timely fashion. When a job is completed, he cleans up thoroughly. I recommend Fix It People without reservation.

Chungah Rhee

3 years ago

I have used Fix It People on two occasions now and they are just amazing. This second time around, they had to patch up the bathroom wall (after my fiance tried to spackle himself!).There was some miscommunication with access into the building (I was not home) but Armando was so incredibly accommodating. He waited for an hour (on one of the coldest days in Chicago nonetheless) until I was available, and he did a fantastic job patching up all the holes, paint matching, and painting the wall to look absolutely flawless.HIGHLY RECOMMEND!!!! Thank you, Armando!

Stephanie Snarskis

2 months ago

Quick response from the company to my request for a quote and to any and all questions. Technicians did a great job. Everything was done professionally. I have used this company before and will use them again for further projects when needed.

Sarah Gallo

3 months ago

We had a fantastic experience with Raul! He was on time, worked quickly, friendly, gave great advice, honest, and did excellent work.

Teri Gidwitz

a week ago

Tried this service on the basis of a recommendation. Ultimately, they did a good job on my list of tasks, but it was a little slow getting from the virtual walk thru to the estimate stage and same to getting the first appt scheduled. And when one of the tasks turned into a more involved job than initially quoted, it too took longer to get to the estimate and scheduling stage. So, if you use them, stay on them to get the the next stage if you intend to ultimately have them do the work. The work itself was done well; two different technicians were timely, conscientious about how they left the work space, and completed all requested tasks effectively.EDIT: New fixture ended up being problematic and we had to have another company come in to fix it. We thought it was a tricky lightbulb replacement, but it turns out it hadn't been wired appropriately when repaired.

Michael Pressman

3 months ago

They performed demo and restoration for s heat pump replacement. Raul, did a fantastic job on the restoration. Looks better now than before the demo.

Kimberly Nickel

2 months ago

Fix it people were very professional. Great communication, responsive. They were in and out in an hour. Great work, punctual and clean! Would use them again!

Monica dragutinovich

a year ago

I used this company in February 2022 to help rehab an old apartment. I hired them to update the electric, install canned lighting and hang ceiling fans. Tony and Roger were very knowledgeable, prompt and helpful. I also hired Fix It People to repair and paint practically every surface in the unit. They did excellent work. Enrique worked with me daily and was a great help with color selection. One problem with plumbing required Brian to repair it, a very friendly and hard working plumber who went above and beyond. The staff at the office communicated with me often throughout. I plan to hire this group again for future projects, no matter how small or large.

C C

a year ago

Had several service people out to for various jobs (electrical, plumbing, and wall repair/painting). All od them were professional, knowledgeable, and efficient.Leo, who handled my wall repair and painting, was incredible. He treated the job as if it was his own home, carefully and meticulously working through the process to prep, repair, and repaint the walls. There were a number of problem areas, many of which were 12' up the walls. They look brand new. We are extremely happy with the result! Highly recommend this group.

Emily Schwaber

a year ago

Every interaction I had with Fix It People was amazing-- from the initial paperwork for a quote to the work that was done in person. They are super responsive, thorough, and friendly. They were able to help me figure out what I needed done and were patient when answering all of my questions. The handyman that came out to our home was very respectful, efficient, and knew exactly what we needed. He was very tidy, even when coming and going from the rainy outside. I really appreciate all that Fix It People provided us and I will definitely use them again! I highly recommend!!

Michelle Johnson

9 months ago

Very pleasant experience working with Fix It People. All steps from estimate to payment went smoothly with excellent communication throughout. They were willing to work with me to use some materials I already had for a drywall repair job so I paid far less than what I was quoted at other companies. The worker was polite, professional, on time, and the repair looks great. Will definitely use them again on future projects!

Joshua Guthals

8 months ago

We’ve hired Fix It People twice so far and they have been thorough and done excellent work. First project was painting a good portion of our condo — it looks great! Second project was installing projector, soundbar, and screen (including in-wall cables) — they were tireless in getting it all set up.

Vici Will

6 months ago

We have used FixIt People multiple times for various small to medium sized projects. They are consistently reliable and do great work! Everyone we have worked with had been professional, reliable and skilled. Every project was completed perfectly!

Pat Roa-Perez

11 months ago

All around professional. In less than 30 minutes, Don did an awesome job replacing my home's main entrance door locks. This is the second time I used their services, and each time, I was very satisfied with their work. I highly recommend them.

Cristal Moreland

10 months ago

I’ve worked with FIP on several times, they are my go to for home & building projects!Most recently, I had a new bathroom vanity installed and the bathroom repainted. Like all projects, there were a few unforeseen issues we needed to get through but the team was great to work with and everything turned out as I’d hoped.The team is professional & knowledgeable, and the quote and time estimates were accurate. Highly recommend!

Jennifer Cross

7 months ago

I moved into an older home that had water damage. It was my first time fixing up an older home. The task felt huge, but Fix It People's technicians/handymen were able to walk me through it. There was a few times that the job became larger than planned. They rolled with the punches and left my home in great shape. I appreciated them so much that I already have a list started for them to come again!

Vinicio Vazquez

10 months ago

We had some ceiling lights removed and the holes covered and painted. They did a very good job, you can't tell there used to be two hanging lamps up there. They did remove the light switch, which was fine, but left the hole there unfilled, because they said that was not part of the original estimate and that we would have to start a new work order to have that filled for additional cost. We would have been happy to pay more then to have them fill it, but I was a little disappointed that they couldn't just take care of it right there and then. I ended up just buying a plate to put over the empty hole.

Alyson Young

a year ago

I needed assistance swapping a ceiling fan for a light and contacted Fix It People. They were kind, responsive, and on time, and the individual that installed my new light was incredibly professional and knowledgeable. The price I paid was exactly the price I was quoted, as well. I will definitely utilize their services going forward. Thanks!

Mike Dardano

6 months ago

The Fix It People nailed my ceiling repair and painting. They showed up when they were supposed to, did an amazing job, and all of a reasonable price. You can't even tell that there was a bit 10x9ft. hole in the ceiling! I would definitely recommend them to anyone who needs help around the house.

Julie Engelman

10 months ago

Arrived on time, he identified the issue quickly and after a quick trip to Home Depot he had repaired my toilet in less than 10 minutes! I highly recommend the Fix It People and will use their services again on future projects.

Cody Crook

7 months ago

Steve was great. He mounted a TV above my fireplace that other places wouldn't do due to the type of tile the TV needed to be mounted on. He was professional and did a great job. Highly recommend.

D F

a year ago

Very quick and responsive, even with the crush of requests coming in these days. Understood my need to have the work completed quickly and made accommodations to do so. Painters were friendly and knowledgeable. They found solutions to issues they noticed on site. Facetime estimate was easy, although they failed to notice how dark my walls actually were, so forgot to include cost/time to prime in the estimate. I'd suggest having them come out in person if you're making a big change. A few small, hidden spots they overlooked, but nothing that can't be easily touched up. Invoicing system is really easy. Recommended!

Adam Siegel

a year ago

I have used other firms in the past and so was fully prepared for unresponsive and untimely work. That was not what I got. The quotes were provided quickly and the team members they had were ALWAYS on time. Everyone they sent was professional and the work was perfect.I had a spot of water damage in my ceiling. Not only did they quickly address it, but they perfectly matched the paint so that you can't tell there was any issue at all. When they said they would be there between 8-10am, they were there at 8am. I could not recommend Tom and the team he has assembled enough!

Kate O'Neill

a year ago

The crew at Fix It People were fantastic. The quote was comprehensive and fair, and made me feel more comfortable choosing them over a lower quote from another company, because I felt like they understood the scope of the work, and there wouldn't be hidden fees. When it came to completing the work, they were on time and worked neatly and quickly and I couldn't be happier. I will definitely be recommending them to others!

Rachael Fajardo

a year ago

I've used Fix It People a couple of times, and I am spoiled. Their service is just so good. The whole team is easy to communicate with, and I am always so happy with the outcome. Once, some electrical work didn't come out the way I'd imagined it, and I didn't realize it till AFTER all the drywall work was done because the lights were going in last, and when I spoke up...they just sent the electrician back out and fixed it all, very quickly. It was truly no big deal. We are also super picky and have been satisfied by the quality of the work done. And, each time the actual cost of the work has been slightly lower than the quote, which means that the budgeting and financial planning surrounding the projects has never been thrown off by Fix It People.

mikey

11 months ago

A highly recommend Fix It People for any home improvement needs or repairs. They’re well known for their professionalism and customer service. There are no worries or doubts when it comes to Fix It People, because I know they will get the job done. The BEST company I ever worked with. I will continue to do business with them in the future. Thanks again for you professional service.

Karel Bryukhanov

11 months ago

This is my third time using Fix It People and cannot be more pleased especially with Raul! He does an amazing job with all the work he does, covers everything, and cleans up. He is super personable and very knowledgeable! 10/10 would work with him again any time!

Emma Stockdale

a year ago

Robert and Don from Fix-it-People did an incredible job today fixing and installing things throughout our home. They showed up right on time, were very professional and finished the job quicker than expected.We had a ceiling fan installed, 4 hallway light fixtures swapped out, our kitchen faucet tightened, kitchen grout redone, and smoothed out and repainted a portion of our ceiling post some water damage. Everything looks incredible. Will call Fix-it-People again for any home improvement needs.Lastly, the estimate and quote process is SO fast and digitized. Really couldn't recommend more.

Emily Crow

a year ago

I had a great experience with Fix It People. Their office staff is professional, organized, and communicative. Day of, Tony and Joe showed up on time, in branded uniforms, introduced themselves, and explained exactly what they were going to do, and continued to communicate clearly throughout the job. I ended up being charged substantially less than the quote. Would absolutely use these contractors again.

Lisa Christensen Gee

a year ago

We contracted with Fix It People to do some interior painting in our condo. Estimators provided timely estimates for different scopes of work. The project coordinators communicated effectively around needs and scheduling. The painter, Raul, was on time, respectful of our space, did excellent work, and was responsive to feedback. Overall a great experience. Would 100% work with FPC again.

John Lee

11 months ago

The whole process from start to finish was seamless. The estimate was competitive than most and was able to accomplish virtually. Miguel did a phenomenal job with repairing our drywall and reinstalling and refinishing our base boards. You can't even tell there was a huge hole in our wall from before.

Daniele Bernstein

a year ago

After a flood in our basement shortly after buying our house, we had the bottom foot of drywall removed, as well as all our doors and trim. We sought estimates from about 5-6 different places. FIP's quote was fair and most importantly, they got it to us in a day. Other places took constant hounding to get a quote, if we got one at all. They completed the work in a timely fashion and communicated upfront about everything. There were some relatively minor communication issues throughout the project but overall we are extremely happy with the work and they really went the extra mile. Raul mopped the floor all the way out the door, they left things clean and the one item of furniture that was damaged during the work, they sent someone out to repair it within a couple weeks at no charge.

Elizabeth Tandy Shermer

3 months ago

Terrific small business. Really wonderful to work with. Love the upfront, transparent pricing. The schedulers and technicians have always been terrific!

Priscilla Ransdell

11 months ago

Jose came to my house and was such a polite and helpful worker. He taught me what he was doing and it made me feel very informed. He came on time, fixed the issue right away, and was professional the entire time! Highly recommend!

Livia Suzaette

a year ago

River from Fix It People did an amazing job! He was on time, professional, friendly, and did great work! We had some plumbing and electrical work that we needed done - a faucet replaced and a light fixture hung, and he was efficient and able to get around a bunch of issues, like a missing mount and a bolt being too short. He explained everything he was doing really clearly and went out of his way to make sure that work looked good. I will definitely be calling them again for other handyman work!

Mary Kidney

a year ago

We have used the Fix It People for two projects and have been thrilled with how each of them turned out. Both times we contacted them through their website with pictures and an explanation of the project and promptly received a response with a quote. The first involved moving an electrical box for a ceiling light fixture so that we could hang a pendant lamp over our dining room table. The box was moved to exactly where we wanted it, the light we picked was perfectly installed, and the workers painted the ceiling so it looks like the light was always in its current location. They were quick and professional. The project cost came out above the estimate but it was worth it to be pleased with the final product. Most recently, we hired the Fix It People again to paint our office in preparation for turning it into a nursery. They gave us one of the lowest estimates and were able to fit in our small project the soonest of any of the companies we contacted. Since we were so happy with the work they did for us the first time, we decided to move ahead. We learned the day of the project that our scheduled painter had called out sick. No problem because they were able to quickly line up a new painter for the day. The new painter, Dwayne, was quick while still being careful and detailed in his work. The cost came within the estimate and was done in a day. We were originally considering attempting the painting project ourselves but are happy we decided to go with a professional instead since the work was done much better than we could have done and within a fraction of the time. I’m sure we will be reaching out to the Fix It People again for our next home repair project.

Linda Peddle

11 months ago

The Fix It team helped us with so many little projects that we just never seemed to get done. Hanging a mirror, painting a bathroom, installing a dimmer switch, repairing some drywall damage, fixing a sticky door! The team so so kind & professional. Our house feels brand new! We are already putting together our next list of to-do’s for them! Thank you Fix It People!

Briana Piazza

11 months ago

Timo, Robert, and Victor were absolutely AMAZING to work with, not only were they quick but they were CLEAN. They painted my entire 3 bed condo and left it absolutely spotless, the paint and attention to detail absolutely revamped my home. Cannot recommend them enough!

maureen littlefield

8 months ago

I had a Garage side door replaced.
Steve was a carpenter for 20 years and really knew what he was doing.
Also had very good email communication with the Fix It staff.

Jenny Plagman

3 years ago

I had the best experience with Fix It People. We needed to paint our entire house and reached out to FIP for a quote. We ended up using them and I am SO GLAD we did. They were professional, on time, and did an excellent job. All of my friends (even the non-observant ones) commented on how nice the paint job looks. The lines are SO crisp! We will definitely be using them to remodel our kitchen. Use these guys — you won’t regret it!!

Jalanna Cowart

11 months ago

I've used Fix It People over the past 1.5 years 1. to replace light fixtures with fans 2. Garbage disposal install and 3. Re-installing bathroom vanity sink - each and every job they have done fantastic work! I will continue to use them for all my handy person needs!

hotelhustlers

a year ago

I first used Fix It People to repair/paint four rooms last fall when we were listing our Lakeview house for sale (I am retiring and moving to Las Vegas so no more snow!). They did an amazing job at a very reasonable price, and I thought we were done. Our house just sold, and as we were dismantling our basement bar we realized we had quite a bit of drywall damage and painting that needed to be done, but we were closing in 5 days. I reached out to Tom and Taylar, expecting that they would say there wasn’t enough time to get it done; they sent Raul over (who did an AMAZING a job) within 48 hours, and now I can leave town knowing the work is done to perfection. I was in the hospitality industry for 30+ years and appreciate great customer service…these guys optimize that! I always go to real customer reviews before scheduling work to be done, and I felt compelled to leave this review, as they are a group of folks-from initial quote to finished product- who care about what they do. Don’t look any further, they are the best!

Andrea Czarnomski

a year ago

The Fix-it-People have once again done a great job at my house. I had a bathroom vanity and medicine cabinet to remove and replace. Mirek quickly pointed out that the Ikea vanity I had bought was not great quality and suggested I return and purchase something from Home Depot. I was lucky to be able to return and purchase a new vanity. Mirek was able to install the new vanity and medicine cabinet and it looks great! He was very professional and made sure to ask before making all fixtures permanent. I will 100% use Fix-it-People again.

Kelli Covington

a year ago

I've used Fix it People for drywall repair, kitchen backsplash tile, and bathroom vanity installation. Their handymen are always professional, on time, and highly skilled. I will continue to use them and recommend them to friends for anything from small to more complex home repairs!

VRS

2 months ago

Excellent customer service. Professional crew. In-and-out non-nonsense service delivery. Definitely recommend.

Kim Bosse

a year ago

I love working with Fix It People. They are such straight shooters and problem solvers. We were out of hot water but it wasn't a hot water heater issue it was an electrical. We were able to pinpoint that up front so they sent an electrician that was able to fix the issue on first visit. So easy!

Suzanne Hock

3 years ago

I had the staff from Fix It People work on many projects on my new condo this fall. I have nothing but high praise for this organization. They were timely, responsive, and the work was done very well. Roger with electrical work, Angel with general carpentry, and Eric with plumbing and installing a beautiful new back splash were all in my home and I was impressed with their skills and work ethic. They all were professional, arriving on time, got right to work and cleaned up when they were done. Also, the costs and estimates were always clearly explained so there were no surprises. I would recommended them and will use their services again when needed.

Katie Rose B

a year ago

Ray came in and gave our whole apartment a makeover with great humor and sensitivity to COVID protocols. We had a couple jobs that stretched out over several days, and he took time to explain what he was doing, why, and how long everything would take. He was also so friendly and warm and brought a wealth of experience to our home - ask him about his time in the painter's union!

Barbara Habhab

7 months ago

Fix It People did an excellent job. Miguel was awesome, very thorough, conscientious. Made my condo look like new after extensive water damage

Brian Shepherd

6 months ago

Everyone was very courteous and explained things well. Whenever I contacted the office with a question or concern they were very responsive. Most importantly, the final bill was VERY close to the initial estimate.

Diane Miller

a year ago

This company is great for managing a group of small home projects that need to get done in a timely manner. They organize and communicate with the trades and work with you on scheduling. So, bottomline, you know someone will show up, how long it will take and how much it will cost. All of the workers that came were timely and professional; and, I especially appreciated the proactive communication from my painter, Heriverto.

Anita Vivo

a year ago

I hired FixIt People after receiving an estimate for two undermount sinks to be replaced. It is my opinion that the plumber arrived without sealant so he would have to spend an additional hour going to the store at $200. My invoice was significantly higher than the original estimate because FixItPeople charges for this time as normal and part of the contract. Maybe I am naive, however I think having tools to do the job, like sealant, is normal to a plumber especially when the job is well articulated and an estimate is provided. I feel very disappointed and betrayed by their system. The idea that a tube of $5 sealant cost me over $200 amazes me. This was my experience and I share to help others manage through understanding their quote system and actual charges.

Eric B.

a year ago

We have used Fix It People several times. Each time they’ve come over, they’re on time, polite with a good sense of humor, and they do the work quickly and very effectively. We’d give them five stars, and will keep using them as new issues come up at our place.

Taylar Pompey Harrington

11 months ago

I had Tony out to do some electrical work and he was great! Efficient, fast, wore shoe covers and a mask. Brent, Denis and Dylan in the office we’re great, scheduled the work quickly and answered my questions promptly and clearly.

Philip Guichelaar

2 years ago

Overall very disappointed in the work I had done by Fix It People - I had two bathrooms remodeled and the attention to detail was just not there. Towel bars were installed crooked, faucets backward from blue/red hot/cold indicators, and the vanity in my guest bath still has crooked doors and the install team stated they wouldn't be able to fix it unless I had a new vanity shipped from the manufacturer. I won't be using Fix It People for any future repairs I need done. I'm leaving 2 stars rather than one because they were very punctual and friendly, however.

Patricia Calore

2 years ago

The best! We've been a repeat customer since late 2016. Fix It People has been an extremely reliable resource for numerous issues requiring attention within our condo. Most recently, we had a need for painting of a portion of our 20' ceiling; we are a 3rd floor walk-up to boot. Despite some definitive logistical challenges presented by our hallways, stairwells and the size of the extension ladder, the team rallied to resolve exactly how to accommodate the issue. The job was completed efficiently and professionally; the knowledge and capability of the team was with without question. We super appreciated the can do attitude throughout the duration of what could have been far more stressful. Thanks, to Lane and Michael for their time, attention, and willingness to go the extra mile for this less-than-standard painting need. We also had one additional area in a stairwell in which the stairs themselves presented a challenge in reaching an area to be addressed; they knocked that out quickly and effectively as well. We've used Fix It People for electrical, plumbing, painting, grout & caulk work -- you name it. Thanks to the entire team, from estimating the job through to completion. Excellent resource for all home repair needs!

Neal T. Gregus

2 years ago

Overall: I could not recommend Tom, Juan and the Fix It People team more for refinishing/staining wood floors.My fiance and I purchased a home with wood floors that were in desperate need of refinishing and staining from light to dark on a complicated wood palette (maple with + Brazilian cherry inlay = stained dark with a mix of espresso + honey stains). We planned to make this happen only days after moving in, and we were hopeful that the Fix It People would be able to complete the job quickly to continue settling in.Our work was done ahead of schedule, the workers were professional and respectful and returned after the day of drying to fix any and every small imperfection to make the entire floor look seamless and flawless.Great value and great people!

Reilly Gill

2 years ago

I hired the Fix it People for a pretty extensive remodel of my new condo and they did an incredible job. My project manager, Taylar, kept me posted on everything that was going on and made me feel very in the loop. She also took my sometimes lofty and vague ideas and made them approachable and attainable. The contractors were respectful of other people living in my building and of the building’s common areas. The quality of their work is top notch, too. They offered to come in and follow up on things after the project was completed, which is so helpful. I would absolutely vouch for them and hire them again.

Sara Grossman

4 years ago

Fix It People did a wonderful job painting our condo, including our kitchen cabinetry. Tom was responsive and helpful. All of the painters were friendly and showed up on time. I would absolutely recommend Fix It People and will use them again for future projects.

Amberlee Cook

a year ago

The whole team was excellent from start to finish. I was nervous about getting work done, but the process was simple (including payment). Matt did an outstanding work with my drywall repair and painting. I will be using their services again.

Jacqueline McNeill

a year ago

We have used Fix It People for larger and smaller projects in our kitchen, bathrooms, and living room. They have all turned out beautifully. This team was professional and attentive to our preferences and any changes we wanted to make. Would recommend!

George Simpson

5 years ago

Tom and Joey did a fantastic job on every single step of the touch-ups before selling my condo and even finished a few small odd jobs while they were there.Tom first did a thorough itemized survey of everything that needed to be done and sent it to me the same day.Then Joey arrived and over a few parts of 2 days was able to complete the entire job and executed all repairs to high standards. The electrical work and caulking/painting and crack fixing was superb.The carpet cleaner they brought in made my carpet look as closet to new as possible.Overall, the price was very reasonable, especially considering the quality of their work.-George S.

Jaclyn Smith

2 years ago

Eddie did a great job with repairs and painting around our house. He was professional, friendly, and his work was fantastic. Joey came to help out on the last day, and did a great job as well. We will definitely be using the FixIt People again!

Sylvester Smith

3 months ago

Great experience. Everyone was super professional and responsive. They are my “go to”. Great job, guys!!!

Kevin Flaherty

a year ago

Second time working with Fix air People. Quality of work was excellent, and communication was great throughout the process, from scheduling to completion of the job. Will definitely be using Fix It People again!

Paige Lassen

2 years ago

The Fix It People team of Joe & Victor did a fantastic job repairing extensive water damage resulting from an ice dam situation. They were punctual, very professional, thorough, and kept us informed about their progress along the way. They went above and beyond AND finished on time. Additionally, they noticed a problem with our door which we planned to get repaired and sent Tony out to take care of it! Will definitely use them again.

Jenny Merritt

2 years ago

Fix It People did a great job with many projects at our new home, especially installing beautiful new floors and cleaning and fixing things before we moved in. They were willing to come back and help with additional items we noticed too. Tom Patten was great to work with and Jose did a great job with everything. Highly recommend!

James Bube

4 months ago

Don the plumber and Roger (I think) the electrician were prompt, professional and knowledgeable. I’ll be using these guys again for sure

Eric N

3 years ago

Was referred to Fix It People by a friend, and had an okay experience with them. Their attention to detail could be better as the drywall they hung has some gaps by the ceiling and my quarter round does not match my floor. Even after telling them it should have been stained with the floor, they didn't do anything to fix it. Tom was great at setting up time to understand what I was looking for with the remodeling which was appreciated.The project was supposed to take 3 weeks and went on for 2 months. I understand not everything goes to plan, but throughout the course of the project I had to consistently chase down someone to give me answers for progress updates. After my sink had been installed, a week later the p trap slipped off and drained water all over the bottom of my sink which was frustrating. They didn't clean up the garbage after I repeatedly told them I was coming to paint the place. I had to remove it on my own.Overall, everything is installed and works but the attention to detail needs some work.

Vincent Dow

8 months ago

They painted our living room, kitchen and hallway. The estimate was on time and accurate. The communication was excellent all along the process. They did a quality job. They even did a little extra.

mike sands

a year ago

Fix It People (FIP) did a great job with my repairs. This is the second time I had them out for work over the past few years (last time was them completing a major remodel of entire condo after previous contractors defaulted). They were quick to stop by, provide a quote, and complete the repairs. Mirek of FIP was extremely efficient. He completed the job (replaced a unique rear outlet toilet) on time and under budget. It is not very often that you find an honest company that is timely and focused on the customer in this industry. I will certainly use FIP again for future work. Five stars all the way.

Hay Fer

3 years ago

Darrin did an EXCELLENT job. He came over to fix the clogs in both my bathroom tub and sink as well as a drip in my kitchen faucet. He made sure to explain everything he was doing, did tests to make sure the job was completely done, and showed me everything making sure I was happy with the result. My kitchen faucet was so rusted that he had to cut it out but he took PICTURES to prove to my landlord that it was work that needed to be done. The tub was my biggest priority and its finally draining again and he made sure to be thorough. He was also extremely friendly and even chatted with me! Which is a HUGE plus for me when dealing with any specialty worker coming into my home. I felt super comfortable placing my trust in him and he is VERY good at what he does, I was beyond impressed. I highly recommend him to anyone.

Brian

a year ago

This is my 4th time working with FixItPeople and they did a great job (again). For this job I needed a couple of electrical junction boxes moved and lights/mirrors hung. River arrived on time and was very professional and courteous. As we talked thru the need we determined it was better to switch course and get different light fixtures to avoid having to rework the junction boxes. This saved me time and cost and ended up being the much better option for my needs. River was thorough in his explanation. After I purchased 2 new lights online for pickup, River went to pick up the items and returned promptly. The work was then completely swiftly and with high quality. I’m pleased with the service from FixItPeople, will use again, and appreciate River’s attention to detail and high quality work.

Salvatore d'Amico

10 months ago

Called them to service a rental. They coordinated with tenants, who were pleased and I didn’t even have to be there. Whole transaction happened seamlessly and effortlessly via their site and through email. Will definitely use again.

Chris Wentland

2 years ago

Early March, I hired Fix It People to assist with a garage drywall project. The project manager did a great job with helping me coordinate with other companies. Their drywallers did an incredible job! And they went the extra mile to finish early. I could not have been happier and I would highly recommend their services.

Parth Desai

a year ago

I hired them to repair the water damage of bathroom ceiling from the leak from the unit above. Intial correspondence and quotation was very quick (within min to hours). They scheduled date and time and projected 2 days projects. However, men did not show up on time nor shown courtesy to inform that they are running late. First day, handyman did not even work. Evaluated the problem for an hour and asked to come next day. 2 days project got derailed and delayed for 2 weeks. This tardiness from handyman and lack of proper communication from their team made things haywire. On the last day, we had to remind them to discard the trash. In short, it caused us lot of inconvenience. Final invoice was $300 higher than quotation depsite reassurance that i'd be discounted for the incoveniene caused. I would not give them business again.

Ed Johnson

4 years ago

I’ve used Fix It People for multiple project but this last one cemented them as my go to contractors. They just finished a bathroom renovation and it’s spectacular! They installed new tiles, moved some electrical, installed new lighting and fixtures and installed a new medicine cabinet. Their pricing is competitive but fair. Their professionalism is unmatched. I recommend them for any projects big or small.

Emily Pirruccello

7 years ago

Highly Recommended. I used Fix It people to paint my kitchen and hallways and some other minor repairs. Tom was my point of contact and always got back to me immediately with any concerns. Niall did a wonderful job painting. They were very professional and reasonably priced. Will definitely use their services again.

Thomas Parolin

a year ago

This wasn't the first time we've used Fix It and it won't be the last. These guys and gals are responsive, offer reasonable/competitive pricing, and are efficient. Roger is an electrician and helped us with some work in the master suite -- he was professional, efficient, and also took the time to show me what he was doing/teaching me a few things along the way. If you need any handy work done around the city, no-brainer to pick Fix it.

Andrew Weisberg (Chicago Criminal Lawyer)

6 years ago

I recently needed repair work on a closet in the master bedroom. I figured it would be a hassle to get a reputable person out to do the work. I found Fix It People online and saw they had glowing reviews. I talked to Tom who quickly set up an appointment. Tony arrived on time and quickly did the job. Looks like brand new. And when it came to the invoice, they charged the absolute minimum based on their estimate. It was really a steal. I plan on using them again when the need arises. Glad I found them.

Anjali Nakhooda

2 years ago

I've used Fix It twice -- once to repair damaged drywall and, most recently, to replace rotten deck boards. Both experiences were excellent. The technicians were really skilled and did an expert job. The final cost was in both cases at or below the estimate -- and very reasonable, particularly for such high quality work. I'll be using them again for sure!

Amy Crumrine

2 years ago

Tom and his team were very responsive and easy to work with. Kamil painted my kitchen cabinets and I am so happy with them. He was also very considerate, timely, and easy to have in my home. Would definitely use this team again!

Jonathan Stein

7 years ago

I am a real estate broker in Chicago and had a client that needed painting and patching completed before listing their home for sale. I contacted Fix It People and they were able to provide a very competitive estimate within two days of my call and the work was completed three days later just in time to list. They did an amazing job and were very professional and communicated effectively throughout the entire process. I would highly recommend Fix It People to any of my clients moving forward.

Mary McFarlane

8 months ago

Company sent a hard worker who handled my various tasks with vigor. I’m pleased with the results. I recommend this company as a handyman source who can provide professionals.

Stephany Oliveros

2 years ago

We have been recommending Fix It People to our clients who are homeowners and landlords for a couple of years now. They have been consistent in delivering prompt service at reasonable prices. Their bids are detailed and professionally written that allows us to have a better understanding of overall costs and making us very well informed on the proper action to take. If you're a property owner that needs maintenance or preparing your home for sale, reach out to them and you won't be disappointed.

Janet Deatherage

6 years ago

We hired Fit It People due to their good reviews on Yelp. They did not disappoint. Our guy, Joe, was prompt, polite, did a great job with our drywall/paint project, and we couldn't be happier. Would highly recommend for any paint, fix-up, handyman jobs. Tom, the GM, responds quickly to emails and phone calls, too.

Larry Berman

6 months ago

These people are professional, skilled, and easy to work with. Their rates are very competitive
Excellent company.

John Balamuta

3 years ago

Very happy with the entire experience working with Fix It People to paint our house (indoors and out). Tom was knowledgeable during the walkthrough, quickly provided a detailed quote, and was responsive and articulate throughout the job. Isaiah and Emil were friendly and capable, always willing to go the extra yard to make sure everything looked great. Highly recommended!

Annie Iles Tooth

3 years ago

We had a great experience using Fix It People to repair water damage that came in above a window in our master bedroom. We were able to handle a lot of the details via email, everything was clear, the team was responsive, etc. We were also able to have Leo, our tech, come when we were gone (to live into social distancing), and everything looked perfect when we returned. We will use Fix It People again!

Julie Sick

4 years ago

Fix It People really live up to their name! Their customer service is outstanding. Their work is impeccable, and Tori, Rafael, Mark, and Jeremy (and Mike) all worked so hard to get our drywall repair/paint job just right and on deadline. Highly recommended!!!

Paulina Levy

4 years ago

Fix It People were prompt with their estimates and helpful in solving some of our drywall problems. The completed job was well done and as expected. The painters were great and gave us good suggestions on our drywall and paint issues. Overall, very happy with the service provided. Thank you.

Myriam Cabello

9 months ago

The service was done very efficiently and professionally. There was one miscommunication with scope of the work, but it was resolved quickly. I loved the fact that the company responds very quickly to all requests for services. Great company.

Brad Ziemba

4 years ago

We really like Fix It People! Taylar P, Mike M and Amie made the estimate and scheduling an easy process. We had a room painted, some trim work repaired, a few outlets added and ceiling light replaced. The turnaround time was within in a week. Specifically, Roger (electrician), Enrique (painter) and Mark (painter) did a great job!

Brian Bauer

3 years ago

I had Fix It People complete a punch list of projects for my building that everyone else couldn't seem to finish/get right. They did an excellent job, from the project management, on job performance, and follow up. Will use them again!Best of all, I appreciated the candor .. I wanted them to fix some tile, and they were astute enough to realize that it wouldn't look right even after patching.. and that the real problem was the tile was incorrectly installed initially. Even though it's not the answer I wanted to hear, it is the answer that will make me happiest. Thank you Leo, Lane, Tony, Joey and Taylar!

Kaitlyn Weinert

3 months ago

Fix It People was responsive, transparent, professional, on time, and thorough. Highly recommend!

Jiahui Yu

2 years ago

I had Angel fix a couple of small projects in my new home. He was quick, efficient and patient. The work was done nicely, and he also gave me good advice for home maintenance. Would highly recommend!

Liz Kelly

3 months ago

Tony was prompt, helpful and very knowledgeable! I would definitely call Fix-it People again!

Jeffrey Rosen Jennifer Keys

3 years ago

Easy office to work with. Tried really hard to accomodate my busy schedule which was much appreciated. Visit for the estimate took 5 minutes, had a quote that night. Sent a very good technician who worked quickly and cleaned up a good size drywall repair very well. They made it like my drywall water intrusion problem never happened. HIghly recommended.

James Scherer

3 years ago

They replaced silicone around my leaking shower door. Michael and Lane both did an excellent job and were a pleasure to work with. The quote and payment were very fair. I will definitely use their services again!

Jason Corletta

3 years ago

I recently had my kitchen redone by Fix It People and they are the best around. They are professional, accommodating and upfront about the project, the costs and the time frame. They make a process that can be overwhelming simple and enjoyable. I especially enjoyed working with Tom, Mirek, Kamil and Jose, they are not only experts at their craft but great people! I will definitely be using them again for any future projects.

Jonathan Stricker

7 years ago

Terrific company, they did several small jobs around my apartment and then a major painting job. Tom is extremely responsive and organized in arranging the jobs and everyone is a pleasure to work with, efficient and knowledgeable. Especially happy with the paint job, completing a very large job in only two days. Would very highly recommend and will definitely be using in the future. Thanks!

Hannah Bloom-Hirschberg

4 years ago

Angel came out today originally for some plumbing issues. Not only was he incredibly knowledgeable but he also caught an error that a previous contractor had made! His honesty and knowledge saved us money and hassle. And he even dealt with some last minute jobs I asked about. He was on-time and very efficient. I would highly recommend him and I will definitely use him, and Fix It People, the next time I need this sort of work done.

Zosia Krusberg Coalson

9 months ago

Fantastic company. Straightforward scheduling and payment process, professional workers, excellent work quality. Have already returned for help with another project.

Matteo LaMarca

4 years ago

This was my second experience with FixItPeople and again I was blown away by the work. Ivan, my contractor, did an amazing job getting my TV mounted with little interruption in my day, I was working from so that was very important to me. Ivan was early and when he left there was no trace. He was friendly and respectful of my home, he left it the way he found it. I highly recommend this company for general contractor work.

Bryan Bamonte

3 years ago

Just wrapped a drywall repair from water damage project with Fix it People. Armando worked on our house and he was professional, timely and ensured the work was complete and turned out great. Given the lack of professional and responsive contractors in the city, Fix It People exceeded all of our expectations. We look forward to working with them in the future

Aaron Tipsord

a year ago

Used FIP to look at an electrical issue that was reported in the inspection for the pending sale of my condo. There was a tight deadline between the closing and when the issue needed to be resolved. Worked with Tom to fit me into the schedule and get the issue resolved in record time! Thanks again to Tom for the quick scheduling and Roger for looking at the electrical panel. 10/10 would recommend FIP to anyone!

Lisa Babcock

3 years ago

Great work - Tom was a pleasure to work with. He and his team are professional, knowledgeable and thorough. They helped us update our investment condo in a downtown high rise and handled all of the building requirements for the work. We will definitely use them again for future projects.

Becky Call

a year ago

Fit it People painted our ceiling and repaired cracked grout in 3 bathrooms after a virtual consultation. Reasonable price and good service.

Mike Veldhuis

3 years ago

Had a positive experience with these guys. They were very accommodating to work with our busy schedule and the price did not exceed what they quoted us. We will be our go to if we have anymore water damage issues...or anything else that needs done in our building.Good job, Tom and your team! You did a great job!

Harold McRae

a year ago

Fix-It-People did an outstanding job of painting my entire condo: all of my interior/exterior walls, inside of my closets, all of the woodwork(base boards, crown moldings and chair rails, french doors, etc), removing bathroom shower doors, and repainting several kitchen cabinet doors. They also installed a new dining room chandelier. All was done at very reasonable costs and very efficiently. My condo is now camera ready to be listed for sale and i feel confident will add to its marketability. I highly recommend Fix-It-People: they are competent, reasonably cost effective and time efficient.Harold McRae

Shawn Kline

2 years ago

9/24/20 update:Tom contacted me after I posted the original review, reiterated his regret about our experience and offered to do some additional work to make things right. We took him up on the offer and were pleased with the timeliness and quality of the additional work.I'm adding a star to my original rating because I can see that Tom truly cares about doing a good job and making things right, and I completely respect and appreciate that.Original review:We used Fix It People to do some renovations and repairs at a condo we purchased before moving in. Our experience wasn't completely horrible, but it most definitely wasn't great, and I would not recommend using this company.The good:1. Tom's (the general contractor/manager) estimates were detailed and easy to understand2. The crew showed up on time and kept the condo and common areas very clean3. Mirek was the stand-out individual on the team. He had the best communication skills, attention to detail, and really approached the work as if it were his own home. If you do decide to use this company, make sure you get Mirek to do as much as possible.4. We originally selected materials that we learned were out of our budget, and Tom was good at finding similar options within our price range.5. We ended our work with Tom before everything was finished due to multiple issues, described below. Tom did acknowledge the poor experience and fairly charged us for the work that was completed.The bad:1. The electrician we had was not good. He seemed to get confused, he messed up the switches and tried to tell us that that's how it was originally, and he was generally horribly slow. I would not recommend this company for any electrical work, period.2. Tom seemed very disconnected to the work going on and to his team's status. We had to bring up issues with him to ensure they were planned and corrected in order to stay on our timeline. He would also send one person to do work that should have had two people, notably the install of our range hood.3. Speaking of timeline, Tom does not display any kind of project management discipline in planning. We had to prompt him to give us a project schedule. He provided us with a very high-level timeline, and he didn't stick to it. There were multiple occasions when we learned about delays after-the-fact. I understand that sometimes delays happen, but the communication was mostly lacking. We told Tom that we expected more proactive communication, and he did adjust to a degree, but not nearly enough.4. Overall, aside from Mirek's excellent work, the work quality of the team was mediocre. If we hadn't stayed on top of the progress on a daily basis and managed Tom to manage his team appropriately, we would not have been pleased with the end result.My general assessment is that Tom took on too much work and was stretched too thin. I believe he wanted to do a good job for us, but he didn't. He had really pressured us to commit to doing this work because he said he only had one team left for the timeframe in which we wanted the work done, but I think he would have been better served to let our work go, and we would've been better served, too.

Jay Bostick

6 years ago

I am a landlord that lives out of state. For all of my repairs and fixes, I use Fix It People - have since 2015. Their staff is friendly, professional, and I feel comfortable leaving keys with them since I can't be there. The repairs have never exceeded and hour and a half in time (they are efficient) and have always been repaired on the first try, even if they have to run to Home Depot to get a specialty part. I can't recommend them enough - I am a customer for life.

Liz B.

3 years ago

Fix It People recently completed a myriad of tasks in my condo including drywall repair due to cracking/water damage, realignment of an interior door jamb due to building settlement, painting the kitchen and two bathrooms, re-caulking a shower, replacing rotted wood and a loose threshold in an exterior door jamb, and installing a kitchen backsplash. The crew of painters (Rafa and Tino), carpenter (Tony), and handyman (Jose) did a great job on all tasks and I am extremely happy with the results. They completed the work in only 4-1/2 days and thoroughly cleaned before they left. The backsplash looks great, the door closes properly, the shower looks like new, and there is no indication that the drywall was ever damaged, since the repairs were seamless and the newly applied paint blended in with the existing color.

Klara

3 years ago

I was so happy with the work done by Fix It People! They gave me a quick estimate, were so easy to work with throughout the job, and achieved great results. I'd recommend them for any home improvement job.

Rachel Calandros

a year ago

Enrique was AMAZING! We're so happy with the service they provided. Our home looks better than when we purchased it!The organization is very communicative and timely! Very great value! 10/10

Cooper Slack

2 years ago

I called the Fix It People to help with a door handle that had broken off. The team at Fix It were able to get back to me promptly via email with an easy process of approving quotes and such. Taylar was able to come get it fixed and was in and out within 5 minutes or so! Will call again for any fixes I need.

Rob Yetter

5 years ago

I hired this firm to hang drywall and paint. The work area was no more than 75 SF including a small closet. They did not show up the day I scheduled the work so they started a day late and gave no explanation. The two man crew working very slowly took 3 full days. The did the easy stuff fairly well but the they botched everything else .The electrical outlets we're not secured to the studs, instead they shoved bits of plastic under the receptical to hold them in place. They brought in a third worker to install the baseboard which did not match the rest of the room and they didn't bother to wrap the baseboard around the closet entrance .They were happy to take my money.

Matt Johnson

3 years ago

I’ve used FIP twice and they really do good work for decent prices. First job involved installing two ceiling fans and pendant light fixture. Roger was awesome and even fixed a switch problem I was having in another room. 2nd project involved replacing a sink, faucet, and garbage disposal. There were some curveballs on that one but FIP did a great job getting it right. Will likely hire them again!

Nadia Alexandra

4 years ago

We really like Fix It People! Taylar has been doing a great job helping us with scheduling and figuring out some home improvement jobs. Also, we were thrilled with how quickly they sent someone to fix our sink and he was great - did an awesome, efficient job. Thanks!

Debbie Torgan

8 months ago

Roger at Fix-it-people installed 2 track lighting fixtures for me. He listened to what I wanted and creatively solved the problem and the price was as quoted.

Neal Therrien

4 years ago

I have worked with Tom and the Fix It People team on multiple projects. They do quality work and really are a jack of all trades when it comes to repairs and home improvement. They are very professional, set realistic expectations and have great communication. I highly recommend reaching out to them for any need in those categories.

M. P. O'Brien

7 years ago

I highly recommended Fix It People. Tom the General Manager is very professional and answered all my questions. Allan is professional, personable and did a great job hanging shades I had purchased.This was the easiest home improvement experience I have had in a long time!

Stephen King

a year ago

They’ve done both ceiling/drywall work for us and have done a great job each time. Joe has been out to our place each time and is very professional and skilled.

Minna O'Leary

7 years ago

I contacted Fix it People and they were at my place within 2 days to do the work I requested. They replaced 2 light fixtures in my condo. They were speedy, responsive, professional and very easy to work with. I will definitely be using them again and so should you!!

Brendan Edmonds

5 months ago

Great experience. Responsive, helpful, timely, great people, great work. All of the above. Highly recommend.

Lora Cimino

4 years ago

I would recommend Fix it People to anyone that needs some work in their house. They were readily available to give the estimate and wasted no time in scheduling days to the work. The guys that came to my condo, Joey and Angel, were great! They were nice and extremely helpful.

Jenny Ackerman

a year ago

Amazing company!!! Roger and the whole were great and completed all work beyond expectations! I will be using this company for all the jobs I have around my house!! Really- I can’t recommend them enough!!

Cassie Bergren

9 years ago

Outstanding handyman company! We hired Niall from Fix It People to paint two of our bedrooms install shelving. He was extremely punctual, friendly and reasonable. We would definitely hire this handyman company again... highly recommended!

Corey Lenhoff

a year ago

River was an excellent handyman - he completed everything we asked of him while explaining what he was doing, and even went out of his way to fix up a few things we didn’t notice initially, like sealing our front door. Would recommend

Asif Bahauddin

a year ago

I have used Fix It People for several years for various maintenance work at my Condo. They have been extremely professional at their work and have delivered high quality work.

Sarah S.

a year ago

We had to get some electrical work and drywall repairs done, and Fix It People did an excellent job. They were very quick to respond and it looks great!

Anthony Long

5 years ago

Honest, reliable, clean, courteous. My project was rehabbing a basement with drywall, some reconfiguration of a closet, moving an electrical outlet and switch, and paint. It happened on-time- on-budget, no BS. Great workers, can-do attitude, no strange haggling over imaginary scope changes. Highly recommended.

Dominic Irpino

5 years ago

WowWhere do I start?Ok, well here goes.Tom and his Team at Fix It People are nothing short of Amazing.Why do I say that?I will tell you.In the profession of fixing small, medium, or larger issues most companies can often cut corners and want to get 'in' and 'out' as quickly as possible to move on to the next 'job'.Tom and his Team do not treat it how others do and take a similar approach to how people should be treated...like 'people' and not a 'job'.I own and operate a Real Estate Brokerage and having a good Company to call upon is both a major issue and need for their repair and fix-it needs.Every since meeting Tom, I was impressed with how genuine and thorough he and his Team was and have been using and referring him ever since.In a world where most companies look at folks as a $ sign it is refreshing to work with a Company that takes the opposite approach to treat you like you are part of their family and truly in it to Help you in any way they can.We actually have our friends and clients calling us back to thank US for recommending Tom and his Team.Give the Fix It People a call for any home repair needs...you will be making the right choice.-Dominic Irpino

mary kilpatrick

6 years ago

Incredibly friendly and helpful! We had Fix It People handle our maintenance to-do list before listing for sale. Tom was a delight, even recommended a cleaning company when I mentioned it was the last thing to cross off my list. Above and beyond!

James Robbins

4 years ago

My company Pressbox used Fix It People to paint our headquarters in Lincoln Park, and they did an awesome Job! Rodney and Enrique were great; they were very attentive, efficient and a joy to be around. Rodney even offered me half of his cheesesteak after he found out I was from Philly... talking about going above and beyond! Can't wait to use them again!

Austin Grant

8 months ago

We had our wall repaired after some water damage, and Miguel U. did a really great job making it look like it never happened!

Nell Walters

8 months ago

Replaced a light fixture in our laundry area. Couldn’t be happier. Quick, efficient, clean. All you can ask for.

Patti Ushman

3 years ago

Roger did a great job replacing the caulk in our bathrooms before our new tenant moved in. The process to get setup with someone was very easy. Would recommend Fix it People.

Travis Campbell

4 years ago

Absolutely fantastic. The booking process was simple, the handyman showed up EXACTLY on time and carrying everything he needed, and the work was done quickly and professionally. Even paying the bill online was easy and intuitive. I thoroughly recommend and will be using them again myself.

Monika Schoenbeck

4 years ago

Very pleased with Fix It People and the responsiveness of Tom and Angel! Angel did some work for us and he was very professional and made sure I was happy with the job before he left. Can highly recommend them!

Matthew Gibson

3 years ago

The manager promptly reached out after my initial review and explained what happened along the way, changes he's working on internally to address my concerns, and did what he could to make it right. Appreciate working with a company that has a hands on leadership - reassuring to know that if there is an issue they treat each customer as if they were the only customer. Def will do business with them again

Scott Karnish

a year ago

No job too small for these guys. Professional outfit all around and I have used them three separate times for random home projects. I highly recommend Fix It People for any handyman project you may have.

Kate Gibbons

6 years ago

Tom and his team are responsive, professional and knowledgeable. We have used Fix It People 4 times now and will continue to use them for any of our handyman or repair needs. Highly recommended!

Susan Martin

11 months ago

I had a pocket door repaired. I was very pleased with the job. I will definitely use Fix It People again!

Kelsey Critchell

6 years ago

I had drywall and painting work completed in April by Andy. The work was done well and Andy was professional and helpful. I would contact the fix it people again for any future housework needs.

Jessica Edgerton

6 years ago

We had over a dozen small projects associated with moving to our new home - from assembling a TV console to various baby-proofing jobs. Tony took care of everything in record time. Efficient, professional, extremely capable, well-priced. What more could you ask for?

Ed E

3 years ago

Initial communication is superb- cordial and punctual. Then it goes downhill pretty fast. Took about five months to repair from flooding. A number of miscommunications including to haul the floor material ourselves. Lots of patching problems rather than actual fixing.

Henry Shine

3 years ago

Have had 2 very difficult jobs with this group. The first - they painted a whole wall of my condo the wrong color and I did not receive a repaint or a credit. On the second job, they were supposed to reattach a plate to a drawer and ended up ruining the plate by screwing through the front to the drawer and now I am unable to find the replacement.

Bryan Quick

4 years ago

Everyone arrived on time and did a great job! The work was all completed on time and done with high quality, and they were extra careful to make sure they didn't damage anything. I definitely would use again!

Admin Alex Wolking

a year ago

We love working with Tom Patton with Fix It People! He is incredibly, responsive, and helpful in coordinating fix it items for our clients.

Barbara Aron

a year ago

Excellent service. Very efficient. Very professional. Great work. Only criticism is that I felt their plumbing pricing was too high

Linda Mueller

a year ago

Tom and his team are extremely professional, trustworthy, skilled and accommodating. We would be happy to work with this crew again - Roger does great work!

Hannah W

3 years ago

I had a great experience using Fix It People. Pricing was reasonable and they were very easy to work with. Joey and Leo did a great job!

Rebecca Marcotte

7 months ago

Fix It People did an amazing job fixing my ceiling. I will definitely use them in the future

Kyle Aldrich

7 years ago

We needed our condo painted and were on a SERIOUS time crunch. Fix It People not only did an incredible job, they actually got it painted AHEAD OF SCHEDULE!!! First class experience from start to finish, THANK YOU!

Joanne F

4 months ago

Very communicative and everything was handled very quickly!

Andrew Montesantos

2 years ago

Professional from start to finish. From here on out, I’ll go to these guys for everything from lawn care to full gut jobs. It’s nice to have a skill set like this at your fingertips for anything that needs fixing.

Will O'Hara

2 years ago

Tony from Fix It People was prompt and performed some cabinet repairs quickly. Great experience from start to finish.

Risha Singh

6 months ago

Great work and super friendly team! I’m very pleased

Rick Palmer

11 months ago

Excellent service as usual. Roger fixed thermostat when I was not getting any AC.

Jim C

5 months ago

Repaired leaky sink and replaced garbage disposal .

Sam Uncle

9 months ago

I submitted a job request of faucet repair in their website, got no response from them at all.

Holly Michaels

6 years ago

Fix It People provided me with prompt and professional service. The handyman was very skilled and quick. I will definitely be using this service again!

Melissa Gorgei

a year ago

Some electrical outlet work. Professional, prompt, courteous service from Roger.

Jay Ciavarella

9 years ago

If you care about reliability, do not use this company. Setup a 900a appointment and took the day off work and they never showed up.

grace foltz

4 years ago

Needed a small repair done and spent months trying to get someone to do it without paying top dollar. Fix It People were extremely responsive and quick.

Brenton Eldridge

2 weeks ago

Punctual, neat, and efficient
Quality work

David Ryan

a year ago

Robert did a great job repairing my garage ceiling, would recommend!

rmkaiser

6 years ago

Everything looks great! Tom and his team are easy to work with and follow through with what they say. I'll use them again!!

cat schill

8 months ago

Best experience with home repairs. Plan on using again soon.

John Barbagallo

a year ago

Very professional, finished ahead of estimated time and cleaned up the area before leaving.
Highly recommend them.

Eric Yee

2 years ago

Tony did a great job and was very professional. We would use him and fix it people again

Bill Vonderheide

a year ago

Robert and Tino did great job repairing my drywall.

Nicholas Thompson

6 months ago

prompt and good work, across many different disciplines.

Kyle Perks

2 years ago

My handyman did a great repair job of our kitchen. Contactless safe too!

Dan Gibbons

6 years ago

Very easy to deal with and reasonable on pricing. Professional, prompt, personable and trustworthy. All that you need in a handyman service!

Ellen Reagan

11 months ago

Robert V was meticulously professional. I highly recommend him.

Brent Schmitz

a year ago

Incredibly responsive, timely, and the work was well executed. Will absolutely be using them again.

William Corcoran

11 months ago

The Fix It People were reliable, careful, and great to work with.

Timothy Schulte

6 years ago

Fantastic! Very professional, responsive, friendly, and did great work. I'd certainly recommend Fix It People.

Michelle Weber

3 years ago

Fix It People were great. Easy to work with and very reasonable! Highly recommend.

Kristen Carstensen

a year ago

Scheduling work was easy and everyone was very friendly and helpful.

Val Byrne

3 years ago

Excellent service, incredible attention to detail, and managed by an easygoing guy. Love them and highly recommend.

Michael Golub

8 months ago

Amazing work and prices!

Kimi Gao

a year ago

Did a really good job, fast respond and good service. Recommend.

Jason Rasmussen

a year ago

Good communication, convenient estimate process, high quality work.

Angie Bender

4 years ago

I always hit up the Fix It People when I'm in a crunch. Work's done quick and for a great price!

Peter

6 years ago

Timely, efficient and extremely fair bill for services. Would definitely recommend to friends and family.

Michael Walsh

3 years ago

Quality work and great service for a fair price. Keep up the good work, guys.

Keith Dodds

3 weeks ago

Excellent, friendly.

E. A.

4 years ago

I sent 2 quotes and answered a survey but they never responded. Very unprofessional!!! Don’t waste your time, contact someone else!!

Kay Dawson

3 years ago

I've had great experiences with FIP. Highly recommend.

Andrea Swank

9 months ago

Professional and polite and informative. Very much appreciated.

John Engelbreit

8 months ago

Moving cabinets, would use again.

Babatunde Ogundipe

10 months ago

Fast. Effective. Good job

Pamela Swisher

4 days ago

They were great!

Helaine Cohen

8 months ago

Excellent work .

Joe Carson

5 years ago

Best handyman company ever!

Kimberly Kaufman

a year ago

Attentive quick and fabulous

Oana Sandulache

2 years ago

Ok

Bryon Rosner

8 months ago

Bidet installation

Janice Hsieh

7 months ago

TV mounting

Romulo Herrera

4 years ago

Great people, great service.....?

MAIDS AROUND CHICAGO

4 years ago

Very professional.

Teresa Alting

a year ago

Electrical repairs

Michael Powers

2 weeks ago

excellent work. quickly identified the issue and resolved it. very efficient.

Susan

2 weeks ago

Very nice and respectful worker, very accommodating and efficient.

Alyssa De Chirico

a day ago

Was on time, quick, and very professional.

Carla Fabbri-Pedraza

a week ago

We hired Fix It People to replace our balcony deck planks. From the initial inquiry down to the work itself, everyone was professional and responsive. Raul and team were on-time, pleasant and did a great job. We would definitely recommend Fix It People.

tanstermonster

a week ago

We had extensive water damage in our child’s room necessitating major drywall repair. In addition, the baseboards, trim and closet door needed to be repaired or replaced due to damage over time. We received 5-star service from the free estimate to job completion. Denis was very patient and professional as we conducted the estimate over Google Chat. Brent and Ivy quickly forwarded our quote and scheduled us for the time we requested. And our technician, Leo, was so kind, professional and hardworking. He wrapped up work a day ahead of schedule, and everything was completed to our satisfaction. He also cleaned thoroughly before leaving and hauled all the trash to his van. We are so pleased and highly recommend Fix It People!