Best Clean Out Pipes in Chicago IL

Cross posted from Angie's list

AVOID Jon Baethke and Sons for plumbing work.

Poor. Visit 1: $300 Had a leaky disposall on the sink. Technician was very respectful had shoe slips and wore a double face mask. He repaired 1 section of the ultra cheap white plastic (which was improperly installed by the last plumber from a different company). He tested it and said it worked, I had him fill up the sink all the way and the work began to leak, he repaired it again. We tested in again and it didn't leak, but within 20 mins of leaving tenant checked the other side of the sink and now that was leaking. Technician (Dan Lowry) had to come back to retighten the other side which was jostled during his work. Not a great experience, but not a terrible experience. Also no breakdown of parts and labor on the invoice.

Visit 2: $467 A pipe had burst in the basement during the winter storm. A different company (First Plumbing, fyi they are 60$ per visit not 90$) had come in an emergency to shut it off. First Plumbing were trying to charge 600$ some dollars to repair a ruptured copper tee. Also they turned the whole houses water off, they said to access the valve which unfortunately was installed behind the dishwasher it would cost 250$ to move the dishwasher for liability... wouldn't suggest first plumbing either. I said I'll have JB&Don come to fix it. I was expecting around 300$ again. It was maybe 20$ worth of copper maximum and a 45 minute job. They knew where the pipe was and knew the extent of the repair. JB&Son came out to fix it and said it would be 380 to repair + the 90 visitation fee. I was told by the office (Kathy) the 90 fee would get applied to the work but the technician ensured me this was incorrect. So for 45 mins and maybe 20$ of parts I was charged 470. Expensive, but not the end of the world.

This is where things go downhill.

After completion, the technician didn't turn off the cold water valve in the basement, didn't turn the house main water back on, and didn't check to see if the pilot light on the water heaters went out. This caused 3 days of hot water disturbance for my valued tenants.

Visit 3: Attempted 2000$ charge which was denied, and was still charged 190 for off hours visit. After my valued tenants had to put up with the debacle (and a total lack of apologies from JB&Son) the next technician comes in and tells me that my plumbing was incorrectly installed and that my exhaust vent was disconnected. The charge will be 1,970 dollars to repair 1. Incorrect plumbing - I know that my plumbing was installed improperly, which is why the inline shut off was installed. The cold water inline left open by the last technician (Patrick Sumrall) and after it was closed the hot water worked fine. Glad I didn't pay 700$ to cap my lines when there was already a shut off installed. 2. Vent disconnected. The technician (Josh Hall) told me I had a vent disconnected from the wall, when I asked for pictures it shows the vent clearly connected. He said it would be fixable with self tappers and tape but that company policy is to replace the whole venting system. At most 100$ in parts and 2 hours of labor max. The charge was 1,300. 600$ per hour??? Also I asked the technician to test it with a monoxide detector. He said he didn't have one, but knew there is carbon monoxide in the area. I have a carbon monoxide detector in the utility room which was reading 'green' or non detectable. I called the office spoke to Kathy again and told her of the situation. She said she isn't a plumber but stands by their plumbers word. That this call is a separate issue from my last visit and she would call the plumber and give me a call back. she never called back and proceeded to ignore my next phone calls. Then I was charged 190$ for the off hour site visit. The technicians themselves are pleasant and punctual which is the only reason they didn't get an F. They are stuck at the mercy of the mgmt. But the management at JB&Sons are incapable of understanding the situation, non responsive when something goes wrong, and overcharging for work.

Kyle was superb to work with!Our sump pump broke last night and I had a 9am appt booked for this morning. Roto rooter confirmed the appt for 8:30 am this morning.Kyle arrived on time, assessed the situation and gave me my options. After providing a fair quote, went to work, kept the area perfectly clean and completed the job with great ease. After reviewing how the replacement sump pump works, he helped tidy up the area and presented me with a fair bill. Kyle was pleasant to do business with and I highly recommend asking for 3269 Kyle for your project.

Man, this is what the world needs. They saw my hot water heater from photos I sent them, and referred me to another firm b/c mine is more esoteric. They couldn't have been nicer or more helpful. Chicago, take note! If this is how we all treat each other, we're all set!!

Came to checkout an issue i'm having with water seeping up from my basement floor. Did a thorough investigation of the pipes for a suspected leak at no charge. I am pretty sure now its a hydro-static issue now and a plumbing issue but feel much more at ease. Thanks!!

We have an old home with old plumbing, so we've needed some assistance a few times. Eugene and the team are responsive, helpful, and very fast with communication. We're very happy with them and just glad that we found them!

24 HR Emergency Plumber Chicago INC did an awesome work repairing my bathtub . I was impressed with their work and I would absolutely recommend him to anyone looking for a professional plumber.

The plumbers recommended for my area called within the hour. The service provided by Plumbers 911 and Aleck Plumbing were excellent! I highly recommend this service!

Henry of Kavana's Plumbing and Heating is living proof that deep within a haystack of shady contractors, you will find a needle that is transparent, responsible, and devoted to meeting your needs as a homeowner.

The day prior to starting, he took the time to consult with me in person for 3 hours to discuss the entirety of the work that would be performed; not sure there are many contractors whom would even give you 15 minutes of consultation time.

If plumbing was an academic course, Henry would be the professor you'd want at the lectern. He is someone who has a deep understanding and passion about plumbing that even Novice minds when it comes to plumbing (like myself) could follow. His around the clock dedication was impeccable--willing to sacrifice sleep in order to stay and finish well beyond the agreed upon time frame.

I would be remiss if I did not mention his assistant Jamel who was also very instrumental in helping Henry, especially when it came to repairing the leak in the hot water pipe that was in a very difficult and hard to reach position. I truly do appreciate his contributions as well.

I think it's important (as a man of color) that we continue to elevate our black businesses, especially this one given the expertise and knowledge displayed. I proudly and highly recommend Kavana's and look forward to working with Henry and Jamel in the future.

A thorough, professional, pleasant experience. I had a back-up in the 50 year-old pipes of my new home. I called Sam's Plumbing And Rodding to have them locate the blockage, snake the line, and then use their video snake to get a visual of the integrity of the pipes. I’m glad that I called and will use them again for future needs.

We had our catch basin cleaned. They were responsive and did a tremendous job. Highly recommend. Jeremy, in particular, was great to work with.

I feel this company is fair priced and will tack on extra items. This is a very trustworthy company. I only call them.

Great guys and easy on the pockets. I use them for home and work. Responsive, fair price and they followed up with us after the job(s) were done.

I had a clogged sink and bath tub. I called them for a free estimate and Bill showed up at my door within 45 minutes. He gave me an affordable estimate and within 30 minutes my sink and tub were back to running like new. I highly recommend this company and will call them in the future for all my plumbing needs

Highly responsive and quick to inspect our new project! Highly recommended! Hopefully we can get our basement done before the end of the year! You guys rock! Thanks!!

-Amanda & Garritt Cullerton

Savior Plumbers was super responsive with reasonable pricing. I’ve done my research with plumbing services and this company was professional and the best I’ve found so far.

Dmitry is very responsive and honest. He and his crew do good, thorough work. They make sure their work is up to code. I am very grateful to have a flood protected basement. I have recommended them to friends because I trust their work.

Well they say 3rd time is the charm....we had two other companies to repair our plumbing issues and they were unsuccessful however this place came out and got their hands dirty. They new exactly what needed to be done. Very down to earth people and very knowledgeable about their business.. thank you for your service's

I have not been to Garrity Plumbing Inc. for a bit. I just live next door so the thing is that they are my favorite neighbors. The internet keeps bringing this up as if I visit their business constantly because I park my car in front of their business. FYI.

The team at Avantel Plumbing recently installed a new backflow preventer in my home and I couldn't be happier with their work. They were efficient, knowledgeable, and left the work area clean. I would definitely use their services again.

Horrible service! We paid almost 5K to fix a sewer problem and we are still having issues. Do yourself a favor and find someone else. Don’t waste your time.